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3.7 out of 5

"I will tell all our friends to go to this hilton,we will definatly be back,the staff really make the hotel proud " More

By a verified traveller on Wed 14 Aug 2019

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Hotel Description

At Hilton London Kensington you'll be within a 30-minute stroll of Olympia Conference and Exhibition Centre and Westfield London Shopping Centre. Highlights at this hotel include a restaurant and in-room LCD TVs.

All 601 soundproofed rooms feature WiFi, wired Internet, and coffee/tea makers. In-room dining is easy with amenities like refrigerators and round-the-clock room service. Premium bedding and down comforters welcome you to a good night's rest, and other nice touches include free toiletries. Additionally, safes, hair dryers, and irons/ironing boards are available.

Westeleven Restaurant serves British cuisine and is open for breakfast. At the hotel's own bar/lounge, you can stop for a drink. A business center and limo/town car service are among the business amenities offered. Additionally, you'll find free WiFi in public areas, a fitness center, and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of self parking.

With a stay at this 4-star Holland Park hotel, you'll be 2.3 km (1.4 mi) from Kensington Palace and 3.2 km (2 mi) from Royal Albert Hall.

Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$140* Per night/room 26 Oct. - 27 Oct.

Family Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Junior Suite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Presidential Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton London Kensington ratings based on 6 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Hilton London Kensington

Everyone (5) Couples (1)
5 out of 5
I will tell all our friends to go to this hilton,we will definatly be back,the staff really make the hotel proud

Posted by , from Queensland, Australia on 14 Aug. 2019

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3 out of 5

Posted by on 11 Jul. 2019

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Comment from Hotel Management

26 Jul. 2019 by Team Kensington

Thank you for your recent stay and for taking the time to share your experience with us. Kind Regards Team Kensington

4 out of 5

Posted by on 1 May 2019

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Comment from Hotel Management

2 May 2019 by Pmahon

Thank you for taking the time to post your rating.

4 out of 5
We like the hotel - third time we have stayed here but on this occaision our room was small and pokey and we were plced down the back end of the hotel. Was quiet but we were disappointed with the room.

Posted by , from Perth WA on 23 Sep. 2018

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Comment from Hotel Management

24 Sep. 2018 by Patricia

DJB Wotif Thank you for you review and rating, I appreciate your comments on the size of the rooms. We do have rooms of varying sizes that are determined by the design of the building. We hope to welcome you back again soon Kind Regards Simon Shaw Director of Operations

2 out of 5
Travelled from Sydney arrived at six am but one trainee staff member in desk who cod not help us to get a room or a cup of tea. Staff was very reluctant to let us use the shower in the gym. Room was very small and no open windows so noisy air con going all night.

Posted by on 15 Sep. 2018

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Comment from Hotel Management

17 Sep. 2018 by Simons

Thank you taking the time to share your feedback, I am sorry that we let you done on this occasion, Please be assured that we will share your review with our team. We hope to welcome you back soon. Kind Regards Simon Shaw Director of Operations

4 out of 5
Nice and central but out of busy part of London. Staff very acccommodating. Bed creaked every time you moved but quite comfortable.

Posted by on 10 Dec. 2016

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Comment from Hotel Management

12 Dec. 2016 by PA to the General Manager

Thank you for sharing your experience with us by way of your review. We hope to have the pleasure of welcoming you back in the near future. Kind regards, Holly, PA to the General Manager

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and limo/town car service are available. A computer station is on site and WiFi is free in public spaces. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hilton London Kensington. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star London hotel.

  • 1 building
  • 601 guestrooms or units
  • 7 levels
  • Built in 1973
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Heathrow Airport (LHR) (23.9 km / 14.8 mi)
  • Train station: London Shepherd's Bush Station (1.4 km / 0.9 mi)
  • Metro station: Shepherd's Bush Underground Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hilton London Kensington offers 601 accommodations with laptop-compatible safes and safes. Beds feature down comforters and premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. LCD televisions come with pay movies. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • LCD television
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Hilton London Kensington has a restaurant serving breakfast only.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: GBP 35 per accommodation, plus a deposit of GBP 50.00 per stay
  • Maximum 2 per room (weight limit: 75 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 19.95 per person (approximately)
  • Fee for in-room wireless Internet: GBP 15 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: GBP 15 (rates may vary)
  • Self parking fee: GBP 35.00 per day
  • Pet deposit: GBP 50.00 per stay
  • Pet fee: GBP 35 per accommodation

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Hotel London Kensington
  • Hilton London Kensington
  • London Kensington Hilton
  • Hilton Kensington
  • Hilton London Kensington England
  • Hilton London Kensington Hotel London
  • London Hilton
  • Hilton London Kensington Hotel
  • Hilton London Kensington Hotel
  • Hilton London Kensington London
  • Hilton London Kensington Hotel London

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.