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Citadines Apart'hotel Holborn-Covent Garden London puts you in the heart of London, within just a 10-minute stroll of popular attractions like Russell Square and The British Museum. Highlights at this Art Deco aparthotel include a 24-hour business center, and in-room kitchenettes and free WiFi.
Each apartment is soundproofed and features an LCD TV with cable channels, along with free wired Internet, a coffee/tea maker, and free local calls. In-room dining is easy with a kitchenette that comes equipped with a refrigerator, a microwave, and a stovetop. A safe, a hair dryer, and an iron/ironing board are also available. Housekeeping is available on request.
This business-friendly aparthotel offers free WiFi in public areas, a fitness center, and has a 24-hour front desk. Added amenities include coffee/tea in a common area and laundry facilities. To-go breakfast is available on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:30 AM and 11:30 AM. There's also the convenience of self parking.
Attractions within a 10-minute walk of this 4-star London City Centre aparthotel include Aldwych Theatre and Royal Opera House.
Citadines Apart'hotel Holborn-Covent Garden London ratings based on 8 Verified Reviews
Review Summary
4.5
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Citadines Apart'hotel Holborn-Covent Garden London
Everyone (7)Family (1)
5 out of 5
Very good location in London. The room was clean & comfortable, I would recommend to others.
Posted by a verified traveller on 19 Jun. 2019
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Comment from Hotel Management
20 Jun. 2019
by Guest Service
Dear Wotif,
Thank you for your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities and service. We hope you will stay with us again.
Kind Regards,
Guest Service
4 out of 5
Great location and friendly front office staff. Cooking facilities were good too. Would stay there again.
Posted by a verified traveller on 30 Sep. 2018
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Comment from Hotel Management
1 Oct. 2018
by .
Dear Guest,We’re so glad you found us! It’s wonderful to see that your stay at Citadines Holborn made for such an enjoyable experience in London. We’re thrilled to see you enjoyed it. Your comments have been shared with my Team.Thank you for choosing to stay at Citadines Holborn and we hope to see you soon! Germana
5 out of 5
Great location.
Excellent hotel in a top location. Friendly helpful staff. Close to theatres, shopping and London sights. Holborn tube 3 minutes away.
Posted by kevin, from melbourne, australia on 25 Jan. 2018
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Comment from Hotel Management
25 Jan. 2018
by .
Dear Kevin,Thank you for the feedback from your recent stay with us.
I am delighted that you are a fan of our residence and found our décor, guest accommodations and in-room amenities tastefully appointed. We are truly proud of our colleagues and I was pleased to learn that we were successful in providing you with friendly and intuitive service.
I am proud to learn that our colleagues were successful in providing you with a truly memorable experience. It is our goal to touch the heart and soul of each and every one of our guests and it was simply our pleasure to provide you with the personal attention you deserve.
Once again, I would like to thank you for your feedback and do look forward to welcoming you back to Citadines.
Kind regards,
Germana Genovese
5 out of 5
Fantastic spot. Central, clean and friendly. A rare find in london
Posted by a verified traveller on 26 Aug. 2017
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Comment from Hotel Management
29 Aug. 2017
by .
Dear Guest
Thank you kindly for bestowing us with your generous compliments in respect to our accommodations and amenities. We were truly delighted that we exceeded your expectations .We look forward to welcoming you back to Citadines Holborn. In the interim, we remain at your service.
Sincerely,
Germana Genovese
5 out of 5
Great location and value
Perfect location, close to everything and great value
Posted by k, from Sydney on 24 Aug. 2017
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Comment from Hotel Management
26 Aug. 2017
by .
Dear K Thank you for your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities and service. We hope you will stay with us again.
Germana
5 out of 5
Very nice, central, clean and sophisticated. Spacious rooms by londons standard
Posted by a verified traveller on 21 Aug. 2017
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Comment from Hotel Management
23 Aug. 2017
by .
Dear Guest,
We are glad that you had an enjoyable stay. I will share your compliments with my colleagues. Thank you for sharing your experience and we look forward to welcoming you again.
Regards
Germana
4 out of 5
Central to everything
Great location
Some of the reception staff need to learn how to smile.
Great Breakfast and great staff in that area
Posted by michael, from sydney australia on 13 Aug. 2017
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Comment from Hotel Management
18 Aug. 2017
by Germana
Dear Michael,
Thank you for your stay with us and for your feedback. We are delighted that you enjoyed your stay with us.
On the ohter hand I am trully sorry that our staff let you a bit down on this occassion.
We will look forward to welcoming you again in the near future.
Kind regards,
3 out of 5
Could have been a bit more
Pros:Room was adequate, bed comfortable and overall the hotel was generally quiet (noise wise)
Cons:Lighting, wholly inadequate. In the bathroom there are insufficient lights and those that are there are badly placed. Room could also do with more.
Overall Citadines Holburn Covent Gardens was OK but I think they could do better, particularly at check in. Hopefully all hotels will consider the comment as I'm sure it's not just limited to Citadines. As part of the booking process there is a comments/requests section where you put free text in. Given that I was arriving in London on a 6:00am flight from Australia I requested an early check-in, if available. When I arrived at the hotel greeted the desk clerk and provided my name and advised that I had a reservation the first thing the desk clerk did was parrot out the hotel check-in policy is 2:00pm, what would have been more pleasant was (a greeting back would have been nice) a quick check of the system with an 'ah yes Mr X I see you've requested an earlier check-in'. Actually what would have been better was if they already knew that thay had an early check-in request rather than having to go into the system. I know it doesn't sound like much but it's not that hard. I made the booking took note of the check-in time and asked for an earlier one. To just babble off the policy without any reconition of that is just a bit lazy. That said I was able to check in (to a twin single, booked a double but that's OK). Of the 3 people on check-in at the time there was a real lack of interest amongst any of them
Posted by Miked, from Sydney Australia on 21 May 2015
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Comment from Hotel Management
25 Sep. 2015
by Ronan, Front Office Manager
Dear Miked,
Thank you for your comments. I am sorry you have had issues with lighting in the bathroom. I have asked our Maintenance Manager to have a check.
I am sorry to hear your welcome wasn't as warm as it should be. Rest assured I will be retraining my team on this particular matter.
About the Citadines Apart'hotel Holborn-Covent Garden London
A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the eco-friendly Citadines Apart'hotel Holborn-Covent Garden London. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star London aparthotel is smoke free.
192 guestrooms or units
6 levels
Business center (24 hours)
Conference space
Breakfast available (surcharge)
Coffee in lobby
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Tour and ticket information
Convenience store
Newspapers in lobby (free)
Fireplace in lobby
Television in lobby
Bellhop
Elevator
No smoking on site
Family Friendly Amenities
Family property
Free WiFi
Soundproofed rooms
Kitchenette
Grocery/convenience store
Laundry facilities
Refrigerator
Microwave
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
, Free wired Internet
Available in some public areas:
Free WiFi
, Free wired Internet
Airport: Heathrow Airport (LHR) (28.7 km / 17.8 mi)
Train station: London Farringdon Station (1.5 km / 0.9 mi)
Metro station: Holborn Underground Station (0.1 km / 0.1 mi)
Parking: Self parking available for a surcharge
Room Amenities
Citadines Apart'hotel Holborn-Covent Garden London offers 192 accommodations with safes and coffee/tea makers. 21-inch LCD televisions come with cable channels. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.
In-room kitchenette
LCD television
Cable channels
Refrigerator
Microwave
Stove
Coffee maker
Kitchenware
Bathtub or shower
Cribs (free)
Rollaway beds (surcharge)
Housekeeping (on request)
Local calls (free)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Sound-insulated rooms
Climate control (air conditioning)
Ensuite bathroom
Wardrobe or closet
Food & Drink
For a fee, guests can enjoy to-go breakfast on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:30 AM to 11:30 AM.
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-in time ends at midnight
Special check-in instructions:
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! One child stays free when using existing bedding.
Rollaway/extra beds are available for GBP 30.0 per night.
Free cribs (infant beds)!
Pet Policy
Pets: GBP 12 per pet, per night
Only dogs and cats are allowed
Maximum 2 per room (weight limit: 88 lbs)
Food and water bowls are available
Certain rooms only
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast.
One child stays free
UnionPay
Debit cards not accepted
Staffed front desk
Online Penalty Collection
Property uses a professional cleaning service
Property is cleaned with disinfectant
Staff wear personal protective equipment
Protective clothing is available for guests
Masks are available for guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are available
Individually wrapped food options are available for breakfast
No gap period between guests' stays
Staff temperature checks are not conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for to-go breakfast: GBP 12 for adults and GBP 6 for children (approximately)
Self parking fee: GBP 25 per day
Pet fee: GBP 12 per pet, per night
Housekeeping fee: GBP 20 per day, varies per unit size
Rollaway bed fee: GBP 30.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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You should know
Registered guests are the only ones allowed to be in guestrooms.
Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
Awards & Affiliations
Green / Sustainable Property This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
