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4.5 out of 5

"Very good location in London. The room was clean & comfortable, I would recommend to others. " More

By a verified traveller on Wed 19 Jun 2019

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Hotel Description

Citadines Apart'hotel Holborn-Covent Garden London puts you in the heart of London, within just a 10-minute stroll of popular attractions like Russell Square and The British Museum. Highlights at this Art Deco aparthotel include a 24-hour business center, and in-room kitchenettes and free WiFi.

Each apartment is soundproofed and features an LCD TV with cable channels, along with free wired Internet, a coffee/tea maker, and free local calls. In-room dining is easy with a kitchenette that comes equipped with a refrigerator, a microwave, and a stovetop. A safe, a hair dryer, and an iron/ironing board are also available. Housekeeping is available on request.

This business-friendly aparthotel offers free WiFi in public areas, a fitness center, and has a 24-hour front desk. Added amenities include coffee/tea in a common area and laundry facilities. To-go breakfast is available on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:30 AM and 11:30 AM. There's also the convenience of self parking.

Attractions within a 10-minute walk of this 4-star London City Centre aparthotel include Aldwych Theatre and Royal Opera House.

Studio

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$190* Per night/room 26 Oct. - 27 Oct.

Deluxe Studio

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Apartment, 1 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Citadines Apart'hotel Holborn-Covent Garden London ratings based on 8 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Citadines Apart'hotel Holborn-Covent Garden London

Everyone (7) Family (1)
5 out of 5
Very good location in London. The room was clean & comfortable, I would recommend to others.

Posted by on 19 Jun. 2019

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Comment from Hotel Management

20 Jun. 2019 by Guest Service

Dear Wotif, Thank you for your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities and service. We hope you will stay with us again. Kind Regards, Guest Service

4 out of 5
Great location and friendly front office staff. Cooking facilities were good too. Would stay there again.

Posted by on 30 Sep. 2018

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Comment from Hotel Management

1 Oct. 2018 by .

Dear Guest,We’re so glad you found us! It’s wonderful to see that your stay at Citadines Holborn made for such an enjoyable experience in London. We’re thrilled to see you enjoyed it. Your comments have been shared with my Team.Thank you for choosing to stay at Citadines Holborn and we hope to see you soon! Germana

5 out of 5

Great location.

Excellent hotel in a top location. Friendly helpful staff. Close to theatres, shopping and London sights. Holborn tube 3 minutes away.

Posted by , from melbourne, australia on 25 Jan. 2018

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Comment from Hotel Management

25 Jan. 2018 by .

Dear Kevin,Thank you for the feedback from your recent stay with us. I am delighted that you are a fan of our residence and found our décor, guest accommodations and in-room amenities tastefully appointed. We are truly proud of our colleagues and I was pleased to learn that we were successful in providing you with friendly and intuitive service. I am proud to learn that our colleagues were successful in providing you with a truly memorable experience. It is our goal to touch the heart and soul of each and every one of our guests and it was simply our pleasure to provide you with the personal attention you deserve. Once again, I would like to thank you for your feedback and do look forward to welcoming you back to Citadines. Kind regards, Germana Genovese

5 out of 5
Fantastic spot. Central, clean and friendly. A rare find in london

Posted by on 26 Aug. 2017

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Comment from Hotel Management

29 Aug. 2017 by .

Dear Guest Thank you kindly for bestowing us with your generous compliments in respect to our accommodations and amenities. We were truly delighted that we exceeded your expectations .We look forward to welcoming you back to Citadines Holborn. In the interim, we remain at your service. Sincerely, Germana Genovese

5 out of 5

Great location and value

Perfect location, close to everything and great value

Posted by , from Sydney on 24 Aug. 2017

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Comment from Hotel Management

26 Aug. 2017 by .

Dear K Thank you for your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities and service. We hope you will stay with us again. Germana

5 out of 5
Very nice, central, clean and sophisticated. Spacious rooms by londons standard

Posted by on 21 Aug. 2017

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Comment from Hotel Management

23 Aug. 2017 by .

Dear Guest, We are glad that you had an enjoyable stay. I will share your compliments with my colleagues. Thank you for sharing your experience and we look forward to welcoming you again. Regards Germana

4 out of 5

Central to everything

Great location Some of the reception staff need to learn how to smile. Great Breakfast and great staff in that area

Posted by , from sydney australia on 13 Aug. 2017

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Comment from Hotel Management

18 Aug. 2017 by Germana

Dear Michael, Thank you for your stay with us and for your feedback. We are delighted that you enjoyed your stay with us. On the ohter hand I am trully sorry that our staff let you a bit down on this occassion. We will look forward to welcoming you again in the near future. Kind regards,

3 out of 5

Could have been a bit more

Pros: Room was adequate, bed comfortable and overall the hotel was generally quiet (noise wise)
Cons: Lighting, wholly inadequate. In the bathroom there are insufficient lights and those that are there are badly placed. Room could also do with more.
Overall Citadines Holburn Covent Gardens was OK but I think they could do better, particularly at check in. Hopefully all hotels will consider the comment as I'm sure it's not just limited to Citadines. As part of the booking process there is a comments/requests section where you put free text in. Given that I was arriving in London on a 6:00am flight from Australia I requested an early check-in, if available. When I arrived at the hotel greeted the desk clerk and provided my name and advised that I had a reservation the first thing the desk clerk did was parrot out the hotel check-in policy is 2:00pm, what would have been more pleasant was (a greeting back would have been nice) a quick check of the system with an 'ah yes Mr X I see you've requested an earlier check-in'. Actually what would have been better was if they already knew that thay had an early check-in request rather than having to go into the system. I know it doesn't sound like much but it's not that hard. I made the booking took note of the check-in time and asked for an earlier one. To just babble off the policy without any reconition of that is just a bit lazy. That said I was able to check in (to a twin single, booked a double but that's OK). Of the 3 people on check-in at the time there was a real lack of interest amongst any of them

Posted by , from Sydney Australia on 21 May 2015

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Comment from Hotel Management

25 Sep. 2015 by Ronan, Front Office Manager

Dear Miked, Thank you for your comments. I am sorry you have had issues with lighting in the bathroom. I have asked our Maintenance Manager to have a check. I am sorry to hear your welcome wasn't as warm as it should be. Rest assured I will be retraining my team on this particular matter.

About the Citadines Apart'hotel Holborn-Covent Garden London

Location 94-99 High Holborn, London, England WC1V 6LF

Property Features

A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the eco-friendly Citadines Apart'hotel Holborn-Covent Garden London. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star London aparthotel is smoke free.

  • 192 guestrooms or units
  • 6 levels
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Convenience store
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Heathrow Airport (LHR) (28.7 km / 17.8 mi)
  • Train station: London Farringdon Station (1.5 km / 0.9 mi)
  • Metro station: Holborn Underground Station (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Citadines Apart'hotel Holborn-Covent Garden London offers 192 accommodations with safes and coffee/tea makers. 21-inch LCD televisions come with cable channels. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • In-room kitchenette
  • LCD television
  • Cable channels
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy to-go breakfast on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:30 AM to 11:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 30.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: GBP 12 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 88 lbs)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast.

  • One child stays free
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Online Penalty Collection
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: GBP 12 for adults and GBP 6 for children (approximately)
  • Self parking fee: GBP 25 per day
  • Pet fee: GBP 12 per pet, per night
  • Housekeeping fee: GBP 20 per day, varies per unit size
  • Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Citadines Holborn-Covent Garden
  • Citadines Prestige Holborn-Covent
  • Citadines Prestige Holborn-Covent Garden
  • Citadines Prestige Holborn-Covent Garden Apartment
  • Citadines Prestige Holborn-Covent Garden Apartment London
  • Citadines Prestige Holborn-Covent Garden London
  • Holborn-Covent Garden
  • Prestige Holborn-Covent Garden
  • Citadines Apart'hotel Holborn-Covent Garden London Aparthotel
  • Citadines Apart'hotel Holborn-Covent Garden Aparthotel
  • Citadines Apart'hotel Holborn-Covent Garden London
  • Citadines Apart'hotel Holborn-Covent Garden
  • Citadines Apart'hotel Holborn Covent Garden London
  • Citadines Prestige Holborn Covent Garden
  • Citanes Apart'hotel HolbornCo
  • Citadines Apart'hotel Holborn-Covent Garden London London
  • Citadines Apart'hotel Holborn-Covent Garden London Aparthotel

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.