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Montcalm Piccadilly Townhouse, London West End

5.0 star property
Luxury hotel with fitness centre and 24-hour front desk

Photo gallery for Montcalm Piccadilly Townhouse, London West End

Front of property
Interior entrance
Gym
Club Room
Lounge

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Gym
  • Air conditioning
  • 24/7 front desk
  • Housekeeping
The current price is AU$485
includes taxes & fees
7 Dec - 8 Dec

Explore the area

View map
65-73 Shaftesbury Avenue, Piccadilly, London, England, W1D 6EX
  • Place, Leicester Square
    ‪2 min walk‬
  • Place, Piccadilly Circus
    ‪4 min walk‬
  • Place, Trafalgar Square
    ‪8 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪44 min drive‬

Room options

View all photos for Deluxe Single Room

Premium bedding, minibar, in-room safe, desk

Deluxe Single Room

7.4 out of 10
Good
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Plasma TV
Blackout curtains
Premium bedding
Bathrobes
Private bathroom
Hairdryer
  • Sleeps 1
  • 1 Twin Bed

View all photos for Club Twin Room

Club Twin Room

Club Twin Room

9.2 out of 10
Wonderful
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
Plasma TV
Blackout curtains
Premium bedding
Bathrobes
Private bathroom
Hairdryer
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Premium bedding
Separate bedroom
Blackout curtains
Bathrobes
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite (Four Poster)

Suite (Four Poster)

Suite (Four Poster)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Plasma TV
Separate bedroom
Premium bedding
Blackout curtains
Bathrobes
Private bathroom
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Single Room

Premium bedding, minibar, in-room safe, desk

Premier Single Room

  • Sleeps 1

View all photos for Premier Double Room

Premium bedding, minibar, in-room safe, desk

Premier Double Room

  • Sleeps 2

View all photos for Premier Twin Room

Premium bedding, minibar, in-room safe, desk

Premier Twin Room

  • Sleeps 2

View all photos for Club Double Room

Premium bedding, minibar, in-room safe, desk

Club Double Room

  • Sleeps 2

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

  • Sleeps 3

View all photos for Four Poster Suite

Premium bedding, minibar, in-room safe, desk

Four Poster Suite

  • Sleeps 2

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

Highlights

Air conditioning
Connecting rooms available
Plasma TV
Blackout curtains
Premium bedding
Bathrobes
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

9.0 out of 10
Wonderful
(16 reviews)

Highlights

Air conditioning
Connecting rooms available
Plasma TV
Blackout curtains
Premium bedding
Bathrobes
Private bathroom
Hairdryer
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Room

Club Room

Club Room

7.8 out of 10
Good
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Plasma TV
Blackout curtains
Premium bedding
Bathrobes
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

Club Twin Room

  • Sleeps 2

Basic Double Room

  • Sleeps 2

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

8.8 out of 10
Excellent
(47 reviews)

Highlights

Air conditioning
Connecting rooms available
Plasma TV
Blackout curtains
Premium bedding
Bathrobes
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

Deluxe Twin Room

  • Sleeps 2

Deluxe Room

  • Sleeps 2

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About the area

London

A luxury stay in the heart of London awaits you at Montcalm Piccadilly Townhouse, London West End. Within a short 5-minute stroll, you'll find popular places like Leicester Square and Piccadilly Circus. Highlights at this hotel include in-room free WiFi, plasma TVs and heated floors. .This smoke-free hotel offers free WiFi in public areas, a fitness centre and concierge services. Additionally, you'll find a coffee shop/cafe, a snack bar/deli and coffee/tea in a common area. Each morning to-go breakfast is served between 7:00 AM and 11:00 AM. .Attractions within a 10-minute walk of this 5-property class London City Centre hotel include Piccadilly and Trafalgar Square.

What's nearby

  • Theatreland - 1 min walk - 0.0 km
  • Leicester Square - 2 min walk - 0.2 km
  • Piccadilly Circus - 4 min walk - 0.4 km
  • Piccadilly - 4 min walk - 0.4 km
  • Trafalgar Square - 8 min walk - 0.7 km

Getting around

  • Piccadilly Circus Underground Station - 4 min walk
  • Tottenham Court Road Station - 8 min walk
  • London (LCY-London City) - 45 min drive

Restaurants

  • ‪Sakurado - ‬1 min walk
  • ‪De Hems - ‬1 min walk
  • ‪Pho & Bun - ‬1 min walk
  • ‪Viet Food - ‬1 min walk
  • ‪Century Club - ‬1 min walk

About this property

Montcalm Piccadilly Townhouse, London West End

Luxury hotel with fitness centre and 24-hour front desk
There's a coffee shop/cafe on site, as well as a snack bar/deli. Public spaces have free WiFi and wired Internet. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the luxury Montcalm Piccadilly Townhouse, London West End.

This 5-star London hotel is smoke free.

  • 67 guestrooms or units
  • 5 levels
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Lift
  • No smoking on site
Montcalm Piccadilly Townhouse, London West End offers 67 accommodations with minibars and a safe. Beds feature premium bedding. 20-inch plasma televisions come with cable channels. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include free newspapers and complimentary bottles of water. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily breakfast to-go available 7:00 AM to 11:00 AM for a fee: GBP 15 to 50 for adults and GBP 10 to 25 for children
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • GAIL's Bakery

Things to do

  • Gym

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 20-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heated floor
  • Iron/ironing board
  • LED lighting
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM
Contactless check-out
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately GBP 15 to 50 for adults and GBP 10 to 25 for children
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western London Piccadilly
Best Western Piccadilly
Best Western Piccadilly London
Best Western Premier Piccadilly
Best Western Premier Piccadilly London
Best Western Premier Shaftesbury Piccadilly
Best Western Premier Shaftesbury Piccadilly Hotel
Best Western Premier Shaftesbury Piccadilly Hotel London
Best Western Shaftesbury Piccadilly
Piccadilly Best Western
Shaftesbury Premier London Piccadilly Hotel London
Shaftesbury Premier London Piccadilly Hotel
Shaftesbury Premier London Piccadilly London
Shaftesbury Premier London Piccadilly
Piccadilly London West End Hotel London
Piccadilly London West End Hotel
Piccadilly London West End London
Piccadilly London West End
The Piccadilly London West End England
Piccadilly London West End House London
Piccadilly London West End House
The Shaftesbury Premier London Piccadilly
Best Western Premier Shaftesbury London Piccadilly
Piccadilly London West End Guesthouse London
Piccadilly London West End Guesthouse
The Piccadilly London West End England
Piccadilly End Guesthouse
Piccadilly End

Frequently asked questions

What is the cancellation policy at Montcalm Piccadilly Townhouse, London West End?

Montcalm Piccadilly Townhouse, London West End offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Montcalm Piccadilly Townhouse, London West End?

As of 3 Dec 2025, prices found for a 1-night stay for 2 adults at Montcalm Piccadilly Townhouse, London West End on 7 Dec 2025 start from AU$485.18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Montcalm Piccadilly Townhouse, London West End serve breakfast?

Sure does, to-go breakfast is available daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Montcalm Piccadilly Townhouse, London West End?

No, Montcalm Piccadilly Townhouse, London West End does not offer an airport shuttle service.

What time are check-in & check-out at Montcalm Piccadilly Townhouse, London West End?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Montcalm Piccadilly Townhouse, London West End?

No, pets are not allowed.

Reviews

Montcalm Piccadilly Townhouse, London West End Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 558 out of 1019 reviews
Rating 8 - Good. 250 out of 1019 reviews
Rating 6 - Okay. 112 out of 1019 reviews
Rating 4 - Poor. 58 out of 1019 reviews
Rating 2 - Terrible. 41 out of 1019 reviews

Reviews

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
We had no issues with the property a little older but clean and friendly - close to facilities and transport very convenient location
Stayed 4 nights in Sep 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous location, wonderful service, clean spacious room, lovely bathroom, everything is so lovely. Definitely stay again!
Stayed 2 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a one night stay and I was very impressed. Perfect and central location, staff were extremely friendly on arrival and was even given an upgrade. Clean room with good facilities. A pleasant and enjoyable stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

The staff were amazing. They were very friendly and accommodating.i love that they offered complimentary bottle of wine in the room and also glass of prosecco on arrival, with chocolate brownies! Was lovely touch! The bed very comfortable and location was brilliant. Wil definitely stay here again.
Stayed 1 night in Aug 2025

8/10 Good

joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

London stay.

Hotel is extremely central to all the major London attractions. Our room 311 was very comfortable although very noisy due to a couple of pubs in the street below. Also the cleaners have a room just outside the door and they have to keep going in and out early in the morning.
Stayed 2 nights in Aug 2025

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jodie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Aug 2025

10/10 Excellent

Amanda

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very welcome

We chose the hotel for its proximity to Theatreland, and the ability to have a suite which slept three. Reception was clean and welcoming with complimentary fruit and a glass of prosecco available, and Kayla and Doina were lovely and very helpful. The porters were also very helpful with our luggage. On checking in we were advised that we had been upgraded. This turned out to be two full size beds instead of one bed and a sofa bed. There was also a bottle of prosecco and a welcome card, all of which were greatly appreciated. The room, and the rest of the hotel, were very clean. Beds were comfortable and there was a coffee machine with pods and fruit in the room. All in all a perfect base from which to see a show and explore London. Thank you to all the staff, we will definitely be back!
Junior Suite
Junior Suite
Stayed 1 night in Aug 2025

6/10 Okay

Lisa

Disliked: Staff & service, property conditions & facilities, room comfort

Not as expected

I’ve stayed at this hotel before and usually had a good experience, but this visit was disappointing. Our bathroom flooded and we were given a disabled access room, which had a bright green light that stayed on all night, making it very difficult to sleep. When I mentioned this at checkout, the response I received was just “oh I know, sorry about that” which didn’t feel good enough. A real shame, as I expected better based on my previous stays.
Stayed 1 night in Aug 2025

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel perfectly located in London Wedt end. We were right by the theaters and China town.
Stayed 4 nights in Aug 2025

10/10 Excellent

Bushra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel has an excellent location. Walking distance to train station and buses. Hotel staff is extremely nice will stay here again definitely.
Stayed 5 nights in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything perfect
Stayed 1 night in Aug 2025

10/10 Excellent

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wictoria at the front desk was excellent. She greeted us every morning with a bright smile, and always asked how our day was and what our plans were. She always asked if we needed anything, and even surprised us with a bottle of champagne for my birthday! Love the location of this hotel, in the heart of SOHO. Walking distance to many train stations, and all kinds of great food options. The rooms have central air, coffee maker, tea kettle, tons of towels and toiletries for the duration of your stay. They also have an elevator! This was our second time staying here, and would definitely stay here again in the future.
Stayed 6 nights in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend
Stayed 1 night in Aug 2025

10/10 Excellent

Tom/Cre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice good service but nosey from street traffic and other.
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful and accommodating! I needed to go on a Zoom meeting and they gave me a room downstairs with excitement wifi speeds.
Stayed 9 nights in Aug 2025

8/10 Good

Ruth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great if you want to be in the middle of everything. If you’re looking for a quiet area this isn’t it. Great proximity to Piccadilly Circus, the West End and China Town.
Stayed 4 nights in Aug 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Great Staff
Stayed 2 nights in Aug 2025

4/10 Poor

Gregory, San Diego

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Had a bad experience and ended up moving to a different hotel for the rest of our stay. The night staff was useless. We had an overflowing shower and toilet that wouldn't stop running. The front desk person was on a personal call (we had returned about 15 minutes earlier) and wouldn't answer the phone when we called. ended up walking down to the desk and he was still on the phone. He sent up another person who said would talk to the manager. Came back 15 minutes later to say there were no other rooms available and then confessed there was no manager on duty when pressed. Also no maintenance people after 8:00pm. The morning staff and manager was very apologetic and attempted to make good on the situation by moving us to a suite etc but we had already booked a new place. They did refund the remaining nights and credited for half the first night. They did their best to address the situation which I appreciated but we already had a new place booked and weren't going to stay. We may give them a try on our next visit as they offered up discounts and upgrades to make up for the issues.
Stayed 3 nights in Jul 2025

10/10 Excellent

Alana

Stayed 2 nights in Aug 2025

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Stayed 1 night in Jul 2025

6/10 Okay

Joel

Stayed 1 night in Jul 2025

8/10 Good

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location!

What a great location. It's a bit pokey but most are in London.
Stayed 1 night in Jun 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Montcalm Piccadilly is right in the heart of Piccadilly Circus - which is great for getting around, but not so great when it comes to noise. The room itself was great, clean, spacious and modern. But even with the window and drapes closed, be prepared for a lot of street noise. Location is great for walking - I was able to walk just about everywhere I wanted to go!
Stayed 2 nights in Jul 2025