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Best Western Mornington Hotel London Hyde Park

4-star property
12 Lancaster Gate, London, England 1800 796 370
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Very good!
4.2 out of 5
Wotif Guest Rating
View all 15 Wotif Guest Reviews

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Hotel Description

Best Western Mornington Hotel London Hyde Park places you in the centre of London, steps from Kensington Gardens and within a short 5-minute stroll of Hyde Park. Highlights at this Victorian hotel include a 24-hour fitness centre, a bar/lounge and a conference centre.

You can enjoy LCD TVs with satellite channels, and all 70 rooms feature free WiFi, coffee/tea makers and safes. Additionally, room service, hairdryers and phones are available.

This business-friendly hotel offers free WiFi in public areas, a fitness centre and concierge services. Additionally, you'll find a 24-hour business centre and laundry facilities. English breakfast is available on weekdays between 7 AM and 10 AM and on weekends between 7:30 AM and 11 AM.

Attractions within a 20-minute walk of this 4-star London City Centre hotel include Kensington Palace and Kensington High Street.

Standard Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$180* Per night/room 17 Nov. - 18 Nov.

Suite, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Room, 1 Double Bed with Sofa bed, Non Smoking (with Sofabed)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 1 Single Bed, Non Smoking

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Executive Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Best Western Mornington Hotel London Hyde Park ratings based on 15 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western Mornington Hotel London Hyde Park

Everyone (8) Couples (7)
5 out of 5
We had a beautiful room with a lovely outlook to the street. Room was a good size and everything in it worked

Posted by on 18 Sep. 2019

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Comment from Hotel Management

18 Sep. 2019 by Paula, front desk

Dear guest, Thank you kindly for taking the time to leave us a review. We're more than glad to see that you enjoyed your stay with us. We hope to host you soon. Kind regards

4 out of 5
Nice hotel, nice staff, rooms are small, breakfast & internet is good, near train station, but you have to drag bag up stairs & there is a good pub nearby, but hotel is not in a lively place, can catch hop on hop off bus from around the corner

Posted by , from Sydney on 25 Sep. 2018

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Comment from Hotel Management

28 Sep. 2018 by Ilda

Dear Guest, thank you very much for your feedbacks, We hope to see you back again in our hotel, kindly regards, Ilda Front desk

1 out of 5

Not a 4 star hotel as advertised Very disappoint.

Would not rate this hotel as 4 star more like 2 star !!!!!! The rooms are very small, bathroom too small, staff are not frendly or helpful at all, no help with luggage getting up to the 4th floor with 6 bags, bed too small very uncomfortable, no Mini fridge in room, breakfast terrible,, not value for money, if I wanted fresh Orange juice,had to squeeze my own!!!! Overall experience very bad would not stay at this hotel again!!!!!

Posted by on 21 Apr. 2015

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4 out of 5
Pros: Location

Posted by on 25 Oct. 2014

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Comment from Hotel Management

25 Oct. 2014 by

Greetings, I am pleased to see that you enjoyed your stay with us. We are lucky to have a great location in London across from Hyde Park with great links to the rest of London as well as being handy to Oxford street and the west end. Kind Regards Byron Wilson General Manager

4 out of 5
Pros: Location - near transport and Hyde Park
Cons: Originally offered a room with a view of an aircon vent - no sky. Moved to a room not much better before being offered an adequate room w. street view
Location: Close to transport
Facilities: Typical; Value: Quite pricey; Service: Sufficient, Poor view in some rooms; Cleanliness: Pleasant;

Posted by , from Australia - NSW - Sydney on 2 Oct. 2014

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Comment from Hotel Management

2 Oct. 2014 by

Greetings, Thank you for your feedback, I understand that you did not like the first two rooms that you were shown and I am pleased that on the 3rd attempt we were able to find something more suited to you. It is unfortunate that like most London hotels the view from the room is somewhat limited, this is mainly due to the construction of the building in the early 1800s when it was fashionable to limit the amount of sunlight into a building. Kind regards Byron Wilson General Manager

3 out of 5
Pros: Bathroom
Cons: Tiny room

Posted by , from Australia - VIC - Melbourne on 21 Sep. 2014

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Comment from Hotel Management

21 Sep. 2014 by

Greetings Julie, I am sorry that we did not meet your expectations. I can understand that you find our hotel to be expensive especially for the size in comparison to Australian Hotels. We ensure that we offer the best rate possible and monitor other hotels in the area of a similar standard to ensure that we are cheaper than them Kind regards Byron Wilson General Manager

4 out of 5
Pros: Great pub next door , short walk to Hyde park & Station
Cons: Rooms are small
Location: Tranquil
Facilities: Modern; Value: Reasonable; Service: Good, Friendly, Courteous; Cleanliness: Pleasant, Lovely;

Posted by , from Australia - NSW - Sydney on 8 Aug. 2014

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Comment from Hotel Management

8 Aug. 2014 by

Dear Ian, Thank you for your feedback and rating. I am sorry that you found the rooms small. This is a common issue in London where Hotel rooms are much smaller than what you would find in Australia. I am very pleased that you enjoyed the location and Service that you received. Kind regards Byron Wilson General Manager

4 out of 5
Pros: Easy access to city.
Cons: Shower flooded. Not designed well.
Location: Close to everything
Facilities: Modest; Value: Affordable; Service: Professional, Courteous; Cleanliness: Spick and span; Provided international adaptors.

Posted by , from Australia - WA - Perth on 17 Jul. 2014

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Comment from Hotel Management

17 Jul. 2014 by

Dear Jill, Thank you for your feedback. I am pleased that you enjoyed your stay with us. I have noted your comments about the shower and we have fed this back to our designers to look at solutions.

5 out of 5
Pros: Reasonable price for London
Cons: Air conditioning system can be noisy, but I was moved to a quieter room. which was great.
Location: Close and Quiet
Facilities: Basic but good; Value: For London; Service: Very accommodating staff; Cleanliness: Spick and span; On central line, pretty close to centre of city and lovely neighbourhood.

Posted by , from Australia - NSW - Sydney on 24 Jan. 2014

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Comment from Hotel Management

24 Jan. 2014 by

Dear Wendy, Thank you for your feedback. I am pleased you enjoyed your stay with us. I hope to see you again next time.

5 out of 5
Pros: Location for Paddington Station and Lancaster Gate Tube - Price, service and breakfast good
Cons: Small Room
Location: Good for Paddington Stn
Facilities: Nice , Gym good but no mini bar; Value: Affordable; Service: Professional;

Posted by , from Australia - VIC - Melbourne on 20 Jan. 2014

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Comment from Hotel Management

20 Jan. 2014 by

Dear Chris, I am pleased you enjoyed your stay with us and our excellent location. I have noted your comments about the lack of a mini bar. We have space to add these in the future but decided when we refurbished that guests would prefer more space in the room as like all London Hotels the rooms sizes are smaller than what you would expect around the world.

About the Best Western Mornington Hotel London Hyde Park

Location 12 Lancaster Gate, London, England W2 3LG

Property Features

A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. You can enjoy a drink at the bar/lounge. Event space at this hotel measures 258 square feet (24 square metres) and includes conference centres. A 24-hour fitness centre, a library, and tour or ticket assistance are also featured at the business-friendly Best Western Mornington Hotel London Hyde Park. This Victorian London hotel is smoke free.

  • 1 building
  • 70 guestrooms or units
  • 5 levels
  • 258 sq ft of conference space
  • 24 sq. m of conference space
  • Bar or lounge
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: London (LHR-Heathrow)
  • Train station: London Paddington Station (0.8 km / 0.5 mi)
  • Metro station: Lancaster Gate Underground Station (0.2 km / 0.2 mi)
  • Parking:

Room Amenities

Best Western Mornington Hotel London Hyde Park offers 70 forms of air-conditioned accommodation with laptop-compatible safes and coffee/tea makers. LCD televisions come with satellite channels. Bathrooms include a bath and shower, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy English breakfast on weekdays from 7 AM to 10 AM and at the weekend from 7:30 AM to 11 AM.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

Hotel Policies

Check-in

  • Check-in time ends at 3 AM
  • Check-in time starts at 2 PM

Special check-in instructions:

If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 50.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 12.50 per person (approximately)
  • Rollaway bed fee: GBP 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

  • Guests may experience noise disturbance due to nearby construction work.

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.