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Hampton by Hilton London City

4.0 star property
Eco-certified hotel with free breakfast and 24-hour fitness centre

Photo gallery for Hampton by Hilton London City

Front of property
Restaurant
Room, 1 Queen Bed, Accessible
Free daily on-the-go breakfast
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
The current price is AU$228
includes taxes & fees
11 May - 12 May

Explore the area

Map
12-20 Osborn Street, London, England, E1 6TE
  • Tower Bridge
    ‪18 min walk‬
  • Tower of London
    ‪19 min walk‬
  • London Bridge
    ‪5 min drive‬
  • London (LHR-Heathrow)
    ‪59 min drive‬

Room options

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Queen Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Family Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

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Exterior

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About the area

London

Hampton by Hilton London City puts you in the heart of London, within a 20-minute stroll of Tower Bridge and Tower of London. Highlights at this eco-friendly hotel include free daily breakfast, a restaurant and a 24-hour gym. .For a drink, you can stop by the hotel's own lounge bar. Additionally, you'll find free Wi-Fi in public areas and a snack bar/deli. Each morning free on-the-go breakfast is offered between 7:00 AM and 10:00 AM. .With a stay at this 4-property class Shoreditch hotel, you'll be 2.5 km (1.6 mi) from London Bridge and 4.4 km (2.7 mi) from London Eye.

What's nearby

  • Tower Bridge - 18 min walk - 1.6 km
  • Tower of London - 19 min walk - 1.7 km
  • London Bridge - 5 min drive - 2.5 km
  • London Eye - 9 min drive - 4.8 km
  • Big Ben - 10 min drive - 5.3 km

Getting around

  • Aldgate East Station - 3 min walk
  • Fenchurch Street Station - 12 min walk
  • London (LCY-London City) - 24 min drive

Restaurants

  • ‪The White Hart - ‬1 min walk
  • ‪Exmouth Coffee Company - ‬1 min walk
  • ‪Zoom East Kitchen & Bar - ‬3 min walk
  • ‪Efes - ‬1 min walk
  • ‪Grounded - ‬1 min walk

About this property

Hampton by Hilton London City

Eco-certified hotel with free breakfast and 24-hour fitness centre
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the eco-certified Hampton by Hilton London City. A complete renovation of Hampton by Hilton London City was completed in May 2023.

This 4-star London hotel is smoke free.

  • 1 building
  • 129 guestrooms or units
  • 6 levels
  • Built in 1997
  • To-go breakfast (free)
  • Deli
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hampton by Hilton London City offers 129 air-conditioned accommodations with a safe and a hairdryer. Digital televisions are provided. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Estonian, French, Hindi, Hungarian, Italian, Polish, Romanian, Russian, Thai

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in, while all guests must show an official form of photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash.
    Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

City Hotel London
Hampton by Hilton London City Hotel
Hampton by Hilton London City London
Hampton by Hilton London City Hotel London

Frequently asked questions

What is the cancellation policy at Hampton by Hilton London City?

Hampton by Hilton London City offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hampton by Hilton London City?

As of 4 May 2025, prices found for a 1-night stay for 2 adults at Hampton by Hilton London City on 11 May 2025 start from AU$227.67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hampton by Hilton London City family-friendly?

You bet! With amenities such as a deli, as well as free infant beds in the guestrooms, it's no surprise that Hampton by Hilton London City is a hit with families.

Does Hampton by Hilton London City serve breakfast?

Yeah, our travelers can't get enough of the free on-the-go breakfast here! Served daily from 7:00 AM to 10:00 AM, this is the perfect spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Hampton by Hilton London City?

No, Hampton by Hilton London City does not offer an airport shuttle service.

Is there a bar or restaurant at Hampton by Hilton London City?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hampton by Hilton London City?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Hampton by Hilton London City?

No, pets are not allowed.

Hampton by Hilton London City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 535 out of 1008 reviews
Rating 8 - Good. 365 out of 1008 reviews
Rating 6 - Okay. 69 out of 1008 reviews
Rating 4 - Poor. 20 out of 1008 reviews
Rating 2 - Terrible. 19 out of 1008 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Rachel

Stayed 1 night in Jan 2025

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Tish

Liked: Property conditions & facilities, room comfort

breakfast was cold both days and we arrived for at

Stayed 2 nights in Jan 2025

10/10 Excellent

Thomas

Stayed 1 night in Jan 2025

6/10 Okay

Mohammed

Business traveller
Disliked: Staff & service

Ok hotel

This is an ok hotel. The reception seems very busy and confused but lots of staff on hand.
Stayed 2 nights in Jan 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok

There were hardly any tv channels that worked . Breakfast was a good selection but the hot food was not very hot.
Stayed 1 night in Jan 2025

10/10 Excellent

Matthew

Stayed 1 night in Nov 2024

10/10 Excellent

SASIPRAPHA

Liked: Cleanliness, staff & service, property conditions & facilities
It’s great!
Stayed 1 night in Jan 2025

10/10 Excellent

DF

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Nayla

Stayed 2 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great. The area that the hotel is in is terrible.
Stayed 2 nights in Jan 2025

10/10 Excellent

Bismah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Brogan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Krishan

Liked: Cleanliness, staff & service, property conditions & facilities
That’s hotel is very nice & clean also service is supper like morning breakfast . I m enjoy my trip with family in nine nights & thanks al staff
Stayed 9 nights in Dec 2024

8/10 Good

ABDUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Stayed 1 night in Dec 2024

6/10 Okay

Eve

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel, staff need to be more friendly

Hotel was nice and good location Great for a stay in London and better than choosing a budget hotel. Unfortunately the customer service let it down and the staff did not make us feel welcome of have a friendly manner
Stayed 1 night in Dec 2024

8/10 Good

Fatima

Stayed 2 nights in Nov 2024

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent facilities; room and bar/reception area. Great breakfast.
Stayed 1 night in Dec 2024

10/10 Excellent

Nayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

NIGEL, Newtownards

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean,modern,comfortable hotel. Staff friendly and helpful, Breakfast was tasty with good variety of hot and cold quality products. Hotel great location, right beside Aldgate East underground station, yet very quiet.
Stayed 4 nights in Dec 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed here for one night on Saturday 14th December. From check-in to check-out, we loved everything about this quality hotel. The security is excellent, the staff are very helpful and everywhere is very clean. Most importantly though for us, our room was everything we could have wished for. Extremely clean and facilities which included: kettle with tea and coffee etc, hairdryer, iron, safe. The bathroom was perfect and spotlessly clean also.It had a superb rainfall shower along with an extra handheld showerhead should you choose to use it instead/as well. To top it all off, our large king-size bed was super comfortable with the best pillows. The hotel now includes a complimentary breakfast, which is your typical buffet affair. We both enjoyed this very much on the Sunday morning before we checked out. We highly recommend this hotel and would definitely stay here again should we need to stay in London. A well deserved 5***** award from us 🤗
Stayed 1 night in Dec 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Great location. Fantastic staff Close to underground
Stayed 3 nights in Dec 2024

10/10 Excellent

Julia Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and bathroom were a really good size Breakfast was excellent. Something for everyone Staff at front reception really friendly and accommodating, looking after our bags before checking in and after checking out
Stayed 3 nights in Dec 2024