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Hampton by Hilton London City

4.0 star property
Eco-certified hotel with free breakfast and 24-hour fitness centre

Photo gallery for Hampton by Hilton London City

Front of property
Fitness facility
Hypo-allergenic bedding, in-room safe, desk, soundproofing
Restaurant
Room, 1 Queen Bed, Accessible

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
The current price is AU$245
includes taxes & fees
5 Oct - 6 Oct

Explore the area

View map
12-20 Osborn Street, London, England, E1 6TE
  • Place, Tower of London
    ‪12 min walk‬
  • Place, Tower Bridge
    ‪18 min walk‬
  • Place, London Bridge
    ‪4 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪43 min drive‬

Room options

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

9.2 out of 10
Wonderful
(16 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Room, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(26 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Family Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Room, 1 Queen Bed

9.0 out of 10
Wonderful
(56 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Bathroom

Room, 1 King Bed

8.8 out of 10
Excellent
(16 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

Family Queen Room

  • Sleeps 4

Room with Two Queen Beds

  • Sleeps 4

King Room

  • Sleeps 2

Queen Room

  • Sleeps 2

Twin Room

  • Sleeps 2

Queen Room-Accessible

  • Sleeps 2

Queen Room with Sofa Bed

  • Sleeps 3

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About the area

London

Hampton by Hilton London City puts you in the heart of London, within a 20-minute stroll of Tower Bridge and Tower of London. Highlights at this eco-friendly hotel include free daily breakfast, a restaurant and a 24-hour gym. .For a drink, you can stop by the hotel's own lounge bar. Additionally, you'll find free Wi-Fi in public areas and a snack bar/deli. Each morning free on-the-go breakfast is offered between 7:00 AM and 10:00 AM. .With a stay at this 4-property class Shoreditch hotel, you'll be 2.5 km (1.6 mi) from London Bridge and 4.4 km (2.7 mi) from London Eye.

What's nearby

  • Tower of London - 12 min walk - 1.0 km
  • Tower Bridge - 18 min walk - 1.5 km
  • London Bridge - 4 min drive - 2.0 km
  • London Eye - 8 min drive - 4.2 km
  • Big Ben - 10 min drive - 4.9 km

Getting around

  • Aldgate East Station - 3 min walk
  • Fenchurch Street Station - 12 min walk
  • London (LCY-London City) - 24 min drive

Restaurants

  • ‪The White Hart - ‬2 min walk
  • ‪Exmouth Coffee - ‬1 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Pocketsquare Skyline Bar and Terrace - ‬2 min walk
  • ‪Efes - ‬1 min walk

About this property

Hampton by Hilton London City

Eco-certified hotel with free breakfast and 24-hour fitness centre
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the eco-certified Hampton by Hilton London City. A complete renovation of Hampton by Hilton London City was completed in May 2023.

This 4-star London hotel is smoke free.

  • 1 building
  • 129 guestrooms or units
  • 6 levels
  • Built in 1997
  • To-go breakfast (free)
  • Deli
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hampton by Hilton London City offers 129 air-conditioned accommodations with a safe and a hairdryer. Digital televisions are provided. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in, while all guests must show an official form of photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash.
    Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

City Hotel London
Hampton by Hilton London City Hotel
Hampton by Hilton London City London
Hampton by Hilton London City Hotel London

Frequently asked questions

What is the cancellation policy at Hampton by Hilton London City?

Hampton by Hilton London City offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hampton by Hilton London City?

As of 26 Sept 2025, prices found for a 1-night stay for 2 adults at Hampton by Hilton London City on 5 Oct 2025 start from AU$244.64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hampton by Hilton London City family-friendly?

You bet! With amenities such as a deli, as well as free infant beds in the guestrooms, it's no surprise that Hampton by Hilton London City is a hit with families.

Does Hampton by Hilton London City serve breakfast?

Yeah, our travelers can't get enough of the free on-the-go breakfast here! Served daily from 7:00 AM to 10:00 AM, this is the perfect spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Hampton by Hilton London City?

No, Hampton by Hilton London City does not offer an airport shuttle service.

Is there a bar or restaurant at Hampton by Hilton London City?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hampton by Hilton London City?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Hampton by Hilton London City?

No, pets are not allowed.

Hampton by Hilton London City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 578 out of 1024 reviews
Rating 8 - Good. 334 out of 1024 reviews
Rating 6 - Okay. 74 out of 1024 reviews
Rating 4 - Poor. 19 out of 1024 reviews
Rating 2 - Terrible. 19 out of 1024 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ann-Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Good location for Tower of Lo
Stayed 1 night in Jun 2025

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean, the staff were extremely friendly and the morning breakfast that is included in your stay is the best I’ve ever had anywhere. The hotel location is very convenient as it is located near the Aldgate East and the White Chapel underground stations. The White Chapel area is not the best from a feeling of safety but we had no incidents. This is an affordable 4 star hotel and we would definitely book here again.
Stayed 11 nights in Jun 2025

8/10 Good

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Love the vibes, cleanliness and the room is so spacious. The only thing I hope that they will consider is a complimentary bottled water for every night you will stay not just on the first day and I hope there are free movies to watch to keep guest entertained in their room.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jonathan

Travelled with family
Stayed 1 night in Jun 2025

8/10 Good

Martha

Liked: Staff & service
Stayed 2 nights in Jun 2025

6/10 Okay

Shikhar

Stayed 4 nights in Jun 2025

10/10 Excellent

Ewurama

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Wai Sum

Liked: Cleanliness, property conditions & facilities, room comfort
Good location, quiet room, check-in by friendly staff and received welcoming messages from Parth and Roham. Everything was great on the first day but the housekeepers ruined it on the next day. Two cleaners consistently knocked on my door before 9am then woke me up. Can’t hear whey said so I opened the door a bit, one the cleaners pointed at her watch. I believed they want to clean the room. I only stay one night and the check-out time is 11am. I feel like they were pushing me to leave the room.
Stayed 1 night in Jun 2025

8/10 Good

Jamie

Liked: Staff & service, room comfort

Good but basic

Very pretty yet basic room! Some marks on wall but other than that very presentable.
Stayed 2 nights in Jun 2025

10/10 Excellent

lesley

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good services and very helpfull. staff ashaa and dhawal are very nice and helpfull, they are very kind person. we enjoy the stay. thankyou.
Stayed 1 night in Jun 2025

4/10 Poor

Gary

Business traveller
Disliked: Amenities
Basement room. No phone signal and no internet connection. Expensive for such a budget level offer
Stayed 1 night in Jun 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 2 nights in Jun 2025

10/10 Excellent

Suzanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel everything you need with lovely rooms very clean nice breakfast and every member of staff we spoke to always had a smile.
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
really good service specially Junaid who brought us breakfast earlier than scheduled time as we had to leave
Stayed 3 nights in May 2025

10/10 Excellent

Langly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Morning desk lady was very courteous. Able to speak English
Stayed 5 nights in May 2025

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff is so friendly and willing to resolve any requirement. The room was amazing, clean and it had everything needed. The breakfast had variety of food. We definitely would come back.
Stayed 4 nights in May 2025

10/10 Excellent

Buddy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is in good condition. Very quiet rooms. Staff very friendly and accommodating. Hot breakfast is outstanding! The area around the hotel LOOKS kind of sketchy. Graffiti and litter around the area. However, I had absolutely no problems with anybody around there. Not nearly as bad as I first expected just seeing the area. We felt very secure in the hotel. You need your room key to enter the hotel and to get through locked doors inside, and used your room key to use the elevator. My wife and I walked all around the area and no problems at all. Looks can be deceiving! I would definitely stay there again now that I saw there was really nothing to worry about.
Stayed 4 nights in May 2025

6/10 Okay

Neil

Stayed 1 night in May 2025

8/10 Good

Russell

Stayed 1 night in May 2025

10/10 Excellent

Ian, Hastings

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
There was nothing to complain. Spacious, clean and comfortable. All the comforts of home.
Stayed 1 night in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Really good value , breakfast choice really good Spotlessly clean & staff friendly Good location close to Brick lane with amazing choice of places to eat
Stayed 1 night in May 2025

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very helpful with train and subway travel. They booked a cab to get us to the right station and helped us book the tickets
Stayed 2 nights in May 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Loved modern hotel in excellent location, breakfast was also great
Stayed 1 night in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient area for our needs
Stayed 3 nights in May 2025