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The Park City Grand Plaza Kensington

4.0 star property
Hotel connected to the convention centre in London with a restaurant

Photo gallery for The Park City Grand Plaza Kensington

Exterior
Daily continental breakfast (GBP 15.00 per person)
Plaza Executive Double
Exterior
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Gym
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Laundry

Explore the area

View map
18-30 Lexham Gardens, London, England, W8 5JE
  • Kensington High Street
    ‪8 min walk‬
  • Natural History Museum
    ‪13 min walk‬
  • Hyde Park
    ‪17 min walk‬
  • London (LHR-Heathrow)
    ‪26 min drive‬

Room options

View all photos for Plaza Executive Double

Plaza Executive Double

Plaza Executive Double

8.6 out of 10
Excellent
(38 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Blackout curtains
Bathrobes
Hairdryer
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Plaza Executive Triple

Minibar, in-room safe, desk, blackout curtains

Plaza Executive Triple

8.6 out of 10
Excellent
(20 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Blackout curtains
Hairdryer
Shower/bath combination
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Bed OR 1 Double Bed and 1 Twin Sofa Bed

View all photos for Family Suite

Minibar, in-room safe, desk, blackout curtains

Family Suite

8.8 out of 10
Excellent
(9 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Blackout curtains
Hairdryer
Shower/bath combination
  • 27 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 Double Sofa Bed

View all photos for Grand Deluxe Double

Grand Deluxe Double

Grand Deluxe Double

8.6 out of 10
Excellent
(70 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Blackout curtains
Hairdryer
Shower/bath combination
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Suite

Minibar, in-room safe, desk, blackout curtains

Family Suite

  • Sleeps 4

View all photos for Grand Deluxe Double Room Non Smoking

Minibar, in-room safe, desk, blackout curtains

Grand Deluxe Double Room Non Smoking

  • Sleeps 2

View all photos for Plaza Executive Double Room Non smoking

Minibar, in-room safe, desk, blackout curtains

Plaza Executive Double Room Non smoking

  • Sleeps 2

View all photos for Plaza Executive Triple Room Non smoking

Minibar, in-room safe, desk, blackout curtains

Plaza Executive Triple Room Non smoking

  • Sleeps 3

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About the area

London

You'll be connected to the convention centre at The Park City Grand Plaza Kensington, and within just a 15-minute stroll of popular places like Kensington High Street and Kensington Gardens. Highlights at this hotel include a restaurant and in-room free WiFi. .This business-friendly hotel offers free WiFi in public areas and a 24-hour fitness centre, and has a business centre. Other amenities include laundry facilities, concierge services and a 24-hour front desk. Continental breakfast is available on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM. .Attractions within a 15-minute walk of this 4-property class London City Centre hotel include Imperial College London and Natural History Museum.

What's nearby

  • Kensington High Street - 8 min walk - 0.7 km
  • Imperial College London - 12 min walk - 1.0 km
  • Natural History Museum - 13 min walk - 1.2 km
  • Royal Albert Hall - 14 min walk - 1.3 km
  • Hyde Park - 17 min walk - 1.5 km

Getting around

  • Earl's Court Station - 8 min walk
  • West Brompton Station - 15 min walk
  • London (LCY-London City) - 61 min drive

Restaurants

  • ‪Executive Lounge Marriott - ‬5 min walk
  • ‪Devonshire Arms - ‬4 min walk
  • ‪La Piccola Dely - ‬5 min walk
  • ‪Masgouf | مسكوف - ‬4 min walk
  • ‪The King's Head, Earl's Court - ‬5 min walk

About this property

The Park City Grand Plaza Kensington

Hotel connected to the convention centre in London with a restaurant
There's a restaurant on site. Public spaces have free WiFi. Business amenities include a business centre and meeting rooms. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the business-friendly The Park City Grand Plaza Kensington.

Smoking is allowed in designated areas at this 4-star London hotel.

  • 76 guestrooms or units
  • Conference rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • Dining venue
The Park City Grand Plaza Kensington offers 76 air-conditioned accommodations with minibars and laptop-compatible safes. Televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 15 for adults and GBP 10 for children
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift (127 centimetre wide door)

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 15.00 for adults and from GBP 10.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property is also known as

Parkcity Hotel London
Parkcity London
Park City Grand Plaza Kensington Hotel
Park City Grand Hotel
Park City Grand Plaza Kensington
Park City Grand
The Parkcity Hotel London
Park City Hotel London
The Park City Grand Plaza Kensington Hotel London, England
The Park City Plaza Kensington
The Park City Grand Plaza Kensington Hotel
The Park City Grand Plaza Kensington London
The Park City Grand Plaza Kensington Hotel London

Frequently asked questions

What is the cancellation policy at The Park City Grand Plaza Kensington?

The Park City Grand Plaza Kensington offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is The Park City Grand Plaza Kensington family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that The Park City Grand Plaza Kensington is a hit with families.

Does The Park City Grand Plaza Kensington serve breakfast?

Yep, continental brekkie is offered weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at The Park City Grand Plaza Kensington?

No, The Park City Grand Plaza Kensington does not offer an airport shuttle service.

Is there a bar or restaurant at The Park City Grand Plaza Kensington?

Yep, you can grab a meal at The Park City Grand Plaza Kensington's onsite restaurant.

What time are check-in & check-out at The Park City Grand Plaza Kensington?

Check-in begins at 2:30 PM. Check-out time is 11 AM.

Are pets allowed at The Park City Grand Plaza Kensington?

No, only service animals are allowed.

Reviews

The Park City Grand Plaza Kensington Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 523 out of 1008 reviews
Rating 8 - Good. 303 out of 1008 reviews
Rating 6 - Okay. 108 out of 1008 reviews
Rating 4 - Poor. 37 out of 1008 reviews
Rating 2 - Terrible. 37 out of 1008 reviews

Reviews

10/10 Excellent

Judy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service. Air wasn’t working well in original room, they immediately moved me.
Stayed 2 nights in Jun 2025

6/10 Okay

Bruce

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
The room was comfortable and quiet but it was looking very tired
Stayed 1 night in Jun 2025

8/10 Good

Prasanna Kumar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Corazon Mendez

Travelled with family
Liked: Staff & service
Room was lovely but didn’t like the stairs. Aircon wasn’t working ; we were offered another room but decided to stay because there was an electric fan
Stayed 2 nights in Jun 2025

8/10 Good

Nancy

Stayed 3 nights in Jun 2025

10/10 Excellent

Alicia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and experience
Stayed 2 nights in Jun 2025

10/10 Excellent

Macy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay at the Park City Grand Kensington! Isaac at the front desk was so nice and cheery; and our room was a great size for four people. Ample space for us to move around and get ready, though we weren’t in the room for much time. The building is old, as are most 8! The area, but the amenities and room itself wasn’t bad. No problems with cleanliness or smell. Overall, a great stay and would come back!
Stayed 3 nights in Jun 2025

8/10 Good

Khamis

Stayed 2 nights in Jun 2025

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, amenities
The staff was friendly and helpful. The property was clean and located in a nice area and very close to public transportation. The room was spacious. The bed was uncomfortable and in need of being replaced.
Stayed 5 nights in May 2025

10/10 Excellent

Hilario

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel were amazing !
Stayed 2 nights in May 2025

8/10 Good

Cheryl

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quite and size of room was sufficient for our needs.
Stayed 5 nights in May 2025

10/10 Excellent

Julia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

8/10 Good

Roseann

Liked: Cleanliness, amenities, property conditions & facilities
Very spacious room and very clean. My only disappointment was that there was no on site bar.
Stayed 6 nights in May 2025

8/10 Good

Susan

Stayed 2 nights in May 2025

8/10 Good

Peter

Stayed 1 night in May 2025

10/10 Excellent

Rachel, Macomb

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant in hotel is fabulous! Walkable, but out of area of everything. Reception isnt very personable but helpful
Stayed 5 nights in May 2025

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and helpful. The first room we were assigned to didn't have working A/C. The staff was accommodating and quickly assigned us to a different room. The facility was clean and easy to find. It's located within walking distance to public transportation. Would recommend.
Stayed 3 nights in May 2025

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and value for money

Very clean and wel maintained. Froedly and helpful lstaff. Excellent food in the restaurant - both breakfaast and dinner.Very good gym with wide range of facilities - though treadmill needed some attention.
Stayed 2 nights in May 2025

8/10 Good

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and in a walkable area for dinner. It was a good budget option for clients.
Stayed 4 nights in May 2025

10/10 Excellent

Seth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious for locale

Excellent space for Kensington. Fairly updated. Nice bathroom with plenty of space.
Stayed 3 nights in May 2025

8/10 Good

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and spacious room!!
Stayed 1 night in May 2025

2/10 Terrible

Jano

Disliked: Cleanliness, staff & service, property conditions & facilities
I has stayed at this proporty in 2003 that was a nice boutique hotel. I made the mistake and came back to this propoerty on May 4 to find out that it ius run down, the hallways small , the carepoert in the room was stained and looked like had been cleaned many times, the windows do not close are the window handels are almost broiken, the towels are so work out , there is not even a small holder to put soap next the sink, the bathroom floors look dirty with cracks in the tiles. I can go on and on . When I told the front desk about all my issues they said they cannot change my room . What a waste . Will never go there. Trust me I travle a lot and had just stayed in nine hotels using Expedia booking and non of the hotels with the 4 to five star ranking had this proble. DONT STAY AT THIS HOTEL
Stayed 4 nights in May 2025

10/10 Excellent

Anandi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A week trip to London

The Park City Grand Plaza Kensington is a really nice hotel to stay for our 5 day trip. It is close to the train stations and within walking distances to local supermarkets and restaurants. The staff at the Grand Plaza were very friendly and very helpful. Isaac particularly, was very helpful and happy to quell any of our concerns. Thank you Isaac!! Would certainly choose this hotel again if I were to make another trip to London.
Stayed 5 nights in May 2025

8/10 Good

Lee-Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit surprised that anyone could enter the hotel and use the elevator. I'm just used to key cards being used in the elevator to access your floor. Wasn't worried about anything happening, just used to it. Overall, the staff and room were amazing.
Stayed 7 nights in May 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good Hotel with large, clean room

The Hotel staff were very engaging and courteous. The hotel is clean, our room was large and very clean, we were very pleased with it. The hotel is a 10 min walk from the nearest tube station, not too bad. Breakfast is provided by a separate company with a walk through from the Hotel. We opted for the continental breakfast. Choice wasn't too bad but the cooked food was only luke warm and we found it to be not the best quality. Apart from this we felt the Hotel was of a very good standard, we were pleased with our stay and felt it was value for money.
Stayed 1 night in May 2025