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The Park City Grand Plaza Kensington

4.0 star property

Photo gallery for The Park City Grand Plaza Kensington

Front of property
Reception
Exterior
Daily continental breakfast (GBP 15.00 per person)
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Business services
  • Laundry room
The current price is AU$259
includes taxes & fees
4 May - 5 May

Explore the area

View map
18-30 Lexham Gardens, London, England, W8 5JE
  • Place, Cromwell Road
    ‪1 min walk‬
  • Place, Kensington High Street
    ‪8 min walk‬
  • Place, Kensington Gardens
    ‪10 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪52 min drive‬

Room options

View all photos for Grand Deluxe Double

Grand Deluxe Double

Grand Deluxe Double

8.4 out of 10
Very good
(80 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Plaza Executive Double

Plaza Executive Double

Plaza Executive Double

8.6 out of 10
Excellent
(48 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Plaza Executive Triple

Minibar, in-room safe, desk, blackout curtains

Plaza Executive Triple

8.8 out of 10
Excellent
(23 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Large Single Bed OR 1 Double Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Family Suite

Minibar, in-room safe, desk, blackout curtains

Family Suite

8.6 out of 10
Excellent
(10 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Grand Deluxe Double Room Non Smoking

Minibar, in-room safe, desk, blackout curtains

Grand Deluxe Double Room Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Plaza Executive Triple Room Non smoking

Minibar, in-room safe, desk, blackout curtains

Plaza Executive Triple Room Non smoking

  • Sleeps 3
  • Free Wi-Fi

View all photos for Plaza Executive Double Room Non smoking

Minibar, in-room safe, desk, blackout curtains

Plaza Executive Double Room Non smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Family Suite

Minibar, in-room safe, desk, blackout curtains

Family Suite

  • Sleeps 4
  • Free Wi-Fi

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About the area

London

You'll be connected to the convention centre at The Park City Grand Plaza Kensington, and within just a 15-minute stroll of popular places like Kensington High Street and Kensington Gardens. Highlights at this hotel include a restaurant and in-room free WiFi. .This business-friendly hotel offers free WiFi in public areas, a business centre and concierge services. Other amenities include laundry facilities, a 24-hour front desk and a terrace. Continental breakfast is available on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM. .Attractions within a 15-minute walk of this 4-property class London City Centre hotel include Imperial College London and Natural History Museum.

What's nearby

  • Cromwell Road - 1 min walk - 0.2 km
  • Kensington High Street - 8 min walk - 0.7 km
  • Kensington Gardens - 10 min walk - 0.9 km
  • Imperial College London - 12 min walk - 1.0 km
  • Hyde Park - 17 min walk - 1.5 km

Getting around

  • Earl's Court Station - 8 min walk
  • West Brompton Station - 15 min walk
  • London (LCY-London City) - 61 min drive

Restaurants

  • ‪Cast Iron Bar & Grill - ‬4 min walk
  • ‪Devonshire Arms - ‬4 min walk
  • ‪Masgouf | مسكوف - ‬4 min walk
  • ‪ASK Italian - ‬9 min walk
  • ‪Executive Lounge Marriott - ‬5 min walk

About this property

The Park City Grand Plaza Kensington

There's a restaurant on site. Public spaces have free WiFi. Business amenities include a business centre and meeting rooms. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly The Park City Grand Plaza Kensington.

Smoking is allowed in designated areas at this 4-star London hotel.

  • 76 guestrooms or units
  • Conference rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • Dining venue
The Park City Grand Plaza Kensington offers 76 air-conditioned accommodations with minibars and laptop-compatible safes. Televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

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  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 15 to 30 per person
  • A restaurant

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • 5 steps to reach entrance
  • Lift (127 centimetre wide door)

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 15 to 30 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property is also known as

Parkcity Hotel London
Parkcity London
Park City Grand Plaza Kensington Hotel
Park City Grand Hotel
Park City Grand Plaza Kensington
Park City Grand
The Parkcity Hotel London
Park City Hotel London
The Park City Grand Plaza Kensington Hotel London, England
The Park City Plaza Kensington
The Park City Grand Plaza Kensington Hotel
The Park City Grand Plaza Kensington London
The Park City Grand Plaza Kensington Hotel London

Frequently asked questions

What is the cancellation policy at The Park City Grand Plaza Kensington?

The Park City Grand Plaza Kensington offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Park City Grand Plaza Kensington?

As of 1 May 2026, prices found for a 1-night stay for 2 adults at The Park City Grand Plaza Kensington on 4 May 2026 start from AU$259, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Park City Grand Plaza Kensington family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that The Park City Grand Plaza Kensington is a hit with families.

Does The Park City Grand Plaza Kensington serve breakfast?

Yep, continental brekkie is offered weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at The Park City Grand Plaza Kensington?

No, The Park City Grand Plaza Kensington does not offer an airport shuttle service.

Is there a bar or restaurant at The Park City Grand Plaza Kensington?

Yep, you can grab a meal at The Park City Grand Plaza Kensington's onsite restaurant.

What time are check-in & check-out at The Park City Grand Plaza Kensington?

Check-in begins at 2:30 PM. Check-out time is 11 AM.

Are pets allowed at The Park City Grand Plaza Kensington?

No, only service animals are allowed.

The Park City Grand Plaza Kensington Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 506 out of 1001 reviews
Rating 8 - Good. 314 out of 1001 reviews
Rating 6 - Okay. 114 out of 1001 reviews
Rating 4 - Poor. 38 out of 1001 reviews
Rating 2 - Terrible. 29 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Crystal

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms!
Stayed 4 nights in Jan 2026

8/10 Good

Karolina

Liked: Cleanliness, staff & service, amenities
My room was suprisingly large and even had a walk-in closet. The only downside was that the water in the bath-tap never got hot enough, whereas the shower went up to burning in temperature. Otherwise great stay and service. Really nice staff in reception and the rooms were very clean and fresh. Bonus points for tea kettle and a fridge.
Stayed 3 nights in Jan 2026

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Fabulous location. Clean rooms and well maintained property. Excellent value for cost
Stayed 7 nights in Jan 2026

8/10 Good

Ana

Liked: Cleanliness, amenities, property conditions & facilities
Great location and good sized room.
Stayed 1 night in Jan 2026

10/10 Excellent

CHUYA

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good location
Stayed 5 nights in Dec 2025

4/10 Poor

Sam

Disliked: Staff & service, amenities
Shortly after booking the hotel, my personal information, including partial credit card details, was compromised and fell into the hands of cyber criminals, leading to multiple phishing attempts. I was informed that an investigation is in progress but not offered much of an apology. When we were in the room, the lock on the bathroom door broke while my partner wad in there, meaning she was locked in for some time while the staff tried to open it, having to go and find a screwdriver to take the lock apart, we were told the maintenance team don't work weekend... this could have been a serious health and safety issue if there was an emergency, or for a solo traveller. Again, no apology, no offer to move to another room, and no offers of a discount or other gesture to make it up. The decor and facilities didn't feel like a 4 star hotel, the room felt tired and in need of refurbishment. Positives: nice location on a quiet street, comfortable bed and nice powerful shower
Stayed 2 nights in Jan 2026

10/10 Excellent

Gina M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and great location
Stayed 6 nights in Dec 2025

10/10 Excellent

roger

Liked: Cleanliness, staff & service, amenities
Great stay, room lovely, air con to noisy first night, but quickly sorted when staff were told
Stayed 2 nights in Jan 2026

10/10 Excellent

Jiawei

Stayed 3 nights in Jan 2026

10/10 Excellent

Ron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and hotel with a responsive staff, in a great location. Will stay here again for sure.
Stayed 4 nights in Dec 2025

10/10 Excellent

Gretchen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was beautiful and very clean.
Stayed 2 nights in Dec 2025

6/10 Okay

Seema

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
We did not think that the staff was overly helpful/hospitable.
Stayed 1 night in Dec 2025

10/10 Excellent

Hung

Stayed 3 nights in Dec 2025

8/10 Good

Matilda

Stayed 1 night in Dec 2025

4/10 Poor

mette

Disliked: Cleanliness, amenities
The rooms were freezing cold, it rained through the ceiling and the restaurant was the worst experience we’ve ever had. The food was very bad and on top of it they served chicken instead of the ordered vegetarian dish. Will not be back.
Stayed 3 nights in Dec 2025

6/10 Okay

Mark

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Lack of facilities
Stayed 1 night in Dec 2025

8/10 Good

Lei

Travelled with family
Liked: Staff & service, room comfort
Welcome staff is very friendly and helpful. Room is big and clean, but Washroom is smelly…
Stayed 2 nights in Dec 2025

6/10 Okay

Sergio

Stayed 3 nights in Dec 2025

8/10 Good

Natalie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean rooms, nice quiet location.
Stayed 2 nights in Dec 2025

4/10 Poor

Francesca

Stayed 1 night in Dec 2025

8/10 Good

Kristian

Liked: Cleanliness, amenities
Spacious and clean room. Quiet location.
Stayed 3 nights in Dec 2025

10/10 Excellent

Dorota

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay
Stayed 7 nights in Nov 2025

10/10 Excellent

Rosalynd.

Stayed 1 night in Dec 2025

8/10 Good

Nicola

Liked: Cleanliness, staff & service
Lovely stay, we had an issue with the first room which was dealt woth promptly. A little outdated with furnishings but lovely and clean and quiet, great for walking
Stayed 3 nights in Nov 2025

8/10 Good

Giulia

Stayed 2 nights in Nov 2025