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The Park City Grand Plaza Kensington

4.0 star property
Hotel connected to the convention centre in London with a restaurant

Photo gallery for The Park City Grand Plaza Kensington

Exterior
Reception
Exterior
Daily continental breakfast (GBP 15.00 per person)
Plaza Executive Double

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Gym
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
The current price is AU$246
includes taxes & fees
13 Jan - 14 Jan 2026

Explore the area

View map
18-30 Lexham Gardens, London, England, W8 5JE
  • Place, Cromwell Road
    ‪1 min walk‬
  • Place, Kensington High Street
    ‪8 min walk‬
  • Place, Kensington Gardens
    ‪10 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪31 min drive‬

Room options

View all photos for Grand Deluxe Double

Grand Deluxe Double

Grand Deluxe Double

8.4 out of 10
Very good
(77 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Blackout curtains
Private bathroom
Hairdryer
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Plaza Executive Double

Plaza Executive Double

Plaza Executive Double

8.6 out of 10
Excellent
(40 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Blackout curtains
Hairdryer
Shower/bath combination
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Plaza Executive Triple

Minibar, in-room safe, desk, blackout curtains

Plaza Executive Triple

8.8 out of 10
Excellent
(21 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Blackout curtains
Private bathroom
Hairdryer
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Bed OR 1 Double Bed and 1 Twin Sofa Bed

View all photos for Family Suite

Minibar, in-room safe, desk, blackout curtains

Family Suite

8.6 out of 10
Excellent
(10 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Blackout curtains
Private bathroom
Hairdryer
  • 27 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 Double Sofa Bed

View all photos for Grand Deluxe Double Room Non Smoking

Minibar, in-room safe, desk, blackout curtains

Grand Deluxe Double Room Non Smoking

  • Sleeps 2

View all photos for Plaza Executive Triple Room Non smoking

Minibar, in-room safe, desk, blackout curtains

Plaza Executive Triple Room Non smoking

  • Sleeps 3

View all photos for Plaza Executive Double Room Non smoking

Minibar, in-room safe, desk, blackout curtains

Plaza Executive Double Room Non smoking

  • Sleeps 2

View all photos for Family Suite

Minibar, in-room safe, desk, blackout curtains

Family Suite

  • Sleeps 4

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Front of property

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About the area

London

You'll be connected to the convention centre at The Park City Grand Plaza Kensington, and within just a 15-minute stroll of popular places like Kensington Gardens and Imperial College London. Highlights at this hotel include a restaurant and in-room free WiFi. .This business-friendly hotel offers free WiFi in public areas and a 24-hour fitness centre, and has a business centre. Other amenities include laundry facilities, concierge services and a 24-hour front desk. Continental breakfast is available on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM. .Attractions within a 15-minute walk of this 4-property class London City Centre hotel include Kensington High Street and Natural History Museum.

What's nearby

  • Cromwell Road - 1 min walk - 0.2 km
  • Bupa Cromwell Hospital - 3 min walk - 0.3 km
  • Kensington High Street - 8 min walk - 0.7 km
  • Kensington Gardens - 10 min walk - 0.9 km
  • Natural History Museum - 13 min walk - 1.2 km

Getting around

  • Earl's Court Station - 8 min walk
  • West Brompton Station - 15 min walk
  • London (LCY-London City) - 61 min drive

Restaurants

  • ‪Devonshire Arms - ‬4 min walk
  • ‪Cast Iron Bar & Grill - ‬4 min walk
  • ‪Executive Lounge Marriott - ‬5 min walk
  • ‪Masgouf | مسكوف - ‬4 min walk
  • ‪The King's Head, Earl's Court - ‬5 min walk

About this property

The Park City Grand Plaza Kensington

Hotel connected to the convention centre in London with a restaurant
There's a restaurant on site. Public spaces have free WiFi. Business amenities include a business centre and meeting rooms. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the business-friendly The Park City Grand Plaza Kensington.

Smoking is allowed in designated areas at this 4-star London hotel.

  • 76 guestrooms or units
  • Conference rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • Dining venue
The Park City Grand Plaza Kensington offers 76 air-conditioned accommodations with minibars and laptop-compatible safes. Televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 15 for adults and GBP 10 for children
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift (127 centimetre wide door)

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 15.00 for adults and from GBP 10.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property is also known as

Parkcity Hotel London
Parkcity London
Park City Grand Plaza Kensington Hotel
Park City Grand Hotel
Park City Grand Plaza Kensington
Park City Grand
The Parkcity Hotel London
Park City Hotel London
The Park City Grand Plaza Kensington Hotel London, England
The Park City Plaza Kensington
The Park City Grand Plaza Kensington Hotel
The Park City Grand Plaza Kensington London
The Park City Grand Plaza Kensington Hotel London

Frequently asked questions

What is the cancellation policy at The Park City Grand Plaza Kensington?

The Park City Grand Plaza Kensington offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Park City Grand Plaza Kensington?

As of 16 Dec 2025, prices found for a 1-night stay for 2 adults at The Park City Grand Plaza Kensington on 13 Jan 2026 start from AU$246.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Park City Grand Plaza Kensington family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that The Park City Grand Plaza Kensington is a hit with families.

Does The Park City Grand Plaza Kensington serve breakfast?

Yep, continental brekkie is offered weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at The Park City Grand Plaza Kensington?

No, The Park City Grand Plaza Kensington does not offer an airport shuttle service.

Is there a bar or restaurant at The Park City Grand Plaza Kensington?

Yep, you can grab a meal at The Park City Grand Plaza Kensington's onsite restaurant.

What time are check-in & check-out at The Park City Grand Plaza Kensington?

Check-in begins at 2:30 PM. Check-out time is 11 AM.

Are pets allowed at The Park City Grand Plaza Kensington?

No, only service animals are allowed.

Reviews

The Park City Grand Plaza Kensington Reviews

8.6

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 526 out of 1005 reviews
Rating 8 - Good. 308 out of 1005 reviews
Rating 6 - Okay. 106 out of 1005 reviews
Rating 4 - Poor. 34 out of 1005 reviews
Rating 2 - Terrible. 31 out of 1005 reviews

Reviews

8/10 Good

John

Liked: Cleanliness, room comfort

Our own royal room

Excellent location, close to tube station, cafes, convenience stores. Good size room and bathroom, enjoyed the balcony. We had a mini fridge which was useful for our breakfast items we bought at local store. Enjoyed our stay here.
Stayed 2 nights in Aug 2025

6/10 Okay

Robert

Stayed 1 night in Sep 2025

8/10 Good

Vincenzo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a quite road of Kensigton - close to bus Stop and Tube station -at 3 min are available bar - pub - restaurant and Sainsbury supermarket. The building is in perfect Edoardian Style - the lobby is very confortable with sofa and armchairs. Room are big and clean - bathroom very confortable and wide. Even if we have reached the hotel in the late night the staff was kind and friendly - They offer for free two bottle of water and the storage of the luggage the departuring day. Very recommended for couple.
Stayed 3 nights in Sep 2025

8/10 Good

lynette

Stayed 2 nights in Oct 2024

10/10 Excellent

Ricardo, Raleigh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the second time we have stayed here and just like the first time, everything was great.
Stayed 7 nights in Sep 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2025

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The Park City Grand is old, there
Stayed 2 nights in Jul 2025

6/10 Okay

Otilia, La Habra

Travelled with family
Mattress was so hard. After second night, I felt I was on a counter. There were two small rips on bed fitted sheet on the last night. This should not be happening in any hotels. I also called Reception asking for water to make a coffee and the person who answered sounded like he did not want to bother sending someone to bring water to the room. He just said I had to pay for it and that it was only provided the first night. I had asked reception for water the day before, the person was very polite and gave 3 bottles. I didn't mind paying for a water, it was just his attitude. My husband went to a market around the corner to buy water. The first night there were people outside screaming so loud, like if they were fighting, but I guess this doesn't happen all the time. It was in the middle of the night; I didn't feel like getting up to see what it was. I went back to sleep. Breakfast Buffet needs more variety. Scrabble eggs are put in small trays. Two people can serve the egg and the others need to wait for more egg to be cooked. Overall hotel was good, but not excellent. The area is nice and safe to walk to restaurants. Walking to restaurants is about 10 to 20 minutes. Would I stay in this hotel again? Maybe, or another closer to restaurants.
Stayed 5 nights in Sep 2025

10/10 Excellent

Alix

Stayed 2 nights in Sep 2025

10/10 Excellent

Renee, Palatine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel, in a lovely section of Kensington, provided super value for the location. The rooms are a bit quirky BUT their assets overcome dated furniture and the tight-for-2 layout: The bed was so comfortable, the bathroom’s tub and shower are updated, the complimentary cookies, water and Twinings tea much appreciated. Can’t emphasize location enough, especially the $250 US we paid per night in this upscale area. To boot: Our stay sadly aligned with the 4-day underground strike, but there was so much to walk to—Hyde Park and Kensington Gardens, Victoria and Albert museum, Natural History museum, oodles of shops and restaurants—we had a lovely stay and burned calories. Our experience with the staff was great, too.
Stayed 3 nights in Sep 2025

10/10 Excellent

Natalia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members are very helpful and courteous.
Stayed 5 nights in Aug 2025

10/10 Excellent

Moshfiq

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a few nights, had an amazing experience, and it’s close to public transportation.
Stayed 4 nights in Aug 2025

6/10 Okay

suzanne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
property nice...great area front desk lady was rude biggest problem was while we were in the room someone opened the door....it was another couple...they gave the room key to other guests thinking the room was not occupied. Manager has yet to get back to me (after 2 days) about the situation.....not acceptable!!
Stayed 1 night in Sep 2025

10/10 Excellent

Roope

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

warren

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and convenient boutique hotel in London. Close to pubs and transportation. Enjoyed our stay
Stayed 4 nights in Aug 2025

8/10 Good

Siah

Travelled with partner
Liked: Staff & service, amenities
The property did not have a microwave that guess can used to warm their food when purchased from outside. No place to prepared hot water for tea. They provide all the essential for tea. But n I where to get hot water. The hotel is clean, the staff is friendly. The rooms are clean everyday.
Stayed 4 nights in Aug 2025

6/10 Okay

Geoff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The worst, hard bed. We didn’t sleep well at all. If the beds were proper, this would have been 5 stars all around.
Stayed 2 nights in Aug 2025

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Joni

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend holiday

Everything worked out perfectly
Stayed 1 night in Aug 2025

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No restaurant connected to the hotel. Report on Expedia was that there was 20 % off of this restaurant on 1st floor. Not correct information. Otherwise, lovely and professional staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Graeme

Very quiet @ elegant.
Stayed 2 nights in Aug 2025

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and value.

Very affordable for the area. We could walk 3 minutes to the train/tram station, supermarket and 15 min walk to museums, Harridas, etc. Very safe area since I was traveling alone with my young son. Staff is very friendly and even lent us electric adapters for the outlets.
Stayed 2 nights in Aug 2025

8/10 Good

Nary

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Ann

Stayed 1 night in Aug 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Aug 2025