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Holiday Inn Express London - ExCeL by IHG

3.0 star property

Photo gallery for Holiday Inn Express London - ExCeL by IHG

Exterior
Exterior
Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)
Restaurant
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
The current price is AU$127
includes taxes & fees
12 Apr - 13 Apr

Explore the area

View map
1018 Dockside Road, London, England, E16 2FQ
  • Place, ExCeL Exhibition Centre
    ‪9 min walk‬
  • Place, Thames Barrier Park
    ‪13 min walk‬
  • Place, University of East London, Docklands Campus
    ‪15 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪97 min drive‬

Room options

View all photos for Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

Hypo-allergenic bedding, desk, blackout curtains, soundproofing

Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

9.4 out of 10
Exceptional
(16 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

Hypo-allergenic bedding, desk, blackout curtains, soundproofing

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(19 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

Hypo-allergenic bedding, desk, blackout curtains, soundproofing

Standard Room, 1 Double Bed (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(36 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room (with Free Hot Breakfast)

Hypo-allergenic bedding, desk, blackout curtains, soundproofing

Standard Room (with Free Hot Breakfast)

8.6 out of 10
Excellent
(8 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds (with Free Hot Breakfast)

Hypo-allergenic bedding, desk, blackout curtains, soundproofing

Standard Room, 2 Single Beds (with Free Hot Breakfast)

7.8 out of 10
Good
(7 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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Exterior

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About the area

London

At Holiday Inn Express London - ExCeL by IHG you'll be 0.8 km (0.5 mi) from ExCeL Exhibition Centre and 4 km (2.5 mi) from O2 Arena. Highlights at this hotel include free weekday breakfast, a restaurant and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Additionally, you'll find a conference centre, a snack bar/deli and laundry facilities. Free buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM. There's also the convenience of self parking. .Places within a 30-minute drive of this 3-property class Docklands hotel include Westfield Stratford City and London Eye.

What's nearby

  • ExCeL Exhibition Centre - 9 min walk - 0.8 km
  • Thames Barrier Park - 13 min walk - 1.1 km
  • University of East London, Docklands Campus - 15 min walk - 1.3 km
  • Royal Victoria Bridge - 18 min walk - 1.5 km
  • Thames River - 5 min drive - 2.1 km

Getting around

  • Royal Albert Station - 2 min walk
  • Barking Station - 7 min drive
  • London (LCY-London City) - 7 min drive

Restaurants

  • ‪Caffè Nero - ‬17 min walk
  • ‪Subway - ‬16 min walk
  • ‪Costa Coffee - ‬19 min walk
  • ‪Chicken Hut - ‬13 min walk
  • ‪Water Front Quayside Cafe & Bar - ‬9 min drive

About this property

Holiday Inn Express London - ExCeL by IHG

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served on weekdays. Public spaces have free WiFi.

You'll find a business centre on site. Event space at this hotel measures 431 square feet (40 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express London - ExCeL by IHG. For a fee, parking is available.

This 3-star London hotel is smoke free.

  • 204 guestrooms or units
  • 3 levels
  • 431 sq ft of conference space
  • 40 sq. m of conference space
  • Built in 2015
  • Buffet breakfast (free)
  • Deli
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Express London - ExCeL by IHG offers 204 air-conditioned accommodations with coffee/tea makers and a hairdryer. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Parking on site (GBP 20 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available on weekdays 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre (431 square foot of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express London Excel Hotel
Holiday Inn Express Excel Hotel
Holiday Inn Express London Excel
Holiday Inn Express Excel
Holiday Inn Express London - ExCeL England
Express London Excel By Ihg
Holiday Inn Express London ExCeL
Holiday Inn Express London ExCeL by IHG
Holiday Inn Express London ExCeL an IHG Hotel
Holiday Inn Express London - ExCeL by IHG Hotel
Holiday Inn Express London - ExCeL by IHG London
Holiday Inn Express London - ExCeL by IHG Hotel London

Frequently asked questions

What is the cancellation policy at Holiday Inn Express London - ExCeL by IHG?

Holiday Inn Express London - ExCeL by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Holiday Inn Express London - ExCeL by IHG?

Yep, Holiday Inn Express London - ExCeL by IHG has a self car park for GBP 20 per night. A self car park is also available, for a fee.

Does Holiday Inn Express London - ExCeL by IHG serve breakfast?

You bet, guests quite like the free buffet brekkie here! Offered on weekdays from 6:30 AM to 10:00 AM, this is the perfect place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Holiday Inn Express London - ExCeL by IHG?

No, Holiday Inn Express London - ExCeL by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Express London - ExCeL by IHG?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Holiday Inn Express London - ExCeL by IHG?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Express London - ExCeL by IHG?

No, only service animals are allowed.

Holiday Inn Express London - ExCeL by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 508 out of 1003 reviews
Rating 8 - Good. 340 out of 1003 reviews
Rating 6 - Okay. 96 out of 1003 reviews
Rating 4 - Poor. 31 out of 1003 reviews
Rating 2 - Terrible. 28 out of 1003 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Sarah

Stayed 1 night in Dec 2025

2/10 Terrible

Mark

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Drains blocked in disabled rooms
Stayed 1 night in Dec 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities
Was nice place for a one night stay
Stayed 1 night in Dec 2025

6/10 Okay

Karen

Stayed 1 night in Dec 2025

10/10 Excellent

Joseph

Liked: Cleanliness, property conditions & facilities
The staff was courteous, friendly and helpful. The housekeeping staff were especially nice and helpful as was the breakfast staff. The room was clean and the bed was comfortable. Will definitely stay here next time I’m in London.
Stayed 9 nights in Nov 2025

10/10 Excellent

damien

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean room , good check in . Breakfast was good , great choice.
Stayed 1 night in Dec 2025

10/10 Excellent

Sven

Stayed 1 night in Dec 2025

10/10 Excellent

Mioara-Costela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, lovely breakfast.
Stayed 1 night in Nov 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities
Amazing!
Stayed 1 night in Nov 2025

4/10 Poor

William

Stayed 6 nights in Nov 2025

10/10 Excellent

Leon

Stayed 1 night in Nov 2025

8/10 Good

Martin

Business traveller
Liked: Cleanliness, staff & service, amenities
Nice rooms, nice staff and the location for excel was perfect.
Stayed 2 nights in Nov 2025

8/10 Good

Anne F

Liked: Cleanliness, staff & service, amenities
Reception staff welcoming, room spotless, good breakfast
Stayed 1 night in Nov 2025

10/10 Excellent

Dina

Stayed 1 night in Nov 2025

10/10 Excellent

Wendy, Belfast

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Nov 2025

8/10 Good

Matthew

Stayed 1 night in Nov 2025

8/10 Good

josh

Liked: Cleanliness, staff & service, amenities
The security deposit was quite a bit of money (£50) beyond this though everything was good
Stayed 1 night in Nov 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities
Excellent service. Great room. Very clean and daily refresh. Excellent breakfast options. Great location for excel. Parking was a big plus. Would choose here again.
Stayed 3 nights in Nov 2025

6/10 Okay

alex

Travelled with family
Liked: Staff & service
Disliked: Amenities
The staff where absolutely amazing but the hotel and room where a little tired and well used we arrived at about lunch time when we went for lunch we where told that there is only a limited menu avaliable and because we had our 11 year old daughter with us there was nothing on the limited menu for her so we ordered 3 toasted sandwiches and it came to £35 now i know things have gone up in price but thats well to expensive and we where told thay where frozen so i will not be back there trust me
Stayed 1 night in Nov 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities
The staff were very friendly, the food was very good and the room was spacious, and very comfortable. Overall I would highly recommend this hotel as a destination.
Stayed 4 nights in Oct 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
Everything was perfect
Stayed 1 night in Nov 2025

10/10 Excellent

emily

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Staff very helpful. Lovely breakfast. Very clean rooms. Would definitely stay again
Stayed 1 night in Oct 2025

10/10 Excellent

Adam

Stayed 1 night in Oct 2025

8/10 Good

christine

Travelled with family, Travelled with group
Liked: Cleanliness, amenities
Room clean
Stayed 3 nights in Oct 2025

2/10 Terrible

Kevin

Stayed 1 night in Oct 2025