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4.3 out of 5

"Brilliantly centrally located hotel close to transport and walking distance to key sites. Blackout curtains great for sleeping and getting over jet l ... " More

By a verified traveller on Thu 04 Oct 2018

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Hotel Description

Park Plaza London Waterloo puts you in the heart of London, within just a 10-minute stroll of Florence Nightingale Museum and Imperial War Museum. Highlights at this hotel include a full-service spa, a restaurant, and an indoor swimming pool.

Free WiFi, LED TVs, and safes are featured in all 494 rooms. Dining in is an option with 24-hour room service, and minibars provide refreshments. Pillow menus welcome you to a good night's rest, and other nice touches include rainfall showerheads and designer toiletries. Additionally, phones, irons/ironing boards, and desks are available.

A relaxing day at Mandara Spa can include deep-tissue massages, detox wraps, and body wraps along with aromatherapy and Ayurvedic treatments. For a drink, you can stop by the hotel's own bar/lounge. Other amenities include free WiFi in public areas, a fitness center, and a coffee shop/café. English breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM. There's also the convenience of self parking.

Sights within a 10-minute walk of this 4-star London City Centre hotel include The Vaults and Southbank Centre Book Market.

Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$192* Per night/room 26 Oct. - 27 Oct.

Studio (1 King Bed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio (2 Twin Beds)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Park Plaza London Waterloo ratings based on 3 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Park Plaza London Waterloo

Everyone (3)
5 out of 5
Brilliantly centrally located hotel close to transport and walking distance to key sites. Blackout curtains great for sleeping and getting over jet lag. Lovely pool but steam room could have been hotter.

Posted by , from Adelaide on 4 Oct. 2018

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Comment from Hotel Management

4 Oct. 2018 by Best Regards, Michela Paoletti, Guest Relations Ma

Dear Swimmer, Thanks for sharing your review, delighted you had a lovely stay with us. Best Regards, Michela Paoletti, Guest Relations Manager.

3 out of 5
Close to Tube, very convenient. No batteries in remote, tissues not stocked up. Cleaning staff rolled bedding up and included daughters teddy. Cafe overcharged twice. Clean hotel but misses on a few basics.

Posted by on 28 Sep. 2018

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Comment from Hotel Management

28 Sep. 2018 by Michela Paoletti, Guest Relations Manager.

Dear Guest, Thank you for taking the time to share your review. We are sorry to hear about the issues you had during your stay. Please feel always free to contact our reception team as they can send out engineer to the room to replace the batteries. We apologize about the mistake made by the café`. We hope to have the possibility to welcome you back soon.

5 out of 5

Convient location close to Waterloo Station.

Very professional staff, great hotel with amazing facilities. Worth staying at.

Posted by on 21 Mar. 2018

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Comment from Hotel Management

21 Mar. 2018 by Eva Ranto-Stampoliou

Dear Guest, Delighted we were able to make it right for you. Thanks for the five stars. Best regards, Eva Ranto-Stampoliou Guest Relations Manager

About the Park Plaza London Waterloo

Location 6 Hercules Road, London, England SE1 7DP

Property Features

Park Plaza London Waterloo offers its guests a full-service spa, an indoor pool, and a fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a business center on site. Spa services, a terrace, and tour/ticket assistance are also featured at the eco-friendly Park Plaza London Waterloo. Parking is available for a fee. This 4-star London hotel is smoke free.

  • 1 building
  • 494 guestrooms or units
  • 13 levels
  • Built in 2016
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: London City Airport (LCY) (14.6 km / 9.1 mi)
  • Train station: London Waterloo Station (1.1 km / 0.7 mi)
  • Metro station: Lambeth North Underground Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Park Plaza London Waterloo offers 494 accommodations with minibars and laptop-compatible safes. A pillow menu is available. 48-inch LED televisions come with pay movies. Bathrooms include showers with rainfall showerheads, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and hair dryers can be requested. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Movies for purchase
  • Hypo-allergenic bedding
  • Pillow options
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer available
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.

Park Plaza London Waterloo has a restaurant on site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 2
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Sauna in spa
  • Spa tub in spa
  • Hot springs/mineral springs in spa
  • Massages
  • Minimum age to access spa is 18
  • Hot stone massage
  • Deep tissue massage
  • Steam room in spa
  • Detoxification wrap

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Enhanced food service safety measures are in place.The property affirms that it follows sanitization practices of Safety Protocol (Radisson) guidelines.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • No rollaway/extra beds available
  • Service animals are allowed
  • Number of children who can stay for free – 2
  • Debit cards
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines Safety Protocol (Radisson)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Reservation might be required for some facilities on site
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 19.50 for adults and GBP 19.50 for children (approximately)
  • Self parking fee: GBP 45.00 per night
  • Offsite parking fee: GBP 20 per day (0.3 mi away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Park Plaza London Waterloo Hotel
  • Park Plaza Waterloo Hotel
  • Park Plaza Waterloo
  • Park Plaza London Waterloo Hotel
  • Park Plaza London Waterloo London
  • Park Plaza London Waterloo Hotel London

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.