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Park Plaza London Waterloo

4.0 star property
Eco-certified hotel with fitness centre and sauna

Photo gallery for Park Plaza London Waterloo

Premium bedding, minibar, in-room safe, desk
Lobby
Suite, 1 King Bed (1 Bedroom)
Bar (on property)
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Pool
  • Bar
The current price is AU$333
includes taxes & fees
27 July - 28 July

Explore the area

Map
6 Hercules Road, London, England, SE1 7DP
  • London Eye
    ‪9 min walk‬
  • Big Ben
    ‪12 min walk‬
  • Westminster Abbey
    ‪13 min walk‬
  • London (LCY-London City)
    ‪22 min drive‬

Room options

View all photos for Executive Room, 1 King Bed (Studio)

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed (Studio)

8.8 out of 10
Excellent
(15 reviews)

Highlights

Soundproofed
Air conditioning
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
Bathrobes
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Studio, 2 Single Beds

8.6 out of 10
Excellent
(24 reviews)

Highlights

Soundproofed
Air conditioning
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
Bathrobes
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Suite, 1 King Bed (1 Bedroom)

Suite, 1 King Bed (1 Bedroom)

Suite, 1 King Bed (1 Bedroom)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
LED TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Premium bedding
Blackout curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

8.6 out of 10
Excellent
(48 reviews)

Highlights

Soundproofed
Air conditioning
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
Rainfall showerhead
  • Sleeps 2
  • 2 Single Beds

View all photos for Studio, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Studio, 1 King Bed

8.8 out of 10
Excellent
(87 reviews)

Highlights

Soundproofed
Air conditioning
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
Bathrobes
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
Bathrobes
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 2 Single Beds (Studio)

Premium bedding, minibar, in-room safe, desk

Executive Room, 2 Single Beds (Studio)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
Bathrobes
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Room, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 Double Bed

8.8 out of 10
Excellent
(54 reviews)

Highlights

Soundproofed
Air conditioning
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
Rainfall showerhead
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

8.4 out of 10
Very good
(69 reviews)

Highlights

Soundproofed
Air conditioning
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
Rainfall showerhead
  • Sleeps 2
  • 1 King Bed

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About the area

London

Park Plaza London Waterloo puts you in the heart of London, within just a 10-minute stroll of The Vaults and Florence Nightingale Museum. Highlights at this eco-friendly hotel include a restaurant, an indoor swimming pool and a bar/lounge. .Enjoy the gym and sauna. Business amenities include meeting rooms and a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. English breakfast is available on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Sights within a 10-minute walk of this 4-property class London City Centre hotel include Imperial War Museum and Old Vic.

What's nearby

  • London Eye - 9 min walk - 0.8 km
  • Big Ben - 12 min walk - 1.1 km
  • Westminster Abbey - 13 min walk - 1.2 km
  • Houses of Parliament - 13 min walk - 1.2 km
  • Trafalgar Square - 4 min drive - 1.8 km

Getting around

  • Lambeth North Underground Station - 2 min walk
  • London Waterloo East Station - 10 min walk
  • London (LCY-London City) - 39 min drive

Restaurants

  • ‪Pret a Manger - ‬2 min walk
  • ‪Crown & Cushion - ‬3 min walk
  • ‪Florentine Restaurant & Bar - ‬1 min walk
  • ‪Espressamente Illy - ‬1 min walk
  • ‪Sino Thai Restaurant - ‬5 min walk

About this property

Park Plaza London Waterloo

Eco-certified hotel with fitness centre and sauna
Park Plaza London Waterloo offers its guests an indoor pool, a sauna, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. A terrace, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Park Plaza London Waterloo. Parking is available for a fee.

This 4-star London hotel is smoke free.

  • 1 building
  • 494 guestrooms or units
  • 13 levels
  • Conference rooms
  • Built in 2016
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Park Plaza London Waterloo offers 494 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 48-inch LED televisions come with pay-per-view films. Bathrooms include a shower with a rainfall showerhead, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and hairdryers can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Italian, Portuguese, Spanish

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 20 per day)
  • Parking on site (GBP 50 per night)

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 25 for adults and GBP 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 13 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 48-inch LED TV
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 50 per pet, per stay
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 25.00 for adults and from GBP 25.00 for children
  • Self-parking fee: GBP 50.00 per night
  • Nearby parking fee: GBP 20 per day (1640 ft away)
  • Pet fee: GBP 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson) guidelines.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Park Plaza London Waterloo Hotel
Park Plaza Waterloo Hotel
Park Plaza Waterloo
Park Plaza London Waterloo Hotel
Park Plaza London Waterloo London
Park Plaza London Waterloo Hotel London

Frequently asked questions

What is the cancellation policy at Park Plaza London Waterloo?

Park Plaza London Waterloo offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Park Plaza London Waterloo?

As of 9 July 2025, prices found for a 1-night stay for 2 adults at Park Plaza London Waterloo on 27 July 2025 start from AU$333.02, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Park Plaza London Waterloo?

Yep, Park Plaza London Waterloo has a self car park for GBP 50.00 per night.

Does Park Plaza London Waterloo have a pool?

Yep, and guests love it! Park Plaza London Waterloo has an indoor pool.

What makes Park Plaza London Waterloo a romantic place to stay?

A lounge bar and 24-hour room service, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Park Plaza London Waterloo.

Does Park Plaza London Waterloo serve breakfast?

Yep, visitors highly rate the English breakfast here! Available weekdays from 7:00 AM to 10:30 AM and weekends between 7:00 AM and 11:00 AM, this is the perfect place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Park Plaza London Waterloo?

No, Park Plaza London Waterloo does not offer an airport shuttle service.

Is there a bar or restaurant at Park Plaza London Waterloo?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Park Plaza London Waterloo?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Park Plaza London Waterloo?

Dogs are welcome at Park Plaza London Waterloo, with food and water bowls on offer.

Park Plaza London Waterloo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1152 out of 2043 reviews
Rating 8 - Good. 598 out of 2043 reviews
Rating 6 - Okay. 156 out of 2043 reviews
Rating 4 - Poor. 77 out of 2043 reviews
Rating 2 - Terrible. 60 out of 2043 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Drina

Stayed 7 nights in Jun 2025

4/10 Poor

iain

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Food left outside rooms for days at a time. Housekeeping scam - take the £10, they won’t clean your room then lie about you putting the do not disturb on. A few other reviews reflect similar.
Stayed 3 nights in Apr 2025

4/10 Poor

Larissa

Disliked: Cleanliness, staff & service, amenities
The architecture was cool but the service was very poor. I met other guests and they said the same. I was addressed by some staff with a lot of disrespect and it felt like I was too black to deserve the service I paid for. At some point I went back to my room and cried before realizing I was worth better than that. One of the issues : The key card would randomly stop working (the physical as well as the digital)
Stayed 7 nights in Apr 2025

8/10 Good

Melika

Stayed 1 night in Apr 2025

10/10 Excellent

Sue

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was conveniently located, very clean, nice hotel, enjoyed the sauna and steam room. Very modern, would stay again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Charles

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room cleaning staff where slow to get to our room.
Stayed 8 nights in Mar 2025

10/10 Excellent

Volkan

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Perfect for family stay thank you for everything good workers..
Stayed 4 nights in Apr 2025

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Rooms and views are amazing Was very surprised, very clean the spa and swimming was lovely pool was very cold. Food in the restaurant was very nice
Stayed 1 night in Apr 2025

10/10 Excellent

Hayley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

Lovely staff, beautiful hotel, great for exploring London
Stayed 2 nights in Mar 2025

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Was happy with the stay. It’s a little out of the way and the area wasn’t fabulous but it’s across the road from Lambeth North tube (Bakerloo) Good size room. Bathroom was a good size and clean. The beds were very comfortable, nice sauna and steam room. Pool was freezing. Friendly staff. Water available in reception. Restaurant was nice but on the more expensive side for what it was.
Stayed 2 nights in Apr 2025

10/10 Excellent

Dajana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Manikandan

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Stayed for 8 days. I was not aware that some of the rooms are located near the train tracks, and we heard train noises during the night, which made it difficult for the kids to sleep. We changed rooms after 3 days, but the new room's AC wasn’t cooling properly, so we had to change rooms again. The experience of speaking with the staff and changing rooms was terrible—there was no courtesy, and they treated us as if we were being unreasonable or noisy. I would never recommend this property to anyone.
Stayed 8 nights in Mar 2025

8/10 Good

Paul, Macclesfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel room in a convenient location, only thing that let it down was a bad lingering smell around the lift area
Stayed 2 nights in Mar 2025

10/10 Excellent

Shawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good distance to a lot of things.
Stayed 7 nights in Mar 2025

10/10 Excellent

Omar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
*
Stayed 2 nights in Apr 2025

8/10 Good

Ian, Maidstone

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good hotel. Comfy.
Stayed 1 night in Apr 2025

10/10 Excellent

Jose, Pelham

Liked: Cleanliness, staff & service, amenities
We enjoyed our stay very much and the staff was exceptional.
Stayed 3 nights in Mar 2025

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

2/10 Terrible

Matthew

Disliked: Cleanliness, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Joel

Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

John

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed at a few Novotel, but none quite like this. Firstly, on our 2nd night, we had ants all over our bathroom. Bed, myself and partner found very uncomfortable. Not very central, albeit not a far walk. Location is a bit shady
Stayed 2 nights in Jan 2025

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always have a good stay at the Plaza. Enjoyed the room service.
Stayed 1 night in Mar 2025

8/10 Good

Chrysanthos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 3 nights in Mar 2025