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The Craven Hotel

3.0 star property
Victorian hotel in London with a 24-hour front desk

Photo gallery for The Craven Hotel

Front of property - evening/night
Shower, free toiletries, hair dryer, towels
Interior detail
Triple Room
Reception

Reviews

5.2 out of 10

Popular amenities

  • 24/7 front desk
  • Free WiFi

Explore the area

Map
10-11 Craven Terrace, Paddington, London, England, W2 3QD
  • Hyde Park
    ‪5 min walk‬
  • Marble Arch
    ‪19 min walk‬
  • Oxford Street
    ‪4 min drive‬
  • London (LHR-Heathrow)
    ‪30 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Soundproofed
Heating
TV
Separate bedroom
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room

Single Room

Highlights

Soundproofed
Heating
TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Digital channels
  • 7 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Soundproofed
Heating
TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Digital channels
  • 10 sq m
  • Sleeps 2
  • 2 Single Beds

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About the area

London

The Craven Hotel puts you in the heart of London, within just a 10-minute stroll of popular attractions like Kensington Gardens and Hyde Park. Highlights at this Victorian hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find multilingual staff, luggage storage and a front desk safe. There's also the convenience of car rentals on site. .Within a 20-minute walk of this 3-property class London City Centre hotel, attractions include Kensington High Street and Marble Arch.

What's nearby

  • Kensington Gardens - 3 min walk - 0.3 km
  • Hyde Park - 5 min walk - 0.4 km
  • Marble Arch - 19 min walk - 1.6 km
  • Kensington High Street - 19 min walk - 1.7 km
  • Oxford Street - 4 min drive - 2.3 km

Getting around

  • Lancaster Gate Underground Station - 4 min walk
  • London Paddington Station - 5 min walk
  • London (LCY-London City) - 61 min drive

Restaurants

  • ‪The Pride of Paddington - ‬4 min walk
  • ‪Nipa - ‬4 min walk
  • ‪Bizzarro - ‬4 min walk
  • ‪Treelogy Speciality Coffee - ‬5 min walk
  • ‪Vapiano - ‬4 min walk

About this property

The Craven Hotel

Victorian hotel in London with a 24-hour front desk
The Craven Hotel offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi.

This 3-star London hotel is smoke free.

  • 39 guestrooms or units
  • 4 levels
  • 2 buildings
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • No smoking on site
The Craven Hotel offers 39 accommodations with coffee/tea makers and a hairdryer. Digital televisions are provided.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on request and an iron/ironing board can be requested.

Languages

Arabic, English, Hindi

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 2 buildings
  • 4 floors
  • Reception hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 20-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Heating
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 17

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts major credit cards, Visa, Mastercard, Eurocard, Barclaycard, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

Property is also known as

Craven Hotel
Craven Hotel London
Craven London
Hotel Craven
England
The Craven Hotel Hotel
The Craven Hotel London
The Craven Hotel Hotel London

Frequently asked questions

What is the cancellation policy at The Craven Hotel?

The Craven Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a free airport shuttle available at The Craven Hotel?

No, The Craven Hotel does not offer an airport shuttle service.

What time are check-in & check-out at The Craven Hotel?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Are pets allowed at The Craven Hotel?

No, pets are not allowed.

The Craven Hotel Reviews

Reviews

5.2
Rating 10 - Excellent. 27 out of 490 reviews
Rating 8 - Good. 89 out of 490 reviews
Rating 6 - Okay. 125 out of 490 reviews
Rating 4 - Poor. 122 out of 490 reviews
Rating 2 - Terrible. 127 out of 490 reviews

6.0/10

Cleanliness

6.2/10

Staff & service

3.8/10

Amenities

4.8/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort

Was fine..

Was alright for the stay if you dont plan on staying in all day & youve got plans/stuff you wanna do for the duration, but other then that, it was tiny for a 'deluxe' double room that was advertised. The photos overdo how spacious it is in comparison to arrival. Bathroom barely has any space at all, and you didnt have space between the toilet sink or shower, literally within what feels like 3cm of each other. There was a crack in the sink, & was mould in the shower due to the lack of use of the fan that regulates, plus standard deep cleanliness. Mattress isnt also ideal if youve got back problems, but if youre fine with spring mattresses then you should be fine. Tv remote vanashed on the final night somehow, and the mess found trying to find it shows they dont clean under the beds. Strongly suggest to not put door cards on the back of your phone cases as it messes with the key card, figured that out the hard way. Hotel reception were friendly & excellent for problems, & rooms are from the 1st floor upwards. Thanks for accommodating us regardless
Stayed 3 nights in Mar 2025

6/10 Okay

Trina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Comfortable enough for 1 night stay

Comfortable enough for a 1 night stay but very small room and the bathroom was unbelievable tiny. If a person was of a large frame they would not be able to fit in to go to the toilet or get in/out of shower. Couple of mini-supermarkets across the road to get provisions from.
Stayed 1 night in Mar 2025

4/10 Poor

Natali

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort

OK cheap hotel with a few issues

It took me a while to find as there is no obvious sign at the front, just an A4 notice. In the window with the hotel name. The room was clean and the reception is manned 24 hours making it easy to check in when convenient and getting back to the property late at night is not an issue. However, the room itself was very small despite being sold as a "deluxe" double room, and the bathroom in particular was very cramped. The TV bracket was hanging off the wall with the TV at an awkward angle, the shower head bracket was also loose so hand to be used as hand-held only as it would not stay in position, and the shower did not drain meaning the base filled up with water very quickly so I was limited to very short showers. I asked for this to be looked at after the first day but nothing was done. The room was also uncomfortably hot, with a radiator tucked away behind the headboard of the bed which was screwed to the wall, meaning it could not be reached easily, and the window did not open due to scaffolding outside. There were screws sticking out of the headboard, wall and bathroom tiles and random pieces of tape covering the ends of these. The bed was also very uncomfortable and creaked a lot. Overall, not the best experience but served a purpose for the price and in an excellent location, easily accessible by tube, train or bus.
Stayed 3 nights in Feb 2025

4/10 Poor

Jared

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room simply wasn’t clean. The bedding was fine, but debris and loads of dust under and around the beds. Shower very moldy. Front desk was very friendly, good location, but £80 still felt like too much. Very very small rooms. No tv remote so no TV.
Stayed 1 night in Feb 2025

10/10 Excellent

maryan

Stayed 2 nights in Nov 2024

6/10 Okay

Declan

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

8/10 Good

Andy, Martinsville

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Not as bad as previous reviews had. It’s a budget hotel. The room was tiny. The corridors and doors were tiny. You get nothing if you don’t ask for it, ie clean towels and tea and sugar. But otherwise it’s cheap and close to town.
Stayed 3 nights in Dec 2024

2/10 Terrible

Adam

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The worst hotel I’ve stayed at

Tv didn’t work, heating didn’t work, no blinds or curtains in the room, mattress was cheap and probably years old so you felt every spring.
Stayed 2 nights in Dec 2024

10/10 Excellent

IRENE

Stayed 5 nights in Dec 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Marie

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Nov 2024

2/10 Terrible

Jane

Disliked: Cleanliness, staff & service, property conditions & facilities
I was given a ground floor room with no windows. The room looked like an old store room, painted in a dark colour and desperately needed repainting throughout. The furniture was sparse and dated. The bathroom sink was so small you couldnt get the kettle under the tap to fill it. It was so cold however there was a wall heater. Although advertised with hairdryer, there was not one in the room however one was obtained from another room. the lift did not work for those staying on upper floors, they had to carry bags up a staircase. Very disappointed.
Stayed 1 night in Nov 2024

6/10 Okay

Dawn

Liked: Staff & service
Stayed 1 night in Nov 2024

6/10 Okay

Steve

The deluxe double room was no bigger than a large wardrobe! If I had swung a cat I would have smashed its head in !! The shower was tiny , I’m a large framed man and just squeezed into it , once in I couldn’t move , the shower head was fixed and aimed at the ceiling, I had to remove it from it’s cradle to get myself wet , the tv was no bigger than a mobile phone , it definitely needs to be decorated , the paint was aged and grubby , I feel the description on your website is very misleading , on the plus side , it was warm and clean
Stayed 1 night in Nov 2024

2/10 Terrible

Famil

Disliked: Cleanliness, staff & service, property conditions & facilities
not good place, do not come here
Stayed 2 nights in Nov 2024

2/10 Terrible

Abdussalam, kanata

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t book it unless you have to, you can’t use the toilet without hitting the sink or you have to let the door open , also the shower is tight you can’t even clean your body properly. The bed wasn’t clean as well as the pillow have stains and hair. The location was good , it’s close to paddington station
Stayed 3 nights in Oct 2024

2/10 Terrible

Isaac

Disliked: Cleanliness, staff & service, property conditions & facilities
We were there for 3 days, no hot water, no room cleaning
Stayed 3 nights in Jul 2024

2/10 Terrible

Dianne

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Solange

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty t-shirt drying over wall light, red bull can and water bottles tops under bed, toilet leaking and smelly. Carpet looked like has never been vacuumed. Used toilet paper over wardrobe, pillow cases inside out, back of tv very dusty. Could just go on and on here ....
Stayed 1 night in Aug 2024

4/10 Poor

Luke

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Only thing i would say is that if thwy put more time and effort into cleaning the rooms amd bathroom it would be an ok hotel
Stayed 3 nights in Aug 2024

4/10 Poor

Rahul

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room wasn’t maintained in a proper standard
Stayed 1 night in Jul 2024

2/10 Terrible

Valeria

Disliked: Cleanliness, property conditions & facilities
Dirty.
Stayed 1 night in Jul 2024

10/10 Excellent

Marcin

Stayed 2 nights in Jul 2024

2/10 Terrible

Tyron

Disliked: Cleanliness, property conditions & facilities, room comfort

Absolute dump and ripoff

This place is an absolute dump and not worth the money spent. I usually stay at the Park Grand nearby but it was booked out so I tried this place as the pictures made it look modern. Pictures were very deceptive. Room was tiny nowhere to open baggage... Everything worn and dirty stains all over the walls and floors, no working tv, no air con, room was so hot and stuffy I barely slept. Bathroom awkwardly designed like a closet, couldnt sit on toilet properly... Rooms noisey, one of the worst hotels I've ever stayed in barely worth 30 pound a night let alone the 129 the charged me.
Stayed 1 night in Jul 2024