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3.7 out of 5

"Clean and comfortable close to the central of London " More

By a verified traveller on Mon 11 Jun 2018

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Hotel Description

The Cavendish London places you in the center of London, steps from Royal Academy of Arts and within a short 5-minute stroll of Piccadilly Circus. Highlights at this hotel include in-room free WiFi, free Internet, and LCD TVs.

You can enjoy satellite TV, coffee/tea makers, and free newspapers, featured in all 230 rooms. Premium bedding and designer toiletries are nice touches to enhance your stay. 24-hour room service, free bottled water, and safes are also available.

The fine-dining restaurant, Petrichor, serves British cuisine and is open for breakfast, lunch, and dinner. For a drink, you can stop by the hotel's own bar/lounge. Business amenities include conference space, a business center, and limo/town car service. Other amenities include free WiFi in public areas and laundry facilities. Each morning English breakfast is served between 7 AM and 10:30 AM. There's also the convenience of valet parking.

Places within a 15-minute walk of this 4-star London City Centre hotel include Buckingham Palace and Oxford Circus.

Classic Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$241* Per night/room 28 Nov. - 29 Nov.

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Penthouse - Balcony subject to availability

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

The Cavendish London ratings based on 3 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Cavendish London

Everyone (1)
4 out of 5

Nice hotel close to the central

Clean and comfortable close to the central of London

Posted by , from brisbane australia on 11 Jun. 2018

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Comment from Hotel Management

11 Jun. 2018 by Mark

Dear Tina, Thank you for sending us your review. We appreciate you choosing to stay with us. It was a pleasure having you here. Kind regards, Mark Hardy, The Cavendish London

3 out of 5

Great location but old fashioned hotel

Pros: location was great
Cons: Revamp the rooms so they are international standard with better showerS and luggage storage + GYM facilities.
Location: Close to underground
The hotel foyer is great and staff very good but the rooms are too small and the shower 3rd world having to step into the bath. Also if you have 2 cases there isn't room to open and store properly. Aslo these days hotels require a gym. There was a suggestion of a gym in Regent St however they wanna one month membership and I was only staying in the hotel for a week

Posted by , from Melbourne Australia on 4 Mar. 2018

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Comment from Hotel Management

5 Mar. 2018 by Mark

Dear John, Thank you for your review regarding our hotel and our central London location. We will always endeavour to offer a superior experience for our hotel guests and we truly value your feedback. The hotel offers offer's complimentary passes to a nearby gym, which are available from the Concierge desk - I am currently finalising plans for a gym inside the hotel, plus a full refurbishment of the property. We offer a wide range of room types, which include only showers and bath + shower combo. This allows us to cater for a wide range of international guests and personal tastes and preferences. We look forward to your next visit to our hotel and thank you for choosing to stay with us. Kind regards, Mark Hardy

4 out of 5

Excellent small hotel centrally located

Pros: Small and friendly and great location
Location: Perfect location for shopping in aregent Street, restaurants in Soho and tourist sites. Between two good tube stations.
We enjoyed the hotel - clean, pleasant and helpful staff and great location

Posted by , from Melbourne on 7 Sep. 2017

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Comment from Hotel Management

19 Sep. 2017 by Mark

Dear Guest, Thank you for your feedback. Your comments have been shared with our team. We would like to welcome you again soon. Kind regards, Mark Hardy

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and limo/town car service. WiFi and wired Internet are free in public spaces. There are 5 meeting rooms available. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the eco-friendly The Cavendish London. For a fee, parking is available. This 4-star London hotel is smoke free.

  • 1 building
  • 230 guestrooms or units
  • 14 levels
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Airport: Heathrow Airport (LHR) (26.2 km / 16.3 mi)
  • Train station: London Charing Cross Station (1.5 km / 1 mi)
  • Metro station: Piccadilly Circus Underground Station (0.4 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Cavendish London offers 230 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels. Bathrooms include showers, designer toiletries, and hair dryers. This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy English breakfast daily from 7 AM to 10:30 AM.

Petrichor - This fine-dining restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Late night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:30 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at The Cavendish London

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Enhanced food service safety measures are in place.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of We're Good To Go (UK) and Ascott Cares (Ascott Limited) guidelines.The property affirms that it adheres to the Bureau Veritas (3rd party expert - Global) sanitization guidelines.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Service animals not allowed
  • One child stays free
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Online Penalty Collection
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines We're Good To Go (UK)
  • Property follows a brand or regulatory agency's sanitisation guidelines Ascott Cares (Ascott Limited)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per night (for stays between 21 January - 31 December)

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 22.50 per person (approximately)
  • Valet parking fee: GBP 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cavendish Hotel
  • Cavendish Hotel London
  • Cavendish London
  • London Cavendish
  • Cavendish London Hotel
  • The Cavendish London Hotel London
  • The Cavendish Hotel London
  • The Cavendish London England
  • The Cavendish London Hotel
  • The Cavendish London London
  • The Cavendish London Hotel London

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.