Since our last stay in November 2025 which was fine. I wish we never booked this time and feel we should have had the option of a refund when it change ownership.
The room was disgusting, no kettle, no usb port, stains on the bedding, mold on the ceiling, rust on the radiator, the heater was tipping over due to a wheel missing …. The list could go on ….. then to be asked to pay £20 to leave a small backpack and mini case for a few hours, when last time this was free.
Asked to speak to a manager and got told to send an email!! And have still not received a reply …. Speaks for itself!
This hotel should be removed from your site!