"The staff were excellent, very helpful and courteous. The breakfast area/food were excellent and with plenty of variety to choose from.
The room was g
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At Novotel London Tower Bridge you'll be within just a 5-minute stroll of Tower of London and within 15 minutes of Tower Bridge. Highlights at this hotel include a restaurant, a bar/lounge, and a sauna.
The restaurant, Keepers Restaurant, serves international cuisine and is open for breakfast, lunch, and dinner. Keepers Bar Lounge is the hotel's own bar, serving drinks along with breakfast and lunch. 484 square feet (45 square meters) of event facilities include conference space, and other business amenities include a business center. Added amenities include free WiFi in public areas, a gym, and laundry facilities. Each morning full breakfast is served between 7 AM and 10 AM.
Within a 20-minute walk of this 4-star London City Centre hotel, attractions include London Bridge and The Shard.
Novotel London Tower Bridge ratings based on 1 Verified Reviews
Review Summary
4.0
out of 5
4.0 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff5.0 out of 5.0
Room comfort2.0 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Novotel London Tower Bridge
Everyone (1)
4 out of 5
The staff were excellent, very helpful and courteous. The breakfast area/food were excellent and with plenty of variety to choose from.
The room was good but the plumbing was poor; the basin wouldn't drain properly and the shower base likewise.
A little sign indicating how to switch the shower glass wall from clear to opaque would be a good tip for those who are unfamiliar with this technology.
A power point adjacent to the hall mirror wouldn't work and the cover facing was loose and easily dislodged to expose the power contacts. Surely this is an electrocution and/or fire risk.
Posted by Noel, from Tasmania, Australia on 13 Sep. 2018
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Comment from Hotel Management
13 Sep. 2018
by Antoine Chauveau - Guest Experience Leader
Dear Noel,
I would like to thank you for taking the time to review your stay with us. Your detailed feedback is very appreciated in order to always improve our services and I wish share your kind words with all our team.
I was also very concerned to read about the issue you encountered with the power point close to the mirror. Please allow me to express my apologies for this. I can assure you that I immediately shared your comment with the service concerned to fix it and prevent future occurrence.
Once again, I thank you for your time and I hope that we will have the pleasure to welcome you back soon.
Best regards,
Novotel London Tower Bridge offers its guests a sauna and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Event space at this hotel measures 484 square feet (45 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and laundry facilities are also featured at the eco-friendly Novotel London Tower Bridge. This 4-star London hotel is smoke free.
203 guestrooms or units
7 levels
484 sq ft of conference space
45 sq m of conference space
Business facilities
Conference space
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-in
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
ATM
Elevator
No smoking on site
Bar or lounge
Dining venue
Family Friendly Amenities
Family property
Free WiFi
Soundproofed rooms
Laundry facilities
Sofa bed
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
, Wireless internet access
Available in some public areas:
Free WiFi
, Internet access - wireless
Transport
Train station: Fenchurch Street Station (0.3 km / 0.2 mi)
Metro station: Tower Hill Station (0.2 km / 0.1 mi)
Room Amenities
Novotel London Tower Bridge offers 203 accommodations with safes and complimentary bottled water. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathtubs or showers and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
In-room dining (24 hours)
Coffee maker
Luxury bedding
Bathtub or shower
Cribs (free)
Housekeeping (daily)
Hair dryer
Safe
Telephone
Iron and ironing board
Desk
Sound-insulated rooms
Ensuite bathroom
Connecting rooms available
Wheelchair accessible
Wardrobe or closet
Food & Drink
For a fee, guests can enjoy full breakfast daily from 7 AM to 10 AM.
Keepers Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Keepers Bar Lounge - This bar specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.
Nearby Activities
Recreational amenities at the hotel include a sauna and a fitness center.
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-in time ends at anytime
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Free cribs (infant beds)!
Pet Policy
Pets: GBP 10 per accommodation (varies based on length of stay)
Only dogs and cats are allowed
Service animals are exempt from fees
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
No rollaway/extra beds available
Children stay free
Service animals are allowed
Service animals are exempt from fees/restrictions
Number of children who can stay for free – 2
Debit cards
Staffed front desk
Smoke detector
LGBTQIA friendly
Children stay free: Maximum age 16
Property is cleaned with disinfectant
Staff wear personal protective equipment
Protective clothing is available for guests
Masks are available for guests
Gloves are available for guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is not available
Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are available
Individually wrapped food options are available for breakfast
Individually wrapped food options are available for lunch
Individually wrapped food options are available for dinner
Individually wrapped food options are available through room service
gap period enforced between guest stays 24 hours
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property does not follow sanitisation practices of any association
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for full breakfast: approximately GBP 18 per person
Pet fee: GBP 10 per accommodation (varies based on length of stay)
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
London Tower Bridge Novotel
Novotel Hotel London Tower Bridge
Novotel London Tower Bridge
London Novotel
Novotel London Hotel Bridge
Novotel London Tower Bridge England
Novotel London Tower Bridge Hotel London
Novotel Tower Bridge
Novotel London Tower Bridge Hotel
Novotel London Tower Bridge Hotel
Novotel London Tower Bridge London
Novotel London Tower Bridge Hotel London
You should know
Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
Awards & Affiliations
UNESCO Sustainable Tourism Pledge
National Rating
This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
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Frequently Asked Questions
Novotel London Tower Bridge offers free cancellation on select room rates. Check out the cancellation policy for more info.
Novotel London Tower Bridge uses enhanced cleaning measures, has a gap period between guest stays, and ensures social distancing. There is a shield between guests and staff in the main contact areas.
A lounge bar and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Novotel London Tower Bridge.
You bet! With amenities like kids' meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise Novotel London Tower Bridge is a hit with families.
You bet, full brekkie is available daily between 7 AM and 10 AM.
No, Novotel London Tower Bridge does not offer an airport shuttle service.
Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?
Check-in begins at 3:00 PM. Check-out time is noon.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
