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The Cloud One London-Hyde Park

Property class: 3

Photo gallery for The Cloud One London-Hyde Park

A historic hotel with a classical facade, multiple stories, and a prominent entrance.
A buffet area with wooden counters, hanging pendant lights, and a variety of food items.
A bar area with a curved counter, multiple stools, and a television mounted on the wall.
A modern hotel lobby with leather sofas, a coffee table, potted plants, and a television on the wall.
A hotel room with two beds, a desk, a TV, and a vase of flowers.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar
  • Housekeeping
The current price is AU$214
includes taxes & fees
8 Nov - 9 Nov

Explore the area

View map
66-71 Lancaster Gate, London, England, W2 3NA
  • Place, Kensington Gardens
    ‪1 min walk‬
  • Place, Hyde Park
    ‪7 min walk‬
  • Place, Kensington Palace
    ‪13 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪64 min drive‬

Room options

View all photos for Superior Room, Multiple Beds

A bed with three pillows: two patterned and one solid-colored.

Superior Room, Multiple Beds

  • Sleeps 2
  • 1 Queen Bed and 1 King Bed

View all photos for Deluxe Room, Multiple Beds

A bed with three pillows: two patterned and one solid-colored.

Deluxe Room, Multiple Beds

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Suite, 1 Double Bed

A bed with three pillows: two patterned and one solid-colored.

Suite, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

A bed with three pillows: two patterned and one solid-colored.

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

A bed with three pillows: two patterned and one solid-colored.

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed

A bed with three pillows: two patterned and one solid-colored.

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

A bed with three pillows: two patterned and one solid-colored.

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Single Bed

A bed with three pillows: two patterned and one solid-colored.

Standard Room, 1 Single Bed

  • Sleeps 1
  • 1 Single Bed

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About the area

London

Lancaster Gate Hotel places you in the centre of London, within just a 15-minute stroll of Hyde Park and Kensington Palace. Highlights at this Victorian hotel include in-room free WiFi and LCD TVs. .The hotel's own lounge bar is a nice place to enjoy a drink. Other amenities include free Wi-Fi in public areas, a 24-hour front desk and tour/ticket assistance. Continental breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM. .With a stay at this 3-property class London City Centre hotel, you'll be 3.4 km (2.1 mi) from Buckingham Palace and 4.2 km (2.6 mi) from The British Museum.

What's nearby

  • Kensington Gardens - 1 min walk - 0.2 km
  • Queensway - 6 min walk - 0.5 km
  • Westbourne Grove - 6 min walk - 0.6 km
  • Hyde Park - 7 min walk - 0.7 km
  • Kensington Palace - 13 min walk - 1.2 km

Getting around

  • Queensway Underground Station - 5 min walk
  • London Paddington Station - 10 min walk
  • London (LCY-London City) - 59 min drive

Restaurants

  • ‪Halepi - ‬1 min walk
  • ‪The Park - ‬5 min walk
  • ‪New Fortune Cookie - ‬6 min walk
  • ‪The Swan - ‬5 min walk
  • ‪Mandarin Kitchen - ‬6 min walk

About this property

The Cloud One London-Hyde Park

Lancaster Gate Hotel offers its guests multilingual staff, tour/ticket assistance, and a front desk safe. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Lancaster Gate Hotel also features a television in common area and a lift. You'll have access to the health club at a partner property.

This Victorian London hotel is smoke free.

  • 1 building
  • 196 guestrooms or units
  • 8 levels
  • Conference rooms
  • Built in 1866
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
Lancaster Gate Hotel offers 196 accommodations with a safe and coffee/tea makers. LCD televisions come with satellite channels and pay-per-view films.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 22.90 for adults and GBP 11.45 for children
  • A bar/lounge

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • Lift

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1866
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out fee: GBP 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 22.9 for adults and from GBP 11.45 for children
  • Late check-out fee: GBP 50

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hotel Lancaster Gate
Lancaster Gate
Lancaster Gate Hotel
Lancaster Gate Hotel London
Lancaster Gate London
Hyde Park Premier London Paddington Hotel London
Park Grand London Lancaster Gate England
Lancaster Gate Hotel London, England
Lancaster Gate Hotel Hotel
Lancaster Gate Hotel London
Lancaster Gate Hotel Hotel London

Frequently asked questions

Does Lancaster Gate Hotel serve breakfast?

Yep, guests love the continental breakfast here! Available weekdays between 7:00 AM and 10:00 AM and weekends from 7:00 AM to 10:30 AM, this is the perfect spot to fuel up for a day of adventure.

How much does it cost to stay at The Cloud One London-Hyde Park?

As of 7 Nov 2026, prices found for a 1-night stay for 2 adults at The Cloud One London-Hyde Park on 8 Nov 2026 start from AU$214, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Lancaster Gate Hotel?

No, Lancaster Gate Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Lancaster Gate Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Lancaster Gate Hotel?

No, only service animals are allowed.

The Cloud One London-Hyde Park Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 349 out of 1000 reviews
Rating 8 - Good. 362 out of 1000 reviews
Rating 6 - Okay. 191 out of 1000 reviews
Rating 4 - Poor. 66 out of 1000 reviews
Rating 2 - Terrible. 32 out of 1000 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay, clean rooms and helpful staff
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Nice hotel.with friendly staff
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel with cheerful and helpful staff. Currently renovating the restauramt and bar but staff were helpful in telling us local places to eat
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
OK Hotell, great location.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities
Staff was excellent, The hotel is under renovation - but its still quiet. Good location close to Metro and Park
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and very helpful.
Stayed 5 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel under refurbishment at the time of our stay but clean room and helpful staff.
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Disliked: Property conditions & facilities
Very old fashioned no modern hotel facilities and very cramped double room. For the price I would not stay here again but the location was convenient for Mayfair.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
We had a nice stay. Due to renovation both the restaurant and other facilities were closed. A bit disappointing that no toilet was available in the lobby during restorations. Ok room with daily room service. Good air conditioning. Quiet area. Helpful and welcoming staff. Would stay here again.
Stayed 3 nights in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
The hotel will be better when it is fully renovated.
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Small room and bath. Staff ok.
Stayed 5 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Overall great hotel! Excellent location!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location. Fabulous air conditioning. Clean room, but bathroom was showing signs of age, but still clean. Friendly staff.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Room looks good, but small
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great hotel, great staff, great room but only a double bed. It’s a pity they have construction and refurbishments going on. No breakfast room and no bar available, otherwise a perfect 2 nights
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the hotel was undergoing some renovations - the staff more than made up for it. Everyone was so helpful and greeted you every day - I will definitely stay here again, and looking forward to seeing it once all the renovations are completed.
Stayed 14 nights in May 2026
Verified review

8/10 Good

Friendly staff, decent rooms.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Great location, close to Kensington Gardens - within walking distance of Paddington Railway Station, and Queensway Tube. Plenty of grocery shops and restaurants in the vicinity. Amazingly quiet street, just off busy Bayswater Road. Room and beds OK. Clean. Bathroom a tad olde worlde, but clean and fully functional. Friendly reception staff. Recommendable.
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The hotel location was good and the staff was friendly and helpful. The room was small with old carpet and a horrible shower. TV in a location difficult to watch. We didn’t spend any time in the room but to sleep.
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and very professional and helpful stuff
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel in a great location. The reception area and room were very cool, considering it was one of the hottest days of the year. The staff were very freindly and provided extra tea and coffee for the room when we asked. The room was showing signs of wear and taer, but I believe they are currently refurbishing. This didn't detract in anyway from the comfort and cleanliness of the room. Despite being very close to Hyde Park, the room was very quiet at night. I would recommend and I would happily stay here again.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
The staff were very friendly, polite & helpful the building is going through renovations by the looks of it we stayed in an older room We stayed when it was very hot the ac sort of worked but not great Everything was OK but not stunning hopefully when the renovations are finished it will be a great hotel We would probably stay there again the location is amazing N a side note don’t use the corner shops around the corner from the hotel prices are very expensive use the garage instead which is just down the road
Stayed 5 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel is in an excellent area and this was a huge plus. Unfortunately the hotel itself is undergoing a massive renovation and our room was very old and dated and felt put together at the last moment. I have no doubts once the renovations are complete it will be a five star stay again!
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel being refurbished so all a bit of a mess in communal areas. Very basic amenities but for the price charged no worse than I had expected as well priced. Very helpful female receptionist on my arrival, which was great
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great!
Stayed 2 nights in Feb 2026