3.9 out of 5

"Had a pleasant stay, a nice quaint and quiet hotel. " More

By a verified traveller on Wed 23 Aug 2017

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Hotel Description

Lancaster Gate Hotel places you in the centre of London, within just a 15-minute stroll of Hyde Park and Kensington Palace. Highlights at this Victorian hotel include a restaurant and in-room free WiFi.

LCD TVs with satellite channels are featured in all 196 rooms, and you can enjoy coffee/tea makers, safes and hairdryers. 24-hour room service, desks and free toiletries are also available.

The restaurant, Serpentine Restaurant, serves international cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own bar/lounge. Additionally, you'll find free WiFi in public areas and a coffee shop/café. Buffet breakfast is available daily between 7 AM and 10 AM.

With a stay at this 3-star London City Centre hotel, you'll be 3.4 km (2.1 mi) from Buckingham Palace and 4.2 km (2.6 mi) from The British Museum.

Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max
AU$132* Per night/room 25 Aug. - 26 Aug.

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Family Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Lancaster Gate Hotel ratings based on 13 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Lancaster Gate Hotel

Everyone (11) Family (1)
4 out of 5

Posted by on 17 Aug. 2019

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4 out of 5
in good area, surrounding eating facilities, staff friendly

Posted by on 4 Aug. 2019

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4 out of 5
Check in quick & easy. Building well maintained in side & out. Staff very friendly & knowledgable always ready to help. Daily room service. Handy location to Hyde Park & underground. Plenty of shops, cafes & restaurants nearby at Queensway & Bayswater.

Posted by on 1 Jun. 2019

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4 out of 5
Nice hotel, close to Hyde park. Everything was great except the beds were very firm.

Posted by on 15 Jan. 2019

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4 out of 5
Nice hotel close to most things the dinner menue nead a bit more off choices

Posted by , from Melbourne on 7 Sep. 2018

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4 out of 5

Nice and quiet hotel.

Had a pleasant stay, a nice quaint and quiet hotel.

Posted by , from Australia on 23 Aug. 2017

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5 out of 5

Easy access to underground and the Hyde Park area

Pros: Convenience to transport
Cons: From our point of view, nothing much.
Location: Access to Hyde Park, Shops in Notting Hill.
Really nothing to complain about, the experience was better than expected for a busy city

Posted by , from Australia on 21 Aug. 2017

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3 out of 5

No view and placed in back

Had to carry luggage over 2 flights of stairs into a room with no view. Given that I booked the hotel months in advance would have expected a better room location. I may have been better staying in cheaper places, at least I know what i am paying for.

Posted by , from Australia on 3 Aug. 2017

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3 out of 5

Booking through Wotif couldn't request shower

Pros: Location. Staff. Clean and comfortable
Cons: Nothing with the accommodation .More information as to the Bathroom situation
On arrival at the hotel we were allotted a room with a shower over the bath, not suitable for someone with a disability On the booking form there is no allowance made to add this to. Very Dissappointed as no other rooms were available, after some discussions with staff we were offered a room in the basement. I felt extremely cross with this situation as I had not booked a basement room when I made my booking. I tried to negotiated a reduction as I had paid for my accommodation on the booking request. I was told a reduction was not possible. Not sure that I would book again through Wotif

Posted by , from Victoria . Australia on 16 Jul. 2017

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5 out of 5

Nice hotel close to hide park

Pros: Its location in a quiet strret close to Hide park and its fabulous breakfast.
We stayed at varuois hotels throughout europe over a period of three and a half weeks and the Lancaster Gate was our favourite hotel. It is not the most modern of hotels, but it has an old world charm, is clean and comfortable, as well as being airconditioned. It puts on a fabulous breakfast, best of all hotels we stayed in. It is located in a wide and quiet street, within a couple of minutes walk to Hide Park and 12 minutes walk to Paddington station. We would definitely stay there again.

Posted by , from Brisbane, Australia on 16 Jul. 2017

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Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Tour or ticket assistance, multilingual staff, and complimentary newspapers in the lobby are also featured at the eco-friendly Lancaster Gate Hotel. You'll have access to the health club at a partner property. This Victorian London hotel is smoke free.

  • 1 building
  • 196 guestrooms or units
  • 8 levels
  • Built in 1866
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


  • Airport: London (LHR-Heathrow)
  • Train station: London Paddington Station (0.9 km / 0.5 mi)
  • Metro station: Queensway Underground Station (0.4 km / 0.3 mi)
  • Parking:

Room Amenities

Lancaster Gate Hotel offers 196 forms of air-conditioned accommodation with a safe and coffee/tea makers. LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. This London hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.

Serpentine Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.

24-hour room service is available.

Hotel Policies


  • Check-in time starts at 3:00 PM
  • Minimum check-in age is 18


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.


  • No pets allowed, but service animals are welcome


Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available.

  • Only service animals are allowed


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 12.00 for adults and GBP 6.00 for children (approximately)
  • Late check-out fee: GBP 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Lancaster Gate
  • Lancaster Gate
  • Lancaster Gate Hotel
  • Lancaster Gate Hotel London
  • Lancaster Gate London
  • Hyde Park Premier London Paddington Hotel London
  • Park Grand London Lancaster Gate England
  • Lancaster Gate Hotel London, England

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.