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4.3 out of 5

"Jackie (director) was amazing. She took the time to talk to us and fixed the smallest of problems with such a happy, nothing-is-too-much-trouble attit ... " More

By a verified traveller on Sat 29 Jun 2019

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Hotel Description

Holiday Inn London - Kensington High St. puts you in the heart of London, within a 20-minute stroll of Kensington Palace and Olympia Conference and Exhibition Centre. Highlights at this hotel include a full-service spa, a restaurant, and an indoor swimming pool.

All 706 rooms feature flat-screen TVs with satellite channels, and you can enjoy free WiFi, safes, and hair dryers. Pillow menus and free toiletries are nice touches to enhance your stay. 24-hour room service, phones, and irons/ironing boards are also available. Change of towels is available on request.

A day of pampering at Imagine can include deep-tissue massages, hot stone massages, and body wraps along with aromatherapy and mani/pedis. The restaurant, Boulevard Restaurant, serves international cuisine and is open for breakfast, lunch, and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Business amenities include conference space and a business center. Plus you'll find free WiFi in public areas, a gym, and a coffee shop/café. Full breakfast is available on weekdays between 6:30 AM and 10 AM and on weekends between 7 AM and 10:30 AM. There's also the convenience of self parking.

With a stay at this 4-star London City Centre hotel, you'll be 1.6 km (1 mi) from Royal Albert Hall and 4.1 km (2.6 mi) from Buckingham Palace.

Standard Room, Non Smoking

Bed Count 1 Twin Bed Maximum Occupancy 2 Max
AU$166* Per night/room 7 Nov. - 8 Nov.

Room, 1 King Bed, Accessible, Non Smoking (Mobil Roll In Shwr)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Room, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Executive Suite, Non Smoking

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Holiday Inn London - Kensington High St. ratings based on 3 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn London - Kensington High St.

Everyone (2) Couples (1)
4 out of 5
Jackie (director) was amazing. She took the time to talk to us and fixed the smallest of problems with such a happy, nothing-is-too-much-trouble attitude, which we appreciated. Just lovely!

Posted by on 29 Jun. 2019

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Comment from Hotel Management

1 Jul. 2019 by Csaba Sarkadi

Thank you for taking your time to review your recent stay with us, we were delighted to read your kind words and we are looking forward to welcome you back again!

4 out of 5
Good location. Breakfasts ordinary. Relatively expensive.

Posted by , from Melbourne on 20 Oct. 2018

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5 out of 5

Perfect location

Pros: Location is everything. Only a few minutes walk to the tube station so save lots of money by moving around like the locals do.
Cons: My room didnt have the basics, no soap....I had to ask concierge for soap and shampoo. It was offered in a note left in the room. But not there
Close to everything. Rooms in London can be very small and tight so if you require space be sure to booked the superior rooms as standard can be very boxy.

Posted by , from australia on 19 Aug. 2018

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About the Holiday Inn London - Kensington High St.

Location Wrights Lane, London, England W8 5SP

Property Features

Holiday Inn London - Kensington High St. offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite business center. Spa services, tour/ticket assistance, and a vending machine are also featured at the business-friendly Holiday Inn London - Kensington High St.. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star London hotel is smoke free.

  • 706 guestrooms or units
  • 8 levels
  • Built in 1960
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Kensington (Olympia) Underground Station (1.6 km / 1 mi)
  • Metro station: High Street Kensington Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn London - Kensington High St. offers 706 air-conditioned accommodations with safes and hair dryers. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Electric kettle
  • Pillow options
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Free tea bags/instant coffee
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10 AM and on weekends from 7 AM to 10:30 AM.

Boulevard Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Starbucks - This coffee shop serves light fare only. Open daily.

Late night fare is available from 24-hour room service.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 2
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Aromatherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Steam room in spa

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 20.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Access to all recreational facilities is subject to a surcharge.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Eurocard, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Parking height restrictions apply
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards
  • Staffed front desk
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 72 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 17.50 per person (approximately)
  • Self parking fee: GBP 45 per day
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: GBP 20.0 per night
  • Facilities fee: GBP 5.00 per person, per day and includes use of: sauna; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Close Hotel
  • Kensington Close
  • Kensington Close Hotel
  • Holiday Inn London Kensington Hotel
  • Holiday Inn London Kensington High St. Hotel
  • Holiday Inn High St. Hotel
  • Holiday Inn London Kensington High St.
  • London Holiday Inn
  • London Kensington High St
  • Holiday Inn London Kensington High St.
  • Holiday Inn London - Kensington High St. Hotel
  • Holiday Inn London - Kensington High St. London
  • Holiday Inn London Kensington High St. an IHG Hotel
  • Holiday Inn London - Kensington High St. Hotel London

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.