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Hilton London Olympia

4-star property
380 Kensington High Street, London, England 1800 796 370
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2.6 out of 5
See all 5 wotif Reviews

"Hotel is a bit tired, corridors smelled of cigarette smoke. Lots of street noise in the night. Quality toiltries in the bathroom, comfortable bed, hel ... " More

By a verified traveller on Mon 05 Sep 2022

Points Of Interest

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Hotel Description

At Hilton London Olympia you'll be within just a 5-minute stroll of Olympia Conference and Exhibition Centre and within 30 minutes of Westfield London Shopping Centre. Highlights at this hotel include a restaurant, a 24-hour gym, and a bar/lounge.

The restaurant, Society Restaurant, serves British cuisine and is open for breakfast, lunch, and dinner. A conference center and a business center are among the business amenities offered. Additionally, you'll find free WiFi in public areas, a gym, and a coffee shop/cafe. Buffet breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM. There's also the convenience of self parking.

Places within a 30-minute walk of this 4-star London City Centre hotel include Kensington Palace and Royal Albert Hall.

Double Hilton Accessible Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$204* Per night/room 8 Jun. - 9 Jun.

Room, 2 Single Beds, Accessible

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Single Hilton Guest Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Double Hilton Suite

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Double Hilton Guest Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Double Hilton Deluxe Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hilton London Olympia ratings based on 5 Verified Reviews

Review Summary
2.6 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 1.5 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Hilton London Olympia

Everyone (3) Couples (1) Family (1)
3 out of 5
Hotel is a bit tired, corridors smelled of cigarette smoke. Lots of street noise in the night. Quality toiltries in the bathroom, comfortable bed, helpful and kind staff.

Posted by on 5 Sep. 2022

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Comment from Hotel Management

6 Sep. 2022 by The team at Hilton London Olympia

Dear Kerrie, Thank you for sharing your review. We are pleased you enjoyed a comfortable stay and appreciate your kind words on our friendly team. We have shared your comments on the corridors to our management team, as we are a fully non smoking hotel and need to ensure this is adhered too. We hope you will return for any future stays in London.

4 out of 5
Great location. Staff excellent. Comfortable rooms

Posted by on 26 May 2019

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Comment from Hotel Management

29 May 2019 by Hilton London Olympia

Thank you for sharing your review. We are delighted to hear you had a great stay and hope we can welcome you again in the near future.

4 out of 5

Posted by on 10 Mar. 2019

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Comment from Hotel Management

1 Apr. 2019 by Hilton London Olympia

Thank you for your review. We are pleased you enjoyed your stay and hope we can welcome you back again in the future.

1 out of 5

Disappointing - not to Hilton standards

This hotel definitely doesn’t live up to the Hilton promise or experience. Very old tired rooms, creaky beds, poor housekeeping. Better accommodation for same price in the area - find another hotel!

Posted by , from London on 12 Jan. 2018

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Comment from Hotel Management

17 Jan. 2018 by Jacob

Dear Lisa, I appreciate you taking the time to share your constructive comments. Its most disappointing to see our hotel and service levels fell short of your expectations, please accept our apologies for the discomfort caused. I hope you may consider a future stay. Kindest Regards, Jacob

1 out of 5

Hilton should take their name off the door

Absolutely terrible hotel experience. Rooms old and needing refurbishment, poor service, rooms not serviced properly and the beds are hard as rocks and old and squeaky. Do not book this hotel - so many better options for same price in London!

Posted by , from London on 10 Jan. 2018

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Comment from Hotel Management

17 Jan. 2018 by Jacob

Dear Wotif, We are most disappointed to see that Olympia fell short of your expectations on this occasion. Please accept our apologies for any discomfort caused, we will review where further training is required. Kindest Regards, Jacob

About the Hilton London Olympia

Location 380 Kensington High Street, London, England W14 8NL

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from November 5 to December 2:

  • Bar/Lounge
  • Dining venue(s)

Property Features

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site. A computer station is on site and WiFi is free in public spaces. There are 12 meeting rooms available. A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hilton London Olympia. For a fee, parking is available. This 4-star London hotel is smoke free.

  • 405 guestrooms or units
  • 8 levels
  • Built in 1966
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Kensington (Olympia) Underground Station (0.3 km / 0.2 mi)
  • Metro station: West Kensington Underground Station (0.9 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hilton London Olympia offers 405 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 32-inch flat-screen televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Electric kettle
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Free tea bags/instant coffee
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.

Society Restaurant - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards, and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-out is available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Car not required
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Protective clothing is not available for guests
  • Guests are provided with free hand sanitiser
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Cashless transactions are available
  • Contactless food service / room service is available
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 24.75 for adults and GBP 12.38 for children
  • Self parking fee: GBP 37 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton London Olympia
  • Hilton Olympia
  • Hilton Olympia Hotel
  • Hilton Olympia Hotel London
  • Hilton Olympia London
  • London Hilton Olympia
  • London Olympia Hilton
  • Olympia Hilton
  • Olympia Hilton London
  • Olympia London Hilton
  • Hilton London Olympia England
  • Hilton London Olympia Hotel London
  • London Hilton Olympia Hotel
  • Hilton London Olympia Hotel
  • Hilton London Olympia Hotel
  • Hilton London Olympia London
  • Hilton London Olympia Hotel London

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.