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Hilton London Olympia

4-star property
380 Kensington High Street, London, England 1800 796 370
Choose Dates
3.4 out of 5
See all 8 wotif Reviews

"Great location. Staff excellent. Comfortable rooms " More

By a verified traveller on Sun 26 May 2019

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Hotel Description

A family-friendly stay in London awaits you at Hilton London Olympia. Within a 5-minute stroll you'll find Olympia Conference and Exhibition Centre and Kensington Palace within a 30-minute walk. Highlights at this hotel include a restaurant, a 24-hour gym, and a bar/lounge.

You can enjoy flat-screen TVs with digital channels, and all 405 rooms feature free WiFi, in-room childcare, and safes. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and round-the-clock room service. Nice touches to enhance your stay include soaking tubs and free toiletries, while premium linens invite a good night's rest. Hair dryers, phones, and irons/ironing boards are also available.

The restaurant, Society Restaurant, serves British cuisine and is open for breakfast, lunch, and dinner. Business travelers can take advantage of a conference center, a business center, and limo/town car service. Additionally, you'll find free WiFi in public areas, a gym, and a coffee shop/café. Buffet breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities such as food and water bowls. There's also self parking, along with the convenience of car rentals on site.

Places within a 30-minute walk of this 4-star London City Centre hotel include Westfield London Shopping Centre and Royal Albert Hall.

Double Hilton Guest Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$120* Per night/room 30 Jan. - 31 Jan.

Room, 2 Single Beds, Accessible

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Single Hilton Guest Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Double Hilton Suite

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Double Hilton Deluxe Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hilton Family Suite

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Hilton London Olympia ratings based on 8 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Hilton London Olympia

Everyone (7) Couples (1)
4 out of 5
Great location. Staff excellent. Comfortable rooms

Posted by on 26 May 2019

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Comment from Hotel Management

29 May 2019 by Hilton London Olympia

Thank you for sharing your review. We are delighted to hear you had a great stay and hope we can welcome you again in the near future.

4 out of 5

Posted by on 10 Mar. 2019

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Comment from Hotel Management

1 Apr. 2019 by Hilton London Olympia

Thank you for your review. We are pleased you enjoyed your stay and hope we can welcome you back again in the future.

1 out of 5

Disappointing - not to Hilton standards

This hotel definitely doesn’t live up to the Hilton promise or experience. Very old tired rooms, creaky beds, poor housekeeping. Better accommodation for same price in the area - find another hotel!

Posted by , from London on 12 Jan. 2018

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Comment from Hotel Management

17 Jan. 2018 by Jacob

Dear Lisa, I appreciate you taking the time to share your constructive comments. Its most disappointing to see our hotel and service levels fell short of your expectations, please accept our apologies for the discomfort caused. I hope you may consider a future stay. Kindest Regards, Jacob

1 out of 5

Hilton should take their name off the door

Absolutely terrible hotel experience. Rooms old and needing refurbishment, poor service, rooms not serviced properly and the beds are hard as rocks and old and squeaky. Do not book this hotel - so many better options for same price in London!

Posted by , from London on 10 Jan. 2018

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Comment from Hotel Management

17 Jan. 2018 by Jacob

Dear Wotif, We are most disappointed to see that Olympia fell short of your expectations on this occasion. Please accept our apologies for any discomfort caused, we will review where further training is required. Kindest Regards, Jacob

4 out of 5

Great position, bit dated

Excellent position, great transport links, quiet. Rooms are extremely spacious but decor is a bit dated. Bathroom is reasonably modern and clean. Didn't like the 'secure' mini bar, like to use the hotel fridge for yoghurts etc but not possible with this one. Much prefer an honesty system

Posted by , from Hobart on 15 Jun. 2016

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4 out of 5

well located and convenient to transport and shops

Pros: great location and quiet. we were located at the rear of the building and using a mystery deal fantastic price.
Cons: decor needs updating
Location: walking distance to two tube stations and shops and cafes aplenty close by.
comfortable stay but hotel older and showing its age.room decor could use a refurbishment.

Posted by , from newcastle australia on 28 May 2016

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4 out of 5
Room was nice and clean - recently refurbished. Terrible smell of cigarette smoke in the corridor between the lifts and the room. Room window opened out into a pigeon sanctuary complete with regular symphony performances from the residents. Good location

Posted by on 3 May 2016

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5 out of 5
Very satisfied with my stay here as it's well located for transport, shops and activities.

Posted by , from Australia on 3 May 2016

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About the Hilton London Olympia

Location 380 Kensington High Street, London, England W14 8NL

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from November 5 to December 2:

  • Bar/Lounge
  • Dining venue

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and limo/town car service. A computer station is on site and WiFi is free in public spaces. There are 12 meeting rooms available. A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the family-friendly Hilton London Olympia. For a fee, parking is available. This 4-star London hotel is smoke free.

  • 405 guestrooms or units
  • 8 levels
  • Built in 1966
  • Childcare (surcharge)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Kensington (Olympia) Underground Station (0.3 km / 0.2 mi)
  • Metro station: West Kensington Underground Station (0.9 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hilton London Olympia offers 405 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 32-inch flat-screen televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Electric kettle
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Free tea bags/instant coffee
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.

Society Restaurant - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: GBP 35 per pet
  • Weight limit: 75 lbs
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards, and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 12.50 per person (approximately)
  • Self parking fee: GBP 37 per day
  • Pet fee: GBP 35 per pet
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton London Olympia
  • Hilton Olympia
  • Hilton Olympia Hotel
  • Hilton Olympia Hotel London
  • Hilton Olympia London
  • London Hilton Olympia
  • London Olympia Hilton
  • Olympia Hilton
  • Olympia Hilton London
  • Olympia London Hilton
  • Hilton London Olympia England
  • Hilton London Olympia Hotel London
  • London Hilton Olympia Hotel
  • Hilton London Olympia Hotel
  • Hilton London Olympia Hotel
  • Hilton London Olympia London
  • Hilton London Olympia Hotel London

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently asked questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.