Hilton London Metropole

4.0 star property
Hotel with 2 restaurants, near Hyde Park

Photo gallery for Hilton London Metropole

2 bars/lounges, cocktail bar
Lobby
Executive Suite, 1 King Bed | Living area
Standard Twin Room
Meeting facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Parking available
The current price is AU$325
includes taxes & fees
16 Nov - 17 Nov

Explore the area

View map
225 Edgware Road, London, England, W2 1JU
  • Place, Hyde Park
    ‪11 min walk‬
  • Place, Piccadilly Circus
    ‪8 min drive‬
  • Place, Buckingham Palace
    ‪10 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪38 min drive‬

Room options

Superior Double Room, 1 King Bed

7.8 out of 10
Good
(8 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Separate bedroom
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Superior Quadruple Room, 2 Queen Beds

7.2 out of 10
Good
(77 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Separate bedroom
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Family Quadruple Room

7.2 out of 10
Good
(41 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Separate bedroom
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Double Room, 1 Queen Bed

7.6 out of 10
Good
(36 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Separate bedroom
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

King Superior Room

  • Sleeps 2

King Guest Room

  • Sleeps 2

Executive King Room

  • Sleeps 2

Queen Room

  • Sleeps 2

King Deluxe Room, High Floor

8.2 out of 10
Very good
(12 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Separate bedroom
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room, 1 King Bed

7.6 out of 10
Good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Separate bedroom
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Suite (Octagon)

7.0 out of 10
Good
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Fridge
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Fridge
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Studio Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

Superior Double Room, 1 Queen Bed, Accessible (Roll-in Shower)

7.4 out of 10
Good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Separate bedroom
  • 34 sq m
  • Sleeps 2
  • 1 Queen Bed

Luxury Suite (Penthouse Suite)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Fridge
  • 146 sq m
  • 2 bedrooms
  • Sleeps 6
  • 3 King Beds

Superior Two Double Bed Room With Sofabed

  • Sleeps 5

Executive Suite, 1 King Bed

7.0 out of 10
Good
(4 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Fridge
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Refurbished)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Separate bedroom
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Family Suite, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
  • Sleeps 6
  • 2 King Beds

Family Room, 2 King Beds, Connecting Rooms

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Separate bedroom
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed

Family Room, Multiple Beds, Connecting Rooms

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 8
  • 4 Queen Beds

Mobility Accessible Queen Room With Roll In Shower

  • Sleeps 2

Executive Room, 1 King Bed

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 2
  • 1 King Bed

King Deluxe Room, London View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Separate bedroom
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe King Room With London View

  • Sleeps 2

Twin and King Connecting Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Separate bedroom
  • 2 bedrooms
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

Premium Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 2
  • 1 King Bed

Premium Room, Multiple Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Premium Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 4
  • 2 Queen Beds

Deluxe King Room

  • Sleeps 2

Executive King Suite

  • Sleeps 3

King One Bedroom Suite

  • Sleeps 2

King Guest Room With Parking

  • Sleeps 2

Refurbished Executive King Room With Interior View

  • Sleeps 2

Superior Room With Two Double Beds

  • Sleeps 4

Renovated Twin Room

  • Sleeps 2

City View Renovated Deluxe King Room

  • Sleeps 2

Penthouse Suite

  • Sleeps 8

4 Queen Bed Family Connecting Room

  • Sleeps 4

Two Bedroom Family Suite

  • Sleeps 6

Connecting King And Twin Room

  • Sleeps 4

Superior Room With Two Queen Beds

  • Sleeps 4

Premium Room With Two Queen Beds

  • Sleeps 4

Interior View King Executive Room

  • Sleeps 2

Two King Beds Guestrooms Interconnecting

  • Sleeps 4

Premium King Room

  • Sleeps 2

Premium Room With Two Queen Beds

  • Sleeps 4

King Bed Studio Suite

  • Sleeps 2

Octagon Suite

  • Sleeps 4

Standard Twin Room

8.0 out of 10
Very good
(8 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Separate bedroom
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Double Room, 1 King Bed

8.2 out of 10
Very good
(32 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Separate bedroom
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Executive Double Room, 1 King Bed, Club lounge access

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

London

Hilton London Metropole places you in the centre of London, within just a 15-minute stroll of Hyde Park and Madame Tussauds Wax Museum. Highlights at this hotel include 2 restaurants, 2 bars/lounges and a conference centre. .Bow Bar is the hotel's own cocktail bar. 44110 square feet (4098 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of car rentals on site. .With a stay at this 4-property class London City Centre hotel, you'll be 1.3 km (0.8 mi) from Regent's Park and 3.1 km (1.9 mi) from Buckingham Palace.

What's nearby

  • Hyde Park - 11 min walk - 0.9 km
  • The British Museum - 8 min drive - 3.3 km
  • Piccadilly Circus - 8 min drive - 3.0 km
  • Trafalgar Square - 10 min drive - 3.4 km
  • Buckingham Palace - 10 min drive - 3.1 km

Getting around

  • Edgware Road (Circle Line) Underground Station - 2 min walk
  • London Paddington Station - 8 min walk
  • Heathrow Airport (LHR) - 40 min drive

Restaurants

  • ‪The Hijazi Corner - ‬3 min walk
  • ‪Fatoush - ‬2 min walk
  • ‪Caffè Nero - ‬1 min walk
  • ‪The Green Man - ‬2 min walk
  • ‪Starbucks - ‬1 min walk

About this property

Hilton London Metropole

Hotel with 2 restaurants, near Hyde Park
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business centre and meeting rooms.

Public spaces have free WiFi. Event space at this hotel measures 44110 square feet (4098 square metres) and includes a conference centre. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hilton London Metropole. For a fee, parking is available.

This 4-star London hotel is smoke free.

  • 1100 guestrooms or units
  • 24 levels
  • 3 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 44110 sq ft of conference space
  • 4098 sq. m of conference space
  • Built in 1973
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
Hilton London Metropole offers 1100 accommodations with laptop-compatible safes and coffee/tea makers. 55-inch LED televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 35 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; GBP 24.50 for adults and GBP 12 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Bow Bar
  • Tyburn Kitchen
  • Tyburn Kitchen Bar
  • Tyburn Market

Things to do

  • Gym

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre (44,110 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 24 floors
  • 3 buildings
  • Built in 1973
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 35 per pet, per stay, plus a one-time cleaning fee of GBP 35
  • Weight limit: 75 lb per pet
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 75.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 24.50 for adults and from GBP 12.00 for children
  • Self-parking fee: GBP 35 per day
  • Pet fee: GBP 35 per pet, per stay plus a one-off GBP 35 cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 75.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, Barclaycard, debit cards and cash.
    This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton London Metropole
Hilton Metropole
Hilton Metropole Hotel
Hilton Metropole Hotel London
Hilton Metropole London
London Metropole
London Metropole Hilton
Metropole Hilton London
Metropole London
Metropole London Hilton
Hilton London Metropole England
Hilton London Metropole Hotel London
Hilton London Metropole Hotel
Hilton London Metropole Hotel
Hilton London Metropole London
Hilton London Metropole Hotel London

Frequently asked questions

What is the cancellation policy at Hilton London Metropole?

Hilton London Metropole offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton London Metropole?

As of 2 Nov 2025, prices found for a 1-night stay for 2 adults at Hilton London Metropole on 16 Nov 2025 start from AU$324.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton London Metropole?

Yep, Hilton London Metropole has a self car park for GBP 35 per day.

Is Hilton London Metropole family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hilton London Metropole is a hit with families.

Does Hilton London Metropole serve breakfast?

Sure does, buffet brekkie is on offer weekdays from 6:30 AM to 10:30 AM and weekends from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at Hilton London Metropole?

No, Hilton London Metropole does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton London Metropole?

Yep, Hilton London Metropole has 2 restaurants.

What time are check-in & check-out at Hilton London Metropole?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hilton London Metropole?

Furry friends are welcome at Hilton London Metropole, with food and water bowls on offer. Just so you know, there's a weight limit of up to 34 kg per pet.

Hilton London Metropole Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 590 out of 1424 reviews
Rating 8 - Good. 443 out of 1424 reviews
Rating 6 - Okay. 217 out of 1424 reviews
Rating 4 - Poor. 100 out of 1424 reviews
Rating 2 - Terrible. 74 out of 1424 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Erhan

Liked: Staff & service
No thrills, pretty standard room. No hair conditioner in the bathroom. Stains on furniture.
Stayed 1 night in Aug 2025

6/10 Okay

Philip

Stayed 1 night in Jul 2025

8/10 Good

Elle

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was a bit dated and room did not have adequate air system. Staff was friendly and very helpful with requests.
Stayed 5 nights in Jul 2025

2/10 Terrible

Jorge, miami

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible experience. Rooms were not ready and were extreemely dirty. There were pubic hairs in the bathroom. Tissue paper was black dirty. Room was extreemely humid. Bathroom drain was dirty. Overall the clenliness was terrible
Stayed 2 nights in Jul 2025

8/10 Good

Elena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great location, spacious room and comfortable bed. The breakfast buffet offered a large variation of well cooked and fresh options.
Stayed 8 nights in Jul 2025

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Great location shame about the leak in room!

Stayed 1 night in Jul 2025

8/10 Good

Casey

Stayed 2 nights in Jul 2025

8/10 Good

Sena

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location was good and the staff were friendly and efficient. The King deluxe room was much smaller than expected and could barely accommodate our luggage.
Stayed 3 nights in Jul 2025

2/10 Terrible

Shaun

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

james

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Sanjay

Liked: Cleanliness
Stayed 1 night in Jul 2025

4/10 Poor

Robert

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Our beds were made daily along with fresh towels but The room had trash left over from previous visitors that was still there when we left mirror inside room was very dirty never was cleaned took last day of stay for shampoo & conditioner bottles to get refilled just not up to previous Hilton’s standards we have stayed at
Stayed 5 nights in Jul 2025

6/10 Okay

Shadia, Austin

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2025

10/10 Excellent

Sajid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Johannan, istanbul

Stayed 1 night in Jul 2025

10/10 Excellent

Nikit

Stayed 1 night in Jul 2025

4/10 Poor

Moraima, Miramar

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The property was ok. But and I am not kidding here. We run out of SOAP the first day. I asked the front desk every day at least twice a day and they promised me they will send some one to take care of it. One day they left 2 tiny bottles of soap in the room. We were 4 people not even lasted for 1 day. Some how they told me that they had no soap and they could not get anymore? I had to go and buy my own. Now I paid good money per night and it seems to me that they did not care. I even cancelled another reservation to move to this Highly rated HILTON. They should be ashamed of this. The front desk never apologized or did anything to make it better. terrible
Stayed 6 nights in Jul 2025

4/10 Poor

Jamey

Stayed 5 nights in Jul 2025

10/10 Excellent

Vikram

Liked: Cleanliness, staff & service, property conditions & facilities
Location and breakfast
Stayed 5 nights in Jul 2025

8/10 Good

Shirly

Travelled with family
Liked: Cleanliness, staff & service
We booked a family room, but it was smaller and less specious than expected so we were disappointed about the room, however breakfast was wonderful and the staff was very friendly and helpful.
Stayed 4 nights in Jun 2025

4/10 Poor

Viswanath

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Check-in process was unprofessional. Room was unprepared for occupancy. The quality of the room was out-dated. Overall, not Hilton quality.
Stayed 3 nights in Jul 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have stayed at Hilton many times before and stayed at the very same location before as well however this time I had a very unpleasant stay. While booking for a room, there was no mention about different type of rooms or different towers. So when I was given a room at west tower I was shocked to see the condition of the room. When requested to change the tower staff was very unwelcoming to move us to another tower. Moreover, the overall service has gone down and not up-to Hilton standards.
Stayed 4 nights in Jul 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service

Dated and tired hotel rooms

Hotel looked quite nice, sadly the room lets it down. AC didnt work, and engineer never came to fix it (on hotest day of the year!). Shower curtain missing, and light bulbs gone in a couple of lights. Location of hotel is pretty good.
Stayed 1 night in Jul 2025

2/10 Terrible

Sharon

Disliked: Property conditions & facilities

Terrible bed

Terrible, uncomfortable, dirty bed!
Stayed 1 night in Jul 2025

6/10 Okay

christakis

i arrived very late very tired and i was disappointment for 3 reasons. first the shower soap box was empty, second sugar was split on the trey and not clean, third the saved box was not working.
Stayed 4 nights in Jun 2025