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 London • 1 Room
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Hilton London Metropole

4-star property
225 Edgware Road, London, England 1800 796 370
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45%
of guests recommend
2.9 out of 5
Wotif Guest Rating
View all 19 Wotif Guest Reviews

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Hotel Description

Hilton London Metropole places you in the centre of London, within just a 15-minute stroll of popular places like Oxford Street and Park Lane. Highlights at this hotel include 4 restaurants, 4 bars/lounges and an indoor swimming pool.

You can enjoy MP3 docks, WiFi, and wired Internet, featured in all 1059 soundproofed rooms. Fridges and round-the-clock room service make in-room dining convenient. LCD TVs, coffee/tea makers and safes are also available.

EDG Bar & Lounge serves international cuisine. Whisky Lounge is the hotel's own bar. Enjoy the health club and sauna. 44116 square feet (4098 square metres) of event facilities include conference centres, and other business amenities include a business centre. Additionally, you'll find free WiFi in public areas, a coffee shop/café and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10 AM. There's also self parking, along with the convenience of car rentals on site.

Attractions within a 15-minute walk of this 4-star London City Centre hotel include Marble Arch and Hyde Park.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$207* Per night/room 25 Oct. - 26 Oct.

Deluxe Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Room, 1 King Bed, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Studio Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Presidential Suite, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton London Metropole ratings based on 19 Verified Reviews

Review Summary
2.9 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Hilton London Metropole

Everyone (16) Family (4)
2 out of 5
From the time of arrival there were numerous issues, standard of rooms we were given very poor for a 4 star hotel

Posted by on 29 Sep. 2019

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1 out of 5
We arrived and checked in to what appeared to be a very busy hotel. When we entered the room, the room was old and outdated and in definite need of some tlc. The bathroom floor had hair on it either from the cleaning team or previous occupants. The air cobditioning didn't work, the fridge wasn't working either and had a horrible smell in it. The general appearance of the room was extremely disappointing, and there was no hotel information. The room also had 2 telephones but no numbers for calling hotel reception, conceirge, house keeping etc. Over the 3 night stay, we asked on 3 occasions for the air conditioning to be looked at and fixed. On the final night, the room was 27 degrees and the whole family alept bery poorly. We had to ask for towels and washcloths as not enough were left for the 4 of us.

Posted by on 25 Jul. 2019

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5 out of 5
Lovely to have a pool in central London. Great rooms for family.

Posted by on 5 Jun. 2019

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2 out of 5
The rooms had been booked over six months in advance and when I went to check in we were told that they had one room available immediately, and we would have to wait a while whilst they found another room, that was just great when I have half my family four floors down, to top that the rooms are all quite old and tired bathrooms the same. that's without whinging about being double charged for a bar bill which I'm still trying to sort out. I really would expect more from a major chain. not happy

Posted by on 7 Jan. 2019

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3 out of 5

Posted by on 5 Jan. 2019

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3 out of 5
The hotel is in a great location, the staff were very helpful and breakfast very good. However the bathroom was appalling with mould around the bath, cracked tiles, a shower you had to climb into and when you did the flow was really poor. The bath didnt drain for 15 mins after the shower. They need to rebuild the bathroom and using an IBIS type pre fabricated unit would be a massive improvement

Posted by on 24 Dec. 2018

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4 out of 5
Very good. Clean and comfortable room. Helpful and friendly staff in restaurant. Very close to Edgware Road underground

Posted by on 21 Dec. 2018

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4 out of 5
Comfortable hotel close to Paddington station for easy arrival from Heathrow. Breakfasts were great. Transport easily accessible from hotel to explore London.

Posted by on 14 Oct. 2018

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5 out of 5
Excellent weekend. Lovely views. Sky 23 was brilliant.

Posted by on 29 Jan. 2018

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3 out of 5

Close to Paddington Station

Pros: Proximity to station
Cons: The whole triple share room and bathroom needs refurbishing!
Easy walk to Paddington station, beds were comfortable but bathroom and room in dire need of painting and refurbishing! Refrigerator was not working. Reception staff could have been a bit more welcoming and explained hotel amenities. Disappointing after a long haul flight. Bar staff on the ground floor were very helpful and pleasant.

Posted by , from New South Wales on 28 Aug. 2017

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About the Hilton London Metropole

Location 225 Edgware Road, London, England W2 1JU

Property Features

Hilton London Metropole offers its guests an indoor pool, a health club, and a sauna. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can unwind with a drink at one of the 4 bars/lounges. WiFi is free in public spaces. You'll find a business centre on site. Event space at this hotel measures 44116 square feet (4098 square metres) and includes conference centres. Tour or ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Hilton London Metropole. For a fee, parking is available. This 4-star London hotel is smoke free.

  • 1059 guestrooms or units
  • 24 levels
  • 3 buildings
  • 4 dining venues
  • 4 bars or lounges
  • 44116 sq ft of conference space
  • 4098 sq. m of conference space
  • Built in 1973
  • Coffee shop
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: London (LHR-Heathrow) (26.2 km / 16.3 mi)
  • Train station: London Marylebone Station (0.9 km / 0.5 mi)
  • Metro station: Edgware Road Underground Station (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hilton London Metropole offers 1059 forms of air-conditioned accommodation with MP3 docking stations and laptop-compatible safes. 32-inch LCD televisions come with pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include complimentary toiletries and a hairdryer. This London hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • MP3 dock
  • In-room dining (24 hours)
  • LCD television
  • Films for purchase
  • Fridge
  • Coffee maker
  • Hypo-allergenic bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

EDG Bar & Lounge – This cocktail bar specialises in international cuisine.

Whisky Lounge – On-site bar. Open daily.

Sports Bar – On-site sports bar. Open daily.

Fiamma – This restaurant specialises in Mediterranean cuisine.

Herb N' Kitchen – On-site coffee shop. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 35 per day.
  • Free cribs (infant beds)!

Pets

  • Pets: GBP 35 per pet, per night, plus a one-time cleaning fee of GBP 35
  • Weight limit: 75 lb
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 17.95 per person (approximately)
  • Fee for in-room wireless Internet: GBP 14.99 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: GBP 14.99 (rates may vary)
  • Self-parking fee: GBP 35 per day
  • Pet fee: GBP 35 per pet, per night plus a one-off GBP 35 cleaning fee
  • Rollaway bed fee: GBP 35 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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  • Hilton Metropole Hotel London
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You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.