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Hilton London Metropole

4-star property
225 Edgware Road, London, England 1800 796 370
Choose Dates
3.2 out of 5
See all 9 Wotif Reviews

"Lovely to have a pool in central London. Great rooms for family. " More

By a verified traveller on Wed 05 Jun 2019

Points Of Interest

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Hotel Description

Hilton London Metropole places you in the center of London, within just a 15-minute stroll of popular places like Oxford Street and Marble Arch. Highlights at this hotel include 4 restaurants, 4 bars/lounges, and an indoor swimming pool.

All 1059 soundproofed rooms feature MP3 docks, WiFi, and wired Internet. In-room dining is easy with amenities like refrigerators and round-the-clock room service. LCD TVs, coffee/tea makers, and safes are also available.

EDG Bar & Lounge serves international cuisine. Whisky Lounge is the hotel's own bar. 44116 square feet (4098 square meters) of event facilities include a conference center, and other business amenities include a business center. Added amenities include free WiFi in public areas, a health club, and a coffee shop/café. Buffet breakfast is available daily between 6:30 AM and 10 AM. There's also self parking, along with the convenience of car rentals on site.

Attractions within a 15-minute walk of this 4-star London City Centre hotel include Hyde Park and Madame Tussaud's Wax Museum.

Family Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max
AU$170* Per night/room 30 Sep. - 1 Oct.

Executive Room, 1 King Bed, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Presidential Suite, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room, 1 King Bed (Superior Plus)

Bed Count 1 King Bed Maximum Occupancy 8 Max

Family Room

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Hilton London Metropole ratings based on 9 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hilton London Metropole

Everyone (6) Family (4)
2 out of 5
From the time of arrival there were numerous issues, standard of rooms we were given very poor for a 4 star hotel

Posted by on 29 Sep. 2019

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1 out of 5
We arrived and checked in to what appeared to be a very busy hotel. When we entered the room, the room was old and outdated and in definite need of some tlc. The bathroom floor had hair on it either from the cleaning team or previous occupants. The air cobditioning didn't work, the fridge wasn't working either and had a horrible smell in it. The general appearance of the room was extremely disappointing, and there was no hotel information. The room also had 2 telephones but no numbers for calling hotel reception, conceirge, house keeping etc. Over the 3 night stay, we asked on 3 occasions for the air conditioning to be looked at and fixed. On the final night, the room was 27 degrees and the whole family alept bery poorly. We had to ask for towels and washcloths as not enough were left for the 4 of us.

Posted by on 25 Jul. 2019

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5 out of 5
Lovely to have a pool in central London. Great rooms for family.

Posted by on 5 Jun. 2019

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2 out of 5
The rooms had been booked over six months in advance and when I went to check in we were told that they had one room available immediately, and we would have to wait a while whilst they found another room, that was just great when I have half my family four floors down, to top that the rooms are all quite old and tired bathrooms the same. that's without whinging about being double charged for a bar bill which I'm still trying to sort out. I really would expect more from a major chain. not happy

Posted by on 7 Jan. 2019

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3 out of 5

Posted by on 5 Jan. 2019

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3 out of 5
The hotel is in a great location, the staff were very helpful and breakfast very good. However the bathroom was appalling with mould around the bath, cracked tiles, a shower you had to climb into and when you did the flow was really poor. The bath didnt drain for 15 mins after the shower. They need to rebuild the bathroom and using an IBIS type pre fabricated unit would be a massive improvement

Posted by on 24 Dec. 2018

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4 out of 5
Very good. Clean and comfortable room. Helpful and friendly staff in restaurant. Very close to Edgware Road underground

Posted by on 21 Dec. 2018

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4 out of 5
Comfortable hotel close to Paddington station for easy arrival from Heathrow. Breakfasts were great. Transport easily accessible from hotel to explore London.

Posted by on 14 Oct. 2018

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5 out of 5
Excellent weekend. Lovely views. Sky 23 was brilliant.

Posted by on 29 Jan. 2018

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About the Hilton London Metropole

Location 225 Edgware Road, London, England W2 1JU

Property Features

Hilton London Metropole offers its guests an indoor pool and a health club. There are 4 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can unwind with a drink at one of the 4 bars/lounges. Public spaces have free WiFi. You'll find a business center on site. Event space at this hotel measures 44116 square feet (4098 square meters) and includes a conference center. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Hilton London Metropole. For a fee, parking is available. This 4-star London hotel is smoke free.

  • 1059 guestrooms or units
  • 24 levels
  • 3 buildings
  • 4 dining venues
  • 4 bars or lounges
  • 44116 sq ft of conference space
  • 4098 sq m of conference space
  • Built in 1973
  • Coffee shop
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Heathrow Airport (LHR) (26.8 km / 16.6 mi)
  • Train station: London Paddington Station (1.4 km / 0.8 mi)
  • Metro station: Edgware Road Underground Station (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hilton London Metropole offers 1059 accommodations with MP3 docking stations and laptop-compatible safes. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers. This London hotel provides wired and wireless Internet access for a surcharge. 32-inch LCD televisions come with pay movies. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • MP3 dock
  • In-room dining (24 hours)
  • LCD television
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.

EDG Bar & Lounge - This cocktail bar specializes in international cuisine.

Whisky Lounge - Onsite bar. Open daily.

Sports Bar - Onsite sports bar. Open daily.

Fiamma - This restaurant specializes in Mediterranean cuisine.

Herb N' Kitchen - Onsite coffee shop. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a health club.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 35.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: GBP 35 per pet, per stay, plus a one-time cleaning fee of GBP 35
  • Weight limit: 75 lbs
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 12.50 per person (approximately)
  • Fee for in-room wireless Internet: GBP 14.99 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: GBP 14.99 (rates may vary)
  • Self parking fee: GBP 25 per day
  • Pet fee: GBP 35 per pet, per stay plus GBP 35 one-time cleaning fee
  • Rollaway bed fee: GBP 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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  • Hilton Metropole Hotel
  • Hilton Metropole Hotel London
  • Hilton Metropole London
  • London Metropole
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  • Hilton London Metropole Hotel London
  • Hilton London Metropole Hotel
  • Hilton London Metropole Hotel
  • Hilton London Metropole London
  • Hilton London Metropole Hotel London

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.