The Cumberland, London

4.5 star property
Art Deco hotel with 24-hour front desk and coffee shop/cafe

Photo gallery for The Cumberland, London

Exterior
Creator video - submitted by Fancy Nanc-ista
Reception
Family Room | Living area
Cocktail bar

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services
The current price is AU$304
includes taxes & fees
11 Jan - 12 Jan

Explore the area

View map
The Cumberland, Great Cumberland Place, Marble Arch, London, England, W1H 7DL
  • Place, Marble Arch
    ‪1 min walk‬
  • Place, Hyde Park
    ‪2 min walk‬
  • Place, Park Lane
    ‪2 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪40 min drive‬

Room options

Classic Single Room

9.2 out of 10
Wonderful
(17 reviews)

Highlights

Air conditioning
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
Free bottled water
Electric kettle
  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

Classic Twin Room

8.8 out of 10
Excellent
(30 reviews)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
Free bottled water
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

Classic Double Room

8.4 out of 10
Very good
(37 reviews)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
Free bottled water
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe King

8.6 out of 10
Excellent
(49 reviews)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
Free bottled water
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Twin

8.2 out of 10
Very good
(14 reviews)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
Free bottled water
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

Family Room

8.6 out of 10
Excellent
(27 reviews)

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Park View Room

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 26 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

Executive Twin Room

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Premium bedding
Blackout curtains
Hairdryer
  • 26 sq m
  • Sleeps 3
  • 2 Single Beds

Executive King Room (With Executive Club Lounge Access)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Executive Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Premium bedding
Blackout curtains
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Studio Suite (With Executive Club Lounge Access)

7.2 out of 10
Good
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Executive Lounge
Free cots/infant beds
Free minibar items
LCD TV
Premium bedding
Blackout curtains
  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Star Suite (With Executive Club Lounge Access)

Highlights

Separate sitting area
Air conditioning
Executive Lounge
Free cots/infant beds
Free minibar items
LCD TV
Premium bedding
Blackout curtains
  • 57 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Classic Accessible Double

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Free bottled water
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
Free bottled water
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

Classic Single Room

  • Sleeps 1

Classic Double Room

  • Sleeps 2

Classic Twin Room

  • Sleeps 2

Deluxe King

  • Sleeps 2

Family Room

  • Sleeps 4

Executive Twin Room

  • Sleeps 3

Executive King Room

  • Sleeps 3

Studio Suite

  • Sleeps 3

Star Suite

  • Sleeps 3

Park View Room

  • Sleeps 2

Deluxe Twin

  • Sleeps 2

Deluxe Double Room

  • Sleeps 2

Accessible Classic Double Room

  • Sleeps 2

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About the area

London

The Cumberland, London places you in the centre of London, steps from Frameless Immersive Art Experience and within a short 5-minute stroll of Hyde Park. Highlights at this Art Deco hotel include a restaurant and in-room free WiFi. .The restaurant, Lirica, serves Spanish cuisine and is open for lunch and dinner. SOUND Bar is the hotel's own cocktail bar, serving drinks along with light fare. 4306 square feet (400 square metres) of event facilities include 17 meeting rooms and conference space. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:30 AM and 11:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of an airport shuttle. .Sights within a 30-minute walk of this London City Centre hotel include Piccadilly Circus and Buckingham Palace.

What's nearby

  • Marble Arch - 1 min walk - 0.0 km
  • Hyde Park - 2 min walk - 0.2 km
  • Park Lane - 2 min walk - 0.2 km
  • Selfridges - 4 min walk - 0.4 km
  • Oxford Street - 12 min walk - 1.0 km

Getting around

  • Marble Arch Underground Station - 2 min walk
  • Marylebone Station - 15 min walk
  • London (LCY-London City) - 60 min drive

Restaurants

  • ‪SOUND Cafe - ‬2 min walk
  • ‪Blank Street Coffee - ‬2 min walk
  • ‪Zula Burger - ‬2 min walk
  • ‪Pret a Manger - ‬2 min walk
  • ‪Pizza Hut - ‬3 min walk

About this property

The Cumberland, London

Art Deco hotel with 24-hour front desk and coffee shop/cafe
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 4306 square feet (400 square metres) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly The Cumberland, London. The hotel can provide concierge services and wedding services.

This Art Deco London hotel is smoke free.

  • 900 guestrooms or units
  • 8 levels
  • Conference rooms
  • 4306 sq ft of conference space
  • 400 sq. m of conference space
  • Built in 1929
  • Deli
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Cumberland, London offers 900 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature premium bedding. 40-inch LCD televisions come with digital channels. Bathrooms include complimentary toiletries and hairdryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (GBP 60 per day); reservations required
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:30 AM on weekends; GBP 21.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Lirica
  • SOUND Bar

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 17 meeting rooms
  • 4,306 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar near toilet (61 centimetre high)
  • Handrails in stairways (90 centimetre high)
  • Lift (100 centimetre wide door)
  • Raised toilet seat (61 centimetre high)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 8 floors
  • Art Deco architecture
  • Built in 1929
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels

Food and drink

  • Free bottled water
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 100 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 21.50 per person
  • Airport shuttle fee: GBP 130 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: GBP 60 per day(1312 ft away; open 24 hours)
  • Pet fee: GBP 100 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Cumberland Guoman
Cumberland Guoman Hotel
Cumberland Guoman Hotel London
Cumberland Guoman London
Cumberland Hotel Guoman
Guoman Cumberland
Guoman Cumberland Hotel
Guoman Hotel Cumberland
Hotel Guoman Cumberland
Cumberland Hotel London
Cumberland Hotel
Cumberland London
The Cumberland Hotel London
Great Cumberland Place Hotel London
Great Cumberland Place Hotel
Great Cumberland Place London
Hotel Great Cumberland Place London
London Great Cumberland Place Hotel
Hotel Great Cumberland Place
The Cumberland a Guoman Hotel
The Cumberland
Great Cumberland Place London

Frequently asked questions

What is the cancellation policy at The Cumberland, London?

The Cumberland, London offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Cumberland, London?

As of 4 Jan 2026, prices found for a 1-night stay for 2 adults at The Cumberland, London on 11 Jan 2026 start from AU$304.03, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes The Cumberland, London a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at The Cumberland, London.

Does The Cumberland, London serve breakfast?

Yep, our visitors can't get enough of the buffet brekkie here! Available on weekdays between 6:30 AM and 10:30 AM and on weekends from 7:30 AM to 11:30 AM, this is the perfect spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at The Cumberland, London?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at The Cumberland, London?

Yep, they've got a lounge bar and an onsite restaurant that serves Spanish cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Cumberland, London?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at The Cumberland, London?

Dogs are welcome at The Cumberland, London, with food and water bowls on offer.

The Cumberland, London Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 824 out of 1484 reviews
Rating 8 - Good. 398 out of 1484 reviews
Rating 6 - Okay. 164 out of 1484 reviews
Rating 4 - Poor. 45 out of 1484 reviews
Rating 2 - Terrible. 53 out of 1484 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

stephanie

Liked: Cleanliness, staff & service, amenities
All great experience except for the toilet in my room which had a toilet paper in it when I got there and could use some cleaning
Stayed 1 night in Oct 2025

8/10 Good

Jenny

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

nicholas rr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Matthew

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mould in bathroom Staff unfriendly Refused to provide receipt for room service
Stayed 1 night in Sep 2025

2/10 Terrible

Julie

Disliked: Cleanliness, staff & service
Staff were rude and unhelpful, I have never experienced such an awful check in process. Lobby presentation and amenities are great. Rooms are shabby, stains on the sheet, staff agreed to sort but didn’t. Executive room promises bathrobes and slippers, again offered to remedy but didn’t. Only saving grace is that executive lounge was great and location is excellent.
Stayed 1 night in Oct 2025

8/10 Good

Roger Jay

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Concierge and staff helping with luggage were excellant!
Stayed 6 nights in Sep 2025

8/10 Good

Regine

Stayed 4 nights in Oct 2025

8/10 Good

Jeffrey

Liked: Staff & service, room comfort
You checked into the Cumberland phone recommendation for a
Stayed 1 night in Oct 2025

10/10 Excellent

Debbie

Travelled with partner
Liked: Cleanliness, amenities
Staff were very friendly and helpful, room was spacious and clean. Great location, close to tube and shops and only a 40 minute walk to Euston.
Stayed 1 night in Oct 2025

6/10 Okay

Amal

Stayed 8 nights in Sep 2025

10/10 Excellent

Rachel

Stayed 1 night in Sep 2025

6/10 Okay

George, paramus

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The reason I gave 3 stars is because the location is excellent. The rooms are small but comfortable. However, the downside is that we stayed on the first floor, and since the metro runs underneath, every time it passed during the night or early morning, we woke up to a rumbling noise that felt like an earthquake.
Stayed 2 nights in Oct 2025

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Cynthia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it!

It was really a great home base to enjoy London from. Lounge access and breakfast was such a help.
Stayed 5 nights in Sep 2025

8/10 Good

Roger Jay

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Checking in room was not ready, but checked in so I could just get keys when ready. There was no offer of upgrade, or any perk as Hotels. com gets me. My room was huge last time. This time it was a closet. I booked 2 rooms under my name. The other room my associate got was better sized, but still small. When I came back to get the key, after already paying I was told I didn’t have a reservation. I had to wait for person that checked me in to straighten it out.
Stayed 3 nights in Sep 2025

10/10 Excellent

Marissa

Stayed 2 nights in Sep 2025

10/10 Excellent

Ruth Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Sep 2025

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

HARPREET

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed one night room to be woken up at 5.45am by the Fire Alarm and had to evacuate the building for an hour. No explanation or apology from the hotel. Lobby is nice and modern but the rooms are very poor standard
Stayed 1 night in Sep 2025

4/10 Poor

Mynesha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Room was OK. Cleaniness is nothing to write home about. Tried to make a cup of coffee but coffee machine was not working.
Stayed 1 night in Sep 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location and very nice hotel have been a few times and always make a point booking here when in London
Stayed 2 nights in Sep 2025

6/10 Okay

Martin

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, room comfort
Standards are dropping at this hotel. Since i changed from the Hard Rock, the staff just done seem bothered. As for hotels.com perks, there weren't any! Swerve the hotels overpriced breakfast, too many people queuing for a below average offer.
Stayed 1 night in Sep 2025

10/10 Excellent

BEILMAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, conveniently located Very friendly staff
Stayed 2 nights in Sep 2025

10/10 Excellent

JAIME, Staten Island

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall impression is that the place is excellent. Lots to do around and accommodations are updated. Reception is excellent specially if known ahead of time you have reserved a suite which includes a dedicated reception lounge.
Stayed 3 nights in Aug 2025

8/10 Good

Simone

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay - more healthy options in the executive lounge - too much fried food .
Stayed 3 nights in Sep 2025