The Cumberland, London

4.5 star property
Art Deco hotel with 24-hour front desk and coffee shop/cafe

Photo gallery for The Cumberland, London

Exterior
Creator video
Cafe
Family Room
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
The current price is AU$457
includes taxes & fees
28 Sept - 29 Sept

Explore the area

View map
1 Great Cumberland Place, London, England, W1H 7DL
  • Hyde Park
    ‪2 min walk‬
  • Piccadilly Circus
    ‪4 min drive‬
  • Buckingham Palace
    ‪4 min drive‬
  • London (LHR-Heathrow)
    ‪33 min drive‬

Room options

Classic Double Room

8.6 out of 10
Excellent
(27 reviews)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Classic Twin Room

8.6 out of 10
Excellent
(27 reviews)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

Executive King Room (With Executive Club Lounge Access)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Executive Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Premium bedding
Separate bedroom
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Double Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

Studio Suite (With Executive Club Lounge Access)

7.6 out of 10
Good
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Executive Lounge
Free cots/infant beds
Free minibar items
LCD TV
Premium bedding
Sofa bed - double
  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Twin Room (With Executive Club Lounge Access)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Executive Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Premium bedding
Separate bedroom
  • 26 sq m
  • Sleeps 3
  • 2 Twin Beds

Park View Room

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
LCD TV
Premium bedding
Separate bedroom
Blackout curtains
Bathrobes
  • 26 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

Classic Accessible Double

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
LCD TV
Separate bedroom
Premium bedding
Blackout curtains
Hairdryer
Private bathroom
Free bottled water
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

Family Room

8.6 out of 10
Excellent
(23 reviews)

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
LCD TV
Premium bedding
Separate bedroom
Blackout curtains
Bathrobes
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe King

8.6 out of 10
Excellent
(47 reviews)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Star Suite (With Executive Club Lounge Access)

Highlights

Separate sitting area
Air conditioning
Executive Lounge
Free cots/infant beds
Free minibar items
LCD TV
Premium bedding
Sofa bed - double
  • 57 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Classic Single Room

9.2 out of 10
Wonderful
(17 reviews)

Highlights

Air conditioning
LCD TV
Separate bedroom
Premium bedding
Blackout curtains
Hairdryer
Private bathroom
Local meal delivery service
  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

Deluxe Twin

8.2 out of 10
Very good
(14 reviews)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

Park View Room

  • Sleeps 2

Classic Double Room

  • Sleeps 2

Deluxe King

  • Sleeps 2

Studio Suite

  • Sleeps 3

Classic Twin Room

  • Sleeps 2

Deluxe Twin

  • Sleeps 2

Executive King Room

  • Sleeps 3

Classic Single Room

  • Sleeps 1

Executive Twin Room

  • Sleeps 3

Executive Double Room

  • Sleeps 2

Deluxe Double Room

  • Sleeps 2

Family Room

  • Sleeps 4

Star Suite

  • Sleeps 3

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About the area

London

The Cumberland, London places you in the centre of London, steps from Frameless Immersive Art Experience and within a short 5-minute stroll of Hyde Park. Highlights at this Art Deco hotel include a restaurant and in-room free WiFi. .The restaurant, SOUND Cafe, serves British cuisine and is open for brunch, lunch and dinner. SOUND Sports Bar is the hotel's own bar, serving drinks along with brunch and light fare. 4306 square feet (400 square metres) of event facilities include 17 meeting rooms and conference space. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:30 AM and 11:30 AM. There's also the convenience of an airport shuttle. .Sights within a 30-minute walk of this London City Centre hotel include Buckingham Palace and Piccadilly Circus.

What's nearby

  • Hyde Park - 2 min walk - 0.2 km
  • Piccadilly Circus - 4 min drive - 2.0 km
  • Buckingham Palace - 4 min drive - 2.1 km
  • Trafalgar Square - 4 min drive - 2.4 km
  • Big Ben - 7 min drive - 3.4 km

Getting around

  • Marble Arch Underground Station - 1 min walk
  • Marylebone Station - 15 min walk
  • London (LCY-London City) - 46 min drive

Restaurants

  • ‪Basta London - ‬3 min walk
  • ‪Blank Street Coffee - ‬1 min walk
  • ‪Sound Bar - ‬1 min walk
  • ‪Pizza Hut - ‬2 min walk
  • ‪Pret a Manger - ‬1 min walk

About this property

The Cumberland, London

Art Deco hotel with 24-hour front desk and coffee shop/cafe
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 4306 square feet (400 square metres) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly The Cumberland, London. The hotel can provide concierge services and wedding services.

This Art Deco London hotel is smoke free.

  • 900 guestrooms or units
  • 8 levels
  • Conference rooms
  • 4306 sq ft of conference space
  • 400 sq. m of conference space
  • Built in 1929
  • Deli
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Cumberland, London offers 900 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature premium bedding. 40-inch LCD televisions come with digital channels. Bathrooms include complimentary toiletries and hairdryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (GBP 60 per day); reservations required
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:30 AM on weekends; GBP 21.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Costa Coffee
  • SOUND Cafe
  • SOUND Sports Bar

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 17 meeting rooms
  • 4,306 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar near toilet (61 centimetre high)
  • Handrails in stairways (90 centimetre high)
  • Lift (100 centimetre wide door)
  • Raised toilet seat (61 centimetre high)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 8 floors
  • Art Deco architecture
  • Built in 1929
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels

Food and drink

  • Free bottled water
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 21.50 per person
  • Airport shuttle fee: GBP 130 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: GBP 60 per day(1312 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Cumberland Guoman
Cumberland Guoman Hotel
Cumberland Guoman Hotel London
Cumberland Guoman London
Cumberland Hotel Guoman
Guoman Cumberland
Guoman Cumberland Hotel
Guoman Hotel Cumberland
Hotel Guoman Cumberland
Cumberland Hotel London
Cumberland Hotel
Cumberland London
The Cumberland Hotel London
Great Cumberland Place Hotel London
Great Cumberland Place Hotel
Great Cumberland Place London
Hotel Great Cumberland Place London
London Great Cumberland Place Hotel
Hotel Great Cumberland Place
The Cumberland a Guoman Hotel
The Cumberland
Great Cumberland Place London

Frequently asked questions

What is the cancellation policy at The Cumberland, London?

The Cumberland, London offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Cumberland, London?

As of 29 Aug 2025, prices found for a 1-night stay for 2 adults at The Cumberland, London on 28 Sept 2025 start from AU$457.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes The Cumberland, London a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at The Cumberland, London.

Does The Cumberland, London serve breakfast?

Yep, our visitors can't get enough of the buffet brekkie here! Available on weekdays between 6:30 AM and 10:30 AM and on weekends from 7:30 AM to 11:30 AM, this is the perfect spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at The Cumberland, London?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at The Cumberland, London?

Yep, they've got a lounge bar and an onsite restaurant that serves British cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Cumberland, London?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at The Cumberland, London?

No, pets are not allowed.

The Cumberland, London Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 715 out of 1266 reviews
Rating 8 - Good. 327 out of 1266 reviews
Rating 6 - Okay. 137 out of 1266 reviews
Rating 4 - Poor. 42 out of 1266 reviews
Rating 2 - Terrible. 45 out of 1266 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Danilo

Travelled with partner
Liked: Amenities
Location
Stayed 4 nights in Jun 2025

10/10 Excellent

Syed Komail

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I stayed at The Cumberland London for 7 nights with my wife and three-year-old daughter, and we were thoroughly impressed with the entire experience. The location is outstanding, just steps from Marble Arch, Hyde Park, tube Station, bus stops, Selfridges, and countless restaurants and convenience stores. From the moment we arrived, the atmosphere was warm and welcoming, with every staff member, from security to bell team to the front desk, greeting us with genuine kindness. Our room was clean, tidy, and offered plenty of space for a family of three. I especially appreciated the smart elevator system, which minimized wait times during busy hours. A fun and unexpected highlight was the Back to the Future musical display, complete with the original DeLorean car, which delighted both adults and kids. Another detail that really impressed me was the eco-friendly program offering £10 to spend at hotel shops if you skip housekeeping. On top of that, the hotel provided thoughtful complimentary touches like drinks, biscuits, and chocolate in the room fridge, which you rarely find elsewhere. Most impressive of all was their fast and attentive service; whether we needed extra coffee pods, more towels, or had to weigh our suitcases multiple times right outside our room, the staff always responded quickly and cheerfully. Overall, The Cumberland exceeded our expectations, and I would wholeheartedly recommend it to anyone. We can’t wait for the chance to stay here again.
Stayed 5 nights in May 2025

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant service. Comfortable stay on a very hard day
Stayed 1 night in May 2025

10/10 Excellent

Vahe

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location in central London. The property is in excellent condition. The staff very service oriented. Overall, an excellent experience. Would definitely stay there again.
Stayed 6 nights in May 2025

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location at the top of Marble Arch. Breakfast choice was good but it felt too tightly packed. Recommend getting a Costa from the ground floor and bringing to breakfast. Band and DJ were excellent. Rooms cosy. We upgraded from standard double and tbh not sure of the difference. Would I recommend YES.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Perfect Trip

Everything was excellent!! The hotel has very nice big rooms, the concierge was very knowledgeable, friendly and helpful. It is located near a lot of fantastic shops and department stores.
Stayed 8 nights in May 2025

10/10 Excellent

Janis, BLACKBURN

Liked: Cleanliness, amenities, property conditions & facilities
Perfect place to stay in London close to everything
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed in classic double which was great and bed was comfortable.
Stayed 1 night in May 2025

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Basel

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good hotel. It was clean, the staff were super friendly, the location excellent, and it offered good value. The only real issue was the very thin walls, especially the connecting room door – we could hear everything and we requested to change our room because of this issue.
Stayed 4 nights in May 2025

8/10 Good

ROBERT

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff are amazing of that there is as no doubt. I only gave a 4 star as it was let down by breakfast. Overcrowded, overrated and over-priced. Inferior products issued at tepid temperature's. Get the Omlet, if you don’t mind the wait.
Stayed 2 nights in May 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location central to lots of shopping, dining and transportation. The room was clean and comfortable. Lobby has bar, cafe and nighttime entertainment. I would absolutely stay again.
Stayed 5 nights in Apr 2025

10/10 Excellent

Ben

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay. Opt-in for their breakfast; it was great. Loved the location.
Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Pieri Peter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and nice
Stayed 4 nights in May 2025

10/10 Excellent

Sarah

Stayed 2 nights in May 2025

6/10 Okay

Pamela

Stayed 2 nights in May 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

SURINDARJIT

Liked: Property conditions & facilities, room comfort

Location, location, location!!!!

Cannot fault location, so central, little bit more care needed in the housekeeping dept, coffee and tea not replaced every day, coffee table not wiped down, operating the toilet flush was frustrating and shower hose had a life of it's own if you didn't hold it .
Stayed 5 nights in May 2025

10/10 Excellent

Boris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Raj

Stayed 1 night in May 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great situation

Very central hotel, ideally situated for parking and staying out of the congestion area
Stayed 1 night in May 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

The place was right near Hyde park and handy to the underground and made getting around easy.
Stayed 2 nights in May 2025