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Gainsborough Hotel

3.5 star property
Hotel with a 24-hour front desk, steps from Natural History Museum

Photo gallery for Gainsborough Hotel

Reception
Reception
Exterior
1 bedroom, desk, laptop workspace, free WiFi
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Free WiFi

Explore the area

Map
7-11 Queensberry Place, Kennsington, London, England, SW7 2DL
  • Natural History Museum
    ‪4 min walk‬
  • Kensington High Street
    ‪11 min walk‬
  • Hyde Park
    ‪13 min walk‬
  • London (LHR-Heathrow)
    ‪27 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

Highlights

Heating
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Wardrobe
Laptop workspace
Desk
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room, Balcony

Double Room, Balcony

Double Room, Balcony

Highlights

Balcony or patio
Heating
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Wardrobe
Laptop workspace
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

1 bedroom, desk, laptop workspace, free WiFi

Triple Room

Highlights

Heating
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Wardrobe
Laptop workspace
Desk
  • 13 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Budget Double Room

1 bedroom, desk, laptop workspace, free WiFi

Budget Double Room

Highlights

Heating
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Laptop workspace
Wardrobe
Located below ground level
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony

Deluxe Double Room, Balcony

Highlights

Balcony or patio
Heating
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Coffee/tea maker
Wardrobe
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

Highlights

Heating
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Wardrobe
Laptop workspace
Desk
  • 17 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Heating
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Coffee/tea maker
Wardrobe
Laptop workspace
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, Balcony

Single Room, Balcony

Single Room, Balcony

Highlights

Balcony or patio
Heating
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Wardrobe
Laptop workspace
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Suite, No Windows

Family Suite, No Windows

Family Suite, No Windows

Highlights

Heating
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Laptop workspace
Wardrobe
Located below ground level
  • 15 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Double Room

Double Room

Double Room

Highlights

Heating
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Wardrobe
Laptop workspace
Desk
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

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Exterior

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About the area

London

Gainsborough Hotel places you steps from Natural History Museum and within a 10-minute stroll of Victoria and Albert Museum. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Added amenities include luggage storage. Each morning full breakfast is served between 7:00 AM and 10:30 AM. .Attractions within a 15-minute walk of this 3.5-property class London City Centre hotel include Kensington High Street and Hyde Park.

What's nearby

  • Natural History Museum - 4 min walk - 0.4 km
  • Victoria and Albert Museum - 6 min walk - 0.5 km
  • Kensington High Street - 11 min walk - 0.9 km
  • Royal Albert Hall - 12 min walk - 1.1 km
  • Hyde Park - 13 min walk - 1.2 km

Getting around

  • West Brompton Station - 4 min drive
  • South Kensington Underground Station - 4 min walk
  • London (LCY-London City) - 59 min drive

Restaurants

  • ‪Natural History Museum Member's Room - ‬2 min walk
  • ‪Urban Baristas - ‬1 min walk
  • ‪Zetland Arms - ‬3 min walk
  • ‪Shoty - ‬3 min walk
  • ‪Khan's of Kensington - ‬3 min walk

About this property

Gainsborough Hotel

Hotel with a 24-hour front desk, steps from Natural History Museum
Gainsborough Hotel offers its guests tour/ticket assistance and concierge services. Public spaces have free WiFi.

This 3.5-star London hotel is smoke free.

  • 54 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • No smoking on site
Gainsborough Hotel offers 54 accommodations with a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower. This London hotel provides complimentary wireless Internet access. Housekeeping is provided on request.

Languages

English, French

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: GBP 15.95 for adults and GBP 15.95 for children

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

More

  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15.95 for adults and from GBP 15.95 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, American Express and cash. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Gainsborough Hotel Hotel
Gainsborough Hotel London
Gainsborough Hotel Hotel London

Frequently asked questions

Does Gainsborough Hotel serve breakfast?

Sure does, full brekkie is on offer daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Gainsborough Hotel?

No, Gainsborough Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Gainsborough Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Gainsborough Hotel?

No, only service animals are allowed.

Gainsborough Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 488 out of 1009 reviews
Rating 8 - Good. 326 out of 1009 reviews
Rating 6 - Okay. 126 out of 1009 reviews
Rating 4 - Poor. 44 out of 1009 reviews
Rating 2 - Terrible. 25 out of 1009 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Eliza

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

Cheaply modernised and tacky decor.

Cheaply modernised and tacky decor which I'm sure would resonate as posh for some. Some furnishings were already degraded.
Stayed 1 night in Jan 2025

10/10 Excellent

Howard

Good location. Friendly people. Great continental breakfast.
Stayed 4 nights in Mar 2025

8/10 Good

Torben

Business traveller
Liked: Staff & service, room comfort

Ok hotel. Nice staff

Hotel was ok. Felt a bit dated in places and a cracked bathroom tiles and needing paint in the bathroom. Overall a fine stay. Breakfast over the road was nice Bed was comfy.
Stayed 1 night in Dec 2024

10/10 Excellent

Nelsy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel!

This was a great hotel to stay at! The location is really close to multiple underground and bus stations. The staff were very accommodating and super friendly. The room was cleaned up everyday, which was greatly appreciated and the double room was perfect for two people. Definitely would stay here again if I go to London again!
Stayed 6 nights in Mar 2025

6/10 Okay

Vijita

Stayed 1 night in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my stay very much. The staff was very generous they allowed me to keep my suitcase there after I checked out for free while I traveled around the city before my flight later that night. Great value for the money!
Stayed 1 night in Mar 2025

4/10 Poor

Katharine

Business traveller
Disliked: Amenities, property conditions & facilities
The first time I’ve had a poor experience in many years with Expedia. What was to be an inexpensive two night stay cost many hundreds of pounds for a tiny room in which the bathroom was too small to get dried in and the toilet seat didn’t fit. I inadvertently booked for the wrong dates and although alerting promptly I was charged for both stays. As such, very poor value. Treat with caution.
Stayed 2 nights in Mar 2025

10/10 Excellent

Lauren

Stayed 1 night in Mar 2025

10/10 Excellent

linda

Everything as expected, only stayed a night but would use again 😊
Stayed 1 night in Mar 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Shiu Fung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

8/10 Good

claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An enjoyable stay. Convenient location, minutes to the underground. Friendly and helpful reception staff. Complimentary refreshments in the room replenished daily.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front staff were so kind and helpful. My child had to take medicine that needed to be refrigerated and they kept it safe for us. They were so kind. We had a wonderful stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Visit

Very clean comfortable room. Situated in quiet neighborhood. Close to public transportation for all needs. Lovely stay. Very nice staff.
Stayed 5 nights in Feb 2025

10/10 Excellent

Feds

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and clean in a quiet area in South Kent. Very good and convenient location. Emerson and Natalia were very helpful. Will stay again in this hotel when in London.
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Vincenzo

Travelled with partner
Upset about no windows in a room
Stayed 1 night in Feb 2025

10/10 Excellent

Andre, Waterloo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent standard of room since the refurbishment. Very close to museums and Hyde Park. Brilliant area for evening dining options too.
Stayed 3 nights in Feb 2025

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Could have been perfect!

Nice hotel. Clean and modern. I like it. Issues though. My first room assignment smelled of mold. I have asthma, so this is a no-go. Reception was good about moving me, but I arrived early, so there were options. Why not ozone the room, and, better still, find out the source of the damp and fix it! Your new interiors will last a lot longer if you do. Shower is confusing. Took me 10 frustrating minutes to figure out how to use it without either scalding or freezing myself. I have been to hotels all over the world. This was the most confusing shower controller, ever. Also, the floors are slippery when wet in the bathroom. It says so on the sign. What? They are going to get wet, so provide a better, non-slip bathmat. The room temperature regulator is also confusing. Spent a cold night due to this and there were no extra blankets. With a few simple adjustments, this would be a perfect hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely old building, great location - quiet, safe but very convenient for transport, loads of eateries and museums/ places of interest.
Stayed 1 night in Feb 2025

6/10 Okay

Brian

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Great location

Stayed 1 night in Nov 2024

6/10 Okay

Robert

Stayed 1 night in Feb 2025

6/10 Okay

Jack

Disliked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Qiong, SOUTHAMPTON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a few minutes from south Kensington station, near the museum. lots of dinning options.
Stayed 1 night in Feb 2025

10/10 Excellent

Giselle Beatriz

Stayed 5 nights in Dec 2024