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3.9 out of 5

"Convenient to public transport and even walking along the Embankment to Westminster. However, the facilities in the apartment were meagre. Just two o ... " More

By a verified traveller on Sun 26 May 2019

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Hotel Description

At Dolphin House Serviced Apartments you'll be within a 30-minute stroll of Buckingham Palace and Big Ben. Highlights at this Art Deco aparthotel include an indoor swimming pool, and in-room kitchenettes and free WiFi.

You can enjoy an LCD TV with cable channels, and each apartment features a safe, a hair dryer, and an iron/ironing board. In-room dining is easy with a kitchenette that comes equipped with a refrigerator and a microwave. Nice touches to enhance your stay include free toiletries and premium bedding.

A day of pampering can include deep-tissue massages, hot stone massages, and body scrubs. Conference space and a meeting room are among the business amenities offered. Other amenities include free WiFi in public areas and laundry facilities. Each morning to-go breakfast is served between 7:00 AM and 7:30 AM. There's also the convenience of self parking.

With a stay at this 4-star London City Centre aparthotel, you'll be 2.4 km (1.5 mi) from Hyde Park and 2.8 km (1.7 mi) from London Eye.

Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$162* Per night/room 21 May - 22 May

Executive Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Apartment, 2 Bedrooms (1 Bathroom)

Bed Count 2 King Beds Maximum Occupancy 4 Max

Economy Room, 1 Single Bed (Ground Floor)

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Apartment, 2 Bedrooms (2 Bathrooms)

Bed Count 2 King Beds Maximum Occupancy 5 Max

Run of House

Bed Count 1 King Bed Maximum Occupancy 2 Max

Dolphin House Serviced Apartments ratings based on 23 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Dolphin House Serviced Apartments

Everyone (20) Couples (3) Family (1)
5 out of 5

Posted by on 21 Jul. 2019

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Comment from Hotel Management

7 Aug. 2019 by Jo

Thank you for your rating. I'm delighted to see you enjoyed your stay and hope we can welcome you back soon. Best wishes Jo

4 out of 5

Posted by on 26 Jun. 2019

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Comment from Hotel Management

2 Jul. 2019 by Jo

Thank you for your rating! I'm pleased to see you enjoyed your stay. I do hope we can welcome you back in the near future. Best wishes Jo

4 out of 5
Convenient to public transport and even walking along the Embankment to Westminster. However, the facilities in the apartment were meagre. Just two of each cutlery, plate,cup,glass. No instructions for operating the microwave/convey oven.

Posted by on 26 May 2019

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5 out of 5
Professional service overall with great service at restaurant. Gym,pool and shopping facilities on site. Central location, with short walk to underground train.

Posted by on 20 May 2019

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Comment from Hotel Management

22 May 2019 by Jo

Thank you for your feedback. It's great to see you enjoyed your stay with us, the facilities and location. I will pass your kind comments on to the team. Best wishes Jo

4 out of 5
Clean, good location in zone 1 close to Thames. Good facilities

Posted by , from adelaide on 11 Mar. 2019

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Comment from Hotel Management

11 Mar. 2019 by Jo

Dear Phil Thank you for your feedback - we appreciate your comments and hope we can welcome you back soon! Best wishes Jo

3 out of 5

Spacious apartment close to Tube

Have been to Dolphin Square on 3 previous trips and returned because of the great location and generous sized rooms. This time my room faced the street and not the square, which was noisy and not as nice. It was also very hot with no AC. A small fan was provided but very noisy. I would also like to have seen some info about Pimlico and London in the rooms.

Posted by on 5 Jul. 2018

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5 out of 5

The Dolphin does it for us

Pros: Location, convenience, spaciousness, staff.
Cons: It's an old, classical complex so some of the doors are pretty heavy.
Location: London, and the UK are at your doorstep!
This was our 3rd stay. The staff are great, the location is great and just so convenient (Line 24 bus and underground from Pimlico, just up the road) and to us it feels something like a home away from home. The small on site Off Licence, grocery store, travel agency etc add to the convenience and for more serious sustenance shopping (we make full use of the kitchenette facilities), a Tesco is only a brief walk away. Normally we would make full use of the indoor pool but there is just so much to see and do in London, we have not as yet got around to it. Thoroughly recommended for visitors interested in independence, and self - catering.

Posted by , from Melbourne Australia on 3 May 2018

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5 out of 5

Location and services great

Just a pity there is no air conditioning, but I guess you only need cooling for 2 weeks of the year in London. I had a one bedroom apartment, which was huge, very huge. I asked to check out some studio apartments while I was there. They are also of a good size. All the kitchens and bathrooms are the same in each one. I stayed 1 week. Free laundry available in the basement. Everything I needed. I would stay there again, but at a cooler time of the year.

Posted by on 23 Apr. 2018

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4 out of 5

Good hotel close to rail

No fault to hotel but when we booked we were led to believe breaky was included

Posted by , from sydney on 16 Oct. 2017

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4 out of 5

Comfortable hotel close to public transport

Pros: Good access and great staff.
Cons: Rooms were very hot and only heavy bedding provided.
Location: Good access to tourist sights and local pubs. Very quiet rooms.
In close proximity to public transport and easy access to all the London sights. Very helpful staff and good dining facilities with several English pubs within easy walking distance.

Posted by , from Canberra on 6 Sep. 2017

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About the Dolphin House Serviced Apartments

Location Dolphin Square, London, England SW1V 3LX

Renovations + Closures

The following facilities are closed on Christmas Eve, Christmas Day, and New Year's Day:

  • Sauna
  • Spa tub
  • Swimming pool
  • Tennis courts

The following facilities are closed on Monday, Tuesday, Wednesday, and Thursday:

  • Bar/lounge
  • Restaurant

Property Features

As a guest of Dolphin House Serviced Apartments, you'll find an indoor pool, spa services, and a terrace. Event space at this aparthotel measures 700 square feet (65 square meters) and includes conference space. WiFi is free in public spaces. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Dolphin House Serviced Apartments. For a fee, parking is available. This Art Deco London aparthotel is smoke free.

  • 165 guestrooms or units
  • 6 levels
  • 700 sq ft of conference space
  • 65 sq m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Convenience store
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Kitchenette
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Heathrow Airport (LHR) (26.8 km / 16.6 mi)
  • Train station: Vauxhall Station (1.3 km / 0.8 mi)
  • Metro station: Pimlico Underground Station (0.4 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Dolphin House Serviced Apartments offers 165 accommodations with safes and hair dryers. Beds feature premium bedding. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. This London aparthotel provides complimentary wireless Internet access. LCD televisions come with cable channels and pay movies. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room kitchenette
  • Separate bedroom
  • LCD television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Kitchenware
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 7:00 AM to 7:30 AM.

Spa Services

  • Body treatments
  • Body scrubs
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests booked in breakfast included rate plans receive boxed breakfast-to-go each morning.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 50.0 per day.

Pet Policy

  • Pets and service animals are not allowed at Dolphin House Serviced Apartments

Policies

The indoor pool is currently open for a limited time each week.

Children under 18 years old are allowed in the pool from 10 AM to noon and 2-5 PM Monday-Friday and all day Saturday-Sunday. Children must be accompanied by an adult.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-out is available.

  • Service animals not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property does not follow regional sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: GBP 6.95 per person (approximately)
  • Covered self parking fee: GBP 35 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: GBP 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dolphin House Serviced Apartments London
  • Dolphin House Apartment
  • Dolphin House Apartment London
  • Dolphin House London
  • House Dolphin
  • Dolphin House Serviced London
  • Dolphin House Hotel London
  • Dolphin House Serviced Apartments London, England
  • Dolphin House Aparthotel London
  • Dolphin House Aparthotel
  • Dolphin House Serviced
  • Dolphin House Serviced Apartments London England
  • Dolphin House
  • Dolphin House Serviced Apartments London
  • Dolphin House Serviced Apartments Aparthotel
  • Dolphin House Serviced Apartments Aparthotel London

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.