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"My room was clean, modern and small, with an attached toilet and shower (excellent hot water and pressure in the shower, even on the top floor). Buil ... " More

By a verified traveller on Wed 12 Oct 2016

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Hotel Description

At Crestfield Hotel you'll be within a 20-minute stroll of popular places like Russell Square and Tottenham Court Road. Highlights at this hotel include free continental breakfast, a bar/lounge, and a rooftop terrace.

LCD TVs with digital channels are featured in all 52 rooms, and you can enjoy free WiFi, coffee/tea makers, and safes.

This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk, and a garden. Plus you'll find tour/ticket assistance, luggage storage, and a front-desk safe. Each morning free breakfast is served.

Attractions within a 30-minute walk of this 3-star London City Centre hotel include The British Museum and Oxford Street.

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$119* Per night/room 26 Jan. - 27 Jan.

Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Quadruple Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Single Room

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Crestfield Hotel ratings based on 7 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Crestfield Hotel

Everyone (6) Business (1)
3 out of 5
Unfortunately at nearly 80 years of age I was allocated a room at the very top of the hotel which meant dragging 20odd kg of case up 8 flights of stairs including 2 with 180 degree turns and NO flat landing. Very dangerous for elderly guests.

Posted by , from Brisbane on 7 Jul. 2018

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Comment from Hotel Management

7 Jul. 2018 by Reception Team

Thank you for staying with us. We are very sorry to hear that we haven't met your expectations, and you are not satisfied after your stay in our hotel. Your feedback is highly appreciated as we are working hard to improve our services and to please all our guests. For future reservations please mark a request for lower floor as we have all the time all kind of request and we are woking hard to full fill them. We hope that we will have the opportunity of welcoming you back in the future.

3 out of 5
Hotel was close to Kings Cross station making it easy to get around London. We were located on the top floor, took 6 flights of stairs to get there (no lift). Room was very hot, no air conditioning however we were provided with a small fan once requested. Room was VERY small. I couldn't leave my suitcase open on the floor. Room was basic but clean. Breakfast included was decent. Ok for a short stay.

Posted by on 26 Jun. 2018

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Comment from Hotel Management

26 Jun. 2018 by Hotel Management

Thank you for your stay, we appreciate your feedback.

1 out of 5

steep stairs injury

We were on top floor steep narrow stairs I twisted my knee and put my hip out carrying suitcase. No elevator has ruined my holiday

Posted by on 29 Apr. 2018

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Comment from Hotel Management

1 May 2018 by Reception Team, Crestfield Hotel

Dear Guest,   Thank you for choosing Crestfield Hotel for your stay.   Please be informed that as the hotel is part of listed historical buildings, unfortunately we are not able to install an elevator.   Nevertheless, as there is no lift we offer help with the heavy luggage on arrival and on departure. Bear in mind that if there isn't any specific request on the reservation regarding room position, it will be allocated randomly. However, after checking in if the guest does not find the room suitable, we offer the possibility of changing the room. We are very sorry to hear that you did not find your stay in our hotel satisfactory. We hope that we will have the opportunity of welcoming you back in the future.   Kind regards, Crestfield Hotel Reception Team

4 out of 5

Above average for the neighbourhood

Location: About 100 steps from KingsCross Station. It's Central London. Everything is nearby.
My room was clean, modern and small, with an attached toilet and shower (excellent hot water and pressure in the shower, even on the top floor). Building security was good, with lots of CCTV cameras in the interior. Wifi was very fast and reliable. Pro - though small, the room was airy and not close or stifling. The breakfast spread was excellent - definitely a good way to prepare for a day of sight seeing and meetings. Staff were friendly. I was also able to leave my bag in a holding area after checkout. Con - the room locks are all manual, and the daily cleaner left my room unlocked one day - nothing was taken, however, and CCTV would have caught the person if anything was missing. But still, not a good look. The staff were suitably shocked when I told them. Although kept very clean (including wiping up all my beard trimmings) the bathroom toilet did smell a little, but this was not a problem when the door was shut. Overall, you get what you pay for - a small, clean and well located base for London explorations, including a very decent breakfast.

Posted by on 12 Oct. 2016

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3 out of 5

Tiny Room near St Pancras

Pros: Staff organised takeaway breakfast because of our early departure.
Advertised as small room, but should be classed as tiny. Had to use bed to access suitcases and ensuite also tiny. No lift and narrow staircases made moving luggage awkward. But it is really convenient to Kings Cross and St. Pancras Stations. Might suit business traveller more than tourist on extended travels.

Posted by , from Canberra, Australia on 24 Sep. 2016

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4 out of 5

Good location for Kings Cross Station and BL

Pros: Good location for Kings Cross and British Library
Location: Good location for Kings Cross Station and British Library.
A pleasant hotel, offering basic service at a good rate. Provided all I needed.

Posted by , from Melbourne on 12 Apr. 2016

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4 out of 5

Good value for the location.

Pros: Location. Breakfast fine. No trouble with leaving luggage here after checkout while you go out for the day.
Everything was fine and so great to be so close to the train station but in a quiet location.

Posted by , from Adelaide on 28 Jun. 2015

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Property Features

You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. A rooftop terrace, tour/ticket assistance, and a garden are also featured at Crestfield Hotel. This 3-star London hotel is smoke free.

  • 1 building
  • 52 guestrooms or units
  • 5 levels
  • Continental breakfast (free)
  • Bar or lounge
  • Terrace on the roof
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • No smoking on site


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


  • Airport: London (LHR-Heathrow) (29.5 km / 18.4 mi)
  • Train station: London St. Pancras Station (0.8 km / 0.5 mi)
  • Metro station: King's Cross St. Pancras Underground Station (0.2 km / 0.1 mi)
  • Parking:

Room Amenities

Crestfield Hotel offers 52 accommodations with safes and coffee/tea makers. LCD televisions come with digital channels. Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

  • LCD television
  • Digital channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Iron and ironing board available
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily from 7:30 AM to 9:30 AM.

Hotel Policies


  • Check-in time starts at 2 PM
  • Check-in time ends at 2 PM


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.


  • No pets allowed, but service animals are welcome


Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Only service animals are allowed
  • No lifts

Hotel Names

  • Crestfield Hotel
  • Crestfield Hotel London
  • Crestfield London
  • Hotel Crestfield
  • Crestfield Hotel London, England
  • Crestfield Hotel Hotel
  • Crestfield Hotel London
  • Crestfield Hotel Hotel London
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.