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citizenM Tower of London

4.0 star property

Photo gallery for citizenM Tower of London

Lobby sitting area
View from property
Bar (on property)
Bar (on property)
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar
The current price is AU$239
includes taxes & fees
12 Apr - 13 Apr

Explore the area

View map
40 Trinity Square, London, England, EC3N 4DJ
  • Place, Tower of London
    ‪2 min walk‬
  • Place, Tower Bridge
    ‪8 min walk‬
  • Place, London Bridge
    ‪13 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪76 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

8.0 out of 10
Very good
(6 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (High Floor)

9.0 out of 10
Wonderful
(15 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (View)

Premium Room, 1 King Bed (View)

Premium Room, 1 King Bed (View)

10.0 out of 10
Exceptional
(2 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

London

At citizenM Tower of London you'll be within just a 5-minute stroll of Tower of London and within 15 minutes of London Bridge. Highlights at this hotel include 2 coffee shops/cafes, a restaurant and a bar/lounge. .CloudM is the hotel's own bar. 8 meeting rooms, a 24-hour business centre, and coworking space are among the business amenities offered. Added amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Each morning buffet breakfast is served between 6 AM and 11 AM. .With a stay at this 4-property class London City Centre hotel, you'll be 1.8 km (1.1 mi) from St. Paul's Cathedral and 3.5 km (2.2 mi) from Covent Garden Market.

What's nearby

  • Financial District - 1 min walk - 0.0 km
  • Tower of London - 2 min walk - 0.2 km
  • Thames River - 6 min walk - 0.5 km
  • Tower Bridge - 8 min walk - 0.7 km
  • London Bridge - 13 min walk - 1.2 km

Getting around

  • Tower Hill Station - 1 min walk
  • Fenchurch Street Station - 3 min walk
  • London (LCY-London City) - 28 min drive

Restaurants

  • ‪Savage Garden - ‬2 min walk
  • ‪canteenM - ‬1 min walk
  • ‪The Liberty Bounds (Wetherspoon) - ‬2 min walk
  • ‪Cento Alla Torre - ‬2 min walk
  • ‪The Minories - ‬3 min walk

About this property

citizenM Tower of London

There's a restaurant on site, as well as 2 coffee shops/cafes and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre, 8 meeting rooms, and coworking spaces.

A computer station is on site and WiFi is free in public spaces. The business-friendly citizenM Tower of London also features multilingual staff, coffee/tea in common area, and express check-in.

This 4-star London hotel is smoke free.

  • 1 building
  • 370 guestrooms or units
  • 8 levels
  • 2 coffee shops
  • Built in 2016
  • Deli
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
CitizenM Tower of London offers 370 accommodations with iPads and a safe. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers.

This London hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 11 AM for a fee: GBP 20.50 per person
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • canteenM
  • cloudM

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (85 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels
  • IPad
  • IPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 29.00
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 20.50 per person
  • Late check-out fee: GBP 29.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Tax ID - 81.84.09.897.B.06
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). The tax ID number is 81.84.09.897.B.06. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and debit cards. Cash is not accepted. On-site parties or group events are strictly prohibited. This property uses wind energy, plus eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM Tower London Hotel
citizenM Tower London
citizenM Tower of London Hotel
citizenM Tower of London London
citizenM Tower of London Hotel London
Citizenm Tower Of London Hotel England

Frequently asked questions

What is the cancellation policy at citizenM Tower of London?

CitizenM Tower of London offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at citizenM Tower of London?

As of 7 Apr 2026, prices found for a 1-night stay for 2 adults at citizenM Tower of London on 12 Apr 2026 start from AU$239, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes citizenM Tower of London a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at citizenM Tower of London.

Does citizenM Tower of London serve breakfast?

You bet, our travelers give top marks to the buffet breakfast here! Offered daily between 6 AM and 11 AM, this is the spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at citizenM Tower of London?

No, citizenM Tower of London does not offer an airport shuttle service.

Is there a bar or restaurant at citizenM Tower of London?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at citizenM Tower of London?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at citizenM Tower of London?

No, only service animals are allowed.

citizenM Tower of London Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1356 out of 1960 reviews
Rating 8 - Good. 389 out of 1960 reviews
Rating 6 - Okay. 123 out of 1960 reviews
Rating 4 - Poor. 53 out of 1960 reviews
Rating 2 - Terrible. 39 out of 1960 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Ian

Stayed 3 nights in Jan 2026

10/10 Excellent

Stewart

Business traveller
Liked: Cleanliness, staff & service, amenities
Great hotel, really central. Modern and very clean
Stayed 2 nights in Dec 2025

8/10 Good

Scott

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room and location
Stayed 3 nights in Oct 2025

10/10 Excellent

Rebecca

Stayed 2 nights in Dec 2025

2/10 Terrible

Bella

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible customer service, terrible staff! This is the worst Marriott experience I’ve ever had
Stayed 1 night in Dec 2025

6/10 Okay

Nelson

Stayed 7 nights in Dec 2025

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Dec 2025

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the CitizenM. Always friendly, helpful staff. Great amenities. Rooms are small but very comfortable.
Stayed 4 nights in Dec 2025

10/10 Excellent

Jake

Stayed 3 nights in Dec 2025

2/10 Terrible

James

Stayed 3 nights in Dec 2025

8/10 Good

Kira

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is literally right by the public transport train however, it’s not in the main area for tourist things other than the tower bridge and London bridge. There are lots of cute bars and restaurants in walking distance. It was do cute and great price very clean just very small good for1 or 2 ppl max.
Stayed 5 nights in Dec 2025

10/10 Excellent

Laura M

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff, clean room and great location!
Stayed 5 nights in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2025

6/10 Okay

Aled

Travelled with family
Liked: Cleanliness
Disliked: Amenities
I have used Citizen M for years. Sadly recently they have been taken over by Marriott. What made Citizen M so special was their independence and customer satisfaction. Already, you can see a change in customer service. In the past, they would allow early check-in if room was ready, usually give a complimentary drink at the bar, but not anymore. Marrriott policy says no. In the room, only in the night did I realise that there was no glass in the room, so getting some water was very difficult. The sink unit was tired - one panel broken and pushed in, scuff marks and chipped edges. The showergel was less than 25% full - clearly not refilled. Citizen M - up your game, otherwise you won’t survive.
Stayed 1 night in Dec 2025

8/10 Good

Cenk

Travelled with family
Liked: Cleanliness, staff & service, amenities
The bathroom could have cleaner. Self-checkin is such a turn off. Otherwise a very nice hotel.
Stayed 2 nights in Nov 2025

10/10 Excellent

Tracy

Clean and funky
Stayed 1 night in Oct 2025

8/10 Good

Gurleen

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was amazing besides our chromecast not working. Staff said to give it a few days to sort out itself but nothing changed
Stayed 5 nights in Dec 2025

6/10 Okay

Mitchell

Travelled with partner
The only issue I truely found with this property is that there was no cup, mug, glass nothing to make a drink of water in.
Stayed 1 night in Dec 2025

8/10 Good

Melsha

Stayed 4 nights in Dec 2025

6/10 Okay

Stephen

Stayed 1 night in Dec 2025

10/10 Excellent

Tom

Stayed 1 night in Dec 2025

10/10 Excellent

Stephen

Stayed 1 night in Dec 2025

4/10 Poor

Hannah

Stayed 1 night in Dec 2025

6/10 Okay

Stuart

Business traveller
Liked: Cleanliness, property conditions & facilities
Room small, facilities good. Bar very expensive
Stayed 2 nights in Dec 2025

6/10 Okay

James, Salisbury

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Annoying check-in and check-out that's supposed to make these procceses efficient and self-service, but you end up meeding staff to assist. Room is clean, but basic, and another annoyance is that everything has to ne controlled through an iPad.
Stayed 2 nights in Dec 2025