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citizenM London Shoreditch

4.0 star property
Hotel with a restaurant, a quick walk to Old Spitalfields Market

Photo gallery for citizenM London Shoreditch

Building design
King Room
Building design
Lobby sitting area
Property amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Restaurant
The current price is AU$242
includes taxes & fees
20 July - 21 July

Explore the area

Map
6 Holywell Lane, London, England, EC2A 3ET
  • Brick Lane
    ‪6 min walk‬
  • Tower of London
    ‪3 min drive‬
  • St. Paul's Cathedral
    ‪4 min drive‬
  • London (LCY-London City)
    ‪18 min drive‬

Room options

View all photos for King Room

King Room | Bathroom

King Room

9.2 out of 10
Wonderful
(69 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
Premium bedding
Separate bedroom
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

London

CitizenM London Shoreditch puts you in the heart of London, within just a 10-minute stroll of Old Spitalfields Market and Brick Lane. Highlights at this boutique hotel include a restaurant, a bar/lounge and a 24-hour business centre. .The buffet restaurant, canteenM, is open for breakfast, lunch and dinner. CanteenM is the hotel's own lobby lounge. Business travellers can take advantage of a business centre and coworking space. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 6 AM and 11 AM. .With a stay at this 4-property class London City Centre hotel, you'll be 2.5 km (1.5 mi) from Tower of London and 2.5 km (1.6 mi) from St. Paul's Cathedral.

What's nearby

  • Brick Lane - 6 min walk - 0.5 km
  • Old Spitalfields Market - 6 min walk - 0.6 km
  • Liverpool Street - 10 min walk - 0.9 km
  • Tower of London - 3 min drive - 1.7 km
  • St. Paul's Cathedral - 4 min drive - 2.3 km

Getting around

  • Shoreditch High Street Overground Station - 3 min walk
  • Old Street Station - 11 min walk
  • London (LCY-London City) - 28 min drive

Restaurants

  • ‪The Tea Building - ‬1 min walk
  • ‪The Crown and Shuttle - ‬2 min walk
  • ‪The Old Blue Last - ‬3 min walk
  • ‪Pret a Manger - ‬2 min walk
  • ‪Lyle's - ‬1 min walk

About this property

citizenM London Shoreditch

Hotel with a restaurant, a quick walk to Old Spitalfields Market
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and coworking spaces.

WiFi is free in public spaces. The business-friendly citizenM London Shoreditch also features multilingual staff, coffee/tea in common area, and express check-in.

This 4-star London hotel is smoke free.

  • 1 building
  • 216 guestrooms or units
  • 8 levels
  • Built in 2016
  • Deli
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
CitizenM London Shoreditch offers 216 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers.

This London hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 11 AM for a fee: GBP 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • canteenM
  • canteenM

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels
  • IPad
  • IPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 29
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 20 per person
  • Late check-out fee: GBP 29 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Tax ID - 236564886
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). The tax ID number is 236564886. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and debit cards. Cash is not accepted. On-site parties or group events are strictly prohibited. This property uses wind and solar energy, plus eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM London Shoreditch Hotel
citizenM Shoreditch Hotel
citizenM Shoreditch

Frequently asked questions

What is the cancellation policy at citizenM London Shoreditch?

CitizenM London Shoreditch offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at citizenM London Shoreditch?

As of 7 July 2025, prices found for a 1-night stay for 2 adults at citizenM London Shoreditch on 20 July 2025 start from AU$241.71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes citizenM London Shoreditch a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at citizenM London Shoreditch.

Does citizenM London Shoreditch serve breakfast?

Yep, buffet breakfast is available daily between 6 AM and 11 AM.

Is there a free airport shuttle available at citizenM London Shoreditch?

No, citizenM London Shoreditch does not offer an airport shuttle service.

Is there a bar or restaurant at citizenM London Shoreditch?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at citizenM London Shoreditch?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at citizenM London Shoreditch?

No, only service animals are allowed.

citizenM London Shoreditch Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 698 out of 1001 reviews
Rating 8 - Good. 210 out of 1001 reviews
Rating 6 - Okay. 67 out of 1001 reviews
Rating 4 - Poor. 11 out of 1001 reviews
Rating 2 - Terrible. 15 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Elbert

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel staff was wonderful, helped us cancel the last night after my wife got sick and we had to go home early. Room is small but fine, main issue is that there is only one elevator working, and from what other guests say its been like that for months. Need to get that fixed!
Stayed 6 nights in Mar 2025

8/10 Good

Leondrus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Only a single lift operational

One of the elevators was out of order, making it challenging to get up and down quickly. The service was excellent, and I recommend adding breakfast daily to your stay!
Stayed 5 nights in Mar 2025

10/10 Excellent

Lisa

Stayed 1 night in Mar 2025

10/10 Excellent

Kaitlynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Vincent

Stayed 1 night in Mar 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service
The refrigerator was not working during my stay,
Stayed 3 nights in Mar 2025

10/10 Excellent

Kirsty

Stayed 1 night in Mar 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, good location staff were really friendly - we lost my husbands ring and they were going to be getting maintenance to look in our room after our stay. Only things were the charger in the room for the iPad was broken so the iPad died and we had to use my own phone charger to charge it and then there was only one lift working so there was a bit more waiting around for the lift if you wanted to go places. All in all though a good hotel and experience
Stayed 2 nights in Mar 2025

8/10 Good

JAMES

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

6/10 Okay

Jonathan

Stayed 3 nights in Mar 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible service

I was trapped out the front of the hotel with noone answering their phone or the buzzer to let me in to enable me to check in. There was a rave happening opposite the hotel, and numerous people doing drugs openly in front of the hotel. A single female traveller should not have to struggle to get into a hotel. If you need to lock the doors, and your reception is on a different floor, have a doorman.
Stayed 2 nights in Feb 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at CitizenM in Shoreditch- it was easy to get anywhere we wanted and the hotel was comfortable and welcoming. Our only complaint is that only one elevator was working (which we were told about ahead of time), which made for some long waits. We'd gladly stay at the CitizenM again.
Stayed 4 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful
Stayed 1 night in Feb 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Selina, Voorburg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2025

10/10 Excellent

Charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

bradley

Liked: Staff & service
Disliked: Property conditions & facilities
Basic place to stay. Great location.
Stayed 1 night in Mar 2025

8/10 Good

Tracey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent but only one lift working currently

Always excellent service and clean and super comfortable rooms. The only issue is that out of three lifts they only have one that works as they are being upgraded and I was on the 9th floor. It just meant having to wait longer for a lift but everything else was first class as always
Stayed 1 night in Mar 2025

10/10 Excellent

Martin

Stayed 1 night in Mar 2025

8/10 Good

Eunice

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2025