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citizenM London Shoreditch

4.0 star property
Boutique hotel with a restaurant, 8-minute walk to Brick Lane

Photo gallery for citizenM London Shoreditch

Property amenity
Interior entrance
Lobby sitting area
Premium bedding, pillow-top beds, desk, laptop workspace
Property amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar
The current price is AU$216
includes taxes & fees
6 Feb - 7 Feb

Explore the area

View map
6 Holywell Lane, London, England, EC2A 3ET
  • Place, Brick Lane
    ‪6 min walk‬
  • Place, Old Spitalfields Market
    ‪6 min walk‬
  • Place, Liverpool Street
    ‪10 min walk‬
  • Airport, London (LCY-London City)
    ‪26 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 1 King Bed

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Pillow-top bed
Blackout curtains
Premium bedding
Hydromassage showerhead
Eco-friendly toiletries
Hairdryer
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 1 King Bed (High Floor)

8.0 out of 10
Very good
(7 reviews)

Highlights

Air conditioning
Flat-screen TV
Pillow-top bed
Blackout curtains
Premium bedding
Hydromassage showerhead
Eco-friendly toiletries
Hairdryer
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Flat-screen TV
Pillow-top bed
Blackout curtains
Premium bedding
Hydromassage showerhead
Eco-friendly toiletries
Hairdryer
  • City view
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

London

CitizenM London Shoreditch puts you in the heart of London, within just a 10-minute stroll of Brick Lane and Old Spitalfields Market. Highlights at this boutique hotel include a restaurant, a bar/lounge and a 24-hour business centre. .The buffet restaurant, canteenM, is open for breakfast, lunch and dinner. CanteenM is the hotel's own lobby lounge. Business travellers can take advantage of a business centre and coworking space. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 6 AM and 11 AM. .With a stay at this 4-property class London City Centre hotel, you'll be 2.5 km (1.5 mi) from St. Paul's Cathedral and 2.6 km (1.6 mi) from Tower of London.

What's nearby

  • Shoreditch High St - 1 min walk - 0.1 km
  • Brick Lane - 6 min walk - 0.5 km
  • Old Spitalfields Market - 6 min walk - 0.6 km
  • Liverpool Street - 10 min walk - 0.9 km
  • Tower of London - 5 min drive - 2.1 km

Getting around

  • Shoreditch High Street Overground Station - 4 min walk
  • Old Street Station - 10 min walk
  • London (LCY-London City) - 33 min drive

Restaurants

  • ‪Dishoom - ‬2 min walk
  • ‪The Old Blue Last - ‬2 min walk
  • ‪Smoking Goat - ‬2 min walk
  • ‪Manteca - ‬2 min walk
  • ‪Tonkotsu - ‬1 min walk

About this property

citizenM London Shoreditch

Boutique hotel with a restaurant, 8-minute walk to Brick Lane
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and coworking spaces.

WiFi is free in public spaces. The business-friendly citizenM London Shoreditch also features multilingual staff, coffee/tea in common area, and express check-in.

This 4-star London hotel is smoke free.

  • 1 building
  • 216 guestrooms or units
  • 8 levels
  • Built in 2016
  • Deli
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
CitizenM London Shoreditch offers 216 accommodations with iPads and a hairdryer. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, and complimentary toiletries.

This London hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

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The price is AU$352
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 11 AM for a fee: GBP 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • canteenM
  • canteenM

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (85 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels
  • IPad
  • IPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 29
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 20 per person
  • Late check-out fee: GBP 29 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Tax ID - 236564886
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). The tax ID number is 236564886. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and debit cards. Cash is not accepted. On-site parties or group events are strictly prohibited. This property uses wind and solar energy, plus eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM London Shoreditch Hotel
citizenM Shoreditch Hotel
citizenM Shoreditch

Frequently asked questions

What is the cancellation policy at citizenM London Shoreditch?

CitizenM London Shoreditch offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at citizenM London Shoreditch?

As of 2 Feb 2026, prices found for a 1-night stay for 2 adults at citizenM London Shoreditch on 6 Feb 2026 start from AU$215.50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes citizenM London Shoreditch a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at citizenM London Shoreditch.

Does citizenM London Shoreditch serve breakfast?

Yep, buffet breakfast is available daily between 6 AM and 11 AM.

Is there a free airport shuttle available at citizenM London Shoreditch?

No, citizenM London Shoreditch does not offer an airport shuttle service.

Is there a bar or restaurant at citizenM London Shoreditch?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at citizenM London Shoreditch?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at citizenM London Shoreditch?

No, only service animals are allowed.

citizenM London Shoreditch Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 697 out of 1001 reviews
Rating 8 - Good. 204 out of 1001 reviews
Rating 6 - Okay. 73 out of 1001 reviews
Rating 4 - Poor. 11 out of 1001 reviews
Rating 2 - Terrible. 16 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Benjamin

Stayed 2 nights in Oct 2025

10/10 Excellent

Elen

Stayed 1 night in Oct 2025

10/10 Excellent

Dustin

Stayed 4 nights in Oct 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, great location, loved all the geeky bits like lights and blinds controlled from an iPad/mobile app, huge bed very comfortable overall an amazing stay!
Stayed 1 night in Oct 2025

10/10 Excellent

Lamis

Liked: Staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Ahtziri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well stay! We really enjoyed it! Highly recommend!
Stayed 2 nights in Oct 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Funky

Small and perfectly formed. Friendly staff and really funky Only thing. No kettles or cups in the room All controlled from an iPad or an app. .
Stayed 2 nights in Oct 2025

10/10 Excellent

Andy

Stayed 2 nights in Sep 2025

8/10 Good

Michael, Roughton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Anand

Stayed 2 nights in Oct 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Amy

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is very quiet - they have mechanisms on the doors so they do not slam. The staff was very friendly and helpful - especially Dafina who was welcoming and always remembered us.
Stayed 8 nights in Oct 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
It's a funky cool hotel. They make the best of the small rooms with good design.
Stayed 2 nights in Oct 2025

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff, friendly and informative!
Stayed 2 nights in Oct 2025

10/10 Excellent

Ruvimbo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

lindsay

Stayed 2 nights in Oct 2025

10/10 Excellent

Peter

Stayed 2 nights in Oct 2025

10/10 Excellent

Marc

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent only 1 small cobweb everything else was 100%spotless
Stayed 2 nights in Oct 2025

10/10 Excellent

Maureen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a delightful experience during my stay at this hotel! Although the room was small, it was impeccably clean and had a sleek, modern design. I loved the convenience of controlling everything with an iPad, which added a touch of luxury to my visit. The staff truly stood out; they were not only friendly but also exceptionally knowledgeable. Their recommendations for local attractions and dining options were spot on and enhanced my stay. I wish I could recall the name of the young man who assisted me—I'm certain it starts with an "S"—as he provided outstanding service that truly made my experience memorable.
Stayed 2 nights in Oct 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel, close to public transport, bars and restaurants. The staff were exceptional. Not merely kind or helpful, but exceptionally so. I had the best night's sleep here and I loved the blackout curtains and mood lighting. Breakfast was a very high quality. I also liked the opportunity to check out late.
window wiew at sunrise
view from the room
Bar area
Stayed 1 night in Oct 2025

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean room, great service, food available
Stayed 3 nights in Oct 2025

10/10 Excellent

Justin

Stayed 2 nights in Sep 2025