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Canopy by Hilton London City

4.0 star property
Eco-certified hotel with 24-hour fitness centre and 24-hour front desk

Photo gallery for Canopy by Hilton London City

Bar (on property)
Junior Suite, 1 King Bed
Lobby
Junior Suite, 1 King Bed with Sofa bed | Living area
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Pet-friendly
  • 24/7 front desk
The current price is AU$345
includes taxes & fees
11 May - 12 May

Explore the area

Map
11-15 Minories St, London, England, EC3N 1AX
  • Tower Bridge
    ‪10 min walk‬
  • London Bridge
    ‪14 min walk‬
  • Tower of London
    ‪16 min walk‬
  • London (LHR-Heathrow)
    ‪70 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | Living area

Junior Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Separate bedroom
Blackout curtains
Sofa bed
Private bathroom
  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Family Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
Rainfall showerhead
Hairdryer
Espresso maker
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, 1 King Bed (Connecting Rooms)

Family Room, 1 King Bed (Connecting Rooms)

Family Room, 1 King Bed (Connecting Rooms)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Separate bedroom
Blackout curtains
Private bathroom
  • 53 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Suite (Peloton Wellness)

Suite (Peloton Wellness)

Suite (Peloton Wellness)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Separate bedroom
Blackout curtains
Private bathroom
Rainfall showerhead
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Separate bedroom
Blackout curtains
Private bathroom
Rainfall showerhead
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Junior Suite, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Separate bedroom
Blackout curtains
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Separate bedroom
Blackout curtains
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Separate bedroom
Blackout curtains
Private bathroom
Rainfall showerhead
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Separate bedroom
Blackout curtains
Private bathroom
Rainfall showerhead
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Separate bedroom
Blackout curtains
Private bathroom
Rainfall showerhead
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Separate bedroom
Blackout curtains
Private bathroom
Rainfall showerhead
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Separate bedroom
Blackout curtains
Private bathroom
Rainfall showerhead
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, 2 Single Beds

Bathroom shower

Twin Room, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 2 Single Beds, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Single Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Separate bedroom
Blackout curtains
Private bathroom
Rainfall showerhead
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

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About the area

London

Canopy by Hilton London City places you in the centre of London, within just a 15-minute stroll of popular places like Liverpool Street and Tower Bridge. Highlights at this eco-friendly hotel include a restaurant and in-room free WiFi. .This business-friendly hotel offers free WiFi in public areas, a 24-hour fitness centre and concierge services. Additionally, you'll find a snack bar/deli, a 24-hour front desk and dry cleaning/laundry services. Buffet breakfast is available daily between 6:30 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Attractions within a 15-minute walk of this 4-property class London City Centre hotel include London Bridge and Brick Lane.

What's nearby

  • Liverpool Street - 9 min walk - 0.8 km
  • Tower Bridge - 10 min walk - 0.9 km
  • London Bridge - 14 min walk - 1.3 km
  • Tower of London - 16 min walk - 1.4 km
  • St. Paul's Cathedral - 4 min drive - 2.0 km

Getting around

  • Aldgate Station - 1 min walk
  • Fenchurch Street Station - 4 min walk
  • London (LCY-London City) - 29 min drive

Restaurants

  • ‪Black Sheep Coffee - ‬2 min walk
  • ‪The Hoop & Grapes - ‬3 min walk
  • ‪Pret a Manger - ‬2 min walk
  • ‪St.Clare Coffee and Bar - ‬1 min walk
  • ‪Starbucks - ‬3 min walk

About this property

Canopy by Hilton London City

Eco-certified hotel with 24-hour fitness centre and 24-hour front desk
Along with a restaurant, there's a snack bar/deli on site. Public spaces have free WiFi. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Canopy by Hilton London City.

This 4-star London hotel is smoke free.

  • 340 guestrooms or units
  • 12 levels
  • Built in 2020
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
  • Water dispenser
  • 1 conference room
  • Dining venue
Canopy by Hilton London City offers 340 air-conditioned accommodations with laptop-compatible safes and espresso makers. 49-inch Smart televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, German, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 24 per person
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle rentals

Family friendly

  • Free cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift (89 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (104 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Espresso maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 40.00 per pet, per week
  • Only dogs are allowed
  • Weight limit: 75 lb per pet
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 24.00 per person
  • Pet fee: GBP 40.00 per pet, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Canopy by Hilton London City Hotel
Canopy by Hilton London City London
Canopy by Hilton London City Hotel London

Frequently asked questions

What is the cancellation policy at Canopy by Hilton London City?

Canopy by Hilton London City offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Canopy by Hilton London City?

As of 4 May 2025, prices found for a 1-night stay for 2 adults at Canopy by Hilton London City on 11 May 2025 start from AU$345.31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes Canopy by Hilton London City a romantic place to stay?

24-hour room service, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Canopy by Hilton London City.

Is Canopy by Hilton London City family-friendly?

You bet! With amenities such as a deli, as well as free infant beds in the guestrooms, it's no surprise that Canopy by Hilton London City is a hit with families.

Does Canopy by Hilton London City serve breakfast?

You bet, our travelers adore the buffet breakfast here! Offered daily from 6:30 AM to 10:00 AM, this is the perfect place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Canopy by Hilton London City?

No, Canopy by Hilton London City does not offer an airport shuttle service.

Is there a bar or restaurant at Canopy by Hilton London City?

Yep, you can grab a meal at Canopy by Hilton London City's onsite restaurant.

What time are check-in & check-out at Canopy by Hilton London City?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Canopy by Hilton London City?

Dogs are welcome at Canopy by Hilton London City, with food and water bowls on offer. Just so you know, there's a weight limit of up to 34 kg per pet.

Canopy by Hilton London City Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 638 out of 876 reviews
Rating 8 - Good. 166 out of 876 reviews
Rating 6 - Okay. 42 out of 876 reviews
Rating 4 - Poor. 12 out of 876 reviews
Rating 2 - Terrible. 18 out of 876 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Trisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are also lovely and make real effort for you to have the best stay. Breakfast and gym facilities were amazing. Would be more than happy to stay again! Beds in twin rooms also great size, almost like a double!
Stayed 1 night in Feb 2025

10/10 Excellent

William

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Modern hotel wil excellent amenities and welcoming staff. Will stay here again.
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly and welcoming staff, would go back!

Very welcoming and friendly staff. I’ve stayed in a few 5 star hotels in London and Canopy hotel has had the most friendly, kind and welcoming staff so far which really stood out to us. Room service was very quick in this hotel as well, as I’ve had to call room service several times for cutlery after waiting half an hour in different hotels. Rooms were very clean and the bed was very comfortable. Location was great! Getting to the parking was slightly difficult as there’s no signs, but staff were helpful when we called.
Stayed 1 night in Jan 2025

10/10 Excellent

Tyrone

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a London first timer this was the perfect spot
Stayed 3 nights in Jan 2025

6/10 Okay

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Lovely modern hotel and awkward staff

I asked at checkin for my room to be fully cleaned daily for 3 nights due to my skin condition and this was ignored. When I asked for this initially at checkout, I was asked and the receptionist asked multiple times if I was sure and made the situation very awkward. The room was ok but slightly dusty
Stayed 3 nights in Jan 2025

10/10 Excellent

Russell

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Minoska

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the convenience of how close this hotel was to everything. Staff were very kind and gave us suggestions for the area. I would book this hotel again!
Stayed 5 nights in Dec 2024

10/10 Excellent

sumit, basking Ridge

Stayed 4 nights in Jan 2025

10/10 Excellent

Tyler D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went above amd beyond for our stay! I would rate them higher if I could!
Stayed 9 nights in Dec 2024

10/10 Excellent

Narelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious. The staff were very accommodating. Even though we arrived at 6am our room was ready, which was fantastic after a 17 hour flight.
Stayed 4 nights in Dec 2024

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is modern, clean and the staff are friendly and helpful. The only problem we had was with the heat in our room. We stayed there from December 26th to January 1st. The system did not generate sufficient heat. The staff tried to rectify the problem but could not. We had to request a portable heater for our room. With the portable heater we were finally able to bring the room to a comfortable temperature. From discussions with the staff, this seems to be a common complaint for this hotel. The shelf space in the bathroom was insufficient for my wife and myself. We were in room 374 - this situation may be different in other rooms. Location - in terms of walking distance - The hotel is about two minutes from the Aldgate underground station. Warning - Aldgate has no elevators or escalators to the platform. You must be able to walk down / up two flights of stairs when entering / leaving. The hotel is about two minutes walking distance from a Sainsbury's store. The hotel is about 7 to 10 minutes from the Tower of London. It would take about the same amount of time to the Tower Bridge.
Stayed 6 nights in Dec 2024

10/10 Excellent

HERNAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new, very clean and conveniently localted.
Stayed 2 nights in Dec 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property management team was excellent they made sure that any request or inconvenience we had was quicky dealt with. The hotel was also conveniently walking distance of a few iconic tourist locations.
Stayed 3 nights in Dec 2024

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and cozy hotel

The hotel it was really close to the train station even they are checking in time it was 3 o’clock in the afternoon. We got our room really early about 11 o’clock in the morning the buffet breakfast it was really nice. It is worth to get it . The staff it was very, very friendly and helpful. Definitely I will stay again at
Stayed 2 nights in Dec 2024

10/10 Excellent

Tiffany

Stayed 3 nights in Dec 2024

8/10 Good

Adrian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

JAVIER E

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is a great spot for tourists. You’re right next to the Aldgate underground stop and Tower Bridge is just a few blocks away as well. Everything was very clean and comfortable. There’s also a rooftop bar with great service.
Stayed 5 nights in Dec 2024

6/10 Okay

Jason

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Great staff apart from the cleaners

Cleaners missing the basics
Stayed 2 nights in Dec 2024

10/10 Excellent

Olivia

Stayed 5 nights in Dec 2024

10/10 Excellent

Sander

Liked: Cleanliness, staff & service, property conditions & facilities
Best location and staff. Multiple visits. ALWAYS pleased with stay.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superior facilities, exceptional staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 4 nights in Dec 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room for central london
Stayed 3 nights in Dec 2024

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024