Q1 Resort & Spa

4.5 star property
Luxury suburban aparthotel, walk to Cavill Avenue

Choose dates to view prices

Photo gallery for Q1 Resort & Spa

Superior Penthouse, 4 Bedrooms, Bathtub, Ocean View | View from room
Exterior
In-room safe, individually decorated, individually furnished, desk
Suite, 3 Bedrooms (Celebrity Spa)
Superior Penthouse, 4 Bedrooms, Bathtub, Ocean View | Private kitchen
Reviews
8.8

Excellent

Popular amenities

  • Pool
  • Restaurant
  • Breakfast available
    Breakfast availableBreakfast available
  • Spa
    SpaSpa
  • Hot tub
    Hot tubHot tub
  • Kitchen
    KitchenKitchen

Explore the area

Map
9 Hamilton Avenue, Surfers Paradise, QLD, 4217
  • Popular LocationSurfers Paradise Beach5 min walk
  • Popular LocationSlingshot8 min walk
  • Popular LocationCavill Avenue9 min walk
  • AirportGold Coast, QLD (OOL-Coolangatta)34 min drive

Room options

Apartment, 1 Bedroom (Spa)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • 85 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Executive Apartment, 3 Bedrooms, Non Smoking, 2 Bathrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • 200 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Partial ocean view
  • Sleeps 6
  • 2 Queen Beds and 2 Single Beds OR 3 Queen Beds

Apartment, 1 Bedroom (Ocean Spa)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • 85 sq m
  • 1 bedroom
  • 1 bathroom
  • Partial ocean view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Apartment, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • 140 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds OR 1 King Bed and 1 Queen Bed

Apartment, 3 Bedrooms, Jetted Tub, Ocean View (No Housekeeping)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • 200 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Partial ocean view
  • Sleeps 6
  • 2 Queen Beds and 2 Single Beds OR 3 Queen Beds

Apartment, 1 Bedroom, Jetted Tub, Ocean View (No Housekeeping)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • 85 sq m
  • 1 bedroom
  • 1 bathroom
  • Partial ocean view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Apartment, 3 Bedrooms, Jetted Tub (No Housekeeping)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • 200 sq m
  • 3 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 6
  • 2 Queen Beds and 2 Single Beds OR 3 Queen Beds

Luxury Penthouse, 4 Bedrooms, Private Pool, Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
  • 1020 sq m
  • 4 bedrooms
  • 4 bathrooms
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

Apartment, 1 Bedroom, Jetted Tub (No Housekeeping)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • 85 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Apartment, 3 Bedrooms (Level 28 to 49)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • 200 sq m
  • 3 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 6
  • 2 Queen Beds and 2 Single Beds OR 3 Queen Beds

Apartment, 2 Bedrooms, Partial Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • 140 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Partial ocean view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds OR 1 King Bed and 1 Queen Bed

Executive Apartment, 4 Bedrooms, Jetted Tub (No Housekeeping)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • 225 sq m
  • 4 bedrooms
  • 3 bathrooms
  • Partial ocean view
  • Sleeps 8
  • 2 Queen Beds and 4 Single Beds OR 4 Queen Beds

Family Apartment, 1 Bedroom, Jetted Tub (No Housekeeping)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • 85 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds OR 1 King Bed and 1 Queen Bed

Penthouse, 3 Bedrooms (No Housekeeping)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • 225 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Partial ocean view
  • Sleeps 6
  • 2 Queen Beds and 1 Single Bed OR 3 Queen Beds

Family Apartment, 1 Bedroom, Jetted Tub, City View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • 85 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds OR 1 King Bed and 1 Queen Bed

Suite, 3 Bedrooms (Celebrity Spa)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • 200 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Single Beds

Executive Apartment, 4 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • 225 sq m
  • 4 bedrooms
  • 3 bathrooms
  • Partial ocean view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 2 Single Beds OR 2 Queen Beds and 2 King Beds

Superior Penthouse, 4 Bedrooms, Bathtub, Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • 400 sq m
  • 4 bedrooms
  • 3 bathrooms
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 2 Single Beds

Apartment, 2 Bedrooms, Jetted Tub, Ocean View (No Housekeeping)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • 140 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Partial ocean view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds OR 2 Queen Beds

Apartment, 2 Bedrooms, Jetted Tub (No Housekeeping)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • 140 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds OR 2 Queen Beds

Penthouse, 3 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • 225 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Partial ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Single Beds OR 2 Queen Beds and 1 King Bed

Similar properties

About the area

Gold Coast

A luxury stay in the heart of Gold Coast awaits you at Q1 Resort & Spa. Within just a 10-minute stroll, you'll find Surfers Paradise Beach and Slingshot. Highlights at this aparthotel include 4 restaurants, 2 outdoor swimming pools and a full-service spa. .Each apartment is soundproofed and features an LCD TV with cable channels, along with a washer/dryer, free WiFi and a balcony. A kitchen comes equipped with a fridge, a microwave and a stovetop, and room service is also available. Nice touches to enhance your stay include a jetted bath and free toiletries. An iPod dock, a dining area and a sitting area are also available. .A relaxing day at Stephanies Wellness Spa can include massages, body scrubs and facials along with aromatherapy and hydrotherapy. At the aparthotel's own lounge bar, you can stop for a drink. Enjoy the indoor swimming pool, gym, Hot tub and sauna. Business amenities include a meeting room, a conference centre, and a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Full breakfast is available on weekdays between 7:30 AM and 10:30 AM and on weekends between 7:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute walk of this 4.5-property class Surfers Paradise aparthotel include Cavill Avenue and Timezone.

What's nearby

  • Surfers Paradise Beach - 5 min walk
  • Slingshot - 8 min walk
  • Cavill Avenue - 9 min walk
  • Timezone - 10 min walk
  • Pacific Fair Shopping Centre - 4 min drive

Getting around

  • Cypress Avenue Station - 15 min walk
  • Varsity Lakes Station - 19 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 34 min drive

Restaurants

  • ‪SkyPoint Observation Deck - ‬1 min walk
  • ‪Alfresco on Elston - ‬1 min walk
  • ‪Clifford's Grill & Lounge - ‬2 min walk
  • ‪Fuji sushi - ‬4 min walk
  • ‪Legends Chinese Seafood Restaurant - ‬4 min walk

About this property

Entire place

Q1 Resort & Spa

Luxury suburban aparthotel, walk to Cavill Avenue
Q1 Resort & Spa offers its guests a full-service spa, 2 outdoor swimming pools, an indoor pool, and Access to hot tub. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre, a meeting room, and limo/town car service are available. A fitness centre, a sauna, and spa services are also featured at the luxury Q1 Resort & Spa. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 4.5-star Gold Coast aparthotel is smoke free.

  • 252 guestrooms or units
  • 74 levels
  • 4 dining venues
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Q1 Resort & Spa offers 252 air-conditioned accommodations with iPod docking stations and washers/dryers. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas. LCD televisions come with cable channels and DVD players. Accommodation at this 4.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a separate bath and shower with in-room jetted baths, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Stephanies Wellness Spa. Services include facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Languages

English

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • 2 outdoor pools
  • Aromatherapy
  • Body scrubs
  • Facials
  • Full-service spa
  • Hydrotherapy
  • Indoor pool
  • Massage
  • Pool loungers
  • Sauna
  • Spa tub
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi
  • Free WiFi is limited to 24 hours per day (2-device limit)

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Onsite parking options include a garage

Family friendly

  • Babysitting (surcharge)

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Toaster

Dining

  • Full breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; AUD 44 for adults and AUD 30 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Limited room service

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • DVD player
  • IPod dock
  • LCD TV with cable channels

Outdoor areas

  • Balcony
  • Barbecue grill
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Business centre
  • Computer station
  • Conference centre
  • Desk
  • Meeting room

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Free local calls
  • Grocery/convenience store
  • Hair salon
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine
  • Wedding services

Location highlights

  • In an entertainment district
  • In the city centre
  • In the suburbs
  • Near the airport
  • Near the boardwalk/promenade
  • Near the ocean

Things to do

  • Arcade/game room on site
  • Bicycle rentals on site
  • Gym on site
  • Surfing/bodyboarding nearby
  • Theme park nearby
  • Whale watching nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 252 units
  • 74 floors
  • Bicycle rentals
  • Garden
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 2000

We've listed all charges provided to us by the property.

The listed deposit applies to Penthouse bookings. The general deposit is AUD 300 per stay for Apartment, 1 Bedroom and Apartment, 2 Bedrooms bookings, AUD 500 for Apartment, 3 Bedrooms and Apartment, 4 Bedrooms bookings, and AUD 1000 for Suite, 3 Bedrooms (Celebrity Spa) bookings.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately AUD 44 for adults and from AUD 30 for children
  • Airport shuttle fee: AUD 22 per person (one way)
  • Airport shuttle fee per child: AUD 15 (one-way), (up to 13 years old)
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards and cash. On-site parties or group events are strictly prohibited.
    For guests' safety, the property includes a smoke detector in all accommodation. The property is professionally cleaned. Contactless check-out is available.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Free in-room WiFi is limited to 24 hours per day (2-device limit).

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Q1 Resort
Q1 Resort Surfers Paradise
Q1 Surfers Paradise
q1 Hotel Surfers Paradise
Q1 Resort And Spa Gold Coast/Surfers Paradise
Q1
Q1 Resort Spa
Q1 Resort & Spa Aparthotel
Q1 Resort & Spa Surfers Paradise
Q1 Resort & Spa Aparthotel Surfers Paradise

Frequently asked questions

What is the cancellation policy at Q1 Resort & Spa?

Q1 Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Q1 Resort & Spa?

As of 21 June 2024, prices found for a 1-night stay for 2 adults at Q1 Resort & Spa on 23 June 2024 start from AU$300.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Q1 Resort & Spa?

Yep, Q1 Resort & Spa has a free self car park.

Are there any beaches close to Q1 Resort & Spa?

Yep, Q1 Resort & Spa is a short 5-minute walk from Surfers Paradise Beach. Fun beach activities include body boarding.

Is there a spa on site at Q1 Resort & Spa?

Yep, Stephanies Wellness Spa is available for guests. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Q1 Resort & Spa have a pool?

Yep, and guests recommend it! Q1 Resort & Spa has 2 outdoor swimming pools and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Q1 Resort & Spa?

This property features 2 outdoor pools, as well as a jetted bath and a dining area.

What makes Q1 Resort & Spa a romantic place to stay?

1 hot tub and a lounge bar, as well as Jetted bath and private balconies in the guestrooms, help set the scene for a romantic weekend at Q1 Resort & Spa.

Are there hot tubs in the rooms at Q1 Resort & Spa?

No, but there are Jetted bath in the guestrooms.

Does Q1 Resort & Spa serve breakfast?

Yep, full brekkie is offered weekdays between 7:30 AM and 10:30 AM and on weekends between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at Q1 Resort & Spa?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Q1 Resort & Spa?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Q1 Resort & Spa?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Are pets allowed at Q1 Resort & Spa?

No, pets are not allowed.

Q1 Resort & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2294 out of 4058 reviews" "
Rating 8 - Good. 1171 out of 4058 reviews" "
Rating 6 - Okay. 377 out of 4058 reviews" "
Rating 4 - Poor. 126 out of 4058 reviews" "
Rating 2 - Terrible. 90 out of 4058 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ali Nourafshan Ghoncheh

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Blake

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, best location and room was amazing.
Stayed 3 nights in Jun 2024

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious rooms with great views. Perfect location, short walk to the beach. Love that the parking is high enough for a Landcruiser 4wd.
Stayed 1 night in Jun 2024

10/10 Excellent

Marcus

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I loved the layout and size of the property. The cleanness and amzing view along with the pool facilities.
Stayed 2 nights in May 2024

10/10 Excellent

Robyn

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Tracy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing views and everything we needed.
Stayed 3 nights in May 2024

10/10 Excellent

Family Support

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location close to shopping restaurants and beach
Stayed 2 nights in May 2024

10/10 Excellent

Suzanne, Mission Beach

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Antonio

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Well, I liked the stay but I was a little disappointed that on the last day of our stay we didn't get any room service such as per the usual. The bed was not done, the bathrooms was not done nor anything else and we had to use the same old hand and floor towels we used the day before. The airconditionig (Which is very unusual as we stayed in this place nearly everytime we went to the Gold Coast), wasn't working properly to which I made it clear to a room cleaner and a man which was doing some maintenance downstairs and nothing was done in order to rectify the problem. To get warm in the dining room I had to wrap myslef up in order to get warm and the same had to be done when I was going out while letting my wife the use of it. I ended up with a bad cold at the beginning which turned to be a bronchitis and hopefully now that I am in strong antibiotics, it will not turn up into a pneumonia. It was a shocking and very uncomfortable trip driving back home to Tamworth let me tell you. For the first time ever I have to make a complaint about this place and I hope that it will never happen again.
Stayed 3 nights in May 2024

8/10 Good

Yasmin, Marsden

Travelled with family, Travelled with family and small children
Liked: Amenities
The blinds constantly banged which resulted in no one sleeping. The rubbers need to be replaced to stop this issue. Everything else was wonderful as always.
Stayed 2 nights in May 2024