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4.0 out of 5

"The pool was exceptional and unit was spacious and comfortable. " More

By a verified traveller on Wed 11 Oct 2023

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Hotel Description

A family-friendly stay in Gold Coast awaits you at Isle of Palms Resort. Within steps you'll find The Pines Elanora and you'll be within a 20-minute stroll of Palm Beach Pirate Treasure Island Playground. Highlights at this hotel include 2 outdoor swimming pools, 2 spa tubs, and in-room kitchens.

Enjoy the 2 outdoor tennis courts, kids' swimming pool and pool loungers plus access to volleyball. Additionally, you'll find free WiFi in public areas, a conference center, and laundry facilities. There's also free self parking, along with the convenience of car rentals on site.

With a stay at this 4-star Elanora hotel, you'll be 1.6 km (1 mi) from Balter Brewing Company and 2.7 km (1.7 mi) from Currumbin Wildlife Sanctuary.

4 Bedroom Waterfront Townhouse

Bed Count 2 Queen Beds Maximum Occupancy 9 Max

3 Bedroom Deluxe Waterfront

Bed Count 1 Queen Bed Maximum Occupancy 7 Max

4 Bedroom Waterfront Townhouse

Bed Count 2 Queen Beds Maximum Occupancy 9 Max

4 Bedroom Waterfront Villa

Bed Count 2 Queen Beds Maximum Occupancy 9 Max

3 Bedroom Garden Townhouse

Bed Count 1 Queen Bed Maximum Occupancy 7 Max

3 Bedroom Waterfront Townhouse

Bed Count 1 Queen Bed Maximum Occupancy 7 Max

Isle of Palms Resort ratings based on 94 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Isle of Palms Resort

Everyone (35) Couples (6) Family (53)
5 out of 5
The pool was exceptional and unit was spacious and comfortable.

Posted by , from Hamilton on 11 Oct. 2023

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4 out of 5
Staff great, good location, property was functional but a little dated & needs a freshening up.

Posted by on 6 Jul. 2023

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Comment from Hotel Management

6 Jul. 2023 by Management

Dear Glenn,Thank you for your review! We appreciate your compliments about our staff and the convenient location. We have noted your feedback regarding the appearance of our property and will take it into consideration for future improvements. We hope to welcome you back again soon.Best regards,Isle Of Palms Resort

4 out of 5
Awesome place to stay, a bit disappointed the spa was not warm enough to sit in.

Posted by on 10 Jun. 2023

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Comment from Hotel Management

6 Jul. 2023 by Management

Dear Jodie,Thank you for choosing to stay at our hotel/resort and for sharing your feedback. We are delighted to hear that you enjoyed your overall experience with us.Your feedback is valuable to us, and we will look into this matter to ensure that our spa facilities meet the expectations of our guests.Thank you once again for your review, and we hope to have the pleasure of welcoming you back for another enjoyable stay.Best regards,Isle of Palm Resort

4 out of 5

Posted by on 25 Nov. 2022

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4 out of 5
We (4 senior adults) stayed in a villa on the water. We booked a 2 bed but was put into a 3 bed. The 2nd bedroom was small with twin beds. The main bedroom was spacious with a balcony. The villa itself was a bit tired. Carpet was worn & curtains need replacing, the fan in the upstairs bathroom very noisy, but they were really the only problems. The inclusions were excellent, the kitchen had everything we needed. The outside patio area has only minimal covering & we had a week of wet weather so couldn't utilise it as much as we would have liked. The swans were great to watch. Cathy at reception was very helpful & a pleasure to do business with. The Pines shopping centre is next door (an easy walk) & you can bring back the shopping trolleys as there is a pick up area inside the resort. All in all apart from the terrible weather we had a great week here & will definately be back.

Posted by , from Kearneys Spring on 22 Oct. 2022

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5 out of 5
This property was absolutely amazing to stay at, our villa was perfect, the kitchen was not the cleanest when we arrived but it does not take away from the fantastic property. The staff were so friendly and inviting at all encounters we had with them. I am already looking at booking again next year. Extremely happy! 15/10 highly recommend this property.

Posted by on 27 Jul. 2022

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Comment from Hotel Management

28 Jul. 2022 by Management

Thank you for your positive feedback Kuirsty. We hope we can welcome you back to Isle of Palms again soon.

4 out of 5
My wife and I enjoyed a few days of quiet which is what we were after.

Posted by on 28 Mar. 2022

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4 out of 5
Good

Posted by on 23 Aug. 2021

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4 out of 5
Handy location at a reasonable price. Unit is a bit outdated and visitor parks are hard to get a hold of!

Posted by on 26 May 2021

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Comment from Hotel Management

12 Jun. 2021 by Kathy

Thank you for your feedback

5 out of 5

Posted by on 30 Mar. 2021

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Property Features

Isle of Palms Resort offers its guests 2 outdoor swimming pools and 2 spa tubs along with outdoor tennis courts and a children's pool. Public spaces have free WiFi. Business amenities include a business center and meeting rooms. Tour/ticket assistance, barbecue grills, and a vending machine are also featured at the family-friendly Isle of Palms Resort. Self parking is free. This 4-star Gold Coast hotel is smoke free.

  • 26 guestrooms or units
  • Meeting rooms
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Number of living rooms
  • Free WiFi
  • Outdoor tennis courts - 2
  • Kitchen
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Isle of Palms Resort offers 26 accommodations with washers/dryers and DVD players. Rooms open to balconies. Accommodations offer separate sitting areas. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Business-friendly amenities include safes and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Dining room
  • Sitting area
  • Television
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Hair dryer available
  • Safe
  • Telephone
  • Iron and ironing board
  • Ceiling fan

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 9 AM - 4:30 PM
  • Saturday - Sunday: 9 AM - 2 PM
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 2 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 9 AM - 4:30 PM
  • Saturday - Sunday: 9 AM - 2 PM
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 2 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per day.
  • Cribs (infant beds) are available for AUD 40.0 per week.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts major credit cards, Visa, Mastercard, American Express, and JCB International. Cash is not accepted.

  • Cash or credit card deposit required
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 200 per stay
  • A damage deposit of AUD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: AUD 50 (subject to availability)
  • Crib (infant bed) fee: AUD 40.0 per week
  • Rollaway bed fee: AUD 30.0 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Isle Palms Elanora
  • Isle Palms Resort
  • Isle Palms Resort Elanora
  • Isle of Palms Resort Hotel
  • Isle of Palms Resort Elanora
  • Isle of Palms Resort Hotel Elanora
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.