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Novotel Lake Crackenback Resort & Spa

4.5 star property
Family-friendly ski aparthotel with a full-service spa

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Photo gallery for Novotel Lake Crackenback Resort & Spa

Breakfast and dinner served
Breakfast and dinner served
Desk, iron/ironing board, free wired Internet, bed sheets
Desk, iron/ironing board, free wired Internet, bed sheets
Desk, iron/ironing board, free wired Internet, bed sheets
Reviews
9.6

Exceptional

Popular amenities

  • FireplaceFireplaceFireplace
  • SpaSpaSpa
  • KitchenKitchenKitchen
  • Barbecue grillBarbecue grillBarbecue grill
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available

Check out the area

Map
1650 Alpine Way, Crackenback, NSW, 2627
  • Popular LocationLake Crackenback3 min walk
  • Popular LocationSmiggin Holes Ski Resort33 min drive
  • Popular LocationPerisher Ski Resort33 min drive

Room options

View all photos for Apartment, 2 Bedrooms

Desk, iron/ironing board, free wired Internet, bed sheets

Apartment, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Fireplace
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 60 sq m
  • 2 bedrooms
  • 1 bathroom
  • Lake view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom

Apartment, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Fireplace
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 35 sq m
  • 1 bedroom
  • 1 bathroom
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms

Apartment, 3 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Fireplace
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 100 sq m
  • 3 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 1 Queen Bed and 4 Single Beds

Similar properties

Room
Rydges Horizons Snowy Mountains
Pool
Breakfast included
Parking included
Free WiFi
4.2 out of 5, Very good, (845)
The price is AU$189
for 1 night
includes taxes & fees
25 May - 26 May
Rydges Horizons Snowy Mountains

About the area

Crackenback

You can enjoy a flat-screen TV with satellite channels, and each apartment features a washer/dryer, free wired Internet and a fireplace. A kitchen comes equipped with a fridge, a microwave and a dishwasher, and room service is also available. A balcony, a dining area and a sitting area are also available.
View more Aparthotels in CrackenbackOpens in a new window

What's nearby

  • Lake Crackenback - 3 min walk
  • Smiggin Holes Ski Resort - 33 min drive
  • Perisher Ski Resort - 33 min drive
  • Village 8 Express - 35 min drive
  • Mt Perisher Triple Chair - 36 min drive

Getting around

  • Ski Tube Bullocks Flat Terminal Station - 4 min drive
  • Perisher Ski Tube Station - 65 min drive
  • Canberra, ACT (CBR-Canberra Intl.) - 143 min drive

Restaurants

  • Brunelli's Cafe - 35 min drive
  • Lil Orbits - 35 min drive
  • The Pub - 35 min drive
  • Mid Perisher Centre - 40 min drive
  • Jax Bar & Chargrill - 35 min drive

About this property

Entire place

Novotel Lake Crackenback Resort & Spa

Family-friendly ski aparthotel with a full-service spa
During the winter, come for the area's skiing and snow and return in warmer months to enjoy a round of golf at the onsite golf course. Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. For a free ride to the slopes, hop on the mountain aparthotel's complimentary ski shuttle.

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. WiFi and wired Internet are free in public spaces. This luxury aparthotel also offers a health club, outdoor tennis courts, and a sauna. Self parking is free.

This 4.5-star Crackenback aparthotel is smoke free.

  • Deli
  • Ski equipment rentals
  • Conference rooms
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • No smoking on site
  • Coffee shop
  • Dining venue
Novotel Lake Crackenback Resort & Spa offers 25 accommodations with fireplaces and washers/dryers. Rooms open to balconies. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Crackenback aparthotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards.

Spa and Wellness Centre has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy.

Languages

English

Property amenities

Ski

  • Close to a ski area, ski runs and ski lifts
  • Cross-country skiing, downhill skiing and snowboarding nearby
  • Free ski shuttle
  • Ski shuttle nearby
  • Ski equipment hire

Pool/Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Full-service spa
  • Hot stone massages
  • Indoor pool
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa tub
  • Sports massages

Internet

  • Available in the apartment: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Free off-site parking
  • Free ski shuttle

Family friendly

  • Playground

Restaurants on site

  • Alpine Larder
  • Cuisine Restaurant

Kitchen

  • Fridge (full size)
  • Microwave
  • Dishwasher
  • Coffee/tea maker
  • Cookware/dishes/utensils

Dining

  • Daily buffet breakfast available for a fee: AUD 30 per person
  • A coffee shop/cafe
  • A restaurant
  • Limited room service
  • Snack bar/deli

Bedrooms

  • Bed sheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Fireplace
  • Dining room
  • Sitting area

Entertainment

  • Flat-screen TV with satellite service
  • Games room

Outdoor areas

  • Balcony
  • Barbecue
  • Garden
  • Picnic area

Laundry

  • Washer/dryer
  • Laundry service
  • Laundry facilities

Work spaces

  • meeting rooms
  • Business centre
  • Desk

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Local maps
  • Guidebooks/recommendations
  • Iron/ironing board
  • Phone
  • Fireplace in reception
  • Gift shop/newsstand
  • Front desk (limited hours)
  • Corner/local shop
  • Wedding services

Location highlights

  • On the lake
  • On the river
  • Near the boardwalk
  • In the mountains
  • In a national park

Things to do

  • Mountain biking on site
  • Segway hire/tours on site
  • Tennis on site
  • Rowing/canoeing on site
  • Kayaking on site
  • Fishing on site
  • Golf course on site
  • Hiking/biking trails on site
  • Rafting on site
  • Bike hire on site
  • Snowshoeing nearby
  • Sailing nearby
  • Boat tours nearby
  • Ecotours nearby
  • Snowmobiling nearby
  • Mountain climbing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 25 rooms
  • 2 floors
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • No plastic soda bottles

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 30 per person
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property Registration Number 2627

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Novotel Lake Crackenback
Novotel Lake Crackenback Resort
Accor Lake Crackenback Hotel
Jindabyne Novotel
Novotel Lake Crackenback Hotel Crackenback
Novotel Thredbo Village

Frequently asked questions

What is the cancellation policy at Novotel Lake Crackenback Resort & Spa?

Novotel Lake Crackenback Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Novotel Lake Crackenback Resort & Spa?

Yep, Novotel Lake Crackenback Resort & Spa has a free self car park.

Does Novotel Lake Crackenback Resort & Spa have a pool?

Novotel Lake Crackenback Resort & Spa has an indoor pool.

What luxury perks are available at Novotel Lake Crackenback Resort & Spa?

This property features a full-service spa, as well as a fireplace and a dining area.

What makes Novotel Lake Crackenback Resort & Spa a romantic place to stay?

A hot tub and couples spa treatments, as well as fireplaces and private balconies in the guestrooms, help set the scene for a romantic weekend at Novotel Lake Crackenback Resort & Spa.

Does Novotel Lake Crackenback Resort & Spa serve breakfast?

Yeah, buffet brekkie is on offer daily.

Is there a free airport shuttle available at Novotel Lake Crackenback Resort & Spa?

No, Novotel Lake Crackenback Resort & Spa does not offer an airport shuttle service.

Are pets allowed at Novotel Lake Crackenback Resort & Spa?

No, pets are not allowed.

Novotel Lake Crackenback Resort & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 26 out of 32 reviews" "
Rating 8 - Good. 6 out of 32 reviews" "
Rating 6 - Okay. 0 out of 32 reviews" "
Rating 4 - Poor. 0 out of 32 reviews" "
Rating 2 - Terrible. 0 out of 32 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jacqui Murdoch

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed there last year when the kids gave us a couple of nights. Loved it so much we came back again this year for another treat (this time we paid for ourselves!). We love the lake and the walks along the river.
Stayed 3 nights in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Amazing accommodation average service
2 bedrooms lake view apartment was stunning, great activities and facilities, but for the price we paid, I would have expected friendlier service and phone calls to make bookings at hotel facilities returned.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location just beautiful
A fantastic place to stay, so much to do and enjoy, and the Cross Tri atmosphere was amazing.

10/10 Excellent

Mick, T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alpine Awesomeness!
This place is awesome - we were treated like family by the staff! We felt like we were locals and were given all the inside info on where to eat, local rates for hire and deals on tours. Harro's ski hire gave excellent advise and support for us as beginner skiers and helped us make good decisions on whereceas best fir weather and snow each day - even with all our questions we always felt like a valued guest - not a hassle to them at all. Alex at the Larder makes the best coffee in the region - even if you don't stay here - pop in for s coffee here! This holiday was booked for our twenty fifth wedding anniversary - but it will now be our annual holiday spot! excellent work Team Crakenback!
Great day snowshoeing above the resort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable luxury at an affordable cost
We normally stay in Threfbo but was surprised at the atmosphere of this resort. Will stay here again

10/10 Excellent

naaz, p

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in peaceful location
Peaceful and relaxing. It was amazing to have breakfast on the balcony watching ducks in the lake and sunrise

10/10 Excellent

Romano & Jess, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place to Stay, Relax and even Propose!
My now fiancé and I stayed at Lake Crackenback, it was just breath taking from the moment you first get there. I proposed to my now fiancé on the balcony overlooking the lake. We had relaxing hot stone massages in the spa at the resort and enjoyed the views from our room. Great place to stay and will definitely be back again.

8/10 Good

Julie, Newcastle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great comfortable place to stay
Enjoyed the fireplace and fine dining. Easy travel to the snow fields. Lovely day spa facilities and fun activities to undertake if not going up the mountain. Would love to stay again in summer.

10/10 Excellent

Karen, Australia - NSW - Sydney

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Mellisa

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Distinctive; Value: Great deal; Service: Go the extra mile; Cleanliness: Spotless; ski tube close by making it a great place to stay in winter