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Hotel Rialto

3.5 star property
Hotel with a restaurant, near Victoria Harbour

Photo gallery for Hotel Rialto

Superior Room, 1 King Bed
Interior detail
Lobby
Superior Double Room, 2 Queen Beds | Living area
Front of property – evening/night

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View map
653 Pandora Ave., Victoria, BC, V8W 1N8
  • Place, Lower Johnson Street
    ‪1 min walk‬
  • Place, Government Street
    ‪1 min walk‬
  • Place, Chinatown
    ‪3 min walk‬
  • Airport, Victoria, BC (YYJ-Victoria Intl.)
    ‪28 min drive‬

Room options

View all photos for Junior Suite, 1 Queen Bed with Sofa bed

Junior Suite, 1 Queen Bed with Sofa bed

Junior Suite, 1 Queen Bed with Sofa bed

9.2 out of 10
Wonderful
(22 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
HDTV
Pillow-top bed
Premium bedding
Blackout curtains
Private bathroom
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living area

Junior Suite, 1 King Bed

9.6 out of 10
Exceptional
(12 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
HDTV
Pillow-top bed
Premium bedding
Blackout curtains
Private bathroom
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Living area

Superior Room, 1 Queen Bed

9.2 out of 10
Wonderful
(96 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
HDTV
Pillow-top bed
Premium bedding
Blackout curtains
Private bathroom
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, 2 Queen Beds

Superior Double Room, 2 Queen Beds | Living area

Superior Double Room, 2 Queen Beds

9.0 out of 10
Wonderful
(52 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Premium bedding
Pillow-top bed
Blackout curtains
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Living area

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(74 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
HDTV
Pillow-top bed
Premium bedding
Blackout curtains
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Victoria

Hotel Rialto puts you in the heart of Victoria, within a 20-minute stroll of popular places like Victoria Harbour and Victoria Clipper Ferry Terminal. Highlights at this boutique hotel include a restaurant, a bar/lounge and a 24-hour business centre. .The restaurant, The Palms, is open for lunch and dinner. 850 square feet (79 square metres) of event facilities include a meeting room and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, a gym and laundry facilities. There's also the convenience of self parking. .In proximity to this 3.5-property class Downtown Victoria hotel you'll find Butchart Gardens.

What's nearby

  • Lower Johnson Street - 1 min walk - 0.0 km
  • Government Street - 1 min walk - 0.2 km
  • Chinatown - 3 min walk - 0.3 km
  • Bay Centre - 3 min walk - 0.3 km
  • Victoria Conference Centre - 10 min walk - 0.9 km

Getting around

  • Victoria, BC (YYJ-Victoria Intl.) - 25 min drive

Restaurants

  • ‪Tacofino - ‬6 min walk
  • ‪John's Place Restaurant - ‬1 min walk
  • ‪The Vicious Poodle - ‬2 min walk
  • ‪Toratiki - ‬2 min walk
  • ‪Subway - ‬2 min walk

About this property

Hotel Rialto

Hotel with a restaurant, near Victoria Harbour
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and a meeting room.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 850 square feet (79 square metres) and includes conference space. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Rialto. You'll have access to the health club at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Victoria hotel is smoke free.

  • 1 building
  • 56 guestrooms or units
  • 4 levels
  • 850 sq ft of conference space
  • 79 sq. m of conference space
  • Built in 1911
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Rialto offers 56 accommodations with coffee/tea makers and complimentary bathrobes. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium digital channels. Fridges and microwaves are provided. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (CAD 14.50 per day)
  • Street parking available
  • Secured, covered parking on site (CAD 25 per night)
  • Limited number of on-site self parking spaces per unit

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Palms

Things to do

  • Bicycle rentals
  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 850 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1911
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 16 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: CAD 25.00 per night (in/out privileges)
  • Nearby parking fee: CAD 14.50 per day(1312 ft away; open 24 hours)
  • Pet fee: CAD 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 16 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Rialto
Hotel Rialto Victoria
Rialto Hotel
Rialto Victoria
Hotel Rialto Hotel
Hotel Rialto Victoria
Hotel Rialto Hotel Victoria

Frequently asked questions

What is the cancellation policy at Hotel Rialto?

Hotel Rialto offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Rialto?

Yep, Hotel Rialto has a secured covered self car park with in/out privileges for CAD 25.00 per night. A self car park is also available, for a fee. Onsite parking is limited (max 1 space per unit).

What makes Hotel Rialto a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Hotel Rialto.

Is there a free airport shuttle available at Hotel Rialto?

No, Hotel Rialto does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Rialto?

Yep, they've got a lounge bar and an onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Hotel Rialto?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Hotel Rialto Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1728 out of 2475 reviews
Rating 8 - Good. 526 out of 2475 reviews
Rating 6 - Okay. 139 out of 2475 reviews
Rating 4 - Poor. 47 out of 2475 reviews
Rating 2 - Terrible. 35 out of 2475 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Florian

Stayed 1 night in Sep 2025

8/10 Good

Deb

Liked: Cleanliness, staff & service, property conditions & facilities
Room was not made up until 4:30 pm on the first day. Comments about lack of staff which a guest does not want to hear.
Stayed 3 nights in Sep 2025

6/10 Okay

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building, the facilities, and the rooms were all very nice. The staff are very friendly and welcoming. However, there are many street-people in the area on the nearby streets and at night it was a constant party and loud noise outside of our window at the corner of Douglas and Pandora until after 3am. As well the crosswalk signals continually chirp away through all hours of the night like an alarm clock. It is hard to overcome the inconvenience of the noise factor. The hotel even puts foam ear plugs in the drawer of the bedside table for your use. So, while the hotel does everything they can to make your stay enjoyable, the local environment greatly detracts from the experience.
Stayed 1 night in Sep 2025

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable room and beds. Staff was very helpful. View was non existent….. actually looking into another room..
Stayed 3 nights in Sep 2025

10/10 Excellent

Avaleigh

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly helpful front desk.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Amenities
Comfortable, clean and a great area.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

6/10 Okay

William

Business traveller, Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
A one cup coffee maker would be great, not everyone likes espresso. Overall the room was comfortable and clean but certainly not worth the rate charged.
Stayed 1 night in Sep 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accessible to downtown.
Stayed 3 nights in Sep 2025

10/10 Excellent

Julia

Stayed 3 nights in Sep 2025

6/10 Okay

Samantha, Gig harbor

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Genuinely everything about the experience was great and I loved coming here but Arlene small older lady who works at the front desk was extremely rude and dismissive during check out and it was clear she was not having a good day.. everyone else was wonderful. It’s highly unnecessary to farewell someone with such a demeanor.
Stayed 2 nights in Sep 2025

8/10 Good

Charles

Stayed 5 nights in Sep 2025

10/10 Excellent

Carolann

Stayed 1 night in Sep 2025

10/10 Excellent

Sue

Lovely Hotel

The area around this hotel is not the best, homeless folk and lots of sirens and noise.
Stayed 2 nights in Sep 2025

10/10 Excellent

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always very clean. Exceptional customer service. Very convenient location.
Stayed 1 night in Sep 2025

8/10 Good

shayne

Liked: Cleanliness, staff & service, property conditions & facilities
Ok place to stay good location but there is no parking.
Stayed 1 night in Sep 2025

8/10 Good

Lakotah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to check out downtown Victoria. The rooms were clean and tidy, beds comfortable. When having a concern with my original room, the staff did not hesitate to address my concerns and upgraded my stay, which was very kind of them.
Stayed 3 nights in Sep 2025

6/10 Okay

Phong

Travelled with family
Liked: Staff & service
Just in the center of everything.
Stayed 3 nights in Sep 2025

10/10 Excellent

Hina

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and staff were lovely. The restaurant attached was also good.
Stayed 3 nights in Jul 2025

10/10 Excellent

Tamala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I know it’s a separate business but the bar was very rude
Stayed 2 nights in Sep 2025

6/10 Okay

Richard

Stayed 1 night in Sep 2025

10/10 Excellent

Lori, North Vancouver

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Convenient location downtown, an easy walk to the waterfront, shopping, and restaurants. Front desk staff were great, really helpful. The hotel is older but nicely updated. Our third-floor room overlooked City Hall across Pandora. Large fridge, desk, dresser, armoire - quite spacious. The Lavazza machine was a nice touch and could deliver hot water, but wasn't a fan of the plastic espresso capsules. L'Occitane products were great, and appreciated that they weren't single-use. Carpet could have been a bit cleaner, and there were a few minor maintenance issues in the bathroom that should be addressed. On arrival we were able to pull into the loading area on Pandora (one-way) and unload, before moving to the hotel's secure garage in a separate building on the other side of Douglas a half block away. It was fairly quick and painless, and that's what you get for a historic downtown hotel. The self-park option was just over $26.
Stayed 2 nights in Sep 2025

10/10 Excellent

Maria Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks for the great stay. I forgot to mention the shampoo attached on shower wall got off the shower wall by itself.
Stayed 2 nights in Aug 2025