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4.0 out of 5

"Centrally located, safe. Convenient to many attractions. " More

By a verified traveller on Sat 25 Jan 2020

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Hotel Description

Pinnacle Hotel Harbourfront puts you in the heart of Vancouver, within steps of popular attractions like Vancouver Waterfront and United States Consulate. Highlights at this hotel include in-room free WiFi, free Internet, and LCD TVs.

All 442 rooms feature sitting areas, digital TV, and coffee/tea makers. In-room dining is easy with amenities like refrigerators and room service. Nice touches to enhance your stay include designer toiletries and premium bedding. Free local calls, free bottled water, and safes are also available.

The bistro, p2b bistro and bar, is open for breakfast, lunch, and dinner. The hotel's own bar/lounge is a nice place to enjoy a drink. Enjoy the indoor swimming pool and fitness center as well as access to free bike rentals. 24004 square feet (2230 square meters) of event facilities include conference space, and other business amenities include a business center. Added amenities include free WiFi in public areas and coffee/tea in a common area. Each morning full breakfast is served between 6:30 AM and 11 AM. There's also the convenience of valet parking.

Attractions within a 10-minute walk of this 4-star Coal Harbour hotel include Robson Street and Canada Place.

City Room, 1 King Bed (Cityside)

Bed Count 1 King Bed Maximum Occupancy 4 Max
AU$112* Per night/room 4 Dec. - 5 Dec.

City Room, 2 Double Beds, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Partial Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Patio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Pinnacle Hotel Harbourfront ratings based on 8 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Pinnacle Hotel Harbourfront

Everyone (6) Couples (1) Family (1)
4 out of 5
Centrally located, safe. Convenient to many attractions.

Posted by on 25 Jan. 2020

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4 out of 5
Great location for cruise ship port lots of restaurants and shops close by Rooms are a bit dated Staff were ver helpful

Posted by on 31 Jul. 2019

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3 out of 5

Posted by on 10 Jan. 2019

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2 out of 5
Not good value for money paid cardboard cups no decent mugs in room only two milks expensive room again poor value. Wait to use lifts all the time would not revvommend

Posted by , from Gundsgai on 24 Sep. 2018

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Comment from Hotel Management

24 Sep. 2018 by Nakul

Dear Guest, Thank you for staying with us, and for taking the time to fill out our survey. We appreciate your valuable feedback, and we take our guests comments and concerns seriously. We are disappointed to hear that your stay with us did not meet your expectations. We will be passing along your feedback to our management team to make sure any issues are resolved. Thank you, Nakul Hegde Assistant Front Office Manager.

5 out of 5
Great location, facilities, staff. Great wi-fi. Room very hot, air conditioning very noisey. Slept with the window open to be cool enough but that is noisey too from traffic and car alarms. ‘Someone” from management should sit on our toilet and look at the sink rim under the granite top. From the top everything looks lovely and clean, from down under it’s gross.

Posted by , from Australia on 14 Sep. 2018

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4 out of 5

Waterfront in a few minutes walk.

Fine hotel with a good breakfast service. When you’re in Vancouver rent a bike a go see it by bike. The bell boys will be glad to arrange that for you.

Posted by on 1 May 2018

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Comment from Hotel Management

20 May 2018 by .

Dear Guest, Thank you for staying with us and taking the time to post your review, we appreciate your feedback. We hope we will have the opportunity to welcome you back in the future. Warm Regards, Ciara Murphy Assistant Front Office Manager

5 out of 5

Vancouver stay over

Pros: friendliness and cleanliness of the hotel and the Location all top notch.
Cons: The upgrade of the beds at least there should be a minimum of one queen bed in a room
Location: as before , location is perfect
Very nice hotel at excellent location. We booked harbour front room , but view from the rooms get for 50 % obstructed by surrounding buildings but still the view is great. The biggest negative is that a double bed is just not big enough for two adults this is a absolute no go for a next visit.

Posted by , from Australia on 3 Jan. 2018

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Comment from Hotel Management

30 Jan. 2018 by .

Dear Guests, Thank you for staying with us and taking the time to provide us with your valuable feedback. We are sorry to hear that you did not find the beds to be comfortable during your stay but are glad you enjoyed the location and views. We do hope we will have the opportunity to welcome you back in the future. Warm Regards, Ciara Murphy Assistant Front Office Manager

5 out of 5

Comfortable room, with a nice bed.

Close to canada place and excellent facilities. Had dinner in the lobby which was very good. The room was clean and the bed was comfortable. Only small thing was the temperamental lifts.

Posted by , from Auckland on 3 Dec. 2017

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About the Pinnacle Hotel Harbourfront

Location 1133 Hastings St W, Vancouver, BC V6E3T3

Property Features

Pinnacle Hotel Harbourfront offers its guests an indoor pool, a fitness center, and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business center. Event space at this hotel measures 24004 square feet (2230 square meters) and includes conference space. A terrace, tour/ticket assistance, and multilingual staff are also featured at the eco-friendly Pinnacle Hotel Harbourfront. For a fee, parking is available. This 4-star Vancouver hotel is smoke free.

  • 1 building
  • 442 guestrooms or units
  • 19 levels
  • 24004 sq ft of conference space
  • 2230 sq m of conference space
  • Built in 1975
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Vancouver Intl. Airport (YVR) (14.7 km / 9.2 mi)
  • Train station: Vancouver Waterfront Station (0.8 km / 0.5 mi)
  • Metro station: Burrard Station (0.5 km / 0.3 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Pinnacle Hotel Harbourfront offers 442 accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Beds feature premium bedding. 37-inch LCD televisions come with premium digital channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Sitting area
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 11 AM.

P2b bistro and bar - This bistro serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 19

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: CAD 35.00 per accommodation, per stay
  • Maximum 2 per room
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-out is available.

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 2
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Masks are compulsory at the property

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 14 and CAD 31 per person (approximately)
  • Self parking fee: CAD 29 per night
  • Valet parking fee: CAD 35 per night (in/out privileges)
  • Nearby parking fee: CAD 35 per night
  • Pet fee: CAD 35.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Harbourside Hotel Vancouver
  • Renaissance Harbourside
  • Renaissance Harbourside Hotel
  • Renaissance Harbourside Hotel Vancouver
  • Renaissance Hotel Harbourside
  • Renaissance Vancouver Harbourside
  • Pinnacle Hotel Harbourfront Vancouver
  • Renaissance Vancouver Hotel Harbourside
  • Vancouver Harbourside
  • Vancouver Hotel Harbourside
  • Pinnacle Hotel Vancouver Harbourfront
  • Pinnacle Hotel Harbourfront
  • Pinnacle Vancouver Harbourfront
  • Pinnacle Harbourfront
  • Renaissance Vancouver
  • Vancouver Renaissance
  • Pinnacle Harbourfront Vancouver
  • Pinnacle Harbourfront
  • Pinnacle Hotel Harbourfront Hotel
  • Pinnacle Hotel Harbourfront Vancouver
  • Pinnacle Hotel Harbourfront Hotel Vancouver

You should know

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.