The Sutton Place Hotel - Vancouver Deals & Reviews (Vancouver, CAN)

Beginning of main content

Vancouver •1 Room

See all hotels

Vancouver • 1 Room

Book online or call 1800 796 370 Phone Number

Wotif.com
Hotels
Canada
British Columbia
Vancouver Hotels
The Sutton Place Hotel - Vancouver, Vancouver, current page

See More Photos

4.3 out of 5

Excellent!

See all 3 Wotif Reviews

"It was central, a real plus. We might have expected complimentary wiifi given the rate we paid. " More

By a verified traveller on Wed 02 Oct 2019

Points Of Interest

View all on Map

Check-in

Check-out

Hotel Description

A luxury stay in the heart of Vancouver awaits you at The Sutton Place Hotel - Vancouver. Within steps you'll find popular attractions like Robson Street and Robson Square. Highlights at this romantic hotel include a full-service spa, a restaurant, and an indoor swimming pool.

You can enjoy LCD TVs with cable channels, and all 397 soundproofed rooms feature free wired Internet, coffee/tea makers, and in-room massages. Premium linens invite a comfortable night's sleep, and you'll find nice touches like bathrobes and designer toiletries. Minibars, safes, and phones are also available. Housekeeping is available on request.

A day of pampering at Vida Spa can include massages along with access to the sauna. The restaurant, Boulevard Kitchen, is open for dinner. Gerard Lounge is the hotel's own bar. 1 square feet (0 square meters) of event facilities include conference space, and other business amenities include limo/town car service. Additionally, you'll find free WiFi in public areas, a fitness center, and a coffee shop/café. There's also the convenience of self parking.

Attractions within a short walk of this 4.5-star Downtown Vancouver hotel include Granville Street and Vancouver Art Gallery.

Room, 1 King Bed (Sutton)

Bed Count 1 King Bed Maximum Occupancy 2 Max

AU$159* Per night/room 17 May - 18 May

Grand Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds (Sutton)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

The Sutton Place Hotel - Vancouver ratings based on 3 Verified Reviews

Review Summary

4.3 out of 5 4.5 out of 5.0

Room cleanliness 5.0 out of 5.0

Service & staff 4.5 out of 5.0

Room comfort 0.0 out of 5.0

Hotel condition 4.5 out of 5.0

Guest reviews for The Sutton Place Hotel - Vancouver

4 out of 5

It was central, a real plus. We might have expected complimentary wiifi given the rate we paid.

Posted by a verified traveller on 2 Oct. 2019

Was this review helpful to you?

4 out of 5

Had to pay for wifi. Unbelievable that at the price of the hotel per night they charge for wifi. Other than that. Nice stay.

Posted by Rob on 4 Aug. 2019

Was this review helpful to you?

5 out of 5

Beautifully presented rooms and foyer. Staff professional and very helpful. Well located.

Posted by a verified traveller on 15 May 2019

Was this review helpful to you?

About the The Sutton Place Hotel - Vancouver

Location 845 Burrard St, Vancouver, BC V6Z2K6

Property Features

The Sutton Place Hotel - Vancouver offers its guests a full-service spa, an indoor pool, and a fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a meeting room and limo/town car service. Event space at this hotel measures 1 square feet (0 square meters) and includes conference space. Spa services, tour/ticket assistance, and multilingual staff are also featured at the luxury The Sutton Place Hotel - Vancouver. For a fee, parking is available. This 4.5-star Vancouver hotel is smoke free.

397 guestrooms or units
21 levels
2 buildings
1 sq ft of conference space
0 sq m of conference space
Built in 1986
Dining venue
Bar or lounge
Coffee shop
Charging station for electric cars
Conference space
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-out
Staff is multilingual
Storage area for luggage
Car service
Tour and ticket information
Concierge
Gift shop
Newspapers in lobby (free)
Bellhop
Elevator
No smoking on site

Internet

Available in all rooms: Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

Airport: Vancouver International Airport (YVR) (13.6 km / 8.4 mi)
Train station: Vancouver Waterfront Station (1.1 km / 0.7 mi)
Metro station: Burrard Station (0.5 km / 0.3 mi)
Parking: Self parking available for a surcharge

Room Amenities

The Sutton Place Hotel - Vancouver offers 397 accommodations with minibars and safes. Beds feature premium bedding. 42-inch LCD televisions come with cable channels and pay movies. Bathrooms include bathrobes and designer toiletries. This Vancouver hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves, in-room massages, and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Minibar
HD television
Cable channels
Movies for purchase
Microwave available
Coffee maker
Luxury bedding
Hypo-allergenic bedding
Cribs (free)
Housekeeping (on request)
Massage in room (surcharge)
Hair dryer available
Safe
Bathrobes
Designer toiletries
Telephone
Iron and ironing board
Desk
Sound-insulated rooms
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available

Food & Drink

Boulevard Kitchen - This restaurant serves dinner only. Guests can enjoy drinks at the bar.

Gerard Lounge - Onsite bar. Open daily.

News Cafe - Onsite coffee shop. Open daily.

Spa Services

Sauna in spa
Massages

Hotel Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age is: 19
Check-in time ends at anytime

Special check-in instructions:

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

Check-out by noon

Payment types

Children and extra beds

Children are welcome.
Free cribs (infant beds)!

Pet Policy

Pets: CAD 40 per accommodation, per stay, plus a deposit of CAD 40.00 per stay
Food and water bowls are available
Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Enhanced food service safety measures are in place.

Parking height restrictions apply
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards not accepted
Staffed front desk
LGBTQIA friendly
Property is cleaned with disinfectant
Staff wear personal protective equipment
Protective clothing is available for guests
Masks are available for guests
Gloves are available for guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Property confirms they are implementing enhanced cleaning measures
No gap period between guests' stays
Staff temperature checks are conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Masks are compulsory at the property
Contactless food service / room service is available
Reservation might be required for some facilities on site
Mobile key entry is not available
Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Self parking fee: CAD 48.00 per night (in/out privileges)
Pet deposit: CAD 40.00 per stay
Pet fee: CAD 40 per accommodation, per stay
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

Hotel Sutton Place
Hotel Sutton Place Vancouver
The Sutton Vancouver Vancouver
Sutton Place Hotel
Sutton Place Hotel Vancouver
Sutton Place Vancouver
Sutton Place Vancouver Hotel
Vancouver Hotel Sutton Place
Vancouver Sutton Place
Vancouver Sutton Place Hotel
The Sutton Place Hotel - Vancouver Hotel
The Sutton Place Hotel - Vancouver Vancouver
The Sutton Place Hotel - Vancouver Hotel Vancouver

You should know

Pool access available from 7:00 AM to 11:00 PM.
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Destinations For You

- hti

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.

The Sutton Place Hotel - Vancouver