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4.0 out of 5

"Great rooms only there for one night but would definitely come again " More

By a verified traveller on Sun 05 Jan 2020

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Hotel Description

Fairmont Waterfront puts you in the heart of Vancouver, connected to the convention center and within steps of popular attractions like Vancouver Waterfront and Canada Place. Highlights at this luxury hotel include a restaurant, an outdoor swimming pool, and a health club.

All 489 soundproofed rooms feature flat-screen TVs with satellite channels, and you can enjoy WiFi, wired Internet, and in-room childcare. Dining in is an option with 24-hour room service, and minibars provide refreshments. Nice touches to enhance your stay include bathrobes and designer toiletries, while pillowtop beds and premium bedding invite a good night's rest. Coffee/tea makers, down comforters, and safes are also available.

The restaurant, ARC, serves local cuisine and is open for breakfast, brunch, lunch, and dinner. ARC Bar is the hotel's own bar, serving drinks along with light fare. Enjoy the fitness center and pool loungers. Business travelers can take advantage of a 24-hour business center and limo/town car service. Added amenities include WiFi in public areas, laundry facilities, and ski storage. Full breakfast is available on weekdays between 9:00 AM and 11:00 AM and on weekends between 9:00 AM and 1:00 PM. There's also valet parking, along with the convenience of car rentals on site.

Attractions within a short walk of this 4.5-star Coal Harbour hotel include Vancouver Convention Centre and Granville Street.

Fairmont City View Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
AU$331* Per night/room 11 May - 12 May

Harbor View Suite, 1 King Bed with Sofa Bed

Bed Count 1 King Bed Maximum Occupancy 6 Max

West Coast Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Signature Harbor and Stanley Park View Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Signature Harbor and Stanley Park View Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Signature Harbor and Stanley Park View Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Fairmont Waterfront ratings based on 4 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Fairmont Waterfront

Everyone (2) Couples (1) Family (1)
4 out of 5
Great rooms only there for one night but would definitely come again

Posted by on 5 Jan. 2020

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Comment from Hotel Management

7 Jan. 2020 by Aurelie Stoeckel

Thank you for letting us know how much you enjoyed your recent stay at Fairmont Waterfront and we look forward to welcoming you back again! Sincerely, Aurelie Stoeckel Guest Experience Manager

2 out of 5
Property in fantastic position but very tired ,old compared to others internationally. Very very expensive and room was dissapointing for price. Beware of all added extra charges when you travel here.

Posted by on 1 Jun. 2019

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Comment from Hotel Management

11 Jun. 2019 by Aurelie Stoeckel

Please allow me to express my sincerest apologies for the less than excellent experience. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us and we greatly appreciate that you shared your constructive feedback. We hope for another chance to serve you in the near future and prove our commitment to excellence. Sincerely, Aurelie Stoeckel Guest Experience Manager

5 out of 5
Stayed here for a week and loved every minute of it. Perfect location close to all major attractions and shuttles to out of town attractions. Waterfront station, gastown and a myriad of cafes restaurants bars shopping venues are within walking distance. Hotel staff are lovely and extremely accommodating. Given I had a few hours after I checked out until my flight they provided me with access to the health centre to have a shower and freshen up before my flight which was brilliant. Concierge was really helpful in making bookings and the arc restaurant and staff there are amazing. So helpful, polite and great service. Only negative for me was the bath. Bath curtains were mouldy and it is clear the tub could use some freshening up. All in all this was a positive experience at an amazing hotel and I will definitely stay here again.

Posted by , from Melbourne on 6 Jan. 2019

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Comment from Hotel Management

10 Jan. 2019 by Aurelie Stoeckel

Thank you very much for sharing such a great and detailed review regarding your recent stay at Fairmont Waterfront. I am absolutely thrilled to know that you are so pleased with your experience and that our staff went above and beyond to deliver such an outstanding service. Your honest feedback about the bathroom is sincerely appreciated and will definitely help us improve where needed. We hope to have another opportunity to provide you with an amazing stay! Sincerely, Aurelie Stoeckel Guest Experience Manager

5 out of 5
Excellent waterfront view and very friendly staff. Services and room qualities are tops ! Thank you, will come back again next time :)

Posted by on 29 Aug. 2018

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Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Fairmont Waterfront offers its guests an outdoor pool and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee. Business amenities include a 24-hour business center and limo/town car service. There are 14 meeting rooms available. A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury Fairmont Waterfront. Parking is available for a fee. This 4.5-star Vancouver hotel is smoke free.

  • 489 guestrooms or units
  • 23 levels
  • Built in 1991
  • Dining venue
  • Bar or lounge
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Ski equipment storage
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Vancouver International Airport (YVR) (14.4 km / 8.9 mi)
  • Train station: Vancouver Waterfront Station (0.4 km / 0.2 mi)
  • Metro station: Waterfront Metro Station (0.4 km / 0.3 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Fairmont Waterfront offers 489 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. 47-inch flat-screen televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and hair dryers. This Vancouver hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 9:00 AM to 11:00 AM and on weekends from 9:00 AM to 1:00 PM.

ARC - Overlooking the ocean, this restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

ARC Bar - This bar specializes in local cuisine and serves light fare only. Open daily.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 3:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: CAD 35 per accommodation, per night
  • Maximum 2 per room
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Reservation might be required for some facilities on site
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: CAD 35 per person (approximately)
  • Fee for in-room wireless Internet: CAD 13.95 per night (rates may vary)
  • Fee for in-room wired Internet: CAD 13.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: CAD 13.95 per 24-hour period (rates may vary)
  • Self parking fee: CAD 56 per night (in/out privileges)
  • Valet parking fee: CAD 56 per night (in/out privileges)
  • Pet fee: CAD 35 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fairmont Waterfront
  • Fairmont Waterfront Hotel
  • Fairmont Waterfront Hotel Vancouver
  • Fairmont Waterfront Vancouver
  • Waterfront Fairmont
  • Fairmont Waterfront Hotel
  • Hotel Fairmont Waterfront Vancouver
  • Hotel Fairmont Waterfront
  • Fairmont Waterfront Hotel Vancouver
  • Fairmont Waterfront Vancouver
  • Vancouver Fairmont Waterfront Hotel
  • The Fairmont Waterfront
  • Fairmont Waterfront Hotel
  • Fairmont Waterfront Vancouver
  • Fairmont Waterfront Hotel Vancouver

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

  • UNESCO Sustainable Tourism Pledge
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.