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5.0 out of 5

"The view was magnificent! The beds were very comfortable. " More

By a verified traveller on Thu 09 Jan 2020

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Hotel Description

Pan Pacific Vancouver puts you in the heart of Vancouver, connected to the convention center and within steps of popular attractions like Vancouver Waterfront and Canada Place. Highlights at this luxury hotel include 3 restaurants, a full-service spa, and an outdoor swimming pool.

You can enjoy LCD TVs with cable channels, and all 503 rooms feature WiFi, wired Internet, and coffee/tea makers. Minibars provide refreshments, and 24-hour room service is also available. Nice touches to enhance your stay include bathrobes and designer toiletries, while pillowtop beds and premium bedding invite a good night's rest. Down comforters, safes, and hair dryers are also available.

A relaxing visit to Spa Utopia can include deep-tissue massages, hot stone massages, and aromatherapy along with access to the mud bath and spa tub. Oceans 999 is open for breakfast, brunch, and lunch. At the hotel's own bar/lounge, you can stop for a drink. Enjoy the fitness center and spa tub. Business amenities include conference space, a business center, and limo/town car service. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and laundry facilities. Each morning cooked-to-order breakfast is served between 8:00 AM and 11:00 AM. There's also the convenience of valet parking.

Attractions within a short walk of this 4.5-star Coal Harbour hotel include Granville Street and Vancouver Convention Centre.

Deluxe Double Room, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max
AU$222* Per night/room 30 Oct. - 31 Oct.

Deluxe Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Panoramic Room, Harbour View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Pacific Club, Deluxe Room, 1 King Bed, Harbour View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Pacific Club, Suite, 1 King Bed with Sofa bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Pan Pacific Vancouver ratings based on 5 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Pan Pacific Vancouver

Everyone (3) Family (1)
5 out of 5
The view was magnificent! The beds were very comfortable.

Posted by on 9 Jan. 2020

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Comment from Hotel Management

10 Jan. 2020 by Pan Pacific Vancouver

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Posted by on 13 May 2019

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Comment from Hotel Management

13 May 2019 by Pan Pacific Vancouver

Thank you for posting a five star rating of your recent stay at the Pan Pacific Vancouver.

5 out of 5
Great location, great views and excellent room service.

Posted by on 13 Feb. 2019

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Comment from Hotel Management

14 Feb. 2019 by Pan Pacific Vancouver

Thank you for posting a review of your recent stay at the Pan Pacific Vancouver. We were pleased to read you enjoyed your stay with us and your in room dining experience exceeded your expectations. We look forward in welcoming you back to the Pan Pacific Vancouver.

5 out of 5
Lovely hotel, close to city and harbour Beautiful views Luxurious beds and nice bathroom Delicious breakfast (Except coffee is not as good as in Australia anywhere we went!)

Posted by , from Gold Coast, Australia on 29 Aug. 2018

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Comment from Hotel Management

29 Aug. 2018 by Pan Pacific Vancouver

Thank you for taking the time to post a review of your recent stay at the Pan Pacific Vancouver. We were pleased to read you enjoyed the views, comforts of your accommodation and your dining experience. Your feedback has been shared with our Restaurant Manager with regards to the quality of our coffee. Should your travel plans have you returning to Vancouver. we look forward in welcoming you back to the Pan Pacific Vancouver.

5 out of 5

Outstanding!

One of the best hotels I’ve ever stayed in. Absolutely outstanding staff, beautiful room with every luxury you could need. Excellent location with a beautiful view.

Posted by , from melbourne on 20 Dec. 2017

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Comment from Hotel Management

21 Dec. 2017 by Reservations Dept.

Thank you so much for the kind review. We're glad everything went well and do hope to see you again in the future!

About the Pan Pacific Vancouver

Location 999 Canada Pl, Vancouver, BC V6C3B5

Property Features

Pan Pacific Vancouver offers its guests a full-service spa, an outdoor pool, and a spa tub. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and limo/town car service. A fitness center, spa services, and a terrace are also featured at the luxury Pan Pacific Vancouver. For a fee, parking is available. This 4.5-star Vancouver hotel is smoke free.

  • 1 building
  • 503 guestrooms or units
  • 23 levels
  • 3 dining venues
  • Built in 1986
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi , Wired Internet access - surcharge

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Vancouver Intl. Airport (YVR) (15.2 km / 9.4 mi)
  • Train station: Vancouver Waterfront Station (1 km / 0.6 mi)
  • Metro station: Waterfront Metro Station (0.4 km / 0.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Pan Pacific Vancouver offers 503 accommodations with minibars and safes. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. 55-inch LCD televisions come with cable channels and pay movies. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Movies for purchase
  • Coffee maker
  • Frette Italian linens
  • Hypo-allergenic bedding
  • Down blanket
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 8:00 AM to 11:00 AM.

Pan Pacific Vancouver has 3 restaurants serving breakfast, lunch, and dinner.

Five Sails - Onsite fine-dining restaurant.

Late night fare is available from 24-hour room service.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 10
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Mud bath in spa
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 0
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Steam room in spa
  • Thai massage

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 19
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.

Pet Policy

  • Pets: CAD 40 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place and staff at the property wear personal protective equipment.Each guestroom is kept vacant for a minimum of 72 hours between bookings.

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 3
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 72 hours
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 20 and CAD 40 per person (approximately)
  • Fee for in-room wireless Internet: CAD 5.95 per night (rates may vary)
  • Fee for in-room wired Internet: CAD 5.95 per night (rates may vary)
  • Fee for wired Internet in public areas: CAD 5.95 per night (rates may vary)
  • Self parking fee: CAD 50 per night (in/out privileges)
  • Valet parking fee: CAD 56 per night (in/out privileges)
  • Pet fee: CAD 40 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pacific Pan
  • Pacific Vancouver
  • Pan Pacific Hotel
  • Pan Pacific Hotel Vancouver
  • Pan Pacific Vancouver
  • Pan Vancouver
  • Vancouver Pacific
  • Vancouver Pan Pacific
  • Pan Pacific Vancouver Hotel Vancouver
  • Pan Pacific Vancouver Hotel
  • Pan Pacific
  • Pan Pacific Vancouver Hotel
  • Pan Pacific Vancouver Vancouver
  • Pan Pacific Vancouver Hotel Vancouver

You should know

  • Pool access available from 6 AM to 11 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free WiFi in public areas is limited to 2 hours per day.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.