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4.9 out of 5

"Very happy with this place. Nice place and restaurant around. Luxury " More

By a verified traveller on Thu 22 Aug 2019

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Hotel Description

A luxury stay in the heart of Vancouver awaits you at La Grande Residence Vancouver at The Sutton Place Hotel. Within steps you'll find popular attractions like Robson Street and Robson Square. Highlights at this romantic hotel include 2 restaurants, a full-service spa, and an indoor swimming pool.

Flat-screen TVs with cable channels are featured in all 164 soundproofed rooms, and you can enjoy free wired Internet, living rooms, and dining areas. Kitchens come with refrigerators, microwaves, and stovetops, making in-room dining convenient. Nice touches to enhance your stay include bathrobes and free toiletries, while premium linens invite a good night's rest. Additionally, coffee/tea makers, in-room childcare, and free newspapers are available. Housekeeping is available on request.

A day of pampering at Vida Spa can include massages along with access to the sauna. The fine-dining restaurant, Boulevard, serves seafood and is open for breakfast, brunch, lunch, and dinner. Gerald Lounge is the hotel's own cocktail bar, serving drinks along with light fare. Enjoy the fitness center, spa tub, and sauna. Business travelers can take advantage of conference space and a business center. Plus you'll find free WiFi in public areas, a coffee shop/café, and a snack bar/deli. There's also self parking, along with the convenience of car rentals on site.

Attractions within a short walk of this 4.5-star West End hotel include Granville Street and St. Paul's Hospital.

Two Bedroom Sutton Suite

Bed Count 1 King Bed Maximum Occupancy 6 Max

One Bedroom Sutton Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Deluxe Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

La Grande Residence Vancouver at The Sutton Place Hotel ratings based on 7 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for La Grande Residence Vancouver at The Sutton Place Hotel

Everyone (6) Family (1)
5 out of 5
Very happy with this place. Nice place and restaurant around. Luxury

Posted by on 22 Aug. 2019

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5 out of 5
Fantastic place I would go back in a heartbeat beautiful property and wonderful staff.

Posted by on 17 Jan. 2019

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5 out of 5

Beautiful Hotel wonderful staff

Pros: Great location. Beautiful hotel.
Cons: They could provide wi-fi in rooms as the lobby was always very busy because it was quite expensive to have in your room.
Location: Great location close to shops and restaurants and walking distance to the harbor and Stanley Park.
We recently stayed at this hotel and it was amazing. We were fortunate to get a free upgrade on our room, and the room was huge. Very comfortable for a family. The staff were very helpful with all recommendations for the area. The Hotel was in a great location, with restaurants and shops all in walking distance.

Posted by , from Brisbane on 26 Sep. 2017

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5 out of 5

Centrally located hotel with good facilities.

Liked the location - Vancouver is a great city and this place is easy access to everywhere. There is not much, if anything, that needs to be changed. No complaints.

Posted by on 25 Jul. 2017

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4 out of 5

Quite a nice stay

Pros: Nice room, bar/restaurant, location.
Cons: Service from staff was a little hit and miss.
Location: Central to everything.
we stayed in a one-bedroom suite in the residence wing of the hotel. The room was large and well furnished and had been upgraded relatively recently. Location is good - about a 10 minute stroll to the waterfront and half that to the key shopping areas. It is a VERY busy hotel during check-in and the foyer gets quite packed. The restaurant / bar is nice and there are some very nice beers available during happy hour (which is actually 3 hours long). Vancouver seemed a little "impersonal" to us during this stay, like it had changed quite a bit from the very friendly place I remember. This hotel kind of had that same feel - polite and functional but a little impersonal. Overall, don't let that put you off. Rooms are nice and location is very good. I would stay here again.

Posted by on 22 Jul. 2017

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5 out of 5

Excellent family stay

We stayed 3 nights in a 2 bedroom apartment which was very spacious, comfortable and clean. The staff were friendly and helpful. We were busy with sightseeing so we didn't use the swimming pool but it looked clean and well maintained. It was convenient to have a small shop in the foyer and there was a good-sized grocery store next door.

Posted by , from Australia on 27 Sep. 2016

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5 out of 5
Great room for a family. Fantastic location. I would recommend this hotel to friends.

Posted by on 19 Jan. 2016

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About the La Grande Residence Vancouver at The Sutton Place Hotel

Location 855 Burrard St, Vancouver, BC V6Z2K7

Property Features

La Grande Residence Vancouver at The Sutton Place Hotel offers its guests a full-service spa, an indoor pool, and a spa tub. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a business center on site. A fitness center, a sauna, and multilingual staff are also featured at the luxury La Grande Residence Vancouver at The Sutton Place Hotel. Parking is available for a fee. This 4.5-star Vancouver hotel is smoke free.

  • 164 guestrooms or units
  • 18 levels
  • 2 dining venues
  • Bar or lounge
  • Coffee shop
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Gift shop
  • Newspapers for purchase
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Vancouver International Airport (YVR) (13.5 km / 8.4 mi)
  • Train station: Vancouver Waterfront Station (1.2 km / 0.7 mi)
  • Metro station: Burrard Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

La Grande Residence Vancouver at The Sutton Place Hotel offers 164 accommodations with laptop-compatible safes and complimentary newspapers. Accommodations offer separate living rooms. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Accommodations at this 4.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. This Vancouver hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

  • In-room kitchen
  • Dining room
  • Living room
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (on request)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Gerald Lounge - This cocktail bar serves light fare only.

La Boulangerie Bakery - This café serves light fare only. Open daily.

Boulevard - This fine-dining restaurant specializes in seafood and serves breakfast, brunch, lunch, and dinner. Happy hour is offered. Open select days.

Spa Services

  • Sauna in spa
  • Massages
  • Steam room in spa

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 19
  • Check-in time ends at 5:00 AM

Special check-in instructions:

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: CAD 40 per pet, per stay
  • Food and water bowls are available

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-out is available. Enhanced food service safety measures are in place.

  • No rollaway/extra beds available
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: CAD 48.00 per night (in/out privileges)
  • Pet fee: CAD 40 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grande Residence Sutton Place
  • Grande Residence Sutton Place Hotel
  • Grande Vancouver At The Sutton
  • Grande Residence Vancouver Sutton Place Hotel
  • Sutton Place Grande Residence Vancouver
  • Sutton Place Residence
  • Sutton Place Residence Vancouver
  • La Grande Residence Vancouver at The Sutton Place Hotel Hotel

You should know

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.