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Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG

2.5 star property
Hotel connected to a shopping centre in Burnaby with free breakfast

Photo gallery for Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG

Exterior
1 bedroom, in-room safe, desk, soundproofing
Reception
Outdoor pool, pool loungers
Free daily buffet breakfast

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Gym
The current price is AU$388
includes taxes & fees
27 July - 28 July

Explore the area

Map
4405 Central Blvd, Burnaby, BC, V5H4M3
  • Metropolis at Metrotown
    ‪2 min walk‬
  • Port of Vancouver
    ‪12 min drive‬
  • Canada Place Cruise Ship Terminal
    ‪17 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds (Top Floor)

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 2 Queen Beds (Top Floor)

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Renovated in 2022
Separate bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Top Floor)

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 2 Queen Beds (Top Floor)

9.2 out of 10
Wonderful
(15 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Renovated in 2022
Separate bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Low Floor)

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 2 Queen Beds (Low Floor)

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Renovated in 2022
Separate bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(72 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Renovated in 2022
Separate bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, City View

1 bedroom, in-room safe, desk, soundproofing

Suite, 1 King Bed with Sofa bed, City View

8.4 out of 10
Very good
(17 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Renovated in 2022
Separate bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Top Floor)

1 bedroom, in-room safe, desk, soundproofing

Suite, 1 King Bed with Sofa bed (Top Floor)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Renovated in 2022
Separate bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room

Standard Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Renovated in 2022
Separate bedroom
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, City View (Top Floor)

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 King Bed, City View (Top Floor)

9.2 out of 10
Wonderful
(19 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Renovated in 2022
Separate bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Extra Floor Space (Top floor)

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 King Bed, Extra Floor Space (Top floor)

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Renovated in 2022
Separate bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 King Bed (Extra Floor Space)

9.4 out of 10
Exceptional
(10 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Renovated in 2022
Separate bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Low Floor)

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 King Bed (Low Floor)

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Renovated in 2022
Separate bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(69 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Renovated in 2022
Separate bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub

Standard Room, 1 King Bed, Accessible Bathtub | Bathroom

Standard Room, 1 King Bed, Accessible Bathtub

7.4 out of 10
Good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Renovated in 2022
Separate bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View (Extra Floor Space)

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 2 Queen Beds, City View (Extra Floor Space)

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Renovated in 2022
Separate bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Low Floor Extra Floor Space)

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 2 Queen Beds (Low Floor Extra Floor Space)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Renovated in 2022
Separate bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, City View

1 bedroom, in-room safe, desk, soundproofing

Suite, 1 Bedroom, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Renovated in 2022
Separate bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Burnaby

At Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG, you'll be connected to a shopping centre and 10.8 km (6.7 mi) from Rogers Arena. Highlights at this hotel include a complimentary breakfast, an outdoor swimming pool and free self-parking. .Enjoy the 24-hour gym and pool loungers. 5000 square feet (465 square metres) of event facilities include 4 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. .Sights within a 20-minute drive of this Metrotown hotel include Vancouver Waterfront and Port of Vancouver.

What's nearby

  • Metropolis at Metrotown - 2 min walk - 0.2 km
  • Port of Vancouver - 12 min drive - 11.1 km
  • Rogers Arena - 15 min drive - 11.0 km
  • Canada Place Cruise Ship Terminal - 17 min drive - 12.3 km
  • Canada Place - 17 min drive - 12.3 km

Getting around

  • Metrotown Station - 2 min walk
  • Vancouver Rocky Mountaineer Station - 12 min drive
  • Vancouver International Airport (YVR) - 29 min drive

Restaurants

  • ‪Chipotle Mexican Grill - ‬2 min walk
  • ‪Steve's Poké Bar - ‬3 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Cactus Club Cafe Station Square - ‬3 min walk
  • ‪Tsujiri - ‬3 min walk

About this property

Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG

Hotel connected to a shopping centre in Burnaby with free breakfast
Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG offers its guests an outdoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and 4 meeting rooms. Free breakfast is available daily. Event space at this hotel measures 5000 square feet (465 square metres) and includes conference space. A library, a terrace, and a vending machine are also featured at the business-friendly Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG. Free self parking is available. A complete renovation of Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG was completed in December 2022.

This Burnaby hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 6 levels
  • 5000 sq ft of conference space
  • 465 sq. m of conference space
  • Built in 1989
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Gift shop
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG offers 100 accommodations with a safe and coffee/tea makers. Televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Burnaby hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, Filipino, French, Hindi, Korean, Spanish

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4.3 out of 5, Excellent, 1,137 reviews
The price is AU$278
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Library
  • Outdoor pool
  • Shopping centre

Family friendly

  • Baby toys
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • 5,000 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Grab bar in shower
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1989
  • Renovated entire property - December 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Burnaby
Holiday Inn Express Vancouver-Metrotown
Holiday Inn Express Vancouver-Metrotown Burnaby
Holiday Inn Express Vancouver-Metrotown Hotel
Holiday Inn Express Vancouver-Metrotown Hotel Burnaby
Vancouver-Metrotown Burnaby
Holiday Inn Express Vancouver-Metrotown Burnaby Hotel

Frequently asked questions

What is the cancellation policy at Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG?

Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG?

As of 30 June 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG on 27 July 2025 start from AU$388.07, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG?

Yep, Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG has a free self car park.

Are there any beaches close to Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG?

The closest beach to Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG is English Bay Beach (12.1 km).

Does Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG have a pool?

Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG is a hit with families.

Does Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG serve breakfast?

Yeah, our travelers highly rate the free buffet brekkie here! Served daily between 6:00 AM and 10:00 AM, this is the perfect place to fuel up for a day of adventure.

Is there a free airport shuttle available at Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG?

No, Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG?

No, only service animals are allowed.

Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 921 out of 1310 reviews
Rating 8 - Good. 277 out of 1310 reviews
Rating 6 - Okay. 56 out of 1310 reviews
Rating 4 - Poor. 24 out of 1310 reviews
Rating 2 - Terrible. 32 out of 1310 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sharon

Very happy with everything. I only wish that the bathrooms had fans.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Melanie

Liked: Property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Alberto

Stayed 2 nights in Mar 2025

10/10 Excellent

Hoong Yan, Lynnwood

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk representative, Maluk went above and beyond for us. The breakfast service staff were very attentive and kept the food replenished and cleaned the area constantly. We had a wonderful stay and will definitely go back again!
Stayed 2 nights in Mar 2025

8/10 Good

Dave, Guelph

Liked: Cleanliness, staff & service, property conditions & facilities
Was very convenient location, with all conveniences available nearby, and public transit to downtown literally across the street.
Stayed 2 nights in Mar 2025

10/10 Excellent

Chris

Stayed 1 night in Mar 2025

10/10 Excellent

Wichuta

Stayed 3 nights in Mar 2025

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfactory Stay at Hilton

I am perfectly happy with my stay at the Holiday Inn. The hotel is located in the prime area of Burnaby and there is a walkway to Metro Town. Driving into and out of the hotel was easy with clear signage. There are more than enough parking for guests. The room was in good condition, although the staff did not clean it up one day for no good reason. The swimming pool was well heated despite the cold outdoor temperature. The hotel also brought me the convenience of travelling light, they provided two desktop computers for use by guests with printer for my online boarding pass. (Personally I'd prefer not to take my laptop with me when I am on vacation.) They did not charge for local calls, unlike many competitors. Finally, the complimentary buffet breakfast provided many nutritious choices.
Stayed 6 nights in Mar 2025

10/10 Excellent

arik

Stayed 1 night in Mar 2025

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

CARYLON, Springfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Holiday Inn Express Burnaby Metropole exceeded our expectations. It was very secure tho in a very busy commercial section. For us we were 20-30 minutes from our appointments. Perfect
Stayed 12 nights in Mar 2025

8/10 Good

Bradley

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Clean hotel located by the Skytrain. Breakfast was very good and had a nice daily variety. Breakfast staff and front desk staff were very friendly. The pool was too cold to enjoy. Our safe was broken and not functional when we arrived. They must not have checked the room for quality control before renting it out. After 3 complaints and 3 days it was finally fixed. I recommend not bringing valuables to the hotel if you need to secure it in a safe. I think the management might not care as much as the front line staff as they did not seem to take it seriously to rectify the situation in a timely manner. Good hotel that just needs to review quality control protocol and management accountability.
Stayed 5 nights in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the friendliness of the staff and the easy access to my transportation needs: train and bus. Great location for shopping.
Stayed 4 nights in Mar 2025

8/10 Good

Jonah

Good location
Stayed 2 nights in Mar 2025

4/10 Poor

Elham

Travelled with family
Disliked: Staff & service, amenities
Too far from the free way. Rude receptionist. The check in time was 4 o’clock. I tried to check in at 3:45. She didn’t want to check me in because of 15 minutes early arrival! I was tired and didn’t like the way she welcomed us!
Stayed 2 nights in Mar 2025

2/10 Terrible

arun

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothiny
Stayed 1 night in Mar 2025

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很好!
Stayed 3 nights in Mar 2025

10/10 Excellent

Unchalee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impressed by the Positive Changes!

After a year of not staying at your hotel due to pricing, I decided to return, as the rates seemed more reasonable this time. I’m so glad I did! My stay was truly enjoyable, and I wanted to take a moment to share my appreciation. From the moment I arrived, the staff was incredibly friendly and helpful. A special mention to Brandon at the front desk, who greeted us warmly and thoughtfully offered bottled water—a small but meaningful touch. Upon entering my room, I was pleasantly surprised to find room slippers, earplugs, and sanitizing wipes. The bed sheets and pillows were exceptionally soft and comfortable, making for a great night's sleep. One of the most impressive aspects of my stay was the hotel’s commitment to inclusivity. I truly admire that you employ staff with disabilities in the breakfast area and provide clear communication instructions at each table—this is both thoughtful and commendable. Breakfast was another highlight! In addition to the hot food options and my favorite Cinnabon buns, I loved the congee, fresh strawberries, blueberries, and the vegetable tray with dip. The variety was fantastic. When checking out, the front desk staff once again offered bottled water for our journey home—another thoughtful gesture that didn’t go unnoticed. A helpful tip for future guests: be sure to ask for the updated hotel map, which highlights local restaurants beyond the big chains in the mall. I also appreciate that the hotel provides a running map for the nearby pa
Stayed 2 nights in Mar 2025

2/10 Terrible

arik

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was rude
Stayed 1 night in Mar 2025

10/10 Excellent

TANYA

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything and everyone was excellent. Maybe the breakfast Buffett can be a bit hotter as the lids are kept open so the food goes cold
Stayed 1 night in Mar 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the stay, great location and very impressed with the hot breakfast, will definitely be our go to when visiting Burnaby!
Stayed 1 night in Mar 2025

10/10 Excellent

Erika

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely would recommend staying here! Friendly staff, clean rooms and block away from Metrotown mall.
Stayed 2 nights in Mar 2025

8/10 Good

Jane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025