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Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG

2.5 star property

Photo gallery for Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG

Lobby sitting area
Reception
In-room safe, desk, soundproofing, iron/ironing board
Outdoor pool, pool loungers
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
The current price is AU$251
includes taxes & fees
26 Apr - 27 Apr

Explore the area

View map
4405 Central Blvd, Burnaby, BC, V5H4M3
  • Place, Metropolis at Metrotown
    ‪1 min walk‬
  • Place, Crystal Mall
    ‪3 min walk‬
  • Place, Central Park
    ‪9 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪21 min drive‬

Room options

View all photos for Suite, 1 Bedroom, City View

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 Bedroom, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Top Floor)

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 King Bed with Sofa bed (Top Floor)

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, City View

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 King Bed with Sofa bed, City View

8.6 out of 10
Excellent
(19 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(89 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub

Standard Room, 1 King Bed, Accessible Bathtub | Bathroom

Standard Room, 1 King Bed, Accessible Bathtub

8.4 out of 10
Very good
(5 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed (Extra Floor Space)

9.8 out of 10
Exceptional
(16 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Extra Floor Space (Top floor)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Extra Floor Space (Top floor)

9.4 out of 10
Exceptional
(14 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Low Floor)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed (Low Floor)

9.4 out of 10
Exceptional
(12 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Top Floor)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds (Top Floor)

9.2 out of 10
Wonderful
(21 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Top Floor)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds (Top Floor)

9.8 out of 10
Exceptional
(7 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Low Floor)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds (Low Floor)

9.2 out of 10
Wonderful
(12 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, City View (Top Floor)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, City View (Top Floor)

9.4 out of 10
Exceptional
(23 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Low Floor Extra Floor Space)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds (Low Floor Extra Floor Space)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, City View

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(84 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View (Extra Floor Space)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, City View (Extra Floor Space)

9.6 out of 10
Exceptional
(10 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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Exterior

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About the area

Burnaby

At Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG, you'll be connected to a shopping centre and 10.8 km (6.7 mi) from Rogers Arena. Highlights at this family-friendly hotel include a complimentary breakfast, an outdoor swimming pool and free self-parking. .Enjoy the 24-hour gym and pool loungers. 5000 square feet (465 square metres) of event facilities include 4 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. .Sights within a 20-minute drive of this Metrotown hotel include Robson Street and Port of Vancouver.

What's nearby

  • Metropolis at Metrotown - 1 min walk - 0.1 km
  • Crystal Mall - 3 min walk - 0.3 km
  • Central Park - 9 min walk - 0.8 km
  • British Columbia Institute of Technology - 2 min drive - 1.9 km
  • Deer Lake - 6 min drive - 4.0 km

Getting around

  • Metrotown Station - 2 min walk
  • Vancouver Rocky Mountaineer Station - 12 min drive
  • Vancouver International Airport (YVR) - 29 min drive

Restaurants

  • ‪Lavazza - ‬5 min walk
  • ‪A&W - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Cactus Club Cafe - ‬2 min walk
  • ‪Coffee Loft - ‬4 min walk

About this property

Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG

Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG offers its guests an outdoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and 4 meeting rooms. Free breakfast is available daily. Event space at this hotel measures 5000 square feet (465 square metres) and includes conference space. A library, a terrace, and a vending machine are also featured at the family-friendly Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG. Free self parking is available. A complete renovation of Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG was completed in December 2022.

This Burnaby hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 6 levels
  • 5000 sq ft of conference space
  • 465 sq. m of conference space
  • Built in 1989
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Gift shop
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG offers 100 accommodations with a safe and coffee/tea makers. Televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Burnaby hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Library
  • Outdoor pool
  • Shopping centre

Family friendly

  • Baby toys
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • 5,000 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Sign language-capable staff
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1989
  • Renovated entire property - December 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Burnaby
Holiday Inn Express Vancouver-Metrotown
Holiday Inn Express Vancouver-Metrotown Burnaby
Holiday Inn Express Vancouver-Metrotown Hotel
Holiday Inn Express Vancouver-Metrotown Hotel Burnaby
Vancouver-Metrotown Burnaby
Holiday Inn Express Vancouver-Metrotown Burnaby Hotel

Frequently asked questions

What is the cancellation policy at Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG?

Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG?

As of 3 Apr 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG on 26 Apr 2026 start from AU$251, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG?

Yep, Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG has a free self car park.

Are there any beaches close to Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG?

The closest beach to Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG is Kitsilano Beach (12.2 km).

Does Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG have a pool?

Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG is a hit with families.

Does Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG serve breakfast?

Yeah, our travelers highly rate the free buffet brekkie here! Served daily between 6:00 AM and 10:00 AM, this is the perfect place to fuel up for a day of adventure.

Is there a free airport shuttle available at Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG?

No, Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG?

No, only service animals are allowed.

Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1085 out of 1499 reviews
Rating 8 - Good. 305 out of 1499 reviews
Rating 6 - Okay. 56 out of 1499 reviews
Rating 4 - Poor. 23 out of 1499 reviews
Rating 2 - Terrible. 30 out of 1499 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Mark Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great central location
Stayed 1 night in Dec 2025

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
The room was spectacular. We absolutely love this property and can not wait to come back! Concierge was very polite and had plenty of recommendations on what to do for the New Year’s and what’s around town. The location is awesome. You have Starbucks and Tim Hortons right downstairs along with the mall and Walmart. A big plus for us is you do not hear Housekeeping and slamming doors during checkout hours!
Stayed 2 nights in Dec 2025

8/10 Good

xin

Liked: Cleanliness, amenities, property conditions & facilities
Good location in Burnaby, very convenience around shopping mall and restaurants.
Stayed 2 nights in Dec 2025

10/10 Excellent

Michael Angelo

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing proximity to shops!
Stayed 2 nights in Dec 2025

10/10 Excellent

Miranda

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 5 nights in Dec 2025

10/10 Excellent

REN FEI, Brossard

Stayed 2 nights in Dec 2025

10/10 Excellent

Olivia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was immaculate when we arrived, and the staff were great. The bed was incredibly comfortable, the room was spacious...to be honest I can't glow about it enough. Spent Christmas here with my partner and it was fantastic, would recommend very much. We will be back for sure!
Stayed 3 nights in Dec 2025

2/10 Terrible

Amy

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Dec 2025

10/10 Excellent

Phuong

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean and comfortable room, amazing staff who were exceedingly helpful, friendly and ever so professional. And the location can’t be beat - easy access to all kinds of good eats, shopping, and public transportation.
Stayed 3 nights in Dec 2025

10/10 Excellent

Pam

Stayed 1 night in Dec 2025

10/10 Excellent

Diana

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great option right next to the mall and different restaurants . Staff was very helpful and friendly
Stayed 2 nights in Dec 2025

10/10 Excellent

Akwasi

Stayed 1 night in Dec 2025

8/10 Good

Theresa

Liked: Cleanliness, amenities, property conditions & facilities
. Underground parking with a clearly visible green line to follow from the car to the hotel lobby.The room was spotless and the personalized welcome and greeting on the tv in the room was a nice touch. Staff were beyond courteous. I wasn't planning on staying overnight in Vancouver, so I really appreciated the complimentary toothbrush and toothpaste.
Stayed 1 night in Dec 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was outstanding! Gluten free options at breakfast was so appreciated (and delicious!). Excellent signage leading from parking to hotel lobby.
Stayed 2 nights in Dec 2025

10/10 Excellent

Lai-chong

Travelled with family
Liked: Cleanliness, amenities
A big THANK YOU to the house keeping and lost and found team! We left a pair of prescription glasses in the room (probably on the bed). We left a message to house keeping. They called back promptly, searched the room, couldn’t find them but promised to keep an eye out in case they went into the laundry. A day later, they called back to tell us they found them! They will be shipping them to us. Thank you so much for your professionalism and patience!
Stayed 1 night in Dec 2025

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 2 nights in Dec 2025

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 4 nights in Nov 2025

10/10 Excellent

Lindsay

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, amazing customer service with all employees, great breakfast.
Stayed 2 nights in Dec 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were super friendly, informative and understanding. They accommodating my every need including a late check out and a somewhat early check in.
Stayed 2 nights in Dec 2025

10/10 Excellent

Kimberly

Stayed 1 night in Dec 2025

10/10 Excellent

Mariana

Liked: Cleanliness, amenities, property conditions & facilities
Perfect as always
Stayed 2 nights in Nov 2025

10/10 Excellent

Jason

Stayed 3 nights in Dec 2025

8/10 Good

Gordon

Travelled with family
Liked: Amenities
It was all good
Stayed 1 night in Dec 2025

8/10 Good

Ning

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
1. The door of the room is too heavy. I understand the door need to be heavy and tight to a degree for safety (fire) reason. however, this is too beyond the standard. each time , to open the door from outside, i need to use the strength of whole body to push on the door . To open the door from inside is even worse, when I pull the door to open, many times, it was not successful the first 2 or 3 times, i need to gather the strength and pull it open.If the door needs to be so tight and heavy, there should be an accessible button installed so from the inside, it's easy to push button and open it. Actually , with the current situation, if there was a fire, it's hard to know if the door can be opened from inside to escape. this can be a safety concern. 2. The entrance from parking lot to hotel, there is a button for Accessible button. But it stopped working. You will need to open it manually . for people who park at the accessible parking lots, dont know how they can easily get into hotel
Stayed 2 nights in Dec 2025

8/10 Good

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025