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DoubleTree by Hilton Hotel San Bernardino

4.0 star property
Hotel with an outdoor pool, near Loma Linda University Medical Center

Photo gallery for DoubleTree by Hilton Hotel San Bernardino

Terrace/patio
Property preview
Snack bar
Lobby
Ballroom

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$160
includes taxes & fees
5 Jan - 6 Jan 2026

Explore the area

View map
285 E Hospitality Lane, San Bernardino, CA, 92408
  • Place, San Bernardino Golf Club
    ‪12 min walk‬
  • Place, Loma Linda University
    ‪2 min drive‬
  • Place, Loma Linda University Medical Center
    ‪3 min drive‬
  • Airport, Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪19 min drive‬

Room options

View all photos for Basic Room, 2 Queen Beds

Basic Room, 2 Queen Beds

Basic Room, 2 Queen Beds

9.0 out of 10
Wonderful
(188 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Business Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Business Room, 1 King Bed

9.0 out of 10
Wonderful
(138 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room, 1 King Bed (Larger)

50-inch LED TV with cable channels

Comfort Room, 1 King Bed (Larger)

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Panoramic Room, 1 King Bed, Mountain View (Larger)

50-inch LED TV with cable channels

Panoramic Room, 1 King Bed, Mountain View (Larger)

8.4 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | Living area

Junior Suite, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Sofa bed
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Suite, 1 King Bed with Sofa bed (2 Bedrooms)

Classic Suite, 1 King Bed with Sofa bed (2 Bedrooms) | Living area

Classic Suite, 1 King Bed with Sofa bed (2 Bedrooms)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Basic Room, 1 King Bed, Accessible, Bathtub

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Basic Room, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room, 1 King Bed, Accessible, Bathtub

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Basic Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Basic Room, 1 King Bed, Accessible (Roll In Shower)

Basic Room, 1 King Bed, Accessible (Roll In Shower) | Living area

Basic Room, 1 King Bed, Accessible (Roll In Shower)

8.4 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub

7.2 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Basic Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Room, 1 King Bed (Parlor)

Basic Room, 1 King Bed (Parlor)

Basic Room, 1 King Bed (Parlor)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
  • Sleeps 4
  • 1 King Bed

View all photos for Basic Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Basic Room, 2 Queen Beds

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Junior Suite With 1 King Bed And Double Sofa Bed

  • Sleeps 4

King Room With Mobility Accessible Bathtub

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

King Room

  • Sleeps 2

King Mobility/Hearing Accessible With Tub

  • Sleeps 4

Large King Room

  • Sleeps 4

Two-Room Suite With 1 King Bed And Double Sofa Bed

  • Sleeps 4

1 KING MOBILITY/HEAR ACCESS W/ ROLL IN SHOWER

  • Sleeps 4

Large King Room with Mountain View

  • Sleeps 4

2 QUEEN BEDS MOBILITY ACCESSIBLE WITH TUB

  • Sleeps 4

2 QNS MOBILITY/HEARING ACCESS ROLL-IN SHOWER

  • Sleeps 4

2 QUEEN BEDS LARGER CORNER ROOM

  • Sleeps 4

King Bed Extra Large Parlor

  • Sleeps 4

King Suite With Sofabed

  • Sleeps 4

Accessible Room With Two Queen Bed

  • Sleeps 4

King Room-Accessible

  • Sleeps 2

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Citrus Suites Redlands Loma Linda Hotel

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  • Pool
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  • Parking included
4.4 out of 5, Excellent, 1,009 reviews
The price is AU$158
includes taxes & fees
4 Jan - 5 Jan 2026
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About the area

San Bernardino

At DoubleTree by Hilton Hotel San Bernardino you'll be 3.5 km (2.2 mi) from Loma Linda University and 3.6 km (2.2 mi) from Loma Linda University Medical Center. Highlights at this hotel include a restaurant, an outdoor swimming pool and a 24-hour gym. .The restaurant, The Cutting Board, serves American cuisine and is open for brunch, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, Hot tub and pool loungers. 11530 square feet (1071 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM. There's also the convenience of self parking. .Sights within a 10-minute drive of this 4-property class Orange Show hotel include National Orange Show Events Center and University of Redlands.

What's nearby

  • San Bernardino Golf Club - 12 min walk - 1.0 km
  • Loma Linda University - 2 min drive - 2.6 km
  • Loma Linda University Medical Center - 3 min drive - 3.4 km
  • National Orange Show Events Center - 3 min drive - 4.9 km
  • Yaamava' Resort & Casino - 14 min drive - 14.5 km

Getting around

  • San Bernardino Santa Fe Depot - 6 min drive
  • San Bernardino–Tippecanoe Station - 6 min drive
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.) - 22 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Golden Corral - ‬4 min walk
  • ‪Olive Garden - ‬11 min walk
  • ‪Buffalo Wild Wings - ‬14 min walk

About this property

DoubleTree by Hilton Hotel San Bernardino

Hotel with an outdoor pool, near Loma Linda University Medical Center
DoubleTree by Hilton Hotel San Bernardino offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 11530 square feet (1071 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Hotel San Bernardino. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star San Bernardino hotel.

  • 251 guestrooms or units
  • 7 levels
  • 2 buildings
  • Conference rooms
  • 11530 sq ft of conference space
  • 1071 sq. m of conference space
  • Built in 1972
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
DoubleTree by Hilton Hotel San Bernardino offers 251 accommodations with laptop-compatible safes and a safe. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

50-inch LED televisions come with cable channels. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Similar properties

Property grounds
Hilton Garden Inn San Bernardino
  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.3 out of 5, Excellent, 1,009 reviews
The price is AU$147
includes taxes & fees
5 Jan - 6 Jan 2026
Hilton Garden Inn San Bernardino

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 14 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 19.62 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Cutting Board
  • The Sunrise Room

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (11,530 square foot of space)
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1972
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 19.62 per person
  • Self-parking fee: USD 14.00 per day (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Hotel San Bernardino
Hilton San Bernardino
San Bernardino Hilton
DoubleTree Hilton Hotel San Bernardino
DoubleTree Hilton San Bernardino
Hilton San Bernardino Hotel San Bernardino
DoubleTree by Hilton Hotel San Bernardino Hotel
DoubleTree by Hilton Hotel San Bernardino San Bernardino
DoubleTree by Hilton Hotel San Bernardino Hotel San Bernardino

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Hotel San Bernardino?

DoubleTree by Hilton Hotel San Bernardino offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Hotel San Bernardino?

As of 30 Dec 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel San Bernardino on 5 Jan 2026 start from AU$160.11, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Hotel San Bernardino?

Yep, DoubleTree by Hilton Hotel San Bernardino has a self car park with in/out privileges for USD 14.00 per day. A self car park is also available, for a fee.

Does DoubleTree by Hilton Hotel San Bernardino have a pool?

DoubleTree by Hilton Hotel San Bernardino has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 6:00 AM to 10:00 PM.

Is DoubleTree by Hilton Hotel San Bernardino family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that DoubleTree by Hilton Hotel San Bernardino is a hit with families.

Does DoubleTree by Hilton Hotel San Bernardino serve breakfast?

Yep, buffet breakfast is served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at DoubleTree by Hilton Hotel San Bernardino?

No, DoubleTree by Hilton Hotel San Bernardino does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton Hotel San Bernardino?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at DoubleTree by Hilton Hotel San Bernardino?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Is there a golf course on site at DoubleTree by Hilton Hotel San Bernardino?

There isn't one on site, but San Bernardino Golf Club is a short 13-minute walk away.

DoubleTree by Hilton Hotel San Bernardino Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1682 out of 2536 reviews
Rating 8 - Good. 418 out of 2536 reviews
Rating 6 - Okay. 197 out of 2536 reviews
Rating 4 - Poor. 111 out of 2536 reviews
Rating 2 - Terrible. 128 out of 2536 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Amber

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
dirty room, terrible hospitality, worst place to stay
Stayed 1 night in Sep 2025

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff. They explained everything when we checked in. Room was very clean.
Stayed 1 night in Sep 2025

8/10 Good

Gerardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good, staff very friendly.
Stayed 2 nights in Sep 2025

10/10 Excellent

Rosa

Liked: Cleanliness
Bien
Stayed 2 nights in Sep 2025

6/10 Okay

Guillermo

Travelled with partner
Bed and towels are clean. Dirty carpet, dirty walls. System was down when checking in so it took a while. $50 deposit $14/day parking
Stayed 1 night in Sep 2025

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in the area. Bar and restaurant is good.
Stayed 4 nights in Sep 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Sep 2025

10/10 Excellent

Angelita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 3 nights in Sep 2025

6/10 Okay

nicholas

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disorganized and chaotic, for breakfast inclusion on a 1 night stay. Wrong address (las vegas ibstead of portland oregon) for parking charges. Dismissive attitude at front desk for checkout.
Stayed 1 night in Sep 2025

8/10 Good

Kim

Liked: Staff & service
Stayed 1 night in Jul 2025

4/10 Poor

Jaime

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The lock wasn’t working smell like cigarettes and not breakfast I have to pay for parking and breakfast
Stayed 1 night in Sep 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay.

Really enjoyed our stay. It was very comfortable.
Stayed 1 night in Sep 2025

10/10 Excellent

Heather

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Marino

Travelled with partner
Liked: Cleanliness, amenities
Friendly staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Keeyona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Saravana Prabhu, Fremont

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
No AC The room not clean
Stayed 1 night in Sep 2025

10/10 Excellent

Lovelyn, Moreno Valley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet place. It wasn't too expensive and the place were nice. Friendly staff
Stayed 1 night in Sep 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just wanted to thank Annika at the front desk for being so nice and considerate in regards to the circumstances that we were dealt with upon arrival. She did her best to make us feel Welcomed and made us feel like we mattered. Excellent Job at handling a bad situation!! We were very pleased and Thankful
Stayed 3 nights in Sep 2025

2/10 Terrible

magdy

Travelled with family
Disliked: Amenities
No AC The room is not clean The toilet cover is broken Never go there again
Stayed 2 nights in Sep 2025

10/10 Excellent

Monica

Business traveller
Disliked: Cleanliness, staff & service

Bad Experience

The floor on the 3rd. floor was dirty the day, I arrive in at night, I did not say anything thinking it will be clean by tomorrow. suprise, it was still dirty on the 2nd day at night. It took the bartender more than 10 minutes to acknowledge me, one of the bartenders was right in front of me and did not even do eye contact, I was super hungry, did not say anything until another bartender nicely approached me. On top of that there was some pluming happening in the room next to mine and all the dirt from the pipelines went to the toiled and sink of my room, that was very discusting, I had to call the front desk to send someone to clean... I was receiving text about my stay and I send the video of the dirty floors as well as pics of the sink and toilet, they stopped sending me any kind of message.
Stayed 2 nights in Sep 2025

2/10 Terrible

Whitney

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I drove 29 hours from home got to the hotel to check in and got to the front desk they told me they have no AC in one part of there hotel said the part where there is AC working they already moved all the other customers in there and there is no more available. That is very unprofessional they could of given me a call or any other customer that had a reservation because i came a very long way and had limited funds to go book another room elsewhere. And have to wait for my refund because i could not stay there with no AC how would you even think that someone would want to stay in a hotel with no AC especially in California heat crazy. Just very unprofessional no communication or common courtesy to there visitors driving far.
Stayed 2 nights in Sep 2025

10/10 Excellent

Judit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great but we had a scare in the morning. There was a guy sleeping on the floor laying on your room door. It shook us! But besides that everything was clean, breakfast was great, and staff was really friendly.
Stayed 1 night in Sep 2025

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025