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5.0 out of 5

"This hotel was excellent in everything I experienced. I had a fantastic luxurious room with great views, very comfortable and spacious accommodation ... " More

By a verified traveller on Mon 11 Jun 2018

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Hotel Description

A luxury stay in the heart of San Jose awaits you at The Fairmont San Jose. Within just a 10-minute stroll, you'll find San Jose Convention Center and San Jose State University. Highlights at this hotel include 3 restaurants, 3 bars/lounges, and an outdoor swimming pool.

Flat-screen TVs with cable channels are featured in all 808 rooms, and you can enjoy WiFi, separate bathtubs and showers, and coffee/tea makers. Minibars provide refreshments, and 24-hour room service makes dining in an option. Premium linens welcome you to a good night's rest, and other nice touches include bathrobes and designer toiletries. Free newspapers, free local calls, and safes are also available.

The restaurant, The Grill on the Alley, is open for lunch and dinner. Lobby Lounge is the hotel's own lobby lounge. Enjoy the health club and sauna. A 24-hour business center and limo/town car service are among the business amenities offered. Added amenities include WiFi in public areas, a coffee shop/café, and spa services. Each morning full breakfast is served between 7:00 AM and 11:00 AM. There's also the convenience of valet parking.

Places within a 15-minute drive of this 5-star Downtown San Jose hotel include SAP Center at San Jose and Levi's Stadium.

Room, 1 Queen Bed, Non Smoking (Fairmont Room)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$175* Per night/room 22 Jan. - 23 Jan.

Junior Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Signature Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Non Smoking, Tower

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

The Fairmont San Jose ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Fairmont San Jose

Everyone (1)
5 out of 5

Excellent hotel in a great location

Pros: The atmosphere, modern facilities, luxurious room, great staff who were very friendly.
Cons: To use the fridge to store some medicine (needed to be kept cold) or a drink without the threat of being charged for any stock that moves in it.
Location: Location was great, close to the Convention Center. Not too far away from the University. Lots of great places to eat close by.
This hotel was excellent in everything I experienced. I had a fantastic luxurious room with great views, very comfortable and spacious accommodation that I can highly recommend. This would be the only place I'd consider staying when returning to San Jose.

Posted by on 11 Jun. 2018

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Property Features

The Fairmont San Jose offers its guests an outdoor pool, a health club, and a sauna. There are 3 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 3 bars/lounges. WiFi is available in public spaces for a fee. A 24-hour business center and limo/town car service are available. There are 22 meeting rooms available. A rooftop terrace, spa services, and multilingual staff are also featured at the luxury The Fairmont San Jose. For a fee, parking is available. This 5-star San Jose hotel is smoke free.

  • 808 guestrooms or units
  • 20 levels
  • 3 dining venues
  • 3 bars or lounges
  • Coffee shop
  • Terrace on the roof
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Valet parking (surcharge)

Transport

  • Airport: Norman Y. Mineta San Jose Intl. Airport (SJC) (6.4 km / 4 mi)
  • Train station: San Jose Diridon Station (1.4 km / 0.9 mi)
  • Metro station: San Antonio Station (0.3 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Fairmont San Jose offers 808 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, and designer toiletries. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.

The Grill on the Alley - This restaurant serves lunch and dinner.

McCormick and Schmicks - This seafood restaurant specializes in seafood and serves lunch and dinner. Open daily.

Fountain Restaurant - This restaurant specializes in American cuisine and serves breakfast and lunch. Open daily.

Lobby Lounge - Onsite lobby lounge.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per pet, per stay, plus a deposit of USD 75 per stay
  • Weight limit: 70 lbs
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 72 hours between bookings. The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines. The property affirms that it adheres to the Bureau Veritas (3rd party expert - Global) sanitization guidelines.

  • No cots (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 72 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities on site
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 30 per person (approximately)
  • Fee for in-room wireless Internet: USD 13.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 13.95 per night (rates may vary)
  • Valet parking fee: USD 26 per day (in/out privileges)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Refrigerator fee: USD 25.00 per day
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fairmont Hotel San Jose
  • Fairmont San Jose
  • San Jose Fairmont
  • Fairmont San Jose Hotel
  • The Fairmont San Jose Hotel San Jose
  • The Fairmont San Jose Hotel
  • The Fairmont San Jose San Jose
  • The Fairmont San Jose Hotel San Jose

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.