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4.6 out of 5

"The property was excellent. Only one small issue - the bathroom sink drain had a terrible smell coming from it. " More

By a verified traveller on Fri 17 Jan 2020

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Hotel Description

A luxury stay in Melbourne awaits you at Waterfront Melbourne Apartments . You'll be within steps of Polly Woodside and within a short 5-minute stroll of Melbourne Convention and Exhibition Centre. Highlights at this property include an indoor swimming pool, and in-room kitchens and washers/dryers.

You can enjoy a flat-screen TV with digital channels, and each apartment features free WiFi, a balcony, and a living room. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A coffee/tea maker, a hair dryer, and an iron/ironing board are also available. Weekly housekeeping is available.

Enjoy the fitness center and sauna. Additionally, you'll find laundry facilities, express check-out, and a grocery/convenience store. There's also self parking, along with the convenience of an airport shuttle.

Places within a 15-minute walk of this 4.5-star Melbourne Central Business District property include Crown Casino and Entertainment Complex and Marvel Stadium.

Three Bedroom Apartment River View

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Two Bedroom Executive Apartment River View

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

One Bedroom Apartment City View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Three Bedroom Executive Apartment River View

Bed Count 3 Queen Beds Maximum Occupancy 6 Max

Three Bedroom Apartment City View

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Waterfront Melbourne Apartments ratings based on 91 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Waterfront Melbourne Apartments

Everyone (60) Couples (12) Business (2) Family (14)
4 out of 5

Posted by on 1 Jul. 2020

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Comment from Hotel Management

3 Jul. 2020 by Camila

Thank you for the review

4 out of 5
The property was excellent. Only one small issue - the bathroom sink drain had a terrible smell coming from it.

Posted by on 17 Jan. 2020

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Comment from Hotel Management

24 Jan. 2020 by Camila

Thank you for taking the time to share your feedback about us. We are sorry to hear about the bathroom sink smell. We had this fix with our maintenance guy and should not be an issue moving forward. We hope to see here again. Kind Regards, Waterfront Melbourne Apartments Reservation Team

5 out of 5

Posted by on 14 Jan. 2020

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Comment from Hotel Management

17 Jan. 2020 by Camila

Dear Guest, Thank you for your 5 star review. We hope to see you again

3 out of 5
Location great for shopping at DFO. Specifically booked a Riverview but balcony In 1 bedroom was virtually useless, couldn’t see a thing really. Have stayed in much better for a lesser price. Staff at desk were very friendly and polite though.

Posted by , from Launceston on 3 Jan. 2020

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Comment from Hotel Management

6 Jan. 2020 by Camila

Dear Jackie, I am writing to express gratitude towards you for taking the time to notify us about your experience. I am sorry to hear that you were not satisfied with the balcony of the 1 bedroom apartment. Our 1 bedroom apartment has a small balcony and guest must sit in the balcony to enjoy the views. On the other hand, our 3 bedroom apartments and 2 bedroom 2 bathroom executive apartments have bigger balconies and better layout to enjoy the river views

4 out of 5
Location is excellent. Facilities are very good. Some attention to cleaning needed

Posted by on 29 Dec. 2019

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Comment from Hotel Management

6 Jan. 2020 by Camila

Dear Valued Guest, Thank you for giving us a shot, and even more for leaving us this review. Being a small company, most of our customers are referred to us by existing customers.Like you, all our other customers too love our location. Being very close to public transport and many restaurants and shopping centre is convenient to many of our leisure and corporate travellers. We have passed on your message regarding the cleaning to our housekeeping team so that they are more vigilant about this. We hope to see you again. Kind Regards, Waterfront Melbourne Apartments Team

4 out of 5
Convenient lift was out of order all weekend. Had to use other lift and walk from opposite end of building to our room.

Posted by on 16 Dec. 2019

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Comment from Hotel Management

17 Dec. 2019 by Camila

Dear Valued Guest, Thank you for feedback. We sincerely apologize for the lift being out of order. This sort of things are out of our control. We hope that you have not been inconvenienced with this matter. We hope to see you again.

5 out of 5
Very impressed with our stay staff very helpful lovyarea. Will stay again when in Melbourne

Posted by on 29 Nov. 2019

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Comment from Hotel Management

2 Dec. 2019 by Camila

Dear Valued Guest, We are incredibly grateful that you took the time out to leave us this note. We value satisfaction as top priority and we are committed to our customers. We look forward to serving you again. Kind Regards, Camila on behalf of Waterfront Melbourne Apartments Team

5 out of 5

Posted by on 18 Nov. 2019

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Comment from Hotel Management

21 Nov. 2019 by Camila

Dear Valued Guest, Thank you for leaving us a 5 star review. We hope to see you again. Kind Regards, Camila on behalf of the Waterfront Melbourne Apartments Team

5 out of 5
Great Location and close to all facilities. Booking from Western Australia was easy and great communication.

Posted by , from Perth Western Australia on 15 Nov. 2019

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Comment from Hotel Management

15 Nov. 2019 by Camila

Hi Mark, Thank you for the kind words. We are delighted to receive your compliments and appreciation. We completely understand how rewarding it can feel to have easy communication in the booking process. Likewise being in a central location does make your stay easier. Again thank you for leaving us this feedback. We hope to see you again.

5 out of 5
Perfectly located everything awesome views spacious, comfortable and clean

Posted by on 12 Nov. 2019

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Comment from Hotel Management

14 Nov. 2019 by Camila

Dear Valued Guest, Thank you for your beautiful feedback. We hope to see you again. Kind Regards,

About the Waterfront Melbourne Apartments

Location 60 Siddeley Street, Docklands, VIC 3008

Property Features

Waterfront Melbourne Apartments offers its guests an indoor pool, a sauna, and a fitness center. An airport shuttle during limited hours is available for a fee. The luxury Waterfront Melbourne Apartments also features multilingual staff, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Melbourne apartment is smoke free.

  • 1 building
  • 38 guestrooms or units
  • 18 levels
  • Built in 2004
  • Dry cleaning
  • Self-service laundry
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Convenience store
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Number of living rooms1
  • Free WiFi
  • Kitchen
  • Grocery/convenience store
  • Laundry facilities
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Tullamarine Airport (MEL) (25.8 km / 16 mi)
  • Train station: Southern Cross Station (0.8 km / 0.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Waterfront Melbourne Apartments offers 38 air-conditioned accommodations with washers/dryers and coffee/tea makers. Rooms open to balconies. Accommodations offer separate living rooms. Accommodations at this 4.5-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. 40-inch flat-screen televisions come with digital channels. Housekeeping is provided weekly.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Living room
  • Flat-screen television
  • Digital channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Housekeeping (weekly)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

There is no front desk at this property. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in instructions. The host will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Airport shuttle service is available from 9 AM to 5 PM. Fees may apply. Contact the property in advance to make arrangements.

Guests should notify this property in advance of their anticipated arrival time.

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

This property does not have a front desk. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. The host will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Airport transportation is offered from 9 AM to 5 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per day.
  • Cribs (infant beds) are available for AUD 10.0 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Contactless check-in and contactless check-out are available.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Host will greet you
  • Events/parties not allowed
  • Contactless check-in is available
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Parking height restrictions apply
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • gap period enforced between guest stays 48 hours
  • Property uses a professional cleaning service
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 300.00 per accommodation, per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 65 per vehicle (one way)
  • Self parking fee: AUD 20 per night
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Waterfront Apartments Melbourne Apartment
  • Waterfront Apartments Melbourne
  • Waterfront Melbourne Apartments Apartment
  • Waterfront Melbourne Apartments
  • Waterfront Melbourne s
  • Waterfront Melbourne Apartments Apartment
  • Waterfront Melbourne Apartments Docklands
  • Waterfront Melbourne Apartments Apartment Docklands

You should know

  • Waterfront Melbourne Apartments offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.