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Mercure Melbourne Southbank

Property class: 4

Photo gallery for Mercure Melbourne Southbank

A conference room with a large screen displaying "Mercure Hotel Southbank Melbourne", six chairs, a table with a projector, and a view of the outside.
A hotel room with a large window, a round table, two white chairs, and a view of a building and trees.
The exterior of the Mercure Hotel with a modern design, featuring large glass doors and a prominent signage.
A high-rise building with a modern architectural design, featuring a prominent triangular roof and multiple balconies.
A hotel room with a TV, a bed, a small kitchenette, and a mirror.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Business services
  • Laundry room
  • Room service
The current price is AU$149
includes taxes & fees
17 Sept - 18 Sept

Explore the area

View map
Corner of Southgate Ave & Riverside Quay, Southbank, VIC, 3006
  • Place, Southbank Promenade
    ‪2 min walk‬
  • Place, Crown Casino
    ‪10 min walk‬
  • Place, Melbourne Central
    ‪15 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪21 min drive‬

Room options

View all photos for Standard Twin Room (Accessible)

A hotel room with two beds, a small table, a chair, a TV, and a window with curtains.

Standard Twin Room (Accessible)

8.0 out of 10
Very good
(10 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room

A hotel room with two beds, a small table, a chair, a TV, and a window with curtains.

Standard Twin Room

9.0 out of 10
Wonderful
(10 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Queen Room

A hotel room with a bed, a desk, a chair, a window with curtains, and a wall with a cityscape mural.

Superior Queen Room

8.4 out of 10
Very good
(74 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room

A hotel room with two beds, a small table, a chair, a TV, and a window with curtains.

Superior Twin Room

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe King Room

A hotel room with a bed, a desk, a chair, a window with curtains, and a wall with a cityscape mural.

Deluxe King Room

8.8 out of 10
Excellent
(9 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Family Room

A hotel room with two beds, a desk, a chair, a large mirror, and a window with curtains.

Superior Family Room

8.0 out of 10
Very good
(18 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Queen Room

A hotel room with a bed, two nightstands, a red chair, and a large picture on the wall.

Standard Queen Room

9.0 out of 10
Wonderful
(16 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe King River View Room

A hotel room with a bed, a desk, a chair, a window with curtains, and a wall with a cityscape mural.

Deluxe King River View Room

  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Queen River View Room

A hotel room with a bed, a red sofa, a small table, and a window with a city view.

Superior Queen River View Room

  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin River View Room

A hotel room with two beds, a small table, a chair, a TV, and a window with curtains.

Superior Twin River View Room

8.0 out of 10
Very good
(1 review)
  • River view
  • Sleeps 2
  • 2 Single Beds

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About the area

Melbourne

Mercure Melbourne Southbank places you in the centre of Melbourne, within just a 15-minute stroll of Crown Casino and Melbourne Central. Highlights at this hotel include in-room kitchenettes, free WiFi and Smart TVs. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Added amenities include laundry facilities, express check-in and express check-out. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of limited parking. .Places within a 30-minute walk of this 4-property class Southbank hotel include Royal Botanic Gardens and Marvel Stadium.

What's nearby

  • Eureka Tower - 1 min walk - 0.0 km
  • Melbourne Skydeck - 1 min walk - 0.1 km
  • Southbank Promenade - 2 min walk - 0.2 km
  • Crown Casino - 10 min walk - 0.9 km
  • Melbourne Central - 15 min walk - 1.3 km

Getting around

  • Flinders Street Station - 7 min walk
  • Melbourne Central Station - 17 min walk
  • Melbourne, VIC (MEB-Essendon) - 20 min drive

Restaurants

  • ‪Arbory Bar & Eatery - ‬4 min walk
  • ‪Hopscotch Melbourne - ‬3 min walk
  • ‪Belgian Beer Cafe - ‬1 min walk
  • ‪Ponyfish Island - ‬2 min walk
  • ‪La Camera - ‬4 min walk

About this property

Mercure Melbourne Southbank

Mercure Melbourne Southbank offers its guests concierge services, laundry facilities, and express check-in. Event space at this hotel measures 861 square feet (80 square metres) and includes conference space. WiFi and wired Internet are free in public spaces. Mercure Melbourne Southbank also features room service (during limited hours), express check-out, and a lift. A complete renovation of Mercure Melbourne Southbank was completed in August 2023.

This 4-star Melbourne hotel is smoke free.

  • 1 building
  • 275 guestrooms or units
  • 11 levels
  • 861 sq ft of conference space
  • 80 sq. m of conference space
  • Built in 2006
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Lift
  • No smoking on site
  • Water dispenser
Mercure Melbourne Southbank offers 275 accommodations with laptop-compatible safes and coffee/tea makers. This accommodation offers separate sitting areas and includes dining tables. 40-inch Smart televisions come with satellite channels. Accommodation at this 4-star hotel has kitchenettes with microwaves. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Holiday Inn Express Melbourne Southbank by IHG
Southbank
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.5 out of 5, Wonderful, 1,001 reviews
The price is AU$165
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (AUD 40 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 32 for adults and AUD 11 for children

Family friendly

  • Dining table
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • 861 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 2006
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Renovated entire property - August 2023
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Kitchenette
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments

Front desk staff will greet guests on arrival at the property

Guests are recommended to download the property's ALL ACCOR mobile app before check-in

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50 per stay.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 32 for adults and from AUD 11 for children
  • Nearby parking fee: AUD 40 per day(262 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50 per stay
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Southbank Melbourne Travelodge

Travelodge Hotel Southbank Melbourne

Travelodge Southbank Melbourne

Melbourne Travel Lodge

Melbourne Travelodge

Southbank Travel Lodge

Travel Lodge Melbourne

Travelodge Melbourne

Travelodge Southbank Melbourne Hotel Melbourne

Travelodge Southbank Melbourne Hotel

Travelodge Melbourne Southbank

Frequently asked questions

What is the cancellation policy at Mercure Melbourne Southbank?

Mercure Melbourne Southbank offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Melbourne Southbank?

As of 13 Sept 2026, prices found for a 1-night stay for 2 adults at Mercure Melbourne Southbank on 17 Sept 2026 start from AU$149, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Melbourne Southbank?

Onsite parking is limited.

Are there any beaches close to Mercure Melbourne Southbank?

The closest beach to Mercure Melbourne Southbank is St Kilda Beach (5.4 km).

Does Mercure Melbourne Southbank serve breakfast?

Yep, buffet breakfast is available weekdays between 6:30 AM and 10:30 AM and weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Mercure Melbourne Southbank?

No, Mercure Melbourne Southbank does not offer an airport shuttle service.

What time are check-in & check-out at Mercure Melbourne Southbank?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Mercure Melbourne Southbank?

No, only service animals are allowed.

Mercure Melbourne Southbank Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 452 out of 1000 reviews
Rating 8 - Good. 337 out of 1000 reviews
Rating 6 - Okay. 134 out of 1000 reviews
Rating 4 - Poor. 44 out of 1000 reviews
Rating 2 - Terrible. 33 out of 1000 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, no issues, no problems, friendly staff, great room.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well kept property in a great location, will definitely be back.
Stayed 1 night in May 2026
Verified review

8/10 Good

Lay T

Liked: Staff & service, amenities, property conditions & facilities
Convenient location and friendly staffs
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service
Great place to stay staff friendly rooms great
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, nice clean room, friendly staff, safe parking next door.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this is a great place to stay. clean , quiet , right in the middle of all the great places to eat and visit
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Flinders Station & everything is in walking distance, just right to walk off the buffet breakfast
Stayed 5 nights in May 2026
Verified review

8/10 Good

Soesilowaty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is short distance to the restaurants, entertainment n shopping area
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guy on the front desk was very helpful and helped us out.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Lindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location for a sister get together!!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Royale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice location. Easily walkable to the CBD. The breakfast buffet is well stocked.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Madeline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay. Was able to organise early check in, at a cost, but this process was simple and sorted straight away by staff. Great location for heading out in Melbourne
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, food and cocktails were awesome, and always clean.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Self check in and self check out was easy to use and saved time. Location is excellent.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful. Room was clean and met all my needs.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Kevin

Great location and hotel
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Great location, room was spotless and really comfortable, staff were all so friendly and helpful. Decent breakfast and room service too.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed, a couch for two, great view over the river, and an easy walk over a pedestrian bridge to Flinders Street Station in the city centre. Enjoyed breakfast as had a good variety of cereals, yoghurts, fresh fruit, breads, jams, scrambled eggs, baked beans, meats, and vegetable fried rice. Only downside for us was not being able to open a window in the room. Hotel is also close to Degraves Street, a laneway which has many delicious places to eat.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Nicky

Liked: Cleanliness, staff & service
Nice enough room. Has everything you need. Would recommend mostly for the convenient location.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Huyen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Mar 2026
Verified review

8/10 Good

James

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location, very helpful staff when I lost my key.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy fast and early check in. excellent location
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Karen

Clean room and the staff were excellent!
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Lisa

Liked: Cleanliness
Disliked: Staff & service
Great location, very tired building - old. The walls are so thin - could hear everything - wouldn't stay there again because of this
Stayed 2 nights in May 2026