Travelodge Hotel Melbourne Southbank Deals & Reviews (Melbourne, AUS)

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Melbourne • 1 Room

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Travelodge Hotel Melbourne Southbank, Melbourne, current page

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4.2 out of 5

Very good!

See all 725 Wotif Reviews

"The room was quiet and lovely and dark, however I found it rather dirty and on checkout the man at reception quite rude. He was abrupt when asking a v ... " More

By a verified traveller on Wed 30 Dec 2020

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Hotel Description

Travelodge Hotel Melbourne Southbank puts you in the heart of Melbourne, within a 20-minute stroll of Crown Casino and Entertainment Complex and Melbourne Central. Highlights at this hotel include a restaurant, and in-room kitchenettes and free WiFi.

All 275 soundproofed rooms feature Smart TVs with digital channels, and you can enjoy MP3 docks, coffee/tea makers, and safes. Kitchenettes come equipped with refrigerators and microwaves, and room service is also available. Hair dryers, phones, and irons/ironing boards are also available. Housekeeping is available once per stay.

This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk, and dry cleaning/laundry services. Added amenities include laundry facilities, tour/ticket assistance, and luggage storage.

Places within a 30-minute walk of this 4-star Melbourne Central Business District hotel include Melbourne Cricket Ground and Royal Botanic Gardens.

Guest Room Queen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

AU$131* Per night/room 24 Jan. - 25 Jan.

Guest Room Twin

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Family Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Guest Room Queen or Twin and Sofa Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Accessible Guest Room Twin

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Travelodge Hotel Melbourne Southbank ratings based on 725 Verified Reviews

Review Summary

4.2 out of 5 4.0 out of 5.0

Room cleanliness 4.0 out of 5.0

Service & staff 4.5 out of 5.0

Room comfort 4.0 out of 5.0

Hotel condition 4.0 out of 5.0

Guest reviews for Travelodge Hotel Melbourne Southbank

4 out of 5

Posted by Manolito on 31 Dec. 2020

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Comment from Hotel Management

1 Jan. 2021 by The Team at Travelodge Southbank

Thank you Manolito, we hope to see you back very soon.

3 out of 5

The room was quiet and lovely and dark, however I found it rather dirty and on checkout the man at reception quite rude. He was abrupt when asking a valid question and made me feel terrible when I left. I also asked for some drinking glasses as there were none in my room and was told to come down and get them myself from reception. Carrying 6 glasses back up to my room for my family proved quite a challenge

Posted by Local, from Melbourne on 30 Dec. 2020

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Comment from Hotel Management

30 Dec. 2020 by Arthur Rojas - Hotel General Manager

Dear Local Thank you for your feedback on your recent stay. Recent changes in practice due to the impact of COVID-19 saw the corckery, glassware removed from the rooms (now on call). We are currently reviewing this due to recent poor feedback.

2 out of 5

Rooms not ready after 2pm and not given free bottle of wine as promised

Posted by a verified traveller on 29 Dec. 2020

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Comment from Hotel Management

30 Dec. 2020 by Arthur Rojas - Hotel General Manager

Thank you for your feedback. We did experience technical issues on a recent Monday which caused delays in room cleaning. We do apologize for any inconvenience caused, this was an isolated incident - certainly not the norm. As this review is anonymous, I am unable to reach out to you personally to discuss and arrange for your wine to be shipped to your home address. I can be contacted via the Hotel direct. I look forward to hearing from you.

5 out of 5

Posted by a verified traveller on 29 Dec. 2020

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Comment from Hotel Management

30 Dec. 2020 by The Team at Travelodge Hotel Southbank

Thank you for staying with us, we do hope to see you back again very soon.

5 out of 5

Great location, easy stroll along Southbank, Crown Promenade and easy access to CBD. Very friendly staff too

Posted by a verified traveller on 19 Dec. 2020

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Comment from Hotel Management

22 Dec. 2020 by The Team at Travelodge Hotel Southbank

Thank you for the wonderful feedback, we hope to see you back again very soon.

4 out of 5

Conveniently located well priced unfortunately restaurant closed due to covid

Posted by a verified traveller on 14 Dec. 2020

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Comment from Hotel Management

22 Dec. 2020 by The Team at Travelodge Hotel Southbank

Thank you for choosing to stay with us. Thank you for your understanding in regards to our Breakfast room closure. At this stage, we do not have opening dates confirmed however the team at Reception have some great recommendations in out local areas.

5 out of 5

Posted by a verified traveller on 13 Dec. 2020

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Comment from Hotel Management

22 Dec. 2020 by The Team at Travelodge Hotel Southbank

Thank you for taking the time to review your stay with us. We hope to see you back again very soon. Kind regards

5 out of 5

Posted by a verified traveller on 13 Dec. 2020

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Comment from Hotel Management

22 Dec. 2020 by The Team at Travelodge Hotel Southbank

Thank you for taking the time to review your stay with us. We hope to see you back again very soon. Kind regards

3 out of 5

Shower poor. Some of the lights in the room didn't work. Your tea is awful. No rug provided for extra warmth.

Posted by Scott, from Wonthaggi on 11 Dec. 2020

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Comment from Hotel Management

22 Dec. 2020 by Arthur Rojas - Hotel General Manager

Hi Scott Thank you for taking the time to review your stay with us. I am sorry to read that certain aspects of the room were below your expectations. We will have our Maintenance team review the lights and shower. We do not provide rugs as the rooms are fully carpeted with individual controlled heating systems. We hope to see you back very soon.

5 out of 5

Great location, walking distance to everything. Quiet location for being so close to the city. Love their pillows!

Posted by Tanya, from Bairnsdale on 7 Dec. 2020

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Comment from Hotel Management

8 Dec. 2020 by The Team at Travelodge Southbank

Thank you for taking the time to review your stay with us. We hope to see you back very soon.

About the Travelodge Hotel Melbourne Southbank

Location Corner of Southgate Ave & Riverside Quay, Southbank, VIC 3006

Property Features

There's a restaurant on site. Public spaces have free WiFi. Event space at this hotel measures 861 square feet (80 square meters) and includes conference space. The business-friendly Travelodge Hotel Melbourne Southbank also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. This 4-star Melbourne hotel is smoke free.

1 building
275 guestrooms or units
11 levels
861 sq ft of conference space
80 sq m of conference space
Built in 2006
Dining venue
Conference space
Dry cleaning
Self-service laundry
Front desk (24 hours)
Storage area for luggage
Tour and ticket information
Elevator
No smoking on site

Family Friendly Amenities

Free WiFi
Soundproofed rooms
Kitchenette
Laundry facilities
Refrigerator
Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

Airport: Tullamarine Airport (MEL) (27.6 km / 17.1 mi)
Train station: Southern Cross Station (2.1 km / 1.3 mi)

Room Amenities

Travelodge Hotel Melbourne Southbank offers 275 accommodations with MP3 docking stations and laptop-compatible safes. 49-inch Smart televisions come with digital channels. Accommodations at this 4-star hotel have kitchenettes with refrigerators, microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

In-room kitchenette
MP3 dock
In-room dining (limited hours)
HD television
Digital channels
Refrigerator
Microwave
Coffee maker
Kitchenware
Shower
Housekeeping (once per stay)
Hair dryer
Laptop safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Sound-insulated rooms
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available

Food & Drink

Travelodge Hotel Melbourne Southbank has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age is: 18
Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

Check-out by 11 AM

Payment types

Children and extra beds

Children are welcome.
Kids stay free! Children stay free when using existing bedding.
Rollaway/extra beds are available for AUD 50.0 per night.

Pet Policy

No pets allowed, but service animals are welcome

Policies

This property provides limited WiFi access up to 1 mbps for up to 4 devices per room. Additional access is available for a fee.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

Parking height restrictions apply
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards
Staffed front desk
Credit card pre-authorisation
Property is cleaned with disinfectant
Staff wear personal protective equipment
Protective clothing is available for guests
Masks are available for guests
Gloves are available for guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are available
Individually wrapped food options are available for breakfast
Individually wrapped food options are available for lunch
Individually wrapped food options are available for dinner
Individually wrapped food options are available through room service
No gap period between guests' stays
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Nearby parking fee: AUD 22 per night
Rollaway bed fee: AUD 50.0 per night
Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

Southbank Melbourne Travelodge
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Melbourne Travel Lodge
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Travelodge Hotel Melbourne Southbank Hotel Southbank

You should know

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.

Travelodge Hotel Melbourne Southbank