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4.4 out of 5

"Friendly reception, good location and very spacious apartment. " More

By a verified traveller on Sun 08 Mar 2020

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Hotel Description

At Quest Williamstown North, you'll be 5.3 km (3.3 mi) from Altona Beach and 12.4 km (7.7 mi) from Melbourne Convention and Exhibition Centre. Highlights at this property include an outdoor swimming pool, and in-room kitchens and washers/dryers.

Each apartment is soundproofed and features an LCD TV with cable channels, along with a furnished balcony or patio, a living room, and a dining area. A kitchen comes equipped with a refrigerator, a microwave, and a stovetop, and room service is also available. WiFi, a DVD player, and a coffee/tea maker are also available.

Enjoy the spa tub and pool loungers. 538 square feet (50 square meters) of event facilities include a meeting room, and other business amenities include limo/town car service. Added amenities include WiFi in public areas and laundry facilities. There's also the convenience of a free area shuttle.

Attractions within a 15-minute drive of this 3.5-star Williamstown property include DFO South Wharf and Yarra Riverfront.

One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$155* Per night/room 16 Aug. - 17 Aug.

Executive One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Three Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 7 Max

Two Bedroom Apartment

Bed Count 2 King Beds Maximum Occupancy 5 Max

Quest Williamstown North ratings based on 240 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Quest Williamstown North

Everyone (110) Couples (37) Business (1) Family (91)
5 out of 5

Posted by on 19 May 2020

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Comment from Hotel Management

24 May 2020 by Melissa

Dear Valued Guest, Thank you for taking the time to review your most recent stay at Quest Williamstown North. We are so glad to hear that you have enjoyed your stay with us. We hope to welcome you back again in the near future. Kind regards, Melissa Guest Relations Quest Williamstown North

5 out of 5
Friendly reception, good location and very spacious apartment.

Posted by on 8 Mar. 2020

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Comment from Hotel Management

2 Apr. 2020 by Kat

Dear Valued Guest, Than you so much for taking to the to leave a great review! We're glad you enjoyed our stay. I will pass on your lovely comments to our staff! We hope to see you again in the future. Kind Regards, Quest Williamstown North

4 out of 5
Lovely apartment with excellent outdoor scenery Not suitable for people without a vehicle as it is not within walking distance to food 2 story apartment not suitable for wheelchair

Posted by , from Harrietville on 2 Mar. 2020

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Comment from Hotel Management

10 May 2020 by Quest Williamstown North

Dear Tracey, Thank you for taking the time to share your feedback with us. It is a pleasure to hear that you enjoyed your stay in one of our double storey townhouses that overlook the stunning Jawbone Reserve. Our property is within 10 minutes walking distance of the local grocery store and many restaurants. We also have a complimentary shuttle service available for guests who want to go elsewhere, we hope to welcome you back in the future so you can utilise this feature. Thank you again for your feedback. Kind Regards, Quest Williamstown North

4 out of 5

Posted by on 2 Mar. 2020

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Comment from Hotel Management

2 Apr. 2020 by kat

Dear Valued Guest, Than you so much for taking to the to leave a great review! We're glad you enjoyed our stay. We hope to see you again in the future. Kind Regards, Quest Williamstown North

5 out of 5
The apartment was more than adequate for one person. It was clean, tidy and quiet. The location is excellent, being in close proximity to shops, cafes, restaurants and the Foreshore cycle / walkway and Jawbone bird sanctuary. The pool area needed a clean up ie. litter and lost property. Could I suggest a lost property box at reception rather than leaving clothing around the pool. The pool seemed a bit murky, how often is it monitored?

Posted by , from South West Rocks, NSW on 7 Jan. 2020

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Comment from Hotel Management

9 May 2020 by Quest Williamstown North

Dear Gillian, Thank you for taking the time to share your feedback. We are so glad to hear that you enjoyed your stay in one of our spacious apartments and loved our peaceful location on the stunning Jawbone Reserve. It is great to hear that you were able to make use of many of the facilities our property has to offer. Thank you for your suggestions, we do have a lost property box available at reception and I apologise that the clothes were not removed from the pool sooner. The pool is serviced and cleaned daily by our team and professionally cleaned weekly. Thank you again for your feedback, we hope to see you again in the future. Kind Regards, Quest Williamstown North

4 out of 5
Plenty of space and great kitchen. The airconditioner kept turning itself off.

Posted by on 6 Jan. 2020

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Comment from Hotel Management

9 May 2020 by Quest Williamstown North

Dear Traveler, Thank you for taking the time to share your feedback with us. We are so glad to hear that you enjoyed your stay in our of our spacious double storey townhouses. I do hope our friendly reception team were able to assist you with the air conditioner. Thank you again for your feedback, we hope to see you again in the future. Kind Regards, Quest Williamstown North

5 out of 5
The accommodation was set on beautiful surroundings, was not expecting it.

Posted by , from Williamstown North on 10 Nov. 2019

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Comment from Hotel Management

4 May 2020 by Quest Williamstown North

Dear Tim, Thank you for taking the time to provide us with your lovely feedback. We are so glad that you enjoyed your stay in one of our large serviced apartments and loved our peaceful location on the tranquil Jawbone Marine Sanctuary. We look forward to seeing you in the future. Kind Regards, Quest Williamstown North

4 out of 5

Posted by on 6 Oct. 2019

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Comment from Hotel Management

2 Apr. 2020 by Kat

Dear Valued Guest, Than you so much for taking to the to leave an excellent review! We're glad you enjoyed our stay. We hope to see you again in the future. Kind Regards, Quest Williamstown North

4 out of 5
Lovely place to stay after a night out it was relaxing and comfortable

Posted by on 24 Aug. 2019

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5 out of 5
set in the reserve around water with amazing bird life, able to walk into Williamstown along the path with beautiful views across the bay, very quiet, relaxing stay ..excellent

Posted by on 10 Aug. 2019

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Property Features

Quest Williamstown North offers its guests an outdoor pool and a spa tub. WiFi is available in public spaces for a fee. Business amenities include a meeting room and limo/town car service. Event space at this apartment measures 538 square feet (50 square meters). A free area shuttle within 10 km is available. Tour/ticket assistance, barbecue grills, and multilingual staff are also featured at the business-friendly Quest Williamstown North. This 3.5-star Melbourne apartment is smoke free.

  • 1 building
  • 62 guestrooms or units
  • 2 levels
  • 538 sq ft of conference space
  • 50 sq m of conference space
  • Poolside lounge chairs
  • Umbrellas for the pool
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Number of living rooms1
  • Soundproofed rooms
  • Kitchen
  • Free area shuttle
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Transport

  • Airport: Tullamarine Airport (MEL) (33.3 km / 20.7 mi)
  • Train station: North Williamstown Station (1.9 km / 1.2 mi)
  • Property shuttles: Free area shuttle within 10 km

Room Amenities

Quest Williamstown North offers 62 accommodations with washers/dryers and DVD players. Rooms open to furnished balconies or patios. Accommodations offer separate living rooms. 32-inch LCD televisions come with premium cable channels. Accommodations at this 3.5-star apartment have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Melbourne apartment provides wireless Internet access for a surcharge. Business-friendly amenities include desks and safes. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

  • In-room kitchen
  • Washer and dryer
  • Private balcony or patio (furnished)
  • Dining room
  • Living room
  • In-room dining
  • LCD television
  • Cable channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Room service is available.

Nearby Activities

An outdoor pool and a spa tub are on site.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 8:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 9:00 AM - 7:00 PM
  • Saturday - Sunday: 9:00 AM - 5:00 PM
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 9:00 AM - 7:00 PM
  • Saturday - Sunday: 9:00 AM - 5:00 PM
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 55.0 per night.
  • Cribs (infant beds) are available for AUD 0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Contactless check-in and contactless check-out are available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines and the Safe Travels (WTTC - Global) sanitization guidelines.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Contactless check-in is available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Gap period enforced between guests' stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 300.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: AUD 10 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 10 per 24-hour period (rates may vary)
  • Crib (infant bed) fee: AUD 0 per night
  • Rollaway bed fee: AUD 55.0 per night
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quest Apartment Williamstown North
  • Quest Williamstown North
  • Quest Williamstown North Apartment
  • Quest Williamstown North Apartment
  • Quest Williamstown North Williamstown
  • Quest Williamstown North Apartment Williamstown

You should know

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.