4.3 out of 5

"Great location for Lygon Street food lovers & short bus/taxi those who like to venture to funky East Brunswick " More

By a verified traveller on Tue 04 Sep 2018

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Hotel Description

At Quest Carlton on Finlay you'll be within just a 10-minute stroll of popular attractions like Old Melbourne Gaol and Carlton Gardens. Highlights at this property include in-room kitchens, free WiFi, and LCD TVs.

Each apartment is individually furnished and features a dining area, a sitting area, and cable TV. A kitchen comes equipped with a fridge, a microwave, and a hob, and room service is also available. A coffee/tea maker, free local calls, and in-room massages are also available. Limited housekeeping is available.

This smoke-free apartment offers free WiFi in public areas, concierge services, and dry cleaning/laundry services. Other amenities include laundry facilities, multilingual staff, and luggage storage. There's also the convenience of self parking.

Within a 15-minute walk of this 3-star Carlton property, attractions include Her Majesty's Theatre and Queen Victoria Market.

Studio Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$155 per night

Two Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Quest Carlton on Finlay ratings based on 242 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Quest Carlton on Finlay

Everyone (137) Couples (43) Students (1) Family (64)
5 out of 5
Receptionist Mitch was very friendly and helpful. Close to logon street, but nice and quiet

Posted by on 28 Jan. 2019

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4 out of 5

Posted by on 26 Jan. 2019

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4 out of 5
Friendly staff and great location. Everyone was very helpful

Posted by on 21 Jan. 2019

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4 out of 5
Great location close to Lygon St Front of house staff very good

Posted by on 20 Jan. 2019

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4 out of 5

Posted by on 15 Jan. 2019

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4 out of 5
Proximity to restaurants and city made this an excellent choice! Just need to get those doorkeys fixed and working pronto!

Posted by on 15 Jan. 2019

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5 out of 5
Great Location and parking reserved for you. Also reasonable rates and roomy.

Posted by on 14 Jan. 2019

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5 out of 5
Central position, quiet, ease of access, pleasant staff.

Posted by on 3 Jan. 2019

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Comment from Hotel Management

7 Jan. 2019 by Dan

Dear Valued Guest, Thank you so much for taking the time to complete our Online survey. I am thrilled to read that you found the Customer Service our Reception staff offered was amazing. Our staff are always willing to go above and beyond to create that Home away from Home experience for our guests and I will certainly pass on your feedback to them. We thank you once for choosing to stay with Quest Carlton on Finlay and we look forward to welcoming you back in the near future. Kind regards Daniel Fitt Manager Quest Carlton on Finlay

1 out of 5
Keys to room did not work.reception replaced keys 4 times. Came home at 2.30 am unable to gain access to room. Duty manager uncontactable. Luckily key eventually worked. Very disappointed.

Posted by on 31 Dec. 2018

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2 out of 5
The location was centro and staff was friendly and helpful. However the property is in a very old condition. We had a two bedroom apartment for four people. Cutlery was mainly provided for only TWO people. So people are not supposed to prepare their own meals, but why should I book an apartment and not a hotel then? The air con in all rooms very leaking, our suitcase and clothes got soaked as we haven't seen it in the first place and the air con was doing very loud noises every ten minutes, also when it was off. So, we didn't sleep much during our stay. Overall, we would not stay there again.

Posted by on 29 Dec. 2018

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About the Quest Carlton on Finlay

Location 2-9 Finlay Place, Carlton, VIC 3053

Property Features

As a guest of Quest Carlton on Finlay, you'll find multilingual staff, concierge services, and laundry facilities. Public spaces have free WiFi. Quest Carlton on Finlay also features dry cleaning/laundry services, room service (during limited hours), and discounted use of a nearby fitness facility. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Carlton apartment is smoke free.

  • 1 building
  • 52 guestrooms or units
  • 5 levels
  • Built in 1980
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Refrigerator
  • Microwave


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Self parking (surcharge) , Parking (limited spaces)


  • Airport: Melbourne, VIC (MEL-Tullamarine) (21.6 km / 13.4 mi)
  • Train station: Flinders Street Station (1.9 km / 1.2 mi)
  • Metro station: Melbourne Central Station (1 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Quest Carlton on Finlay offers 52 forms of air-conditioned accommodation with a safe and coffee/tea makers. This individually furnished accommodation has separate sitting areas. LCD televisions come with cable channels. Accommodation at this 3-star apartment has kitchens with fridges, hobs, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. This Carlton apartment provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a limited basis and in-room massages can be requested. Renovation of all guestrooms was completed in January 2016.

  • In-room kitchen
  • Dining room
  • Sitting area
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Fridge
  • Microwave
  • Hob
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Cribs (surcharge)
  • Housekeeping (limited)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings

Food & Drink

Room service (during limited hours) is available.


If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies


  • Check-in time ends at 11 PM
  • Check-in time starts at 2 PM

Special check-in instructions:

The front desk is open daily from 7 AM until 11 PM

The front desk at this property is open daily from 7 AM - 11 PM


  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 5.0 per day.


  • No pets allowed


Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • No rollaway/extra beds available
  • Parking height restrictions apply


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: AUD 15 per person (approximately)
  • Self-parking fee: AUD 30 per day
  • Crib (infant bed) fee: AUD 5.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quest Carlton Finlay Apartment
  • Quest Finlay Apartment
  • Quest Carlton Finlay
  • Quest Finlay
  • Quest Carlton On Finlay Hotel Melbourne