Skip to main content
Beginning of main content
4.5 out of 5

"Property has a view,but could hear loud fans from below all day and all night, no peace or quiet throughout the stay.staff were all friendly and eager ... " More

By a verified traveller on Tue 29 Jun 2021

Enter dates to see availability

Hotel Description

You'll be connected to a shopping center at PARKROYAL Monash Melbourne, and within just a 15-minute stroll of M-City Monash and Springvale Homemaker Centre. Highlights at this hotel include in-room free WiFi, free Internet, and Smart TVs.

All 250 soundproofed rooms feature TVs with digital channels, and you can enjoy safes, hair dryers, and phones. Dining in is an option with 24-hour room service, and minibars provide refreshments. Premium bedding and pillow menus invite a comfortable night's sleep, and you'll find nice touches like bathrobes and free toiletries. Additionally, irons/ironing boards, desks, and wardrobes or closets are available.

The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the outdoor swimming pool and 24-hour fitness center. Other amenities include free WiFi in public areas, concierge services, and a 24-hour front desk. Cooked-to-order breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of self parking.

Places within a 30-minute walk of this 4-star Clayton hotel include Australian Synchrotron and Monash University.

Superior King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$148* Per night/room 3 Aug. - 4 Aug.

Accessible King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe King Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

PARKROYAL Monash Melbourne ratings based on 21 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for PARKROYAL Monash Melbourne

Everyone (8) Couples (7) Family (4)
5 out of 5

Posted by on 13 Jul. 2021

Was this review helpful to you?
5 out of 5

Posted by on 10 Jul. 2021

Was this review helpful to you?
3 out of 5
Property has a view,but could hear loud fans from below all day and all night, no peace or quiet throughout the stay.staff were all friendly and eager to help.heating was either too hot or didn't work at all,was double charged for my stay - should have been given free stay or another stay due to negligence,and bond takes too long to return to account.car park was scary,and no security presence,no daily water or milk was provided throughout my stay.bedsheets should be changed daily,not only upon request.overall had a wonderful time ,thank you

Posted by on 29 Jun. 2021

Was this review helpful to you?
Comment from Hotel Management

29 Jun. 2021 by Stephen Dalton - Duty Manager

Good Evening Anonymous, Thank you for your recent review of the property. I would like to extend my apologies for the disruptions throughout your stay. We will ensure these comments are raised and actioned accordingly. We would like to hear from you personally, could you please email dutymgr.prmon@parkroyalhotels.com with your reservation details and we would like to understand more about your comments. We wish you all the best for your future endeavors and hope to see you return to the PARKROYAL Monash in the future. Warm regards, Stephen Dalton - Duty Manager

5 out of 5

Posted by on 20 Jun. 2021

Was this review helpful to you?
Comment from Hotel Management

4 Jul. 2021 by Stephen Dalton - Duty Manager

Hello Anonymous, Thank you for your recent review of the property. We hope we get to welcome you back in the future! Best regards, Stephen Dalton Duty Manager

5 out of 5
It’s the best

Posted by on 18 Jun. 2021

Was this review helpful to you?
Comment from Hotel Management

29 Jun. 2021 by Stephen Dalton - Duty Manager

Good Evening Anonymous, Thank you for your recent review of the property. We hope to welcome you back in the future! Kind regards, Stephen Dalton - Duty Manager

3 out of 5
Not as good as expected. Comfortable beds and good breakfast buffet and view. But room decor dark and unattractive. Floor level in shower poorly laid. Water from shower flowed under door and soaked bath mat instead of flowing to outlet. Dinner menu very limited.

Posted by on 29 May 2021

Was this review helpful to you?
Comment from Hotel Management

6 Jun. 2021 by Jason

Thank you for your feedback and sorry your expectations were not met, we have documented all feedback to make the improvements required. We take all feedback onboard , thank you for giving us a chance. If you would like to speak to someone regarding this our Duty Managers will be able to assist. Have a lovely day. warmest regards, Jason - Front Office Manager

5 out of 5
Friendly staff members, they available 24/7. Very professional.

Posted by on 24 May 2021

Was this review helpful to you?
Comment from Hotel Management

27 May 2021 by Jason

Good Evening, Thank you for your recent review of PARKROYAL Monash, Clayton. We are pleased that you have enjoyed your stay with us and hope to see you in the near future! Warm regards, Jason Stickland - Front Office Manager

4 out of 5

Posted by on 13 May 2021

Was this review helpful to you?
Comment from Hotel Management

27 May 2021 by Jason

Good Evening, Thank you for your recent review of PARKROYAL Monash, Clayton. We are delighted to see that your enjoyed your stay with us & hope to see you in the not too distant future! Warm regards, Jason Stickland - Front Office Manager

4 out of 5

Posted by on 11 May 2021

Was this review helpful to you?
Comment from Hotel Management

22 May 2021 by Jason

Hello, Thank you for staying at the newly opened hotel, PARKROYAL Monash, Melbourne. Your feedback is very valued and appreciated! We are glad you enjoyed your stay and all the associates at the hotel hope you return in the future. Warmest regards, Jason Stickland Front Office Manager

4 out of 5

Posted by on 10 May 2021

Was this review helpful to you?
Comment from Hotel Management

22 May 2021 by Jason

Hello, Thank you for staying at the newly opened hotel, PARKROYAL Monash, Melbourne. Your feedback is very valued and appreciated! We are glad you enjoyed your stay and all the associates at the hotel hope you return in the future. Warmest regards, Jason Stickland Front Office Manager

About the PARKROYAL Monash Melbourne

Location 872 Blackburn Road, Clayton, VIC 3168

Property Features

PARKROYAL Monash Melbourne offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 4036 square feet (375 square meters) and includes conference space. The business-friendly PARKROYAL Monash Melbourne also features multilingual staff, concierge services, and dry cleaning/laundry services. You'll have access to the outdoor pool and health club at a partner property. Parking is available for a fee. This 4-star Melbourne hotel is smoke free.

  • 250 guestrooms or units
  • 4036 sq ft of conference space
  • 375 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Convenience store
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Melbourne Airport (MEL) (48.1 km / 29.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

PARKROYAL Monash Melbourne offers 250 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium digital channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Minibar
  • In-room dining (24 hours)
  • Smart television
  • Digital channels
  • Premium channels
  • Electric kettle
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Free tea bags/instant coffee
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.

PARKROYAL Monash Melbourne has a restaurant on site.

Late night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for AUD 65 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards
  • UnionPay
  • Events/parties not allowed
  • Staffed front desk
  • LGBTQIA friendly
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: AUD 35 for adults and AUD 17.5 for children (approximately)
  • Covered self parking fee: AUD 25 per day (in/out privileges)
  • Rollaway bed fee: AUD 65 per night
  • Credit card charges are subject to a surcharge of 1.1 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • PARKROYAL Monash Melbourne Hotel
  • PARKROYAL Monash Melbourne Clayton
  • PARKROYAL Monash Melbourne Hotel Clayton

You should know

  • One child 12 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
url importing http://www.wotif.com/Melbourne-Hotels-PARKROYAL-Monash-Melbourne.h65508453-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Melbourne-Hotels-PARKROYAL-Monash-Melbourne.h65508453-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.com/Melbourne-Hotels-PARKROYAL-Monash-Melbourne.h65508453-p2.Hotel-Reviews?rm1=a2&

Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.