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4.6 out of 5

"Very clean & comfortable bed " More

By a verified traveller on Wed 01 Jun 2022

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Hotel Description

At Quest Burwood East you'll be 4.7 km (3 mi) from Deakin University and 3 km (1.9 mi) from The Glen Shopping Centre. Highlights at this aparthotel include in-room free WiFi, balconies, and LCD TVs.

Each apartment is soundproofed and features a sitting area, a DVD player, and a coffee/tea maker. In-room dining is easy with amenities like a microwave, a stovetop, and room service. A safe, a hair dryer, and an iron/ironing board are also available.

This business-friendly aparthotel offers free WiFi in public areas, a 24-hour fitness center, and a business center. Other amenities include a 24-hour business center, coffee/tea in a common area, and laundry facilities. Each morning continental breakfast is served between 7:00 AM and 1:00 PM. There's also self parking, along with the convenience of an airport shuttle.

Attractions within a 30-minute drive of this 3.5-star Burwood East aparthotel include Rod Laver Arena and Melbourne Cricket Ground.

Studio Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$158* Per night/room 10 Jul. - 11 Jul.

Three Bedroom Apartment

Bed Count 2 King Beds Maximum Occupancy 6 Max

Accessible One Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max

Accessible Two Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 5 Max

Accessible Three Bedroom Apartment

Bed Count 3 King Beds Maximum Occupancy 6 Max

One Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max

Quest Burwood East ratings based on 28 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Quest Burwood East

Everyone (10) Couples (12) Family (9)
5 out of 5
Very clean & comfortable bed

Posted by on 1 Jun. 2022

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5 out of 5
Very clean. Comfortable bed and quiet. Will use again!

Posted by on 24 Apr. 2022

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Comment from Hotel Management

7 May 2022 by Quest Burwood East Team

Good morning Olivia, Wow, thank you for the very generous review! We are very glad to hear that your stay was amazing and that we will be fortunate to see you again in the nearby future. Stay safe! Warmest regards, Maya & The Quest Burwood East Team

4 out of 5
Stayed in the studio room. It’s alright for just a room to sleep. Receptionist was nice and helpful. A few stains on the carpet. Room did smell a bit of animals or mould.

Posted by on 22 Feb. 2022

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Comment from Hotel Management

23 Feb. 2022 by Quest Burwood East

Hi Scott, Thank you for taking the time to review your stay. We are glad to hear the receptionist was lovely to you during your stay. On behalf of our team, I would like to apologise for the cleanliness of your room as we do try our best to maintain a lovely and comfortable standard of room for our guests. We do hope you give us another chance and stay at our hotel with a much more forgiving experience in your room soon. Kind regards, Maya & The Quest Burwood East Team

5 out of 5
Extremely clean and quiet.

Posted by on 3 Feb. 2022

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Comment from Hotel Management

6 Feb. 2022 by Quest Burwood East

Hi Jodie, Thank you very much for the lovely review! We really appreciate hearing your feedback from your stay. We hope to see you again very soon. Kind regards, Maya & The Quest Burwood East Team

5 out of 5

Posted by on 16 Jan. 2022

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5 out of 5

Posted by on 9 Jan. 2022

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5 out of 5
Quite new and fresh building. Spacious and well equipped apartments and friendly staff.

Posted by on 10 Dec. 2021

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Comment from Hotel Management

10 Dec. 2021 by Maya

Hi David, Thank you very much for the lovely 5-star review! We enjoy hearing our guests feedback throughout their stay and we'd love to have you here back at our accommodation. Kind regards, Maya

3 out of 5
The room and the building were all perfectly good, good condition and nothing that I can fault. However, the people in the room next to ours played music so loud it shook the walls, were banging on stuff and even using power tools for some mind boggling reason, all day, all night and most of the day again. They weren't workers, they were guests. And because it's during Covid with restrictions on things like staff hours, there was no one that we could call to complain.

Posted by on 7 Oct. 2021

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Comment from Hotel Management

9 Oct. 2021 by MAYA

Good Morning, I do apologise on behalf of all Quest staff for the disturbance of another guest that caused a disruption during your stay. Early in the morning, we did have a night manager who attended the room and was able to control the scene that took place. Hopefully, in the future, issues like these can be resolved asap. However, we are still glad that you've enjoyed our complex rooms and we hope to see you again staying with us with a much better experience! Kind regards, Maya & The Quest Burwood East Team

4 out of 5
Had a great experience staying there.Had an issue with connecting to wireless network but was assisted by staff to resolve it .

Posted by on 25 Aug. 2021

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Comment from Hotel Management

9 Sep. 2021 by Maya

Good Afternoon, Thank you very much for the kind review! We hope to see you again at Quest Burwood East in the future ahead. Kind regards, Maya & The Quest Burwood East Team

4 out of 5
Property was close ti work location and amenities.

Posted by on 11 May 2021

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Comment from Hotel Management

13 May 2021 by Ash

Thank you for taking the time to write this review , we appreciate this and look forward to welcoming you in the future. Kind regards Team Quest Burwood East

Property Features

Public spaces have free WiFi. You'll find a 24-hour business center on site. There are 2 meeting rooms available. An airport shuttle (available 24 hours) is available for a fee. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly Quest Burwood East. For a fee, parking is available. This 3.5-star Melbourne aparthotel is smoke free.

  • 90 guestrooms or units
  • Built in 2019
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Lockers available

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Quest Burwood East offers 90 air-conditioned accommodations with DVD players and laptop-compatible safes. Rooms open to balconies. These individually furnished accommodations have separate sitting areas. LCD televisions are featured in guestrooms. Microwaves and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Private balcony
  • Sitting area
  • In-room dining
  • LCD television
  • DVD player
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Unique furnishings
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 1:00 PM.

Room service is available.

Nearby Activities

Recreational amenities at the aparthotel include a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:00 PM

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 9:00 AM - 5:00 PM. Front desk staff will greet guests on arrival.

Quest Burwood East offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 9:00 AM - 5:00 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per night.

Pet Policy

  • Pets: AUD 25 per pet, per night, plus a deposit of AUD 200 per stay
  • Only dogs and cats are allowed
  • Maximum 1 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 3
  • Debit cards
  • Staffed front desk
  • Security system
  • LGBTQIA friendly
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 24 hours
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: AUD 10.00 per person (approximately)
  • Airport shuttle fee: AUD 55 per person (one-way)
  • Airport shuttle fee per child: AUD 55 (one-way)
  • Self parking fee: AUD 15 per night
  • Pet deposit: AUD 200 per stay
  • Pet fee: AUD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: AUD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quest Burwood East Apartment
  • Quest Burwood East Aparthotel
  • Quest Burwood East Burwood East
  • Quest Burwood East Aparthotel Burwood East

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.