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4.7 out of 5

"Property was close ti work location and amenities. " More

By a verified traveller on Tue 11 May 2021

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Hotel Description

At Quest Burwood East, you'll be 8.1 km (5.1 mi) from Monash University and 5.1 km (3.2 mi) from Deakin University. Highlights at this aparthotel include in-room free WiFi, balconies, and LCD TVs.

Each apartment is soundproofed and features a sitting area, a DVD player, and a coffee/tea maker. In-room dining is easy with amenities like a microwave, a stovetop, and room service. A safe, a hair dryer, and a phone are also available.

The aparthotel's restaurant is a nice spot to grab a bite. Additionally, you'll find a 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area. Continental breakfast is available daily between 7:00 AM and 1:00 PM. There's also self parking, along with the convenience of an airport shuttle.

Attractions within a 15-minute drive of this 3.5-star Burwood East aparthotel include Monash Medical Centre Clayton and Toorak Road.

Studio Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$117* Per night/room 6 Jun. - 7 Jun.

Three Bedroom Apartment

Bed Count 3 King Beds Maximum Occupancy 6 Max

One Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max

Two Bedroom Apartment

Bed Count 2 King Beds Maximum Occupancy 4 Max

Quest Burwood East ratings based on 19 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Quest Burwood East

Everyone (7) Couples (6) Family (9)
4 out of 5
Property was close ti work location and amenities.

Posted by on 11 May 2021

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Comment from Hotel Management

13 May 2021 by Ash

Thank you for taking the time to write this review , we appreciate this and look forward to welcoming you in the future. Kind regards Team Quest Burwood East

4 out of 5
Nice clean room, big comfy bed. Great accommodation. Would recommend to others. Only issue, others smoking in the building caused smell in our room.

Posted by on 27 Mar. 2021

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Comment from Hotel Management

29 Mar. 2021 by Ash

Thank you so much for the feedback , we are a non smoking apartment , we will make sure that the other guests also stick to this policy. We look forward to welcoming you next time :)

5 out of 5

Posted by on 13 Mar. 2021

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Comment from Hotel Management

26 Mar. 2021 by Ash

Thank you so much for your review and rating , we look forward to welcoming you next time :)

4 out of 5
King size bed is always a plus., can be quite difficult to get

Posted by on 25 Feb. 2021

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Comment from Hotel Management

3 Mar. 2021 by Ash

thank you for your feedback , we always want you to feel like a King / Queen, look forward to seeing you next time :).Kind regards Quest Burwood East

5 out of 5
Friendly and helpful staff. One bedroom apartment had all facilities required

Posted by on 6 Apr. 2020

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Comment from Hotel Management

26 Apr. 2020 by Kris Marinakis

Thank you for your kind words and for staying with us. We look forward to welcoming you back again soon.

4 out of 5
We liked everything about the property. The main suggestion would be a car parking area whilst checking in and perhaps a couple of complimentary biscuits to have with complimentary tea & coffee.

Posted by on 6 Jan. 2020

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Comment from Hotel Management

30 Jan. 2020 by Quest Burwood-East

Thank you very much for your kind review! We are glad that you have liked our property. We also really appreciate your feedback. As a new property, we are always listening to the needs of our customers to ensure an optimal stay. There, we thank you for sharing this!

5 out of 5
there were no instructions for monitoring air conditioning

Posted by on 30 Dec. 2019

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Comment from Hotel Management

27 Jan. 2020 by Quest Burwood-East

Thank you for sharing your amazing 5-star rating! As a new hotel, we are always looking to improve. Our lovely staff members are always happy to help you and show you how to monitor the A/C system properly. Please feel free to contact us at any time during your stay or even for your next booking if you have any inquiries. Regards, Quest Burwood-East

5 out of 5

Posted by on 15 Dec. 2019

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Comment from Hotel Management

27 Jan. 2020 by Quest Burwood-East

Thank you for your 5-star rating! We appreciate your feedback and are glad that you've had a comfortable stay.

4 out of 5

Posted by on 2 Dec. 2019

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Comment from Hotel Management

27 Jan. 2020 by Quest Burwood-East

Thank you for your amazing rating! Regards,

5 out of 5

Posted by on 29 Oct. 2019

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Property Features

There's a restaurant on site. You'll find a 24-hour business center on site. There are 2 meeting rooms available. An airport shuttle (available 24 hours) is available for a fee. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly Quest Burwood East. Parking is available for a fee. This 3.5-star Melbourne aparthotel is smoke free.

  • 90 guestrooms or units
  • Built in 2019
  • Dining venue
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Lockers available

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Melbourne Airport (MEL) (47.3 km / 29.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Quest Burwood East offers 90 air-conditioned accommodations with DVD players and laptop-compatible safes. Rooms open to balconies. These individually furnished accommodations have separate sitting areas. LCD televisions are featured in guestrooms. Microwaves and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Private balcony
  • Sitting area
  • In-room dining
  • LCD television
  • DVD player
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Unique furnishings
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 1:00 PM.

Quest Burwood East has a restaurant on site.

Room service is available.

Nearby Activities

Recreational amenities at the aparthotel include a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:00 PM

Special check-in instructions:

The front desk is open daily from 9:00 AM - 5:00 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 9:00 AM - 5:00 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per night.

Pet Policy

  • Pets: AUD 25 per pet, per night, plus a deposit of AUD 200 per stay
  • Only dogs and cats are allowed
  • Maximum 1 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 3
  • Debit cards
  • Staffed front desk
  • Security system
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 24 hours
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: AUD 10.00 per person (approximately)
  • Airport shuttle fee: AUD 55 per person (one-way)
  • Airport shuttle fee per child: AUD 55 (one-way)
  • Self parking fee: AUD 15 per night
  • Pet deposit: AUD 200 per stay
  • Pet fee: AUD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: AUD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quest Burwood East Apartment
  • Quest Burwood East Aparthotel
  • Quest Burwood East Burwood East
  • Quest Burwood East Aparthotel Burwood East

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Quest Burwood East offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.