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4.5 out of 5

"Great location and views over the Yarra River towards Southbank and the wider bay vista, the bed was comfortable and the bathroom was clean. Would sta ... " More

By a verified traveller on Wed 15 Jul 2020

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Hotel Description

A luxury stay in the heart of Melbourne awaits you at Punthill Northbank. You'll be within steps of SEA LIFE Melbourne and within a short 5-minute stroll of Melbourne Convention and Exhibition Centre. Highlights at this aparthotel include in-room kitchens, washers/dryers, and free WiFi.

You can enjoy an LCD TV with cable channels, and each apartment features a coffee/tea maker, a hair dryer, and a phone. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a stovetop, and a dishwasher. An iron/ironing board, a desk, and free toiletries are also available. Weekly housekeeping is available.

This business-friendly aparthotel offers free WiFi in public areas, a fitness center, and concierge services. Added amenities include a snack bar/deli, a 24-hour front desk, and dry cleaning/laundry services. Continental breakfast is available daily between 7:30 AM and 9:30 AM. There's also the convenience of self parking.

Places within a 15-minute walk of this 4.5-star Melbourne Central Business District aparthotel include Crown Casino and Entertainment Complex and Degraves Street.

Studio Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Two Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Two Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Punthill Northbank ratings based on 292 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Punthill Northbank

Everyone (235) Couples (31) Business (3) Family (22)
2 out of 5
Mould in shower, the basin was so small. Shower pipe was broken, door sropper was damaged. Reallt disappointed for the money i wasted.

Posted by on 24 Dec. 2020

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5 out of 5
Great location and views over the Yarra River towards Southbank and the wider bay vista, the bed was comfortable and the bathroom was clean. Would stay here again, no problem.

Posted by , from Healesville on 15 Jul. 2020

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Comment from Hotel Management

17 Jul. 2020 by Leah Watson

Dear Colm, Thanks for the lovely review. We really appreciate your feedback and hope to welcome you again soon.

5 out of 5
Clean. Modern. Friendly. Location. Great service even with a 1:30am check in. And great service with providing additonal stay requirements.

Posted by on 10 Mar. 2020

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Comment from Hotel Management

16 Mar. 2020 by Leah Watson.

Thanks for the awesome review. We appreciate you taking the time to share it!

5 out of 5
The beds and pillows were oh soo magically wonderfully comfortable!!!

Posted by on 1 Mar. 2020

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Comment from Hotel Management

3 Mar. 2020 by Leah Watson

Morning Sandaralee, Thanks for the high score, We appreciate it. Glad you had a good nights sleep. We hope to welcome you again soon

4 out of 5

Posted by on 1 Mar. 2020

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Comment from Hotel Management

3 Mar. 2020 by Leah Watson

Thanks for the high score, We hope to welcome you back again soon

5 out of 5

Posted by on 23 Feb. 2020

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Comment from Hotel Management

23 Feb. 2020 by Leah Watson

Thanks for the 5 out of 5. We greatly appreciate it and hope to welcome you back soon

4 out of 5

Posted by on 23 Feb. 2020

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Comment from Hotel Management

23 Feb. 2020 by Leah Watson

Thanks for sharing your feedback

5 out of 5
Our room was a family two bedroom apartment on the 12th floor, North East corner of building. The main bedroom had full length windows that covered two walls, the view was fantastic and could even see the Yarra River. Only thing I could fault was silicon in shower was starting to grow mould. But I’m sure there maintenance crew will fix this ASAP. Will definitely stay again! 👍

Posted by , from Tatura on 23 Feb. 2020

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Comment from Hotel Management

23 Feb. 2020 by Nafeez

Hi Paul, Thank you for giving us a perfect rating and for recommending our hotel. I hope your next stay is just around the corner. Call us if there is anything we can help you with. Kind Regards, Nafeez Punthill Northbank

5 out of 5
very clean, spacious, great view, good value, close to crown, southerm cross station

Posted by , from NSW AUSTRALIA on 16 Feb. 2020

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Comment from Hotel Management

17 Feb. 2020 by Leah Watson

Thanks for the lovely review Thomas, Glad you had a nice stay.

5 out of 5
everything was great! only thing that could be improved is if they got a pool

Posted by on 5 Feb. 2020

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Comment from Hotel Management

8 Feb. 2020 by Nafeez

Hi, We appreciate your valuable feedback and thank you for the great score. Kind Regards, Nafeez Punthill Northbank

Property Features

There's a snack bar/deli on site. WiFi is free in public spaces. A fitness center, tour/ticket assistance, and concierge services are also featured at the luxury Punthill Northbank. For a fee, parking is available. This 4.5-star Melbourne aparthotel is smoke free.

  • 77 guestrooms or units
  • Built in 2016
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Snack bar/deli
  • Washer/dryer
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Melbourne Airport (MEL) (26.1 km / 16.2 mi)
  • Train station: Southern Cross Station (1.5 km / 1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Punthill Northbank offers 77 air-conditioned accommodations with washers/dryers and coffee/tea makers. LCD televisions come with cable channels. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, stovetops, cookware/dishes/utensils, and dishwashers. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided weekly.

  • In-room kitchen
  • Washer and dryer
  • LCD television
  • Cable channels
  • Refrigerator
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower
  • Cribs (surcharge)
  • Housekeeping (weekly)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 9:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 9.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 72 hours between bookings.

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 72 hours
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: AUD 15 for adults and AUD 15 for children (approximately)
  • Self parking fee: AUD 27 per day (in/out privileges)
  • Crib (infant bed) fee: AUD 9.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Punthill Northbank Aparthotel Melbourne
  • Punthill Northbank Aparthotel
  • Punthill Northbank Melbourne
  • Punthill Melbourne Northbank
  • Punthill Northbank Melbourne
  • Punthill Northbank Aparthotel
  • Punthill Northbank Aparthotel Melbourne
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.