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4.3 out of 5

"Staff are very friendly the room was the perfect size, clean and welcoming. We will definitely be back and recommend to anyone looking to stay in the ... " More

By a verified traveller on Sun 31 Oct 2021

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Hotel Description

Oaks Melbourne on Lonsdale Suites puts you in the heart of Melbourne, steps from Princess Theatre and within a 10-minute stroll of Carlton Gardens. Highlights at this aparthotel include in-room free WiFi and LCD TVs.

Each apartment features digital TV, a coffee/tea maker, and a hair dryer. In-room dining is easy with amenities like a refrigerator, a microwave, and room service. An iron/ironing board and free toiletries are also available.

This smoke-free aparthotel offers free WiFi in public areas, a fitness center, and has a 24-hour front desk. Additionally, you'll find laundry facilities, limo/town car service, and express check-in. There's also the convenience of self parking.

Attractions within a 15-minute walk of this 4.5-star Melbourne Central Business District aparthotel include Collins Street and Melbourne Central.

Studio Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$86* Per night/room 16 Dec. - 17 Dec.

Sky High Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Three Bedroom Apartment

Bed Count 4 King Beds Maximum Occupancy 6 Max

One Bedroom Apartment  (No Housekeeping)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Three Bedroom Apartment (No Housekeeping)

Bed Count 4 King Beds Maximum Occupancy 6 Max

Studio Apartment  (No Housekeeping)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Oaks Melbourne on Lonsdale Suites ratings based on 984 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Oaks Melbourne on Lonsdale Suites

Everyone (574) Couples (242) Business (3) Students (2) Family (164)
5 out of 5
Staff are very friendly the room was the perfect size, clean and welcoming. We will definitely be back and recommend to anyone looking to stay in the city.

Posted by on 31 Oct. 2021

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Comment from Hotel Management

22 Nov. 2021 by Oaks Team

Dear Tamekah, Thank you for taking the time to share your recent experience through our Guest feedback We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, Oaks team

5 out of 5

Posted by on 31 Jul. 2021

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5 out of 5
We liked that it was around the corner from the theatre we were seeinf Harry Potter at

Posted by on 9 Jul. 2021

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5 out of 5
Great location

Posted by on 6 Jul. 2021

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Comment from Hotel Management

6 Jul. 2021 by Nimesh

Dear Guest, Thank you for your excellent feedback following your recent stay at Oaks on Lonsdale. I am delighted to read that you found your stay with us most enjoyable. I look forward to having the pleasure of welcoming you back again soon. Kind Regards, Oaks Management.

4 out of 5
Close proximity to Her Majesty's Theatre. Clean, quiet room but had to ask for extra blankets which I previously asked for before we stayed. Check in was ok. Staff member didn't greet us straight away and only acknowledged us when I asked to check in and was told to go to the other counter. She was friendly enough just lacked that initial welcome feeling. No room service at all. Cafe attached but didn't end up using. Lots of other options around Melbourne to eat.

Posted by on 5 Jul. 2021

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Comment from Hotel Management

6 Jul. 2021 by Nimesh

Dear Guest, Thank you for your feedback following your recent stay at Oaks on Lonsdale. I am delighted to read that you found your stay with us great with some points of improvement which we will certainty discuss with teams. I look forward to having the pleasure of welcoming you back again soon. Kind Regards, Oaks Management.

5 out of 5

Posted by on 2 Jul. 2021

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Comment from Hotel Management

13 Jul. 2021 by Nimesh

Dear Guest, Thank you for your excellent feedback following your recent stay at Oaks on Lonsdale. I am delighted to read that you found your stay with us most enjoyable. I look forward to having the pleasure of welcoming you back again soon. Kind Regards, Oaks Management.

5 out of 5

Posted by on 14 Jun. 2021

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Comment from Hotel Management

14 Jun. 2021 by Nilam

Dear valued guest, Thank you for taking your time to review us and give us the feedback. Your feedback means a lot a to us. We hope to see you again. Stay safe. Oaks on Lonsdale team

5 out of 5
We loved our stay. Only wish it was longer and the Covid situation in Melbourne was more stable. Very close to parliament station, theaters,hospitals and consulting rooms.

Posted by on 29 May 2021

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Comment from Hotel Management

31 May 2021 by Nimesh

Dear Guest, Thank you for taking the time to share your recent experience. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, Nimesh

4 out of 5
Should be a child proof lock balcony door in room

Posted by on 23 May 2021

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Comment from Hotel Management

24 May 2021 by Nimesh

Dear Guest, Thank you for taking the time to share your recent experience. Please accept my apologies that your overall experience did not living up to your expectations. I regret that we were unable to meet our high standards during your recent stay. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future. Thank you again for choosing to stay with us and for your time in sharing your feedback. Best regards, Nimesh

5 out of 5
If the elevator was working it’s be full stars all the way. Great staff. Fantastic city location. Will visit again.

Posted by on 19 May 2021

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Comment from Hotel Management

21 May 2021 by Nish

Thank you for your excellent feedback following your recent stay at Oaks on Lonsdale. I am delighted to read that you found your stay with us most enjoyable. I look forward to having the pleasure of welcoming you back again soon

About the Oaks Melbourne on Lonsdale Suites

Location 23 33 Lonsdale St, Melbourne, VIC 3000

Property Features

As a guest of Oaks Melbourne on Lonsdale Suites, you'll find a fitness center, tour/ticket assistance, and multilingual staff. WiFi is free in public spaces. Oaks Melbourne on Lonsdale Suites also features laundry facilities, dry cleaning/laundry services, and limo service. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Melbourne aparthotel is smoke free.

  • 1 building
  • 148 guestrooms or units
  • 29 levels
  • Built in 2007
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Southern Cross Station (2 km / 1.3 mi)
  • Metro station: Parliament Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Oaks Melbourne on Lonsdale Suites offers 148 accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. LCD televisions come with digital channels.

  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Cribs (surcharge)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 49 per night.
  • Cribs (infant beds) are available for AUD 20 per night.

Pet Policy

  • No pets allowed

Policies

Please note this property charges a fixed percentage fee on credit and debit card transactions.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and guests are provided with hand sanitizer. At check-in, guests must provide a record of full COVID-19 vaccination.

  • Debit cards
  • UnionPay
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Guests must provide health documentation
  • Guests must provide proof of COVID-19 vaccination

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 35 per night (in/out privileges)
  • Crib (infant bed) fee: AUD 20 per night
  • Rollaway bed fee: AUD 49 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Oaks Lonsdale
  • Oaks Lonsdale Aparthotel
  • Oaks Lonsdale Aparthotel Melbourne
  • Oaks Lonsdale Melbourne
  • Oaks On Lonsdale Hotel Melbourne
  • Oaks On Lonsdale Melbourne
  • Oaks On Lonsdale
  • Oaks Melbourne on Lonsdale Suites Melbourne
  • Oaks Melbourne on Lonsdale Suites Aparthotel
  • Oaks Melbourne on Lonsdale Suites Aparthotel Melbourne

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.