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4.3 out of 5

"Well located. Large well equiped rooms which were very well presented. Handy to all features in the eastern part of Melbourne. Friendly and efficient ... " More

By a verified traveller on Wed 19 Jan 2022

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Hotel Description

Oaks Melbourne on Lonsdale Suites puts you in the heart of Melbourne, steps from Princess Theatre and within a 10-minute stroll of Carlton Gardens. Highlights at this aparthotel include in-room free WiFi and LCD TVs.

Each apartment features digital TV, a coffee/tea maker, and a hair dryer. In-room dining is easy with amenities like a refrigerator, a microwave, and room service. An iron/ironing board and free toiletries are also available.

This smoke-free aparthotel offers free WiFi in public areas, a fitness center, and has a 24-hour front desk. Additionally, you'll find laundry facilities, limo/town car service, and express check-in. There's also the convenience of self parking.

Attractions within a 15-minute walk of this 4.5-star Melbourne Central Business District aparthotel include Collins Street and Melbourne Central.

Studio Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$136* Per night/room 30 Jan. - 31 Jan.

Sky High Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Three Bedroom Apartment

Bed Count 4 King Beds Maximum Occupancy 6 Max

One Bedroom Apartment  (No Housekeeping)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Three Bedroom Apartment (No Housekeeping)

Bed Count 4 King Beds Maximum Occupancy 6 Max

Studio Apartment  (No Housekeeping)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Oaks Melbourne on Lonsdale Suites ratings based on 992 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Oaks Melbourne on Lonsdale Suites

Everyone (576) Couples (245) Business (3) Students (2) Family (164)
5 out of 5
Well located. Large well equiped rooms which were very well presented. Handy to all features in the eastern part of Melbourne. Friendly and efficient check-in staff.

Posted by on 19 Jan. 2022

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5 out of 5
1 bedroom apartment extremely spacious

Posted by on 9 Jan. 2022

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Comment from Hotel Management

16 Jan. 2022 by Simranjit

Dear Guest, Thank you for taking the time to share your recent experience through our Guest feedback. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, Simranjit

5 out of 5

Posted by on 29 Dec. 2021

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Comment from Hotel Management

16 Jan. 2022 by Simranjit

Dear Guest, Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, Simranjit

4 out of 5
Great views over the MCG. Excellent location close to transport and amenities. Great rate and service. Rooms could be more thoroughly cleaned (eg walls, grout).

Posted by on 24 Dec. 2021

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Comment from Hotel Management

16 Jan. 2022 by Simranjit

Dear Guest, Thank you for taking the time to share your recent experience through our Guest feedback. We appreciate your feedback and are delighted to learn that you enjoyed your stay. Please accept our apologies that we did not meet your cleaning expectations. Your feedback has been shared with the team to improve, to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, Simranjit

5 out of 5
The suite was roomy with a balcony and it's close enough to walk to many places. The supermarket right next door is very handy.

Posted by on 15 Dec. 2021

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Comment from Hotel Management

16 Jan. 2022 by Simranjit

Dear Guest, Thank you for taking the time to share your recent experience through our Guest feedback. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, Simranjit

5 out of 5
Amazing helpful staff, central to everything we wanted to go in walking distance, room was clean and spacious, will definitely be staying again

Posted by on 12 Dec. 2021

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Comment from Hotel Management

16 Jan. 2022 by Simranjit

Dear Guest, Thank you for taking the time to share your recent experience through our Guest feedback. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, Simranjit

5 out of 5
Location was great, easy check in and spacious apartment

Posted by on 5 Dec. 2021

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Comment from Hotel Management

16 Jan. 2022 by Simranjit

Dear Guest, Thank you for taking the time to share your recent experience through our Guest feedback. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, Oaks team

4 out of 5
I would like it if sterilising wipes were inside the room so that I could wipe down handles on the insude doorknobs & TV remote control. Eg covid hygenine that the guest can control for themselves aftervthey are inside the room

Posted by on 4 Dec. 2021

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Comment from Hotel Management

16 Jan. 2022 by Simranjit

Dear Guest Thank you for taking the time to share your recent experience through our Guest feedback. We appreciate your feedback. Your feedback have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future. Thank you again for choosing to stay with us and for your time in sharing your feedback. Best regards, Simranjit

5 out of 5
Staff are very friendly the room was the perfect size, clean and welcoming. We will definitely be back and recommend to anyone looking to stay in the city.

Posted by on 31 Oct. 2021

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Comment from Hotel Management

22 Nov. 2021 by Oaks Team

Dear Tamekah, Thank you for taking the time to share your recent experience through our Guest feedback We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, Oaks team

5 out of 5

Posted by on 31 Jul. 2021

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About the Oaks Melbourne on Lonsdale Suites

Location 23 33 Lonsdale St, Melbourne, VIC 3000

Property Features

As a guest of Oaks Melbourne on Lonsdale Suites, you'll find a fitness center, tour/ticket assistance, and multilingual staff. WiFi is free in public spaces. Oaks Melbourne on Lonsdale Suites also features laundry facilities, dry cleaning/laundry services, and limo service. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Melbourne aparthotel is smoke free.

  • 1 building
  • 148 guestrooms or units
  • 29 levels
  • Built in 2007
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Southern Cross Station (2 km / 1.3 mi)
  • Metro station: Parliament Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Oaks Melbourne on Lonsdale Suites offers 148 accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. LCD televisions come with digital channels.

  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Cribs (surcharge)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 49 per night.
  • Cribs (infant beds) are available for AUD 20 per night.

Pet Policy

  • No pets allowed

Policies

Please note this property charges a fixed percentage fee on credit and debit card transactions.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and guests are provided with hand sanitizer. At check-in, guests must provide a record of full COVID-19 vaccination.

  • Debit cards
  • UnionPay
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Guests must provide health documentation
  • Guests must provide proof of COVID-19 vaccination

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 35 per night (in/out privileges)
  • Crib (infant bed) fee: AUD 20 per night
  • Rollaway bed fee: AUD 49 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Oaks Lonsdale
  • Oaks Lonsdale Aparthotel
  • Oaks Lonsdale Aparthotel Melbourne
  • Oaks Lonsdale Melbourne
  • Oaks On Lonsdale Hotel Melbourne
  • Oaks On Lonsdale Melbourne
  • Oaks On Lonsdale
  • Oaks Melbourne on Lonsdale Suites Melbourne
  • Oaks Melbourne on Lonsdale Suites Aparthotel
  • Oaks Melbourne on Lonsdale Suites Aparthotel Melbourne

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.