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4.3 out of 5

"Easy parking, good central location. " More

By a verified traveller on Sun 18 Sep 2022

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Hotel Description

Oaks Melbourne on Lonsdale Suites puts you in the heart of Melbourne, within steps of Princess Theatre and Her Majesty's Theatre. Highlights at this aparthotel include in-room free WiFi and LCD TVs.

You can enjoy a TV with digital channels, and each apartment features a coffee/tea maker, a hair dryer, and an iron/ironing board. In-room dining is easy with amenities like a refrigerator, a microwave, and room service.

This smoke-free aparthotel offers free WiFi in public areas, a 24-hour front desk, and limo/town car service. Additionally, you'll find laundry facilities, express check-in, and dry cleaning/laundry services. There's also the convenience of self parking.

With a stay at this 4.5-star Melbourne Central Business District aparthotel, you'll be 2.6 km (1.6 mi) from Crown Casino and Entertainment Complex.

Studio Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$172* Per night/room 3 Oct. - 4 Oct.

Sky High Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Three Bedroom Apartment

Bed Count 4 King Beds Maximum Occupancy 6 Max

One Bedroom Apartment  (No Housekeeping)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Three Bedroom Apartment (No Housekeeping)

Bed Count 4 King Beds Maximum Occupancy 6 Max

Studio Apartment  (No Housekeeping)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Oaks Melbourne on Lonsdale Suites ratings based on 1,047 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Oaks Melbourne on Lonsdale Suites

Everyone (594) Couples (256) Business (3) Students (2) Family (180)
5 out of 5
Easy parking, good central location.

Posted by on 18 Sep. 2022

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Comment from Hotel Management

19 Sep. 2022 by Simranjit

Dear Guest, Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, Simranjit

5 out of 5
Within 5min walk to Parliament St (train & tram). Hotel is located in the free tram travel zone. IGA & Woolies also very close. We booked a one bedroom for 3 adults. Room was spacious but we wished the bathroom was not in the bedroom...accessing bathroom at night disturbed sleepers in the bedroom.

Posted by on 18 Sep. 2022

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Comment from Hotel Management

19 Sep. 2022 by Simranjit

Dear Guest, Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, Simranjit

5 out of 5
Stayed for just 1 night in a 2 bedroom appartment. It was very roomy, comfortable beds. Only slight negative is the shower over bath has quite high sides, so you have to be very careful getting out. Not much of a view from 7th floor, but people in the lift said theirs on the 25th floor was great! Quick and easy checkin and checkout. Easy baggage storage after checkout til we left the city. Absolutely perfect location if looking to stay in the theatre district.

Posted by on 13 Sep. 2022

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Comment from Hotel Management

14 Sep. 2022 by Don

Hi.Thank you for your valuable feed back.your ideas were shared with the team for future reference.looking forward to see you soon.Regards,Don

4 out of 5
Great location, easy to get to

Posted by on 4 Sep. 2022

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Comment from Hotel Management

10 Sep. 2022 by Simranjit

Dear Guest, Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, Simranjit

3 out of 5
Fire alarm went off and they didn’t seem to have an evac procedure

Posted by on 1 Sep. 2022

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Comment from Hotel Management

2 Sep. 2022 by Simranjit

Dear Guest, Thank you for taking the time to share your recent experience. Please accept my apologies that your overall experience did not living up to your expectations. I regret that we were unable to meet our high standards during your recent stay. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future. Thank you again for choosing to stay with us and for your time in sharing your feedback. Best regards, Simranjit

4 out of 5
Close to the theatre district and restaurants, easy access to inner CBD

Posted by on 28 Aug. 2022

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Comment from Hotel Management

28 Aug. 2022 by Sophia

Dear Guest,Thank you for choosing to stay with us and for taking the time to write a review! We are so delighted to hear that you enjoyed your stay. Our hotel aims to provide a memorable experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the near future. Best Regards

4 out of 5
Great view from my apartment balcony - room was spacious and convenient. Had a good stay. Thankyou See you again

Posted by on 22 Aug. 2022

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Comment from Hotel Management

28 Aug. 2022 by Sophia

Dear Guest,Thank you for choosing to stay with us and for taking the time to write a review! We are so delighted to hear that you enjoyed your stay. Our hotel aims to provide a memorable experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the near future. Best Regards

5 out of 5
After major delays with our flights, we arrived at the property at 1:30am. We were tired and the staff took excellent care of us. They quickly got us into our suite. The place was spotless, comfortable, and quiet. We will be staying here again.

Posted by on 5 Aug. 2022

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Comment from Hotel Management

8 Aug. 2022 by Simranjit

Dear Guest, Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, Simranjit

5 out of 5
Huge apartment, wonderful view from the sky-high apartment. Comfortable bed.

Posted by on 26 Jul. 2022

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Comment from Hotel Management

29 Jul. 2022 by Simranjit

Dear Guest, Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, Simranjit

5 out of 5
I would highly recommend Oaks as a place to stay. The entrance and rooms were refreshed. The two bedroom apartment was spacious, clean abd comfortable.

Posted by on 17 Jul. 2022

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Comment from Hotel Management

19 Jul. 2022 by Simranjit

Dear Guest, Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, Simranjit

About the Oaks Melbourne on Lonsdale Suites

Location 23 33 Lonsdale St, Melbourne, VIC 3000

Property Features

Oaks Melbourne on Lonsdale Suites offers its guests tour/ticket assistance, multilingual staff, and laundry facilities. WiFi is free in public spaces. Oaks Melbourne on Lonsdale Suites also features dry cleaning/laundry services, limo service, and express check-in. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Melbourne aparthotel is smoke free.

  • 1 building
  • 148 guestrooms or units
  • 29 levels
  • Built in 2007
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Southern Cross Station (2.2 km / 1.4 mi)
  • Metro station: Parliament Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Oaks Melbourne on Lonsdale Suites offers 148 accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. LCD televisions come with digital channels.

  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 49 per night.
  • Cribs (infant beds) are available for AUD 20 per night.

Pet Policy

  • No pets allowed

Policies

Please note this property charges a fixed percentage fee on credit and debit card transactions.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and guests are provided with hand sanitizer.

  • Debit cards
  • UnionPay
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 35 per night (in/out privileges)
  • Crib (infant bed) fee: AUD 20 per night
  • Rollaway bed fee: AUD 49 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Oaks Lonsdale
  • Oaks Lonsdale Aparthotel
  • Oaks Lonsdale Aparthotel Melbourne
  • Oaks Lonsdale Melbourne
  • Oaks On Lonsdale Hotel Melbourne
  • Oaks On Lonsdale Melbourne
  • Oaks On Lonsdale
  • Oaks Melbourne on Lonsdale Suites Melbourne
  • Oaks Melbourne on Lonsdale Suites Aparthotel
  • Oaks Melbourne on Lonsdale Suites Aparthotel Melbourne

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.