Platinum City Serviced Apartments places you in the center of Melbourne, steps from Melbourne Central and within a short 5-minute stroll of Hardware Lane.
You can enjoy a flat-screen TV with cable channels, and each apartment features a washing machine, free WiFi, and a dining area. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. Nice touches to enhance your stay include premium bedding, slippers, and free toiletries. A sitting area, a coffee/tea maker, and a safe are also available. Limited housekeeping is available.
This business-friendly apartment building has free WiFi in public areas and an elevator. There's also the convenience of self parking.
Platinum City Serviced Apartments ratings based on 88 Verified Reviews
Review Summary
3.8
out of 5
4.0 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.0 out of 5.0
Room comfort3.5 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Platinum City Serviced Apartments
Everyone (51)Couples (13)Family (16)
4 out of 5
It’s very clean and Quiet
Also very nice view
Posted by AHMED on 21 Jul. 2022
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Comment from Hotel Management
12 Aug. 2022
by Evelyn
thank you for your kind comment and we hope to meet you again in the future!
5 out of 5
Clean tidy and well stocked with all the essentials. The location was perfect for getting around the cit, tram and train stops located right out the front. Excellent communication and access to parking.
Posted by Clare on 15 Jul. 2022
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Comment from Hotel Management
12 Aug. 2022
by Evelyn
Thank you very much for stay with us and your feedback . We will do better next time. Welcome to come back, we are looking forwards to meeting you in the future.
4 out of 5
The apartment is very close to Melbourne Central. The place is very small but has got everything we needed. Check in and check out was easy with their instruction. Bed was comfortable. Cleanliness can be a bit better. Overall it was great.
Posted by Yukie on 13 Jun. 2022
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Comment from Hotel Management
20 Jun. 2022
by Evelyn
Thank you very much for stay with us and your feedback . We will do better next time. Welcome to come back, we are looking forwards to meeting you in the future.
1 out of 5
Arrived at the property to be buzzed up to 'reception' which was just a dodgy hotel room with a desk in it. given our room key that was almost impossible to unlock the door to get in, couldn't lock the door from the inside which we contacted reception to ask them to fix, and they stated they would get housekeeping to fix it the next day. No one fixed the lock and the next day we were unable to get into our room as the key wouldn't open the door for 4 hours, we were stuck out on the street until the early hours of the morning until we finally unlocked it (after almost 4 hours of trying to open the door) attempted to contact the staff with no answer. Got inside and the door wouldn't lock from the inside again, we spent 2 nights in a room that wouldn't lock. We told the manager the next day about the lock who disregarded our problems and was refusing to give us a refund and argued with us for 30 minutes in front of the room about why it was our fault that we couldn't work the key and that he believed it was safe for the door not to lock because they have a fob system in the lifts. The manager's first language was Chinese and he couldn't speak hardly any English and was talking to his staff in another language in front of us. We had to argue with this man for over 30 minutes and get wotif.com involved to get a refund, after all this, the manager was trying to deceive us into leaving before they refunded us. Do not stay here whatsoever book somewhere reputable! this is not a hotel
Posted by Renee on 4 Jun. 2022
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Comment from Hotel Management
10 Jul. 2022
by Rick
Hi Renee,
we really don't want to reply the story teller.
You paid none to stay in the room. but you didn't tell the truth. you were really feeling peacefully.
1 out of 5
Posted by Alison on 25 May 2022
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5 out of 5
nice place, close to shopping
Posted by Cathy on 14 May 2022
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Comment from Hotel Management
20 Jun. 2022
by Evelyn
thank you for your kind comment and we hope to meet you again in the future!
Kind Regards
4 out of 5
Close to everything.Bathroom could of been a little bit cleaner.
Posted by Mark on 12 May 2022
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Comment from Hotel Management
14 May 2022
by evelyn
Thank you very much for stay with us and your feedback . We will do better next time. Welcome to come back, we are looking forwards to meeting you in the future.
4 out of 5
Unit was cramp but, served all needs for 4 adults. Able to walk to the footy and parking not too far away. Staff very helpful.
Posted by Jeffrey on 8 May 2022
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Comment from Hotel Management
9 May 2022
by evelyn
Dear Jeffrey,
thank you for your kind comment and we hope to meet you again in the future! Kind Regards.
2 out of 5
Couldn’t get past the bad smell of the room. Found black hair through the bed which is weird for two blonde hair people. Staff very friendly!
Posted by Lauren on 1 May 2022
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2 out of 5
Property is close to Melbourne central and trams.
The floor is dirty and bathroom had a very strong urine odour. The bathroom door hand was loose on inside, not safe.
People in the apartment next door were smoking weed.
There was no hand sanitiser in the lifts or foyer.
By 5pm the sliding door to the front of the building was broken - anyone could get it which felt unsafe.
Platinum City Serviced Apartments offers its guests an elevator. WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Melbourne apartment is smoke free.
Train station: Southern Cross Station (1.5 km / 0.9 mi)
Metro station: Melbourne Central Station (0.3 km / 0.2 mi)
Parking: Self parking available for a surcharge
Room Amenities
Platinum City Serviced Apartments offers 34 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas and include desks. Beds feature premium bedding. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is provided daily.
In-room kitchen
Washer
Dining room
Sitting area
Flat-screen television
Cable channels
Refrigerator (full size)
Microwave
Oven
Stove
Dishwasher
Coffee maker
Kitchenware
Luxury bedding
Shower
Cribs (surcharge)
Rollaway beds (surcharge)
Housekeeping (daily)
Hair dryer
Laptop safe
Slippers
Toiletries (free)
Iron and ironing board
Desk
Climate control (air conditioning)
Ensuite bathroom
Wardrobe or closet
Hotel Policies
Check-in
Check-in time starts at 2:00 PM
Minimum check-in age is: 18
Check-in time ends at 10:00 PM
Special check-in instructions:
There is no front desk at this property. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival.
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival.
Check-out
Check-out by 10 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
Rollaway/extra beds are available for AUD 30.0 per day.
Cribs (infant beds) are available for AUD 20.0 per night.
Pet Policy
No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa and Mastercard. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays. Contactless check-in and contactless check-out are available.
Parking height restrictions apply
Service animals are allowed
Service animals are exempt from fees/restrictions
Number of children who can stay for free – 2
Debit cards not accepted
Host will greet you
Property uses a professional cleaning service
Property is cleaned with disinfectant
Contactless check-in is available
Property confirms they are implementing enhanced cleaning measures
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Fees
Guests will be asked to pay the following charges at the property:
Deposit: AUD 200.00 per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Covered self parking fee: AUD 25 per day
Nearby parking fee: AUD 25 per day (262 ft away)
Crib (infant bed) fee: AUD 20.0 per night
Rollaway bed fee: AUD 30.0 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Platinum City Serviced Apartments Apartment Melbourne
Platinum City Serviced Apartments Apartment
Platinum City Serviced Apartments Melbourne
Platinum City Serviced s
Platinum City Serviced Apartments Apartment
Platinum City Serviced Apartments Melbourne
Platinum City Serviced Apartments Apartment Melbourne
You should know
Up to 2 children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions
Platinum City Serviced Apartments offers free cancellation on select room rates. Check out the cancellation policy for more info.
Platinum City Serviced Apartments uses enhanced cleaning measures, and offers contactless check-in. A professional cleaning service is used.
Yep, Platinum City Serviced Apartments has a secured covered self car park for AUD 25 per day.
The closest beach to Platinum City Serviced Apartments is St Kilda Beach (6.4 km).
No, Platinum City Serviced Apartments does not offer an airport shuttle service.
Check-in begins at 2:00 PM. Check-out time is 10 AM.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
