"Room was comfortable though no food options after 8:30pm was bit disappointing " More

By a verified traveller on Wed 21 Mar 2018

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Hotel Description

At Nightcap at St Albans Hotel, you'll be 12.7 km (7.9 mi) from Flemington Racecourse and 10.7 km (6.7 mi) from Highpoint Shopping Centre. Highlights at this hotel include a restaurant, free self parking and a bar/lounge.

All 10 rooms feature free WiFi, flat-screen TVs and free bottled water. Premium bedding and free toiletries are nice touches to enhance your stay. Additionally, fridges, irons/ironing boards and desks are available.

This business-friendly hotel offers free WiFi in public areas, a terrace and luggage storage. Plus you'll find a ballroom.

Attractions within a 20-minute drive of this 3-star Northern Suburbs hotel include Melbourne Zoo and Queen Victoria Market.

Studio King

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$109 per night

Studio Queen & Single

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Studio Queen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Two Bedroom Family

Bed Count 1 King Bed Maximum Occupancy 4 Max

Two Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Nightcap at St Albans Hotel ratings based on 50 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Nightcap at St Albans Hotel

Everyone (44) Business (1) Family (3)
4 out of 5
Not enough hot water pressure/volume. Everything else was OK.

Posted by on 4 May 2019

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Comment from Hotel Management

14 May 2019 by Management

Hi there, Thanks for your review. We have now fixed this problem.

1 out of 5
Seedy hotel in a bad area. The advertising for it is very deceptive. Lots of noise from the car park late at night with large groups of people and reving engines but no secure parking for your own car which is in amongst the rif raf. Laying in my bed I was able to hear everything with the person in next room going to the toilet and rear security door to the accommodation is always open, never mind being able to hear everything from up and down the hallway with running and yelling.

Posted by on 11 Mar. 2019

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Comment from Hotel Management

16 Apr. 2019 by Management

We thank you for your feedback and have made more arrangements with Security to patrol more. We thank you for your time and effort reviewing us.

5 out of 5
Room Very clean, good service water and milk And poki

Posted by , from Melbourne on 21 Feb. 2019

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Comment from Hotel Management

16 Apr. 2019 by Management

Thank you for your review. We look forward to seeing you again soon.

5 out of 5
Had to reschedule due to flight cancellation, with minimal notice the manager changed the booking to the next day and charged no extra. The rooms were large and well serviced and clean. Exceeded our expectations. Very comfortable stay for a family of 6 - with teenagers.

Posted by on 29 Jan. 2019

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4 out of 5

Posted by on 14 Jan. 2019

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4 out of 5

Posted by on 29 Dec. 2018

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Comment from Hotel Management

5 Jan. 2019 by Management

We thank you greatly for your time of reviewing our hotel. We greatly appreciate it.

3 out of 5
Dinner very good , bed good price was excellent ,only needed to stay one night overall it was comfortable

Posted by , from Geelong on 2 Oct. 2018

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Comment from Hotel Management

25 Oct. 2018 by Venue Manager

Thanks for the feedback. We appreciate it. Anything more we could do to improve would be greatly appreciated. Once again thanks.

2 out of 5

Mix of good and bad

At first the room presented really nicely with a large bed, good tv and clean facilities. However, throughout the night we were kept awake by others banging doors and yelling. Woke up in the morning to no hot water and the smell of cigarette smoke from the stairwell near our room. Disappointing as parking was convenient and location was good. Easy to get up to room also.

Posted by , from Swan Hill on 3 Jul. 2018

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Comment from Hotel Management

3 Jul. 2018 by Shane Egan

We are sorry for the Hot Water service breaking down. A backup system is currently being installed so this doesn't happen again in future. We thank you for your feedback and investigations are in place for the noise and smoking issues you have noted. Guests breaking the rules are charged for smoking and cautioned for noise. If inappropriate behavior continues in future they will not be welcome.

3 out of 5

Pay the extra.

Very nice staff. Room was just a room, air cond dirty, towels very thin. Very noise with traffic noise and other guests slamming doors. The bed was very good and clean. Meals in bistro were very good.

Posted by , from Wodonga on 28 May 2018

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Comment from Hotel Management

5 Jul. 2018 by Manager

Thanks for the feedback Glenn. Air conditioners have been cleaned since we read this review. We appologise for this. We always welcome feedback of all types so that we can improve our service standards.

3 out of 5
It was ok but not happy as too noisy in the night. Couldn’t sleep properly.

Posted by on 19 May 2018

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Comment from Hotel Management

5 Jul. 2018 by Manager

Thanks for the feedback. If there are issues please notify us as soon as possible to rectify these issues. We do have security guards that patrol the accommodation area to make sure no excessive noise is being made. If we are notified when it is occurring we will deal with it immediately.

About the Nightcap at St Albans Hotel

Location 5 McKechnie St, St. Albans, VIC 3021

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Self parking is free. Smoking is allowed in designated areas at this 3-star Northern Suburbs hotel.

  • 10 guestrooms or units
  • 2 levels
  • Dining venue
  • Bar or lounge
  • 1 conference room
  • Storage area for luggage
  • Terrace
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Melbourne, VIC (MEL-Tullamarine) (16.1 km / 10 mi)
  • Train station: Melbourne Deer Park Station (6.2 km / 3.9 mi)
  • Metro station: St Albans Station (0.3 km / 0.2 mi)
  • Parking: Free self parking

Room Amenities

Nightcap at St Albans Hotel offers 10 forms of air-conditioned accommodation with complimentary bottles of water and an iron/ironing board. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Fridge
  • Electric kettle
  • Luxury bedding
  • Shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (heating)
  • Ensuite bathroom

Food & Drink

On-site venue – This bistro serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

On-site venue No. 2 – sports bar. Open daily.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is 18

Special check-in instructions:

There is no front desk at this property. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation.

This property does not have a front desk. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 5 per stay.

Pets

  • No pets allowed, but service animals are welcome

Policies

The guestrooms and property amenities at this hotel are not accessible to wheelchairs at this time. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • No rollaway/extra beds available
  • No lifts

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 5 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • St Albans Hotel