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 Melbourne •1 Room
 Melbourne • 1 Room
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Mercure Melbourne Albert Park

4-star property
63 Queens Road, Melbourne, VIC 1800 796 370
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Very good!
82%
of guests recommend
4.2 out of 5
Wotif Guest Rating
View all 984 Wotif Guest Reviews

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Hotel Description

A family-friendly stay in Melbourne awaits you at Mercure Melbourne Albert Park. You'll be 2.2 km (1.4 mi) from St Kilda Beach and 2.8 km (1.7 mi) from Royal Botanic Gardens. Highlights at this hotel include 2 bars/lounges, a restaurant and an indoor swimming pool.

You can enjoy flat-screen TVs with cable channels, and all 209 rooms feature free WiFi, free wired Internet and sofa beds. In-room dining is easy with amenities like fridges and round-the-clock room service. Additionally, coffee/tea makers, safes and hairdryers are available.

The fine-dining restaurant, Windows Restaurant, serves local cuisine and is open for breakfast and dinner. Atrium bar & lounge is the hotel's own cocktail bar, serving drinks along with dinner. Enjoy the fitness centre, spa tub, sauna and pool loungers. Business travellers can take advantage of a conference centre and a 24-hour business centre. Other amenities include free WiFi in public areas, a coffee shop/café and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also valet parking, along with the convenience of an airport shuttle.

With a stay at this 4-star Melbourne hotel, you'll be 4 km (2.5 mi) from SEA LIFE Melbourne and 4.3 km (2.7 mi) from Melbourne Cricket Ground.

Check in After 10pm ONLY- Run of House

Bed Count 1 Twin Bed Maximum Occupancy 2 Max
AU$82* Per night/room 27 Oct. - 28 Oct.

Premium Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, Lake View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Privilege, Room, Lake View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Mercure Melbourne Albert Park ratings based on 984 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mercure Melbourne Albert Park

Everyone (665) Couples (206) Business (15) Family (91)
4 out of 5
Did not like that shower door would not close all the way and water would leak. Staff were excellent but breakfast lacked the option of pancakes and ran out of white bread one morning before 9 am.

Posted by on 16 Oct. 2019

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Comment from Hotel Management

23 Oct. 2019 by JB

Thank you for your feedback- we really appreciate it. We hope to have the opportunity to see you again soon.

4 out of 5
The music from the alley was pretty loud. It took quite a while for the shower to warm up. The food and drink from the hotel was quite expensive.

Posted by on 14 Oct. 2019

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Comment from Hotel Management

23 Oct. 2019 by JB

Thank you for your feedback- we do apologize for any noise issues experienced. We do hope you enjoyed the rest of your stay.

2 out of 5
hOTEL WAS NICE BUT AS PER THE REQUEST I WASN'T GIVEN A ROOM WITH A VIEW. ALSO ATLEAST LIKE EVERY OTHER HOTEL IN THE WORLD THEY MUST PROVIDE COMPLEMENTARY DRINKING MINERAL WATER. THE WOMEN AT CHECK-IN WAS A VERY NICE LADY AND SAME GOES FOR THE WELCOMING STAFF AT THE ENTRANCE OVERALL I WOULD RATE IT 3 STARS.

Posted by , from SYDNEY on 9 Oct. 2019

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Comment from Hotel Management

13 Oct. 2019 by JB

Thank you for your feedback- we really appreciate the comments. We hope you enjoyed your time with us.

4 out of 5

Posted by on 4 Oct. 2019

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Comment from Hotel Management

13 Oct. 2019 by Jb

Thank you for your feedback- We hope you had a pleasant stay.

5 out of 5
Very friendly staff happy to help with whatever we needed help with liked the gym and pool were very clean

Posted by on 4 Oct. 2019

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Comment from Hotel Management

13 Oct. 2019 by Jb

Great to hear our staff were a real highlight.

3 out of 5

Posted by on 2 Oct. 2019

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Comment from Hotel Management

13 Oct. 2019 by JB

Thank you for your feedback- we really appreciate the comments. We hope you enjoyed your time with us.

5 out of 5

Posted by on 29 Sep. 2019

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Comment from Hotel Management

13 Oct. 2019 by JB

Thank you for your comments. We hope you enjoyed your time with us.

4 out of 5
Every staff member we're great. We had an unfortunate experience with room service but would not let that stop us coming here again. We chose to stay in the Mecure as it was considerably cheaper on this occasion to the Pullman, however will try and experience the Pullman accomodations next time.

Posted by on 26 Sep. 2019

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Comment from Hotel Management

13 Oct. 2019 by JB

Thank you for your comments- great to hear our staff were a real highlight. We hope to see you again soon.

5 out of 5
Perfect for our needs, staff were great, only downside, got busted with big parking fine outside

Posted by on 25 Sep. 2019

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Comment from Hotel Management

13 Oct. 2019 by JB

Fantastic to hear you enjoyed your stay. We hope to see you again soon.

5 out of 5
Mid-week price and location and were fantastic for my needs.

Posted by on 17 Sep. 2019

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Comment from Hotel Management

18 Sep. 2019 by JB

Great to hear you enjoyed your stay!

About the Mercure Melbourne Albert Park

Location 63 Queens Road, Melbourne, VIC 3004

Property Features

As a guest of Mercure Melbourne Albert Park, you'll find an indoor pool, a spa tub, a sauna, and a fitness centre. Along with a restaurant, there's a coffee shop/café on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business centre on site. Tour or ticket assistance, vending machine, and multilingual staff are also featured at the family-friendly Mercure Melbourne Albert Park. A round-trip airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Melbourne hotel is smoke free.

  • 209 guestrooms or units
  • 5 levels
  • 2 buildings
  • 2 bars or lounges
  • Dining venue
  • Coffee shop
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Sofa bed
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Melbourne, VIC (MEL-Tullamarine) (30.1 km / 18.7 mi)
  • Train station: Flinders Street Station (4.1 km / 2.6 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Mercure Melbourne Albert Park offers 209 forms of air-conditioned accommodation with a safe and coffee/tea makers. Flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Pull-out sofa bed
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Windows Restaurant – Overlooking the golf course and garden, this fine-dining restaurant specialises in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Espresso Bar – Overlooking the golf course and garden, this café specialises in Modern European cuisine and serves breakfast, lunch and light fare. Guests can enjoy drinks at the bar.

Atrium bar & lounge – Overlooking the golf course and garden, this cocktail bar specialises in local cuisine and only serves dinner. Happy hour is offered.

Late-night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 1 AM
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: AUD 250 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 30 for adults and AUD 30 for children (approximately)
  • Airport shuttle fee: AUD 27 per person (one-way)
  • Airport shuttle fee per child: AUD 12 (one-way), (from 4 to 14 years old)
  • Self-parking fee: AUD 20 per day
  • Valet parking fee: AUD 35 per day (in/out privileges)
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Albert
  • Mercure Albert Hotel
  • Mercure Albert Hotel Melbourne Park
  • Mercure Melbourne Albert Park
  • Mercure Melbourne Park
  • Mercure Melbourne Albert Park Hotel
  • Mercure Albert Park Hotel
  • Mercure Albert Park
  • Mercure Melbourne Albert Park Hotel
  • Mercure Melbourne Albert Park Melbourne
  • Mercure Melbourne Albert Park Hotel Melbourne

You should know

  • Mercure Melbourne Albert Park offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pool access available from 6:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi is limited to 24 hours per day (3-device limit). WiFi in public areas is also free for up to 24 hours per day (3-device limit).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.