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4.3 out of 5

"Perfect location, terrific room. Car park is tight and down under the building, awkward " More

By a verified traveller on Tue 11 May 2021

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Hotel Description

At Melbourne Knox Central Apartment Hotel, you'll be 0.4 km (0.3 mi) from Westfield Knox and 9.2 km (5.7 mi) from Dandenong Ranges National Park. Highlights at this property include an indoor swimming pool, and in-room kitchens and washers/dryers.

Each apartment is soundproofed and features a flat-screen TV with satellite channels, along with free WiFi, a balcony, and a living room. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A dining area, a coffee/tea maker, and free bottled water are also available.

Enjoy the fitness center and sauna. Other amenities include laundry facilities, a terrace, and a picnic area. There's also the convenience of free self parking.

Sights within a 20-minute drive of this 4-star Wantirna South property include Doncaster Shopping Centre and Monash University.

Standard One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$129* Per night/room 15 May - 16 May

Deluxe One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Melbourne Knox Central Apartment Hotel ratings based on 46 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Melbourne Knox Central Apartment Hotel

Everyone (17) Couples (9) Family (23)
5 out of 5
Perfect location, terrific room. Car park is tight and down under the building, awkward

Posted by on 11 May 2021

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2 out of 5
Fantastic premises, clean and very stylish modern apartment. Bed was extremely comfortable which was fantastic! Only 2 pillows and no blanket in room, had to request to be provided - which was done promptly. Poor communication from management, advised to park in 'allocated parking' on all paperwork - drove around 20 mins trying to find carpark in crazy floor plan to find another car parked in our spot - to be told by SMS the following day that no allocated parking as long as not parking in private park bay, to receive threatening SMS at 10.30pm night before leaving to move car or will be towed at our expense from same spot parked all weekend as our allocated parking still not available. Reception not manned during business hours when leaving so unable to discuss.

Posted by on 30 Apr. 2021

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Comment from Hotel Management

10 May 2021 by Reservations

Thankyou for your feedback. There was never any mention of “allocated parking”, but your welcome letter, parking permit and the staff who checked you in all mentioned the “Hotel designated parking” and that any of those spaces could be used during your stay. There was also no “threatening” sms, merely a request for the owner of a car who had parked in a resident’s car space, to please move it immediately at the request of the resident. As is signed throughout the carpark, unauthorised cars could be towed away, so it was at your own risk to ignore all notices given to you and to park where you pleased. Had you also called Reception if you needed to see someone, a staff member would have made themselves available to you at your request. As they conduct multiple roles on the property, they may not always be sitting at the front desk.

5 out of 5
Nice clean apartment with all the amenities. Conveniently located near a shopping centre and easy to get into the city.

Posted by on 19 Apr. 2021

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Comment from Hotel Management

23 Apr. 2021 by Management

Thankyou for your positive feedback and review score. We look forward to welcoming you again soon

4 out of 5
Overall was happy with hotel. Service great but kitchens need more kitchenware as it was very hard to cook the basics. No bowls, microwave dish, oven cookware, colander, chopping board.

Posted by on 9 Apr. 2021

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Comment from Hotel Management

16 Apr. 2021 by Hotel Management

Thankyou for your positive review score and feedback. We will be adding more kitchen items into our apartments in the coming months to better satisfy our guests' needs.

4 out of 5
Very clean apartment. Good location with free parking

Posted by on 8 Jan. 2021

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Comment from Hotel Management

10 Jan. 2021 by Reservations

Thankyou for your positive review score. We look forward to welcoming you again soon!

5 out of 5

Posted by on 5 Jan. 2021

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Comment from Hotel Management

10 Jan. 2021 by Reservations

Thankyou for your positive review score. We look forward to welcoming you again soon!

5 out of 5
24/7 access to car park. Could talk to someone when we needed. A shopping centre on the other side of the road.

Posted by , from South Australia on 31 Dec. 2020

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Comment from Hotel Management

10 Jan. 2021 by Reservations

Thankyou for your positive feedback and review score. We look forward to welcoming you again soon!

5 out of 5
We had an amazing stay John could not have helped us more and we felt at home the whole time . Could not recommend this stay more .

Posted by , from Mount Dandenong on 1 Aug. 2020

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Comment from Hotel Management

3 Aug. 2020 by Reservations

Thankyou for your feedback and great review score. We look forward to having you back next time.

1 out of 5
Before my stay the price was reduced as most of the their amities like pool, Gym where closed for Covid-19 restrictions. I called them to match the new rates and the receptionist agreed and advised to match price at checkout. Than on the way there I received an email with an invoice enclosed advising that my holding credit card had been charged the full amount before checking in ??? I called the receptionist and he said that he don't know how that happened and it most be his colleague fault and he will meet me when I arrive at reception to refund the difference. Arrive at reception but no one was there, called again and he said they are in a meeting and I should grab the apartment key from the safety box and will meet me at reception in 2 hours. Came back no one there called them couple of time, no one answered. Called again the next morning and I had the receptionist screaming at me saying that he shouldn’t have promised me to match the price and now he will have to pay the difference from his pocket Which spined my mind how unprofessional and he promised to do the partial refund later on that day. Waited till now but never received it. In conclusion I want to say that if these apartments are ran by such unprofessional employees and management that instead of dealing with a matter professionally they dodge it, avoid it and scream at you, I am not sure if anyone should trust them in other matters specially in hygiene now a days.

Posted by , from Sydney on 7 Jul. 2020

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Comment from Hotel Management

17 Jul. 2020 by Alik

I have no idea what you are writing about as our prices are set and are not able to be altered by recepetion staff. Our prices are set in full awareness that we are in COVID period and we are very clean . Nobody has their gym or pool open. Perhaps you confused the reception staff as they are not prone to bargaining on rates

5 out of 5
Washing machine & dryer was great + dishwasher Don't have daily cleaning

Posted by on 31 May 2020

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Comment from Hotel Management

1 Jun. 2020 by Reservations

Thankyou for your positive review score. We look forward to welcoming you again soon!

About the Melbourne Knox Central Apartment Hotel

Location 400 Burwood Hwy, Wantirna South, VIC 3152

Property Features

Melbourne Knox Central Apartment Hotel offers its guests an indoor pool, a sauna, and a fitness center. The business-friendly Melbourne Knox Central Apartment Hotel also features a terrace, a picnic area, and laundry facilities. Free self parking is available. Smoking is allowed in designated areas at this 4-star Melbourne apartment.

  • 32 guestrooms or units
  • 8 levels
  • 2 buildings
  • 1 conference room
  • Self-service laundry
  • Express check-out
  • Terrace
  • Outdoor picnic space
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Number of living rooms
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Melbourne Knox Central Apartment Hotel offers 32 accommodations with washers/dryers and complimentary bottled water. Rooms open to balconies. Accommodations offer separate living rooms and include desks. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers. This Melbourne apartment provides complimentary wireless Internet access. 32-inch flat-screen televisions come with satellite channels. Additionally, rooms include coffee/tea makers and irons/ironing boards.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Dining room
  • Living room
  • Flat-screen television
  • Satellite channels
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower
  • Cribs (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or closet

Nearby Activities

Recreational amenities at the apartment include an indoor pool, a sauna, and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 7:00 AM - 8:00 PM
  • Saturday - Sunday: 8:00 AM - 5:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 7:00 AM - 8:00 PM
  • Saturday - Sunday: 8:00 AM - 5:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30 per week.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Events/parties not allowed
  • Guests will receive an email with special check-in instructions
  • Debit cards not accepted
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 72 hours
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: AUD 30 per week
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Melbourne Knox Central Apartment Hotel Wantirna South
  • Melbourne Knox Central Wantirna South
  • Melbourne Knox Central
  • Melbourne Knox Central
  • Melbourne Knox Central Apartment Hotel Apartment
  • Melbourne Knox Central Apartment Hotel Wantirna South
  • Melbourne Knox Central Apartment Hotel Apartment Wantirna South

You should know

  • Pool access available from 6:00 AM to 9:00 PM.
  • Alcohol isn't served at Melbourne Knox Central Apartment Hotel.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.