"I only needed somewhere to sleep after attending the rugby. It was close to public transport, had so many dining options in walking distance and the ... " More
25 Jun. 2023 by Gabrielle
Thanks for staying and posting your review Ryan. Glad you enjoyed your stay!
25 Jun. 2023 by Gabrielle
Thanks for your 4/5 rating Andrew, so glad you enjoyed the hotel's location. See you again.
27 May 2023 by Hotel Claremont
Thanks Malcolm - it's always nice to have you home!
4 Apr. 2023 by Angela
Thank you so much for your kind review Robert, it's appreciated. See you again sometime :)
4 Apr. 2023 by Angela
Hi Nicholas, Thank you for taking the time to review us. I'm sorry you didn't enjoy your stay. Mattresses are subjective things, and what is comfortable for one person is too hard for another, but we obviously don't want anyone having a bad night's sleep, so we'll look up your booking and check your mattress in your room with a view to replacing it. Our mattresses are Sleepyhead Commercial, medium-firm, and are generally replaced every 3 to 5 years. I'm sorry that you encountered noisy neighbours. Reception will absolutely quiet down any misbehaviour, but staying in this traditional 140 year old guesthouse, with original lath and plaster walls, will not be the same as staying in a modern build. I'm sorry you felt reception was not helpful when you reported this issue - often all we can do is move you to another room, so I hope at least this option was offered, and if not, I will discuss this with reception to ensure we are offering all available solutions to this sort of issue. Thank you for taking the time to review us, it's always appreciated, and we wish you the best for your travels.
4 Apr. 2023 by Angela
Hi Karen, thanks so much for your kind review. We're glad you found our staff warm and friendly, and that your stay was comfortable. We agree that our location is ideal for city stop-overs - close to everything! Thanks very much, and see you again sometime.
28 Dec. 2022 by Angela
Hi Osma, thanks so much for your kind review. We're glad you enjoyed your stay. As a budget property, we don't provide toiletries other than the standard handwash soaps, but if you forget to bring your own, we are next to a pharmacy, and across the road from a supermarket for a quick fix. Thank you again for staying, and we wish you the best for your travels.