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JW Marriott Phuket Resort & Spa

5-star property
231 Moo 3, Mai Khao, Phuket 1800 796 370
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4.5 out of 5
Excellent!
See all 11 wotif Reviews

"As always JW Marriott Phuket is a superb resort. Staff amazing, facilities impeccably clean and well maintained. " More

By a verified traveller on Mon 10 Jul 2023

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Hotel Description

A luxury stay in Mai Khao awaits you at JW Marriott Phuket Resort & Spa. Within just a 10-minute stroll, you'll find Turtle Village and Mai Khao Beach. Highlights at this beachfront resort include 5 restaurants, 3 outdoor swimming pools, and a full-service spa.

A relaxing visit to The Spa can include hot stone massages, Swedish massages, aromatherapy, and reflexology along with access to the sauna. The restaurant, Cucina, serves Italian cuisine and is open for dinner. With 3 poolside bars and 3 lounge bars to choose from, you can enjoy a drink at the resort. Spend the day at the private beach where you'll find sun loungers, and enjoy the onsite free kids' club and 24-hour gym. Business amenities include 10 meeting rooms, a conference center, and limo/town car service. Other amenities include free WiFi in public areas, an outdoor tennis court, and a spa tub. Buffet breakfast is available daily between 7:00 AM and 11:00 AM. There's also free self parking, along with the convenience of a free area shuttle.

Places within a 15-minute drive of this 5-star Mai Khao resort include Sirinat National Park and Splash Jungle Water Park.

Room, 1 King Bed, Balcony, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$197* Per night/room 26 May - 27 May

Room, 1 King Bed, Terrace, Ground Floor (Grande Terrace Room)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, Pool Access, Pool View (Ground Floor)

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Room, 1 King Bed, Pool Access, Pool View (Ground Floor)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Royal Villa, 2 Bedrooms, Oceanfront

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Family Room, 2 Double Beds, Terrace, Ground Floor

Bed Count 2 Full Beds Maximum Occupancy 3 Max

JW Marriott Phuket Resort & Spa ratings based on 11 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for JW Marriott Phuket Resort & Spa

Everyone (6) Couples (1) Family (4)
5 out of 5
As always JW Marriott Phuket is a superb resort. Staff amazing, facilities impeccably clean and well maintained.

Posted by on 10 Jul. 2023

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Comment from Hotel Management

21 Jul. 2023 by JW Marriott Phuket Resort & Spa

We would like to take this opportunity and thank you for choosing JW Marriott Phuket Resort & Spa for your stay.We are pleased to know that you enjoyed your stay at our resort, and we thank you for your positive review. We will be glad to see you again and give you a warm welcome during your next visit to JW Marriott Phuket Resort & Spa.Thank you and best regards, JW Marriott Phuket Resort & Spa

4 out of 5
The staff were lovely and the room was spacious. The facilities are well kept. The hotel food is very overpriced. We only ate there once and ended up going to look for food outside the hotel as the prices were so high. Overall a nice stay with a rating of 4/5.

Posted by on 4 Jun. 2023

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Comment from Hotel Management

21 Jul. 2023 by JW Marriott Phuket Resort & Spa

We would like to take this opportunity and thank you for choosing JW Marriott Phuket Resort & Spa for your stay.We are pleased to know that you enjoyed your stay at our resort, and we thank you for your positive review. We will be glad to see you again and give you a warm welcome during your next visit to JW Marriott Phuket Resort & Spa.Thank you and best regards, JW Marriott Phuket Resort & Spa

5 out of 5

Posted by on 9 May 2022

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2 out of 5
Hotel Facilities are very tired and run down. Rooms are ok, but around the resort is very dated. The hotel is almost entirely brown which takes away from any kind of fresh tropical feel.

Posted by on 24 Apr. 2018

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4 out of 5
Very nice hotel yet due to the location eating out at nearby eateries is not available to you so you are forced to eat at the hotel at hotel prices

Posted by , from Bangkok on 3 Dec. 2017

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5 out of 5

Nice and convenient resort

Grrat hotel ...will stay again A lot to do...good range of restaurants

Posted by on 19 Sep. 2017

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5 out of 5
Pros: The resorts sparkling pools
Cons: Nothing at all!
Location: Wonderful
Facilities: Outstanding; Value: Bargain; Service: Outstanding; Cleanliness: Immaculate; Would stay again

Posted by , from Australia - VIC - Melbourne on 5 Aug. 2014

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5 out of 5
Location: Away from it all
Facilities: Top of the line; Value: Great deal; Service: Remarkable; Cleanliness: Immaculate;

Posted by on 4 Aug. 2014

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5 out of 5
Pros: Service of the very friendly staff.
Cons: A little bit out of the way.
Location: Just right, I love this beach.
Facilities: Good; Value: Great deal; Service: Go the extra mile; Cleanliness: Beautiful; We love this stretch of the beach, beautiful.

Posted by , from China on 15 Jul. 2014

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4 out of 5
Pros: Service and Facilities
Cons: Linen is not smooth when I check-in and a coffee cup is not clean

Posted by , from Thailand on 24 Jun. 2014

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About the JW Marriott Phuket Resort & Spa

Location 231 Moo 3, Mai Khao, Phuket 83110

Property Features

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. At JW Marriott Phuket Resort & Spa you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 3 bars/lounges. WiFi and wired Internet are free in public spaces. This luxury resort also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Self parking is free. This 5-star Mai Khao resort is smoke free.

  • 262 guestrooms or units
  • 3 levels
  • 5 dining venues
  • 3 bars by the pool
  • 3 bars or lounges
  • Meeting rooms
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar on the beach
  • Coffee shop
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 3
  • Children's pool
  • Waterslide
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 1
  • Children's club (free)
  • Free area shuttle
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Property shuttles: Free area shuttle within 500 meters; airport shuttle and shopping center shuttle
  • Parking: Free self parking

Room Amenities

JW Marriott Phuket Resort & Spa offers 262 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 37-inch LCD televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.

Cucina - Overlooking the ocean and pool, this restaurant specializes in Italian cuisine and serves dinner only. Reservations are required.

Andaman Grill - This beachfront steakhouse specializes in seafood and serves dinner only. Reservations are required. Open daily.

JW Cafe - Overlooking the ocean and pool, this restaurant specializes in international cuisine and serves breakfast only. Reservations are required. Open daily.

Ginja Taste - This beachfront restaurant specializes in Thai cuisine and serves dinner only. Reservations are required. Open daily.

Benihana - This restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 16
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Hot stone massage
  • Swedish massage
  • Thai massage
  • Reflexology

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

JW Marriott Phuket Resort & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for THB 1900.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at JW Marriott Phuket Resort & Spa

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, debit cards, and cash. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Children stay free
  • Service animals not allowed
  • Cash or credit card deposit required
  • Number of children who can stay for free – 2
  • Debit cards
  • UnionPay
  • Car recommended
  • Staffed front desk
  • LGBTQIA friendly
  • Children stay free - maximum age 12
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safety and Health Administration (Thailand)
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Water dispenser use by guests actively encouraged

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 1000.45 for adults and THB 500.23 for children
  • Airport shuttle fee: THB 1650 per vehicle (one-way, maximum occupancy 2)
  • Rollaway bed fee: THB 1900.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • JW Marriott Phuket
  • JW Marriott Phuket Resort
  • JW Marriott Phuket Resort Thalang
  • JW Marriott Phuket Thalang
  • JW Marriott Resort Phuket
  • Phuket JW Marriott
  • Phuket JW Marriott Resort
  • Jw Marriott Mai Khao
  • Jw Marriott Phuket Hotel Mai Khao
  • JW Marriott Phuket Resort & Spa Mai Khao
  • Jw Marriott Phuket Resort And Spa
  • Marriott Phuket
  • Phuket Marriott
  • JW Marriott Phuket Resort Mai Khao
  • JW Marriott Phuket Mai Khao
  • JW Marriott Phuket Resort Spa

You should know

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.