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3.8 out of 5

"Great location- with three different Road access to beach, Bangla Road, and also Jungcelon shopping centre. Hotel has two pools one within the tropic ... " More

By a verified traveller on Fri 07 Feb 2020

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Hotel Description

A family-friendly stay in the heart of Patong awaits you at Patong Resort. Within just a 10-minute stroll, you'll find popular attractions like Bangla Road and Jungceylon Shopping Center. Highlights at this hotel include 4 restaurants, 2 outdoor swimming pools, and 2 poolside bars.

You can enjoy TVs with cable channels, and all 325 rooms feature balconies, safes, and hair dryers. Minibars provide refreshments, and room service makes dining in an option. You'll find nice touches like bathrobes, slippers, and free toiletries to enhance your stay.

The steakhouse, Roof Top Steak House, serves Eastern European cuisine and is open for dinner. Alfresco Sky Bar is the hotel's own bar. Enjoy the free kids' club and kids' swimming pool. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and laundry facilities. Buffet breakfast is available daily between 6 AM and 10:30 AM. There's also free valet parking, along with the convenience of an airport shuttle.

Attractions within a 10-minute walk of this 4-star Patong hotel include Patong Beach and within 30 minutes you'll find Kalim Beach.

Superior Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max
AU$52* Per night/room 6 Jul. - 7 Jul.

Deluxe Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Premium Deluxe Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Patong Resort ratings based on 42 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Patong Resort

Everyone (36) Couples (6)
4 out of 5
Great location- with three different Road access to beach, Bangla Road, and also Jungcelon shopping centre. Hotel has two pools one within the tropical garden the other outside the breakfast restaurant. The later could be improved by adding more deck lounges with shade umbrellas it would make a huge difference to that spot as the area isn’t used as much as the other tropical garden pool and spa, which was busy. Overall clean and great value for money , stayed there twice and would stay there again.

Posted by on 7 Feb. 2020

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Comment from Hotel Management

8 Feb. 2020 by administration

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

4 out of 5

Posted by on 14 Dec. 2019

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Comment from Hotel Management

14 Dec. 2019 by Hotel Manager

Thank you for staying with us. We appreciate your feedback!

4 out of 5

Posted by on 9 Dec. 2019

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Comment from Hotel Management

14 Dec. 2019 by Hotel Manager

Thank you for staying with us. We appreciate your feedback!

5 out of 5
Location, swimming pools, overall a1 for my requirements.

Posted by on 9 Dec. 2019

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Comment from Hotel Management

14 Dec. 2019 by Hotel Manager

Thank you for staying with us. We appreciate your feedback!

4 out of 5

Posted by on 12 Nov. 2019

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Comment from Hotel Management

20 Nov. 2019 by Hotel Management

Thanks for staying with us. We appreciate your feedback!

2 out of 5
Check in was frustrating and the room is dark and average. Good central location.

Posted by on 2 Sep. 2019

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Comment from Hotel Management

6 Sep. 2019 by Management Team

We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

5 out of 5
the resort has a great atmosphere staff go out of their way to be friendly.We have stayed at the Patong resort about five times its very central to great areas.

Posted by , from Australia on 3 Jul. 2019

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Comment from Hotel Management

6 Jul. 2019 by Patong Resort

Thanks for staying with us. We appreciate your feedback!

4 out of 5

Posted by on 27 Jun. 2019

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Comment from Hotel Management

6 Jul. 2019 by Patong Resort

Thanks for staying with us. We appreciate your feedback!

3 out of 5
When booking through Wot if. the breakfast was not included this is not high lighted on the book in form. All other was as booked flights where ok .

Posted by on 23 Apr. 2019

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Comment from Hotel Management

9 May 2019 by Patong Resort

We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

3 out of 5
Staff were great and super friendly which was good. Our room however was in another building to the main one and unfortunately had no elevators which I think is unacceptable in this day and age. The special seafood buffet was surprisingly awful. When we got there at 7 on the was only two trays for seafood. One had two pieces of calimari and the other was a couple of prawns. So bad. The location of the hotel though was great and right in the heart of the shops. The deck chairs by the pool were looking like they were past their used by date and needed replacing. They allowed you to check out late which we were grateful for. The room we stayed in was comfortable. We did run out of toilet paper and needed to find a cleaner to get more. Overall the room we stayed in was definitely not of 4 star quality.

Posted by on 4 Apr. 2019

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Comment from Hotel Management

11 Apr. 2019 by Patong Resort

We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

Property Features

Patong Resort offers its guests 2 outdoor swimming pools and a children's pool. There are 4 restaurants on site, along with a coffee shop/café. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 4 bars/lounges. WiFi is free in public spaces. You'll find a business center on site. Event space at this hotel measures 3658 square feet (340 square meters). A terrace, a complimentary children's club, and tour/ticket assistance are also featured at the family-friendly Patong Resort. An airport shuttle during limited hours is available for a fee. Self parking and valet parking are free. For a fee, the property may offer extended parking privileges after check-out. This 4-star Patong hotel is smoke free.

  • 325 guestrooms or units
  • 7 levels
  • 4 buildings
  • 4 dining venues
  • 2 bars by the pool
  • 4 bars or lounges
  • 3658 sq ft of conference space
  • 340 sq m of conference space
  • Built in 1986
  • Coffee shop
  • Kid's club (free)
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Phuket Intl. Airport (HKT) (41.6 km / 25.9 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Patong Resort offers 325 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.

  • Private balcony
  • Minibar
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Air conditioning
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.

Roof Top Steak House - This steakhouse specializes in Eastern European cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Pavarotti Restaurant - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

The Emerald Coffee Shop - This coffee shop specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Yuri Japanese Restaurant - This restaurant specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Alfresco Sky Bar - Onsite bar. Open daily.

Room service (during limited hours) is available.

Spa Services

  • Thai massage
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Airport shuttle service is available from 8:00 AM to 9:00 PM. Fees may apply. Contact the property in advance to make arrangements.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Airport transportation is offered from 8:00 AM to 9:00 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Deluxe Rooms are available in the main building, accessible by elevator. Superior and Premium Rooms are located in a 2-story annex building, accessible only by stairs.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of Safety and Health Administration (Thailand) guidelines.

  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safety and Health Administration (Thailand)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guests' stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: THB 450 for adults and THB 250 for children (approximately)
  • Airport shuttle fee: THB 1000 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: THB 0 (up to 3 years old)
  • Late check-in fee for check-in between 6:00 AM and 1:30 PM (amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Patong Resort
  • Resort Patong
  • Patong Hotel Patong
  • Patong Resort Phuket
  • Deevana Patong Hotel Patong
  • Deevana Patong Resort And Spa
  • Deevana Patong Resort & Spa Phuket
  • Deevana Patong Hotel
  • Patong Resort Hotel
  • Patong Resort Patong
  • Patong Resort Hotel Patong

You should know

  • Patong Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.